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3 results for Tier 2 Help Desk Technician in Seattle, WA

Help Desk Technician
  • Lynnwood, WA
  • onsite
  • Temporary
  • 28.00 - 33.00 USD / Hourly
  • <p>Robert Half Technology is looking for a Help Desk Technician to support a client based in Lynnwood, Washington. This is a 100% onsite position, Monday to Friday (8AM-5PM). </p><p><br></p><p><strong>Duration:</strong> Contract; with potential to extend </p><p><strong>Location: </strong>Onsite in Lynnwood, Washington </p><p><strong>Pay rate: </strong>$33/hourly </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide first-level technical support to end users via phone, email, in person, or a ticketing system</li><li>Troubleshoot and resolve basic hardware, software, and connectivity issues</li><li>Install, configure, and maintain desktops, laptops, printers, mobile devices, and peripherals</li><li>Assist with user account creation, access permissions, and system onboarding/offboarding</li><li>Perform routine system checks, updates, and preventative maintenance</li><li>Escalate complex or unresolved issues to senior IT staff when appropriate</li><li>Document issues, solutions, and procedures in ticketing systems and knowledge bases</li><li>Support basic network troubleshooting and device setup</li><li>Follow company IT policies, security standards, and best practices</li></ul>
  • 2026-02-23T21:43:51Z
IT Support
  • Seattle, WA
  • onsite
  • Temporary
  • 27.00 - 35.00 USD / Hourly
  • <p>Robert Half is seeking a hands-on, detail-oriented IT professional to support a client in Seattle, Washington for a hardware deployment and support initiative. This is an on-site role focused on ensuring a smooth rollout of new computers and devices for our end users.</p><p><br></p><p><strong>Role Type:</strong> Contract position (ongoing)</p><p><strong>Location:</strong> Seattle, Washington </p><p><strong>Pay rate:</strong> up to $35/hourly (W2)</p><p><br></p><p><strong>Day-to-Day Responsibilities:</strong></p><ul><li>Provide IT support for up to 80 new computers during deployment cycles.</li><li>Set up hardware including laptops, desktops, monitors, docks, and peripherals.</li><li>Manage cabling and device organization at workstations and desks.</li><li>Provide desk-side support and troubleshooting during device rollouts.</li><li>Coordinate device swaps and upgrades with end users.</li><li>Perform basic troubleshooting on Windows (and possibly Mac) systems.</li></ul>
  • 2026-02-16T19:48:42Z
Corporate IT Reporting Manager
  • Bellevue, WA
  • remote
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • <p>We are looking for an experienced Manager to oversee data governance and reporting processes within our Investment Accounting and Reporting team. This role requires a strong focus on data integrity, reconciliation, and compliance while driving automation and continuous improvement initiatives. The ideal candidate will bring expertise in managing data workflows, quality monitoring, and cross-functional collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement data governance frameworks, including standards, lineage, and definitions for critical data elements.</p><p>• Monitor and manage data quality processes, utilizing metrics and systematic controls to ensure accuracy and resolve exceptions.</p><p>• Oversee reconciliation processes across accounting systems, source data, and general ledger to guarantee data completeness and timely issue resolution.</p><p>• Manage governance and documentation for tools such as Power BI, Alteryx, SharePoint, and Cadency, ensuring compliance and version control.</p><p>• Ensure the integrity of data used in statutory reporting, executive dashboards, and management reporting.</p><p>• Lead initiatives to automate data transformations, reconciliations, and report generation for efficiency.</p><p>• Maintain and enhance documentation, including process narratives, control descriptions, and data dictionaries.</p><p>• Collaborate with internal teams including Reporting, Actuarial, Investments, and IT to align data processes and objectives.</p><p>• Coordinate responses to audits and regulatory inquiries, providing thorough documentation and insights.</p><p>• Supervise and mentor team members, encouraging attention to detail and continuous learning.</p><p><br></p><p>The salary range for this position is $130,000 to $160,000 + discretionary bonus.</p><p><br></p><p>Benefits:</p><p>M/D/V</p><p>Life and AD& D insurance</p><p>STD/LTD</p><p>401k with match</p><p>3 weeks PTO + 7 flex days</p><p>10 paid holidays</p><p>5 days sick leave</p>
  • 2026-03-02T22:24:03Z