<p>Looking for a Chief Marketing Office (CMO) with 8+ years of marketing and advertising leadership experience for a full-time, fully onsite position with our client in Western Massachusetts. Must have 3+ years of experience leading inbound marketing strategy, 1+ years of HubSpot implementation experience, and familiarity with Salesforce, WordPress, and WooCommerce. This is a fully onsite position with a salary range of 125-133K. Relocation package available.</p><p><br></p><p>Ideal candidate will come from a B2B education or publishing organization.</p><p> </p><p>The Chief Marketing Officer (CMO) drives strategic and tactical leadership for all marketing and advertising efforts, overseeing multi-channel campaigns to meet and exceed revenue and performance targets. Reporting to the CEO, the CMO partners with the executive team to design, execute, and measure effective inbound and outbound strategies, optimize digital and print marketing, increase site traffic, generate and nurture leads, and improve customer acquisition.</p><p> </p><p>Key responsibilities include data-driven analysis of marketing performance, campaign optimization, team leadership, and full-funnel strategy development across B2B and B2C channels. The CMO oversees website and e-commerce optimization, collaborating closely with other C-suite leaders to ensure a seamless customer journey and effective lead capture</p><p><br></p>
<p>Our client, a world-renowned biotechnology research company, is looking for a skilled Contracts Manager to join their team in Milford, Massachusetts. In this role, you will oversee the evaluation, negotiation, and management of various contracts, ensuring compliance and alignment with organizational goals. You will collaborate with multiple departments to support business objectives and maintain strong partnerships.</p><p><br></p><p><strong>Role: </strong>Contracts Manager</p><p><strong>Salary:</strong> $95,000 - $160,000 (depending on experience) + amazing benefits</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days remote)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Draft, review, propose, and negotiate contract terms that balance customer requirements with company objectives while minimizing business risk.</li><li>Serve as the primary liaison between Sales, Legal, and customers to ensure timely contract review, approval, and execution.</li><li>Lead negotiations with customer contracts and procurement teams, incorporating input from Legal, Finance, and other internal stakeholders to reach timely agreement.</li><li>Partner with Finance and Order Services to ensure compliance with revenue recognition standards, pricing and discounting policies, and internal controls.</li><li>Maintain accurate and complete contract records, including correspondence, amendments, customer information, and status reporting.</li></ul>
<p><strong><u>Customer Service & Operations Manager</u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p><br></p><p>Robert Half is partnering with a leading distributor to fill a critical <strong><u>Customer Service & Operations Manager</u></strong>. In this executive-level position that is reporting to the President, you will shape and execute operational strategy across multiple departments units customer service and inside sales, purchasing, and warehousing. This is an opportunity to transform business operations, optimize processes, and drive long-term company success.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Create actionable strategies for both day-to-day operations and long-term initiatives, ensuring organizational objectives are achieved.</li><li>Help enhance customer experience and boost sales</li><li>Broaden and diversify customer base</li><li>Define, measure, and report on operational performance metrics such as service level, cost containment, delivery accuracy, and inventory management.</li><li>Collaborate directly with executive management to set budgets, resource plans, and continuous improvement priorities.</li><li>Promote a collaborative work culture dedicated to accountability and high performance.</li><li>Manage warehouse staff and their activity (receiving and storage to order fulfillment and shipping, introducing process improvements to maximize productivity and safety).</li><li>Analyze ERP and operational data to uncover trends, address bottlenecks, and enhance workflow visibility.</li><li>Oversee Procurement Manager and operations, cultivating strong vendor relationships, negotiating contracts, and managing supplier incentives to benefit the organization.</li><li>Align purchasing activity with sales and marketing goals to drive profitable growth.</li><li>Champion inventory accuracy, optimizing turnover rates and minimizing product obsolescence through proactive planning and analytics.</li><li>Standardize operational procedures and leverage technology solutions to connect and streamline processes between sales, IT, finance, and customer service.</li><li>Mentor, motivate, and develop departmental leaders through coaching and performance management, supporting professional advancement and cross-functional teamwork.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree</li><li>10+ years of related operations and supply chain management experience</li><li>Oversight of warehouse and purchasing functions</li><li>Noted strength in creating and hitting KPIs and cost efficiency.</li><li>ERP system experience</li><li>History of building, developing, and inspiring high-performing teams in fast-paced environments.</li></ul><p><br></p><p><strong>For immediate consideration</strong>, please apply today and/or email your resume to <u>Drew.Schroll@RobertHalf com.</u> All inquiries will remain confidential.</p>
