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6 results for Customer Experience Specialist in Tampa, FL

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We are offering a contract to hire employment opportunity for a Customer Service Representative in the nonprofit industry, located in St. Petersburg, Florida. This role involves processing customer applications, maintaining customer records, and resolving inquiries in a timely manner.

Responsibilities:

• Accurately process customer credit applications to ensure efficient service

• Maintain comprehensive and up-to-date customer credit records

• Resolve customer inquiries promptly to maintain customer satisfaction

• Monitor customer accounts to identify and address issues proactively

• Handle both inbound and outbound calls in a detail oriented manner

• Utilize Microsoft Excel and Word for data entry and email correspondence

• Manage order entries accurately and efficiently

• Schedule appointments as required, ensuring smooth operations

• Provide exceptional customer service at all times

• Contribute to a productive and positive call center environment

• Proficiency in answering inbound calls with efficiency and detail orientation
• Experience in a call center environment, specifically within customer service
• Demonstrated ability to provide superior customer service
• Accurate and fast data entry skills
• Experience in managing detail-oriented email correspondence
• Capability to handle both inbound and outbound calls effectively
• Proficiency in using Microsoft Excel for data management and reporting
• Familiarity with Microsoft Word for documentation and correspondence
• Experience in order entry, ensuring accuracy and timeliness
• Ability to schedule appointments, maintaining organization and prioritizing tasks as necessary

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

6 results for Customer Experience Specialist in Tampa, FL

Customer Service Representative We are offering a contract to hire employment opportunity for a Customer Service Representative in the nonprofit industry, located in St. Petersburg, Florida. This role involves processing customer applications, maintaining customer records, and resolving inquiries in a timely manner. Responsibilities:• Accurately process customer credit applications to ensure efficient service• Maintain comprehensive and up-to-date customer credit records• Resolve customer inquiries promptly to maintain customer satisfaction• Monitor customer accounts to identify and address issues proactively• Handle both inbound and outbound calls in a detail oriented manner• Utilize Microsoft Excel and Word for data entry and email correspondence• Manage order entries accurately and efficiently• Schedule appointments as required, ensuring smooth operations• Provide exceptional customer service at all times• Contribute to a productive and positive call center environment

Event Planner Intermediate <ul><li>Position: Event Planner (Contract)</li><li>Location: 10410 Highland Manor Drive, Tampa, Florida, 33610, United States</li><li>Type: 100% ONSITE </li><li>Hourly Pay: $26- $28 /per hour</li></ul>Job Description: <ol><li>Ability to plan events that can range from 10 to 500 people, with various degrees of complexity.</li><li>Monitor/manage the project including; creation of project plans and budgets (prepare, manage & reconcile).</li><li>Ability to lead team working on an event and direct many facets at one time.</li><li>Collaborate and interact effectively with Firm’s senior management, middle management and customers.</li><li>Provide strategic input and recommendations to business group on event development.</li><li>Maintain partnering relationships with internal business partners such as Food Services, Conference -Services, Audio Visual, Security and Facilities.</li><li>Manage all aspects of events including but not limited to: internal consulting, concept proposal development, site selection via RFP process, vendor negotiation, contract administration (including controlling risks associated with attrition and cancellation), hotel management, air/ground travel, total logistics coordination (menus, setup, decor, audio visual), creative writing for invitation, input on graphic design and website development, printing, registration management, coordination of speakers, giveaways, entertainment, activities, and travel staff.</li></ol> Role and Responsibilities: Corporate Meeting Coordinator manages the front desk, provides light meeting planning support, assists clients with meeting needs, such as room assignments, printing of name badges, etc. Job Description:• Cover reception desk essential functions; answering telephone calls, and returning emails promptly- within four hours or by the end of day• Stand, Greet and direct clients when they arrive to the conference center• Walk and inspect conference set up• Detail pop up/small meetings as directed• Assist Meeting Planner with high level meetings (right hand of the planner, buddy system)• Interact with Central Reservation (internal meeting booking department), porters, audio visual and catering• Submit facilities requests as directed by Planner• Support Meeting Planning Managers, Meeting Specialists and other managers• High touch approach, customer service focus• Perform any other job related duties as assigned• Handle all conference center guest room blocks, where it applies• Manage space issues, escalate unresolved issues to the Lead Planner Adhere to conference center SOP’s Qualification:• Two years hospitality experience in 5 Star Hotels, Event Planning and Food & Beverage with high touch customer service• Ability to follow written and/or verbal instructions• Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodations• Ability to effectively deal with internal and external

Collections Specialist We are seeking a B2B Collections Specialist to join our dynamic team in the Manufacturing industry, based in Riverview, Florida. As a Collections Specialist, your primary focus will be to manage the collections process, maintain customer records, and handle high volumes of invoices. This role offers a contract to permanent employment opportunity. Responsibilities:• Manage a large portfolio of customer accounts, ensuring all collections processes are followed• Handle high volume collections, maintaining accuracy and efficiency• Proactively reach out to clients who are 0-120 days past due via calls and emails• Administer billing functions and handle inbound calls as required• Perform claim administration and accounts receivable tasks• Ensure accuracy and completeness of all customer credit records• Maintain a flexible work schedule between 7:30-5, with variations in lunch timings.

Accounts Payable Specialist We are offering a permanent employment opportunity for an Accounts Payable Specialist in Sarasota, Florida. The selected candidate will join a team that operates within the industry, working onsite from Monday to Friday. This role centers around the management of high volume multi-location accounts payable, as well as heavy filing of invoices. Responsibilities: • Overseeing the processing of a high volume of accounts payable across multiple locations.• Examining, approving, and processing employee expense reports.• Utilizing Microsoft Office software, particularly Microsoft Word and Microsoft Excel, in daily tasks.• Keeping track of customer accounts and taking appropriate action when necessary.• Ensuring the maintenance of accurate customer credit records.• Handling customer inquiries and providing prompt and accurate responses.• Processing customer credit applications with accuracy and efficiency.

Accounts Payable Lead We are offering an exciting opportunity for an Accounts Payable Lead based in Tampa, Florida. In this role, the successful candidate will be responsible for overseeing the processing of customer credit applications, maintaining accurate records, and resolving customer inquiries. This position is crucial in our team's efforts to monitor customer accounts and take appropriate actions. Responsibilities include: • Addressing and resolving customer inquiries in a timely and effective manner• Monitoring customer accounts and taking necessary actions when required• Leading a team of permanent Accounts Payable Specialists• Implementing and managing accounting software systems• Training and developing the team to ensure continuous growth and improvement• Ensuring compliance with accrual accounting principles• Handling account coding accurately and proficiently• Managing high-volume, multi-location accounting functions. This is a permanent position that will pay up to $80,000 depending upon experience. Please apply to Jane Gearhart if interested!

Receptionist We are in search of a detail-oriented Receptionist to join our team in Sarasota, Florida, United States. In this role, you will be the first point of contact for our clients and staff, manage office supplies, handle inquiries over the phone, and assist in administrative duties to support the smooth running of our office. Responsibilities: • Acting as the first point of contact by welcoming and directing guests who visit the office.• Handling inbound phone calls, taking detailed notes, and directing them to the appropriate personnel.• Ensuring accurate and timely entry and processing of invoices into the system.• Managing and maintaining office inventory by placing orders for office supplies as and when required.• Processing expense reports and ensuring all expenses are accounted for and approved.• Providing general administrative support to ensure efficient operation of the office.

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6 results for Customer Experience Specialist in Tampa, FL

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