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10 results for Product Support Specialist in Seattle, WA

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Operations Support Specialist – Gaming Development Lab

We are seeking an Operations Support Specialist to maintain and support the development environment for gaming systems. This role requires a self-sufficient problem solver who can prioritize tasks, troubleshoot issues, document processes, and communicate effectively.

Work Location: On-site in Redmond, WA, 5 days a week

Key Responsibilities

DRI (Designated Responsible Individual) – Work independently, scope simple projects, and set priorities for other team members. This role includes an on-call requirement and requires strong communication and documentation skills.
Incident Management & Support – Monitor and triage support requests, engage with customers professionally, troubleshoot IT infrastructure issues, document resolutions, and ensure SLAs are met.
Infrastructure Deployment & Maintenance – Deploy, configure, relocate, and decommission hardware (servers, racks, cabling). Perform system administration using PowerShell and ensure security compliance. Conduct routine lab checks for infrastructure issues.
Asset & Inventory Management – Track and update hardware inventory, manage asset lifecycle (renames, relocations, decommissions), and ensure metadata accuracy.

Required Experience & Skills

4+ years in IT support, incident management, and troubleshooting (Windows Server/Desktop).
4+ years in IT operations, including hardware deployment, OS configuration, and security compliance (A+, CCENT, Windows Server Hybrid Admin certs preferred).
4+ years managing IT assets using datasheets/relational databases.
Proficiency in IT infrastructure, networking basics, PowerShell scripting, and professional written communication.

Physical Requirements

Ability to lift and move equipment weighing up to 50 pounds, with or without reasonable accommodation.
Ability to perform repetitive lifting and moving of items up to 10 lbs.
Ability to work in a datacenter/lab environment, including standing for extended periods, cabling above 6 feet, and working at ground level.
Ability to use basic hand tools for installing shelves, switches, servers, and other infrastructure equipment.
Work may involve exposure to elevated noise levels, requiring hearing protection.

Preferred (Nice-to-Have) Skills

Azure Support – Managing cloud infrastructure, creating and migrating resources.
Security & Monitoring – Enterprise vulnerability management, logging, and compliance.
Enterprise Storage – EMC Isilon cluster support and SMB share management.

Equal Opportunity Statement

We are an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. Reasonable accommodations will be provided as required by law.

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

10 results for Product Support Specialist in Seattle, WA

Operations Support Specialist Operations Support Specialist – Gaming Development LabWe are seeking an Operations Support Specialist to maintain and support the development environment for gaming systems. This role requires a self-sufficient problem solver who can prioritize tasks, troubleshoot issues, document processes, and communicate effectively. Work Location: On-site in Redmond, WA, 5 days a week Key Responsibilities<ul><li>DRI (Designated Responsible Individual) – Work independently, scope simple projects, and set priorities for other team members. This role includes an on-call requirement and requires strong communication and documentation skills.</li><li>Incident Management & Support – Monitor and triage support requests, engage with customers professionally, troubleshoot IT infrastructure issues, document resolutions, and ensure SLAs are met.</li><li>Infrastructure Deployment & Maintenance – Deploy, configure, relocate, and decommission hardware (servers, racks, cabling). Perform system administration using PowerShell and ensure security compliance. Conduct routine lab checks for infrastructure issues.</li><li>Asset & Inventory Management – Track and update hardware inventory, manage asset lifecycle (renames, relocations, decommissions), and ensure metadata accuracy.</li></ul>

