<p>Robert Half is in search of a Service Coordinator that manages daily service operations, including scheduling, dispatch, customer communication, and job documentation, to ensure efficient and timely service delivery while supporting field technicians and internal operations.</p><p>Responsibilities:</p><ul><li>Manage incoming service calls and process customer requests.</li><li>Schedule and dispatch technicians, prioritizing emergency calls as needed.</li><li>Create, update, and close service jobs in company software and QuickBooks.</li><li>Review service orders for accuracy, including labor, materials, and billing details.</li><li>Coordinate parts ordering and track materials to align with service schedules.</li><li>Follow up with customers regarding completed work and outstanding proposals.</li><li>Verify technician time entries and support invoicing and payroll processes.</li><li>Maintain accurate documentation and clear communication with customers and staff.</li><li>Support general office operations and perform additional duties as assigned.</li></ul>
