We are looking for a dedicated Customer Service Representative to join our team in San Francisco, California. This is a contract position where you will play a crucial role in providing exceptional customer support to business owners across various industries. The role involves working in-office Monday through Friday and may include flexible eight-hour shifts.<br><br>Responsibilities:<br>• Manage a high volume of inbound calls, ensuring prompt and attentive communication with business owners.<br>• Collect, record, and process detailed business and risk information accurately during live interactions.<br>• Identify unique or complex cases, escalate issues as needed, and document findings to improve operational processes.<br>• Collaborate with teams to support sales, service, and AI-driven initiatives by providing actionable insights.<br>• Utilize MacOS, Slack, and Adobe Acrobat Pro effectively to manage daily tasks and communications.<br>• Adapt to extended work hours or overtime when required to meet business needs.<br>• Maintain a high level of efficiency in a fast-paced environment.<br>• Ensure customer inquiries are resolved promptly while maintaining high service standards.<br>• Support bilingual communication in Spanish when needed, enhancing accessibility and customer satisfaction.
We are looking for a motivated and detail-oriented Customer Service Representative to join our team on a contract basis. This short-term position involves supporting a high-volume outreach project aimed at gathering essential identification data from a global customer base. This is a remote role requiring exceptional communication skills and the ability to meet performance targets in a fast-paced environment.<br><br>Responsibilities:<br>• Conduct outbound calls to customers, following established scripts and communication guidelines.<br>• Request and gather identification numbers from customers with accuracy and professionalism.<br>• Record collected data into designated tracking systems or forms.<br>• Maintain detailed and organized logs of daily call activities.<br>• Achieve daily outreach volume goals while ensuring quality interactions.<br>• Adapt to the needs of a global customer base, maintaining professionalism and cultural sensitivity.<br>• Collaborate with team members to meet project deadlines and objectives.<br>• Ensure compliance with company protocols and standards during customer interactions.<br>• Utilize provided tools and resources effectively to streamline outreach activities.
<p>Job Summary</p><p>Permanent Hire Opportunity</p><p>This position supports customer service, dispatch, and inside sales departments. It manages personnel and serves as the main contact for high-volume retail partners, specialized distributors, and contractors regarding inquiries, issues, order processing, and delivery scheduling. The ideal candidate ensures high-volume retail inventory remains in-stock, handles complex logistics, and resolves order discrepancies efficiently. This role is responsible for supporting and demonstrating core values such as integrity, safety, respect, customer focus, quality, innovation, and financial success.</p><ul><li><strong>Sales Partner Management</strong>: Manage the end-to-end order process for large, high-volume customers, utilizing electronic data interchange systems, vendor portals, and direct communication to ensure seamless order processing and compliance with customer requirements.</li><li>Oversee the entry, tracking, and fulfillment of high-volume orders. Coordinate with production and logistics teams to prioritize production and manage shipping schedules to meet scheduled delivery dates.</li><li>Proactively monitor inventory levels and work with sales/production teams to avoid stockouts at customer locations and job sites. Communicate potential delays or shortages immediately to customers, peers, and senior management.</li><li>Review and manage delivery notes to reflect loading changes and inventory shortages.</li><li>Manage, research, and resolve inquiries or complaints on products, orders, invoicing, and pricing.</li><li>Work with sales teams to coordinate customer requests and provide superior customer service.</li><li>Maintain customer complaints and regularly log information into customer relationship management systems.</li><li>Responsible for accurate setup and processing of customer rebates and royalties on a monthly, quarterly, and annual basis.</li><li>Assist with preparing pricing materials and managing location pricing structure with sales teams.</li><li>Prepare and enter yearly and off-cycle pricing increases into enterprise systems.</li><li>Maintain positive, long-term relationships with buyers and branch managers.</li><li>Assist in managing all processes including sales orders and change-orders received from customers, inside sales coordinators, and sales representatives.</li><li>Assist in setting up sales orders, terms, payers, and preliminary lien data in enterprise systems for initial orders.