System/Network Administrator Robert Half is searching for a Tier II IT Support Specialist to support a client in a dynamic and fast-paced environment where technical expertise and problem-solving skills are essential. In this role, you will provide both Tier 1 and Tier 2 support, manage help desk tickets, troubleshoot IT issues, and assist with maintaining the organization’s technology infrastructure. This is a great opportunity for a proactive professional who thrives in a hands-on role and enjoys delivering top-notch technical support. Position Overview<ul><li>Employment Type: Contract-to-hire (W2)</li><li>Location: 100% onsite in Seattle, WA</li><li>Schedule: Monday - Friday, 8 AM - 5 PM</li></ul> Key Responsibilities:<ul><li>Provide end-user technical support, diagnosing and resolving hardware, software, and network-related issues.</li><li>Monitor and manage the IT ticketing system, ensuring timely resolution and accurate documentation.</li><li>Support virtualized environments using Citrix, Azure, VMware, and Hyper-V.</li><li>Administer Windows 11 and Microsoft 365, ensuring smooth system operations.</li><li>Manage Active Directory and Group Policy Objects (GPO) to control user access and security settings.</li><li>Perform maintenance, upgrades, and troubleshooting on Windows Server. </li><li>Assist in strengthening network security, including user access management and threat mitigation.</li><li>Handle basic networking tasks, such as IP address assignments, VPN setup, and network configurations.</li></ul>

Desktop Support Analyst We are offering a long-term contract employment opportunity for a Desktop Support Analyst in Seattle, Washington. This role is pivotal in our organization, focusing on providing deskside and AV support, ensuring efficient customer service, and maintaining and developing our technological infrastructure. Responsibilities: • Deliver effective deskside support, resolving any issues with the computer hardware and software promptly and accurately. • Provide AV support, assisting with the setup and troubleshooting of audiovisual equipment. • Leverage your skills in Android Development to enhance our systems and applications. • Utilize Cisco Technologies to maintain and improve our network infrastructure. • Implement Citrix Technologies to facilitate remote work and improve our virtual desktop infrastructure. • Work with Dell Technologies to manage our hardware and software solutions. • Utilize Active Directory to manage user accounts and access rights in our network. • Ensure data security and integrity with Backup Technologies. • Perform Configuration Management to maintain system security and performance. • Support the use and troubleshooting of Microsoft Windows in our organization.

Help Desk Analyst III Robert Half is searching for Help Desk Engineer III who can support a pharmaceutical client based in Seattle, WA. This position is a contract opportunity that is 3-4 months and is Hybrid in Seattle, WA. Apply Now! Job Details:Schedule: Monday – Friday 8AM-5PM PSTDuration: 3 months with potential to extend Location: Hybrid opportunity, on day per week. Pay: $30-40/hourly Job Duties:<ul><li>Create, maintain, and deploy system images remotely for end-users using industry-standard tools and best practices.</li><li>Troubleshoot and resolve escalated tickets related to imaging, software installations, and system performance.</li><li>Manage and maintain Active Directory, including user account creation, group policy updates, and permissions management.</li><li>Provide remote support for end-users, diagnosing and resolving technical issues via phone, email, or remote desktop tools.</li><li>Configure and deploy Windows operating system updates and patches to ensure compliance and security.</li><li>Support Microsoft 365 applications, assisting users with troubleshooting Outlook, Teams, SharePoint, and OneDrive issues.</li><li>Monitor and maintain endpoint security settings to protect systems from vulnerabilities and unauthorized access.</li><li>Collaborate with IT teams to improve imaging processes and automate deployments where applicable.</li><li>Maintain detailed documentation of imaging procedures, troubleshooting steps, and user support interactions.</li><li>Assist in asset management by tracking deployed devices and ensuring inventory records remain up to date.</li></ul>

Desktop Support Technician Robert Half Technology is seeking a skilled Desktop Support Technician to provide on-site technical support for an imaging project for a client in the healthcare industry. This role involves working directly with end users to ensure seamless device setup, application configuration, and proper system functionality. Duration: 30–60-day contract (with the possibility of extension)Location: Coupeville - Whidbey Island, Washington (100% onsite – multiple site locations) Schedule: Monday-Friday (8-5pm; flexible depending on site location) Key Responsibilities:<ul><li>Provide on-site support for an imaging project, ensuring proper device setup and functionality.</li><li>Collect, refresh, and return devices to departments after imaging or replacement.</li><li>Follow a configuration sheet to correctly set up new devices, including: </li><li>Configuring default printers and ensuring proper functionality.</li><li>Migrating bookmarks and verifying application access.</li><li>Ensuring VPN connectivity and user access.</li><li>Reminding users to enable and use Multi-Factor Authentication (MFA).</li><li>Assist users with password-related issues and reintegrate credentials into Chrome and Edge.</li><li>Maintain knowledge of required configurations and software for user devices.</li><li>Provide break-fix support, troubleshooting hardware and software issues.</li><li>Deliver exceptional customer service, acting as a trusted IT resource for end users.</li></ul>

