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8 results for Help Desk Tier 2 in Seattle, WA

Help Desk/Desktop Support Analyst
  • Seattle, WA
  • onsite
  • Temporary
  • 33.00 - 37.00 USD / Hourly
  • <p>Robert Half is seeking a <strong>Helpdesk Technician</strong> to support a <strong>legal services</strong> organization based in <strong>Seattle, Washington</strong>. This role involves stabilizing day-to-day IT operations while the firm’s internal IT resource is out on extended leave, including Microsoft 365 administration, user provisioning, workstation setup, vendor coordination, and supporting an upcoming document management system rollout. The position is <strong>onsite</strong>, that is a <strong>3-month contract</strong> opportunity with <strong>potential to extend</strong>. Apply today!</p><p><br></p><p><strong>Job Details:</strong></p><p> Schedule: Monday–Friday, 40 hours per week</p><p> Duration: 3-month contract</p><p> Location: Downtown Seattle (100% onsite)</p><p><br></p><p><strong>Job Responsibilities:</strong></p><ul><li>Provide onsite helpdesk support for a 50+ user professional services environment</li><li>Administer Microsoft 365 accounts, including user setup, modifications, and deactivations</li><li>Manage hosted Exchange (Intermedia) accounts and troubleshoot email/calendar integration issues</li><li>Configure workstations, laptops, printers, and peripheral devices</li><li>Set up DUO MFA and remote access for hybrid users</li><li>Troubleshoot practice management software and Outlook calendaring issues</li><li>Coordinate escalations with third-party infrastructure/vendor support teams</li><li>Assist with document management system rollout and end-user support</li><li>Develop and document internal IT processes and onboarding checklists</li><li>Support hardware/software rollouts and office build-out coordination</li></ul><p><br></p>
  • 2026-02-13T22:38:43Z
Help Desk Technician
  • Lynnwood, WA
  • onsite
  • Temporary
  • 28.00 - 33.00 USD / Hourly
  • <p>Robert Half Technology is looking for a Help Desk Technician to support a client based in Lynnwood, Washington. This is a 100% onsite position, Monday to Friday (8AM-5PM). </p><p><br></p><p><strong>Duration:</strong> Contract; with potential to extend </p><p><strong>Location: </strong>Onsite in Lynnwood, Washington </p><p><strong>Pay rate: </strong>$33/hourly </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide first-level technical support to end users via phone, email, in person, or a ticketing system</li><li>Troubleshoot and resolve basic hardware, software, and connectivity issues</li><li>Install, configure, and maintain desktops, laptops, printers, mobile devices, and peripherals</li><li>Assist with user account creation, access permissions, and system onboarding/offboarding</li><li>Perform routine system checks, updates, and preventative maintenance</li><li>Escalate complex or unresolved issues to senior IT staff when appropriate</li><li>Document issues, solutions, and procedures in ticketing systems and knowledge bases</li><li>Support basic network troubleshooting and device setup</li><li>Follow company IT policies, security standards, and best practices</li></ul>
  • 2026-02-23T21:43:51Z
Service Desk Technician
  • Seattle, WA
  • remote
  • Temporary
  • 27.00 - 35.00 USD / Hourly
  • <p>Robert Half is looking for a customer-focused Service Desk professional with strong Microsoft applications and SaaS support for a long-term contract with a real estate client based in Seattle, Washington. This role is ideal for someone who thrives in a fast-paced, remote environment, enjoys solving technical problems, and delivers a true white-glove support experience to end users.</p><p><br></p><p><strong>Duration:</strong> Long-term contract </p><p><strong>Pay rate:</strong> up $35/hourly </p><p><strong>Location:</strong> 100% Remote – working in CST or EST hours</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Service Desk support to end users, delivering timely and high-quality technical assistance</li><li>Support SaaS-based applications with a strong focus on Microsoft-centric technologies</li><li>Troubleshoot and support Hybrid Exchange and Microsoft environments (with an upcoming transition to fully Exchange)</li><li>Deliver white-glove support, ensuring a positive and professional user experience</li><li>Work remotely while maintaining strong communication and collaboration with internal teams</li></ul>
