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9 results for Customer Service Representative Associate in Seattle, WA

Customer Service Representative

Seattle, WA
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our ambulatory clinic team in Seattle, Washington. In this long-term contract role, you will play a vital part in ensuring positive patient experiences by providing exceptional service and seamless coordination. This position is ideal for someone who thrives in a collaborative environment and is passionate about delivering outstanding customer care. Responsibilities: • Handle a high volume of inbound and outbound calls, addressing patient inquiries with attention to detail and empathy. • Schedule appointments accurately and efficiently while managing daily patient schedules. • Greet and room patients, ensuring they feel welcome and comfortable from arrival to departure. • Process payments and revenue transactions with attention to detail and accuracy. • Communicate test results and other critical information to patients in a clear and detail-oriented manner. • Coordinate with administrative and clinical staff to streamline operations and maintain patient safety. • Leverage communication systems effectively to enhance workflow and patient satisfaction. • Address patient concerns promptly, offering solutions and support to resolve issues. • Maintain organized records and documentation to ensure compliance and operational efficiency.
2026-04-30T00:00:00Z

Customer Service Representatiive

Kent, WA
onsite
Temporary / Contract
22 - 25 USD / Hourly
DescriptionRobert Half is hiring a Customer Service Representative to support our client's customer-facing operations. This contract role is ideal for candidates who thrive in a fast-paced, people-oriented environment.Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a timely manner.</li><li>Resolve customer issues and escalate complex concerns as needed.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Process orders, returns, and account updates.</li><li>Collaborate with internal teams to ensure customer satisfaction.</li></ul>
2026-04-20T00:00:00Z

Patient Service Representative

Auburn, WA
onsite
Temporary / Contract
21 - 24 USD / Hourly
DescriptionRobert Half is seeking a Patient Service Representative to support physician administrative operations for our client. The position is primarily responsible for managing high call volumes and coordinating communications between physicians, their support staff, outside offices, and patients. Heavy phone volume and administrative support duties are central to this role. This is a highly accountable position that requires professionalism, confidentiality, and a strong commitment to excellent patient service.Responsibilities:<ul><li>Manage multiple phone lines and direct calls using a centralized phone system; handle high call volumes efficiently.</li><li>Relay pertinent patient and/or examination information between physicians, clinical staff, and other healthcare providers.</li><li>Maintain confidentiality of all patient and center information at all times in compliance with HIPAA privacy and security guidelines.</li><li>Provide overall office support including mail distribution, scheduling, calendar coordination, faxing, typing and disseminating correspondence, and supporting special projects.</li><li>Work closely with team members to ensure all physician and referring office needs are being met, practicing quality customer service in a team environment.</li></ul>
2026-04-20T00:00:00Z

Patient Service Representative

Tacoma, WA
onsite
Temporary / Contract
21 - 24 USD / Hourly
DescriptionRobert Half is seeking a Patient Service Representative to support physician administrative operations for our client. The position is primarily responsible for managing high call volumes and coordinating communications between physicians, their support staff, outside offices, and patients. Heavy phone volume and administrative support duties are central to this role. This is a highly accountable position that requires professionalism, confidentiality, and a strong commitment to excellent patient service.Responsibilities:<ul><li>Manage multiple phone lines and direct calls using a centralized phone system; handle high call volumes efficiently.</li><li>Relay pertinent patient and/or examination information between physicians, clinical staff, and other healthcare providers.</li><li>Maintain confidentiality of all patient and center information at all times in compliance with HIPAA privacy and security guidelines.</li><li>Provide overall office support including mail distribution, scheduling, calendar coordination, faxing, typing and disseminating correspondence, and supporting special projects.</li><li>Work closely with team members to ensure all physician and referring office needs are being met, practicing quality customer service in a team environment.</li></ul>
2026-04-20T00:00:00Z

Patient Service Representative

Federal Way, WA
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are looking for a detail-oriented Medical Scheduler to support patient access and care coordination for a Contract position in Federal Way, Washington. This role focuses on arranging appointments, confirming coverage details, and helping patients understand scheduling, referral, and billing-related information. The ideal candidate brings strong communication skills, sound knowledge of medical terminology, and a calm, patient-centered approach when working with individuals, providers, and referring offices. Responsibilities: • Coordinate patient appointments and related services based on approved referrals and clinical scheduling guidelines. • Collect, confirm, and maintain patient demographic information and enter accurate details into the electronic medical record. • Review insurance coverage, verify eligibility, and document authorization or referral information needed for scheduled visits. • Check that required supporting items such as laboratory work, imaging, scans, and referral documents are available before appointments. • Respond to patient questions regarding billing, insurance benefits, and estimated costs, and provide clear explanations when additional clarification is needed. • Communicate with physicians, patients, and referring clinics when referrals are denied or when added documentation, review, or second opinions are required. • Update patient charts by scanning, copying, and filing records into the appropriate sections of the electronic medical record system. • Arrange special support services for patients, including interpreters, transportation, and other care-related accommodations as needed. • Provide pre-visit guidance, manage cancellations or missed appointments according to established procedures, and escalate policy concerns to leadership when appropriate. • Work collaboratively during operational changes involving external teams and evolving access to scheduling or support systems, while maintaining continuity of patient service.
2026-04-30T00:00:00Z