Editor II We are offering an opportunity for an Editor II in Seattle, WA 98109. In this role, you will primarily focus on managing and publishing Standard Operation Procedures (SOPs) for internal support teams. You will work in a fast-paced, technical environment, collaborating with Content Management Specialists and ensuring the quality of all published content. Responsibilities:• Ensure the staging and publishing of SOPs within the content management system.• Collaborate with Content Management Specialists to understand their draft SOPs, and transform the documentation into the required coded format.• Perform copy editing tasks on the documents prior to publishing to the SOP repository.• Operate a complex staging system that identifies the marketplaces and languages supported by the SOP.• Ensure the quality and usefulness of all content published to the SOP repository.• Seek clarity in ambiguous situations to ensure customers have the best possible experience.• Work with Content Specialists to improve the SOP before publishing, should any issues arise.• Demonstrate efficiency in managing a queue of work, with the ability to prioritize tasks and meet deadlines.• Adjust to changes in priorities and production responsibilities, working well within a team environment.• Innovate to update and create process and technical solutions to problems.• Correct grammar and spelling mistakes made by the Content Specialist.• Provide high-quality content and be resourceful, customer-focused with an ability to work independently under time constraints.

ERP/CRM Consultant We are in the process of expanding our team in Auburn, Washington and are on the lookout for a dedicated ERP/CRM Consultant. The individual will be tasked with managing the configuration, updates, and customizations of our Dynamics ERP system, in addition to collaborating on design and testing of new customer vendors and software integrations. This role falls within the information technology industry, and provides an exciting opportunity to play a critical role in improving our business processes. Responsibilities: • Oversee and manage the maintenance and updates of our Dynamics ERP system.• Collaborate with both internal and external stakeholders on the design and testing of new customer vendors and software integrations.• Assist in the planning and execution of our ERP system's testing, implementation, and maintenance.• Lead the management of third party GP product updates to GP and ISV products.• Serve as a subject matter expert for ERP, connected programs, and processes.• Assist in data migrations, creation, and support of other business system integrations.• Handle troubleshooting of data issues related to ERP system and process failures.• Support internal SQL developer with ERP-related SQL issues.• Oversee ERP related project management tasks.• Stay updated with the latest technologies and quickly learn administration and support for them. Core Benefits:M/D/VRetirement Plan: 401k w/ matchPTO - 2 weeks, sick leave, floating holidays, 7 holidaysFlexible Spending AccountEmployee Assistance Program Added benefits:Free parking lot

Personal Injury Paralegal Litigation Paralegal Opportunity - Prestigious Personal Injury Law Firm in SeattleAre you an experienced Litigation Paralegal searching for an opportunity to advance your career? A leading personal injury law firm in Seattle is seeking a motivated and detail-oriented professional to join their team. This is an exciting opportunity to work with a team of accomplished attorneys in a fast-paced and collaborative environment, where your contributions will directly impact the success of the firm and its clients. Key Responsibilities<ul><li>Managing case files, including document organization, reviewing, and ensuring compliance with court deadlines and procedural requirements.</li><li>Drafting legal documents such as pleadings, discovery requests, subpoenas, and correspondence.</li><li>Conducting extensive legal research and summarizing findings to assist attorneys in case preparation.</li><li>Filing legal documents electronically (e-filing) and managing all aspects of motions and court filings.</li><li>Communicating directly with clients, opposing counsel, and court clerks on case-related matters.</li><li>Assisting attorneys in preparation for depositions, mediations, hearings, and trials by organizing exhibits, creating chronologies, and compiling case materials.</li><li>Performing other paralegal tasks as needed to support the firm’s mission of client advocacy.</li></ul>Preferred QualificationsTo excel in this role, candidates should possess the following:<ul><li>Experience: A minimum of 3 years' experience as a litigation paralegal, ideally within the personal injury field.</li><li>Education: Paralegal certification, bachelor's degree, or relevant coursework.</li><li>Technical Skills: Proficiency in legal software tools (e.g., Case Management systems, e-filing platforms) and strong Microsoft Office Suite skills.</li><li>Knowledge: Thorough understanding of civil litigation procedures and familiarity with Washington state court systems.</li><li>Communication: Exceptional written and verbal communication skills with the ability to interact professionally with clients and legal staff.</li><li>Organization: Demonstrated ability to manage multiple deadlines and priorities in a fast-paced, high-volume work environment.</li></ul>This firm is known for its client-centered approach and commitment to professional excellence. They offer competitive compensation, ongoing professional development opportunities, and a collaborative work culture that values teamwork and integrity. Joining this firm means joining a mission-driven organization dedicated to advocating for its clients with outstanding results. Full benefits are offered including healthcare coverage, 401K with company match, 2+ weeks PTO, paid court holidays, monthly transportation stipend, quarterly bonus potential, and hybrid work options. If you’re an experienced Litigation Paralegal who thrives in an environment where your work directly impacts others, this may be the opportunity you’ve been searching for! To submit your resume confidentially please send to Sam(dot)Sheehan(at)RobertHalf(dot)(com)