<p>We are looking for a dedicated Customer Service Representative to join our client's team on a contract basis in Bristol, Connecticut. In this role, you will collaborate closely with regional sales managers and various departments to ensure customer satisfaction throughout the project lifecycle. Your ability to maintain attention to detail and build rapport will be essential in delivering exceptional service and exceeding expectations.</p><p><br></p><p>Responsibilities:</p><p>• Review contracts, quotes, purchase orders, and project documents to understand customer requirements and ensure accuracy.</p><p>• Maintain clear and detail-oriented communication with customers, fostering positive relationships.</p><p>• Coordinate with the technical team to address and fulfill specific technical needs.</p><p>• Schedule and facilitate project meetings to kick off complex assignments.</p><p>• Update and create quotes as needed to support the regional sales team.</p><p>• Collaborate with marketing, finance, and other departments to align efforts and meet project goals.</p><p>• Accurately enter order details into Salesforce and internal systems while maintaining comprehensive project documentation.</p><p>• Monitor backlogs and ensure customer ship dates remain accurate and up-to-date.</p><p>• Record and address customer complaints or claims, working with management to improve overall service quality.</p><p>• Identify packaging and shipping requirements, including special handling conditions.</p>
<p><strong>SUMMARY:</strong> The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. </p><p> </p><p>ESSENTIAL DUTIES:</p><p><br></p><p>The requirements listed below are representative of the essential duties required of the Customer Service Representative: </p><p> </p><p>· Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.</p><p>· Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships. </p><p>· Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.</p><p>· Responsible to ensure customer retention and growth through strong relationship management metrics.</p><p>· Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.</p><p>· Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.</p><p>· Follow up on lost business in an effort to reactivate dormant accounts.</p><p>· Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.</p><p>· Forwards quotations to customer as required.</p><p>· Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.</p><p>· Maintain customer information as needed for contacts, routing etc.</p><p>· Assist in business development activities i.e., direct mailings, samples and follow up calls.</p><p>· Quality is everyone’s responsibility.</p><p>· Other duties as assigned.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127 </u></em></strong></p>
<p><strong><u>Staff Accountant</u></strong> - Manufacturing industry</p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com</u></p><p><br></p><p>*Career progression available here to Sr. Accountant / Accounting Manager / Controller*</p><p><br></p><p>We are looking for a skilled Staff Accountant to join our client's accounting department! This position will report to the Controller and help assist with financial statement preparation, month-end close, reconciliations, sales and use tax filings AP, AR, reconciliations, and assist with transactional AP/AR/Payroll as needed. This role is ideal for someone with strong attention to detail and extensive experience in managing financial processes and ensuring accuracy in accounting functions. The successful candidate will play a pivotal role in maintaining the financial health of our organization, particularly within the manufacturing industry.</p><p><br></p><p><em><u>Responsibilities</u></em>:</p><p>• Handle all aspects of accounts payable and accounts receivable processes, ensuring accuracy and timeliness.</p><p>• Perform bank reconciliations to maintain proper financial records.</p><p>• Manage month-end closing procedures and prepare financial statements.</p><p>• Ensure compliance with accounting standards and company policies.</p><p>• Maintain accurate and up-to-date records of all financial transactions.</p><p>• Provide insights and reports to assist in financial decision-making processes.</p><p><br></p><p>Our client offers a comprehensive benefits package, 401k match, and paid time off. Salary will be commiserate with relevant experience.</p><p><br></p><p><br></p><p><strong>For immediate consideration, </strong>please apply today and/or send your resume to <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p>
<p><strong>Senior Accountant Position with Growing Construction Company!</strong></p><p><strong>Torrington, CT area - on site</strong></p><p><strong>Contact:</strong> Brittany Rizzo / Brittany.Rizzo@roberthalf com</p><p><strong>Reference ID: </strong>BR0013377582</p><p><br></p><p><strong>Position Summary</strong></p><p>The Senior Accountant will play a key role in managing the day-to-day accounting operations for a large, complex construction organization. This position is responsible for accurate financial reporting, job cost accounting, month-end close, and compliance with GAAP and industry-specific accounting standards. The ideal candidate has strong construction accounting experience, excellent analytical skills, and the ability to work cross-functionally with project managers and operations teams.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and review monthly, quarterly, and annual financial statements in accordance with GAAP</li><li>Manage job cost accounting, including cost allocations, WIP schedules, and percentage-of-completion revenue recognition</li><li>Analyze project costs, budgets, change orders, and profitability; identify variances and trends</li><li>Oversee general ledger activity, including journal entries, account reconciliations, and accruals</li><li>Support month-end and year-end close processes, ensuring accuracy and timeliness</li><li>Collaborate with project managers to ensure accurate forecasting, billing, and cost reporting</li><li>Prepare and review project billings, retainage, and lien waivers</li><li>Assist with audits, tax filings, and regulatory compliance</li><li>Maintain and improve accounting policies, procedures, and internal controls</li><li>Mentor and review the work of junior accounting staff as needed</li><li>Support system improvements and ERP optimization related to construction accounting</li></ul><p><br></p>
