We are looking for a Customer Service Representative to join our team in Lynnwood, Washington. This role is a Contract to permanent position within the manufacturing industry, offering an excellent opportunity to develop your skills in customer support and order management. The ideal candidate will be detail-oriented, proactive, and capable of handling customer inquiries with professionalism.<br><br>Responsibilities:<br>• Accurately process incoming orders, ensuring timely entry and routing to the appropriate warehouse.<br>• Coordinate the preparation and shipment of product samples based on customer requests.<br>• Collaborate with warehouse and shipping teams to ensure prompt and efficient order fulfillment.<br>• Perform data entry tasks to maintain up-to-date customer records and order information.<br>• Respond to customer inquiries via email and phone with a focus on delivering excellent service.<br>• Assist with occasional travel arrangements for participation in trade shows.<br>• Utilize Microsoft Dynamics SL and Microsoft Office tools to manage order processing and communications effectively.
We are looking for a dedicated Switchboard Operator to join our team in Seattle, Washington. In this role, you will handle high-volume communication tasks within a hospital environment, ensuring efficiency and attention to detail in every interaction. This is a long-term contract position offering a unique opportunity to contribute to critical hospital operations.<br><br>Responsibilities:<br>• Manage and transfer a high volume of incoming calls across the hospital system with care and accuracy.<br>• Promptly activate and announce emergency codes, such as medical emergencies or fire alarms, with precision and urgency.<br>• Respond effectively to high-pressure situations, including initiating lockdown procedures as needed.<br>• Create and manage communication pages using a ticket-based system to ensure timely delivery.<br>• Support patient communication needs, including calls placed through bedside systems.<br>• Deliver clear and detail-oriented overhead announcements to maintain smooth hospital operations.<br>• Adhere to established emergency protocols and hospital procedures, ensuring consistent and accurate communication.