Instructional Designer A fast-growing consulting firm is seeking a talented and experienced Instructional Designer with exceptional writing skills to join their team for a long-term remote contract. This role involves crafting engaging training materials that simplify complex concepts for various audiences. We are looking for someone who thrives on collaboration, has a keen ability to distill technical information into clear and compelling scripts, and can tailor content to meet audience-specific needs. Key Responsibilities:<ul><li>Transform course outlines into clear, engaging, and user-friendly scripts.</li><li>Collaborate with subject matter experts (SMEs) to extract knowledge via interviews and shape it into comprehensive training materials.</li><li>Simplify complex healthcare-related information for general or specialist audiences by creating easy-to-understand, structured scripts.</li><li>Customize training scripts to suit the unique requirements of targeted audiences while maintaining messaging consistency and tone.</li></ul>

Sr. Accountant We are in search of a Sr. Accountant to join our team located in Fife, Washington, United States. In this role, you will oversee all accounting, finance, and costing functions in a manufacturing setting. You will have to ensure adherence to generally accepted accounting principles and establish robust financial controls across the organization. Great opportunity for the 'Blue collar' professional, who enjoys being on the floor in a manufacturing environment! As well, enjoy a positive work-life balance with a hybrid work schedule. Apply today! Responsibilities • Oversee and maintain the general ledger, ensuring its accuracy and compliance with company policies and GAAP.• Review and analyze CapEx requests and maintain the fixed asset sub-ledger.• Implement procedures to improve efficiency and reporting accuracy.• Work with the operations team to ensure accurate BOMs and routers for finished goods.• Verify the accuracy of monthly COGS.• Manage monthly/quarterly tax filings, annual business licenses, and property tax filings.• Contribute to the development and maintenance of accounting policies and procedures.• Analyze and allocate manufacturing costs, establishing standards, and reviewing cost variances. • Oversee accuracy in payroll operations, including timesheet reconciliation.• Prepare and review journal entries, reconciliations, and supporting documentation.• Work with commercial team to analyze and report on customer/part profitability.• Provide direct support to the Finance team on budgets, special projects, and issue resolution.• Lead inventory cycle count program and reporting of results.• Maintain intercompany transactions and prepare associated reconciliations.• Support external auditors and regulatory agencies during financial audits and reviews.• Lead month-end and year-end close of accounts, including issuance of financial statements.• Maintain inventory valuation and ensure accurate recording of inventory transactions.• Oversee accuracy in accounts payable and accounts receivable operations including reserves. The salary range for this position is $80,000 to $95,000. Benefits available with this position include medical, dental and vision; life and disability insurances; participation in the company’s 401(k) plan with 6% match and 15 days of paid vacation, 5 days of paid sick leave and 9 paid holidays per calendar year.

Technology Doesn't Change the World, People Do.®

10 results for Product Support Specialist in Seattle, WA

Technology Doesn't Change the World, People Do.^®