  • 2026-02-03T15:44:08Z
Information Technology Generalist
  • Arlington, WA
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>Robert Half is searching for a service-oriented <strong>Desktop Support Technician </strong>to provide day-to-day technical support for end users in a dynamic, people-first environment tribal organization in Arlington, WA. This role requires strong technical fundamentals, excellent customer service skills, and the confidence to set boundaries when needed. The ideal candidate is a proactive problem-solver who thrives in environments with strong personalities and deeply rooted cultural values.</p><p><br></p><p><strong>Duration: </strong>2 months with potential to extend</p><p><strong>Location: </strong>100% Onsite in Arlington, WA </p><p><strong>Schedule:</strong> 6am – 2pm (during training) | 7am – 3pm (after training)</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide daily desktop support, including setup, configuration, and troubleshooting of workstations and peripherals</li><li>Resolve and track incidents and requests through Jitbit ticketing system</li><li>Troubleshoot Microsoft 365 and other core applications, including Epic and Methasoft</li><li>Manage user accounts, permissions, and access through on-prem Active Directory</li><li>Support Windows 11 environments following a recent OS upgrade</li><li>Diagnose and resolve basic network connectivity and hardware issues</li><li>Deliver high-quality customer service while supporting users with varying technical skill levels</li></ul><p><br></p>
  • 2026-02-20T01:33:44Z
IT Support
  • Seattle, WA
  • onsite
  • Temporary
  • 27.00 - 35.00 USD / Hourly
  • <p>Robert Half is seeking a hands-on, detail-oriented IT professional to support a client in Seattle, Washington for a hardware deployment and support initiative. This is an on-site role focused on ensuring a smooth rollout of new computers and devices for our end users.</p><p><br></p><p><strong>Role Type:</strong> Contract position (ongoing)</p><p><strong>Location:</strong> Seattle, Washington </p><p><strong>Pay rate:</strong> up to $35/hourly (W2)</p><p><br></p><p><strong>Day-to-Day Responsibilities:</strong></p><ul><li>Provide IT support for up to 80 new computers during deployment cycles.</li><li>Set up hardware including laptops, desktops, monitors, docks, and peripherals.</li><li>Manage cabling and device organization at workstations and desks.</li><li>Provide desk-side support and troubleshooting during device rollouts.</li><li>Coordinate device swaps and upgrades with end users.</li><li>Perform basic troubleshooting on Windows (and possibly Mac) systems.</li></ul>
  • 2026-02-16T19:48:42Z
Tech Support Manager
  • Everette, WA
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • We are looking for an experienced Tech Support Manager to lead the implementation, testing, and training of cutting-edge technologies and software within the Manufacturing Department. This role is vital to ensuring the department operates efficiently while preparing for future growth. The successful candidate will collaborate with key stakeholders to maintain and improve systems and processes. <br> Responsibilities: • Manage the deployment, maintenance, and optimization of software programs used in the Manufacturing Department, including tools such as Revit, Navisworks, Revizto, and other emerging technologies. • Collaborate with the Virtual Construction Operations Manager and Director of Manufacturing to evaluate, test, and select new software and equipment. • Provide technical troubleshooting and timely resolution for software and hardware issues within the Manufacturing Department. • Coordinate with the IT Department to ensure updates and deployments of current software programs are seamless and effective. • Conduct beta testing of new programs and offer insights and recommendations prior to implementation. • Train team members on existing software tools and newly adopted technologies to ensure efficient utilization. • Regularly communicate with leadership to deliver progress updates and propose innovative solutions. • Identify opportunities to improve processes and enhance the functionality of existing systems. • Oversee the integration of software, hardware, and tooling between the fabrication shop and Virtual Construction systems. • Document processes, training materials, and implementation procedures to ensure consistency and knowledge retention. Medical, dental, and vision insurance 401(k) plan with company match Health Savings and Flexible Spending Accounts Company-paid life and disability insurance (STD/LTD) Paid Time Off (PTO) beginning at 120 hours annually for permanent employees Seven paid holidays plus one floating holiday Employee Assistance Program detail oriented development support and tuition reimbursement Employee referral program Wellness program and employee events