Patient Service Representative

Burien, WA
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are looking for a Medical Scheduler to join a healthcare team in Burien, Washington on a Contract basis. This position supports patients throughout the appointment process by coordinating visits, confirming coverage details, and helping ensure each encounter is properly prepared. The ideal candidate brings strong communication skills, comfort with medical terminology, and a patient-focused approach when handling scheduling, insurance, and follow-up needs. Responsibilities: • Coordinate patient appointments and related services to support timely, organized care delivery. • Collect, review, and maintain accurate patient demographic details and enter updates into the electronic medical record. • Verify insurance coverage, confirm referral status, and document eligibility information during patient interactions. • Review upcoming visits to ensure required labs, imaging, referrals, and supporting records are in place before appointments. • Respond to patient questions regarding billing, benefits, and expected out-of-pocket costs, obtaining estimates when needed. • Communicate with patients, physicians, and referring offices when referrals are incomplete, denied, or require additional clinical information. • Upload, scan, and file forms and medical documents in the appropriate sections of the electronic record. • Arrange special patient support needs such as interpreter services, transportation assistance, and pre-visit instructions. • Follow established procedures for cancellations, rescheduling, and missed appointments, escalating policy concerns to leadership when appropriate.
2026-04-30T00:00:00Z

Office Service Associate

Seattle, WA
onsite
Temporary / Contract
19 - 23 USD / Hourly
We are looking for an Office Service Associate to join our team on a contract basis in Seattle, WA. This role involves supporting daily office operations, including document management, mailroom tasks, and assisting with various office services. The ideal candidate will ensure smooth and efficient service delivery while maintaining a high level of professionalism. Responsibilities:• Manage document scanning and reprographic tasks, ensuring accuracy and timely completion.• Organize and distribute mail, including both physical and digital correspondence.• Support hospitality services, such as assisting with meeting setup and reception duties.• Operate and maintain audio/visual equipment for events and presentations.• Handle multi-line phone systems to provide effective communication and support.• Perform general office duties to maintain a well-functioning environment.• Collaborate with team members to ensure seamless delivery of services.• Uphold quality standards and follow company procedures in all operations.
2026-04-22T00:00:00Z

Office Services Associate

Seattle, WA
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for an Office Services Associate to support day-to-day administrative and document service operations for a client site. This is a Contract position suited for someone who is organized, service-oriented, and comfortable working in a fast-paced, detail-focused environment. The role focuses on handling copy, mail, scanning, and related office support activities while maintaining accuracy, confidentiality, and timely turnaround. You will also contribute to a smooth workplace experience by assisting with additional front-of-house and operational support needs as required. Responsibilities:• Maintain accurate service records and verify that all work requests are complete before starting assignments.• Process copying, scanning, mail handling, and intake tasks in accordance with established service standards and site procedures.• Organize incoming assignments by urgency and production requirements to ensure work is completed in the correct sequence.• Communicate proactively with supervisors or client contacts regarding deadlines, job status, and service-related issues.• Deliver completed work within agreed turnaround times while balancing multiple priorities throughout the day.• Identify and resolve routine equipment issues, and escalate more complex problems when needed.• Conduct quality checks on completed materials to confirm accuracy, presentation, and compliance with instructions.• Replenish paper, toner, and other production supplies while operating equipment in a careful and cost-conscious manner.• Handle sensitive documents with discretion and follow both company and client policies at all times.• Support additional office services needs, which may include reception, hospitality, audio/visual assistance, or other administrative functions as assigned
2026-04-23T00:00:00Z

Office Services Associate

Seattle, WA
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a dependable Office Services Associate to support daily administrative and operational services for a client site. This long-term contract opportunity is ideal for someone with strong office support experience, a service-focused approach, and the flexibility to assist with copy, mail, hospitality, and general workplace tasks. The role requires sound judgment, attention to detail, and the ability to keep work moving efficiently in a fast-paced environment. Responsibilities: • Manage day-to-day back-office support activities, including document reproduction, mail handling, scanning, and intake services across physical and digital workflows. • Review service requests for completeness, track assignments through appropriate logs, and organize incoming work to maintain accuracy and timely delivery. • Coordinate priorities effectively to meet committed turnaround times, and communicate promptly with clients or leadership when issues may affect deadlines. • Perform routine quality checks on completed work to ensure output meets service expectations and established standards. • Resolve basic equipment issues when possible and restock paper, toner, and other machine supplies to keep operations running smoothly. • Assist with conference room tidiness, office supply replenishment, and other workplace support tasks as needed. • Provide additional front-of-house or service-line assistance, such as reception, hospitality, or audio/visual support, based on business needs. • Handle confidential materials with discretion and follow workplace procedures and policies in all assigned duties.
2026-04-22T00:00:00Z