<p>On-site role in the Sarasota region. </p><p><br></p><p>We are looking for a .Net/C#/SQL Application Support Engineer to join our team in Sarasota, Florida. In this role, you will focus on maintaining, troubleshooting, and enhancing internal business systems and applications. This position requires hands-on experience with coding, application support, and IT operations in a structured, on-premises environment.</p><p><br></p><p>Responsibilities:</p><p>• Modify and maintain existing C# applications to ensure optimal performance.</p><p>• Diagnose and resolve issues within production applications to minimize downtime.</p><p>• Analyze legacy code to identify and implement improvements.</p><p>• Address bugs and enhance workflows to streamline processes.</p><p>• Execute queries and validate data within SQL Server environments.</p><p>• Support and enhance internal tools built on PHP frameworks.</p><p>• Ensure all application changes undergo thorough review processes before deployment.</p><p>• Assist in troubleshooting environment-level issues impacting applications.</p><p>• Provide support for Windows Server and Active Directory tasks related to applications.</p><p>• Maintain documentation and contribute to the knowledge base for system operations.</p>
We are looking for a skilled Product Technical Support Analyst to join our team in Clearwater, Florida, on a Contract to permanent basis. In this role, you will provide top-tier technical support to customers, leveraging your mechanical and electrical expertise to ensure smooth operation and satisfaction. This position offers the opportunity to work in a healthcare-focused environment, addressing challenging technical issues while delivering exceptional service.<br><br>Responsibilities:<br>• Address customer inquiries to diagnose and resolve technical problems effectively.<br>• Apply mechanical and electrical knowledge, including the use of diagnostic tools like voltmeters, to troubleshoot equipment issues.<br>• Maintain professionalism and deliver outstanding customer service, even in high-pressure situations.<br>• Collaborate with team members to share insights and ensure efficient problem-solving.<br>• Create and update detailed documentation for technical procedures and training purposes.<br>• Stay updated on emerging technologies and incorporate them into daily work processes.<br>• Assist in the repair and maintenance of mechanical equipment as required.<br>• Ensure consistent and reliable handling of customer support tasks.<br>• Foster teamwork and a positive work environment through clear communication and collaboration.
<p>We are seeking an experienced Low Voltage Service Manager to join our team in Land O'Lakes. This contract role provides the opportunity to oversee technical operations and manage technicians within a dynamic and rapidly growing company. You will play a vital role in ensuring smooth daily operations and maintaining high standards of service delivery.</p><p><br></p><p>Responsibilities:</p><ul><li><strong>Lead and develop teams</strong>: Guide, train, and promote professional standards for service technicians and coordinators, fostering a culture of accountability, respect, and adaptability.</li><li><strong>Operational excellence</strong>: Oversee scheduling and dispatch, ensure jobs are delivered on time and to quality standards, identify process gaps, and implement improvements.</li><li><strong>Customer relationship management</strong>: Act as main escalation point for service issues, communicate clearly and professionally with stakeholders, and prioritize speedy, solutions-oriented resolution.</li><li><strong>Compliance and documentation</strong>: Maintain strict adherence to local codes, safety standards, and company policies while ensuring thorough and accurate service records and documentation.</li><li><strong>Financial oversight</strong>: Monitor department budget, labor costs, profitability, and report performance metrics, seeking opportunities for growth and operational efficiency.</li><li><strong>Maintenance program leadership</strong>: Design, implement, and continuously improve preventive maintenance programs, service agreements, and inspection schedules, working with sales to drive renewals and retain customers.</li></ul><p><br></p>