  • 2026-02-03T21:23:42Z
Senior General Manager
  • Seattle, WA
  • onsite
  • Permanent
  • 170000.00 - 195000.00 USD / Yearly
  • <p>We are looking for an experienced Senior General Manager to oversee operations within the commercial real estate or luxury residential property management sector in Seattle, Washington. This role demands exceptional leadership skills to manage large, complex portfolios while maintaining strong client relationships and delivering high-quality service. The ideal candidate will have a solid financial background and the ability to thrive in high-pressure environments.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management and operations of extensive real estate portfolios, ensuring optimal performance and client satisfaction.</p><p>• Develop and monitor budgets, forecasts, and financial reports to ensure alignment with organizational goals.</p><p>• Manage lease agreements and structures, ensuring compliance and maximizing revenue opportunities.</p><p>• Lead commissioning and construction oversight for new building projects, ensuring timely completion and adherence to standards.</p><p>• Collaborate with senior executives and stakeholders to address strategic and operational priorities.</p><p>• Provide strong leadership and guidance to large, matrixed teams, fostering a culture of excellence and accountability.</p><p>• Maintain effective communication and relationships with high-profile clients and stakeholders.</p><p>• Ensure operations align with Class A standards, delivering top-tier service and attention to detail.</p><p>• Identify and implement process improvements to enhance operational efficiency.</p><p>• Handle complex financial responsibilities, including managing portfolios valued at $1B or more.</p><p><br></p><p>The salary range for this position is $170,000 to $195,000.</p><p><br></p><p>Benefits:</p><p>M/D/V</p><p>401k with match</p><p>2 weeks PTO</p><p>6 paid holidays</p>
  • 2026-02-13T21:53:42Z
Senior General Manager
  • Bellevue, WA
  • onsite
  • Permanent
  • 170000.00 - 195000.00 USD / Yearly
  • <p>We are looking for an experienced Senior General Manager to oversee a high-profile portfolio in Bellevue, Washington. This role involves managing complex assets with significant financial responsibilities while ensuring top-tier client satisfaction and operational excellence. The ideal candidate will have a strong background in commercial real estate or luxury property management and a proven ability to lead large, matrixed teams.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management of a sophisticated portfolio, ensuring all operations meet high standards of quality and efficiency.</p><p>• Develop and execute budgets, forecasts, and financial plans for assets exceeding $1 billion in value.</p><p>• Manage lease structures and agreements, ensuring compliance and alignment with business objectives.</p><p>• Lead commissioning and construction oversight for new building projects, ensuring timely and successful completion.</p><p>• Collaborate closely with senior executives and demanding stakeholders to align on strategy and deliver exceptional results.</p><p>• Provide leadership and direction to large, matrixed teams, fostering collaboration and performance excellence.</p><p>• Monitor financial reporting processes, ensuring accuracy and transparency.</p><p>• Build and maintain strong relationships with clients, delivering a high-touch and detail-oriented experience.</p><p>• Navigate fast-paced and high-pressure situations with confidence and adaptability.</p><p>• Implement operational strategies that enhance the value and reputation of the portfolio.</p><p><br></p><p>The salary range for this position is $170,000 to $195,000.</p><p><br></p><p>Benefits:</p><p>M/D/V</p><p>401k with match</p><p>2 weeks PTO</p><p>6 paid holidays</p>
  • 2026-02-13T21:53:42Z