</li><li>Hire, train, and mentor a team of customer service representatives to handle high-volume inquiries, order entry, and customer complaints.</li><li>Set expectations, coach, train, instruct, discipline, hold accountable, and offer guidance to all direct reports.</li><li>Manage customer service, dispatch, and inside sales personnel across multiple locations.</li><li>Analyze, record, and assess customer service metrics (e.g., on-time in-full rates, order accuracy). Prepare weekly and monthly reports on performance to identify areas for improvement.</li><li>Conduct performance reviews for direct reports and advise on year-end performance reviews for all personnel via human resources information systems.</li><li>Monitor and approve employee actions in human resources systems in a timely manner.</li><li>Responsible for running time data audit reports of recorded time and errors, and track attendance via payroll systems.</li><li>Complete monthly audit packages for customer service.</li></ul>
<p><strong>Jeff Abrams is seeking a dedicated Client Services Representative to join his exceptional client's team.</strong> In this role, you will play a key part in delivering outstanding client experiences while managing a range of financial services and administrative tasks. This position is ideal for someone who thrives in a client-focused environment and is committed to providing personalized, high-quality support.</p><p><strong>Responsibilities:</strong></p><p>• Facilitate updates to beneficiary designations, ensuring accuracy and compliance with firm policies.</p><p> • Process wire transfers securely and in accordance with regulatory requirements.</p><p> • Manage rollover requests by coordinating with custodians, preparing documentation, and ensuring smooth transitions.</p><p> • Respond promptly and effectively to client inquiries, providing detailed information on financial products and services.</p><p> • Build and maintain strong client relationships through proactive and personalized communication.</p><p> • Guide new clients through the onboarding process to ensure a seamless and welcoming experience.</p><p> • Oversee client transactions, including deposits, withdrawals, account updates, and balance inquiries.</p><p> • Partner with financial advisors to ensure client activities align with their financial strategies and goals.</p><p> • Maintain accurate and current client records within Salesforce.</p><p> • Follow up on pending client requests to ensure timely and complete resolutions.</p><p><br></p><p>If you are interested in this role, please reach out to <strong>Jeff Abrams via LinkedIn</strong>.</p>
<p><strong>Customer Service Specialist</strong></p><p><strong>Description:</strong></p><p>Deliver excellent customer experiences by resolving inquiries, providing information, and promoting a positive company image.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat</li><li>Resolve product or service issues promptly and professionally</li><li>Document customer interactions and transactions</li><li>Provide information about products and services</li><li>Collaborate with internal teams for issue resolution</li></ul>
<p><strong>Ready to Take the Next Step? Let’s Connect.</strong></p><p>If this opportunity aligns with what you're exploring, apply today and send your resume to JC del Rosario via LinkedIn—looking forward to connecting and learning more about your background.</p><p><br></p><p><strong>Client Service Associate (CSA) / Senior Client Service Associate</strong></p><p><strong>Boutique Wealth Management | UHNW Clients | High‑Touch Service</strong></p><p><strong>About the Firm</strong></p><p>A boutique wealth management firm serving ultra‑high‑net‑worth families and private foundations is seeking a Client Service Associate to join its close‑knit, growing team. The firm delivers institutional‑level investment guidance and a virtual family office experience to a select group of clients. With a small, collaborative team and a highly personalized service model, this role is essential in ensuring a seamless, detail‑driven client experience.</p><p>This opportunity is ideal for someone who thrives in a high‑integrity environment and enjoys combining client relationship support with operational problem‑solving.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Client Service Associate (or Senior CSA, depending on experience) plays a pivotal role in client service, account administration, and operational support. You will work closely with advisors and clients to ensure smooth daily operations, exceptional responsiveness, and precise handling of all client needs. Because of the lean team structure, this role also supports compliance, reporting, and general business operations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Client Relationship Support</strong></p><ul><li>Serve as a primary point of contact for client service requests</li><li>Manage onboarding, money movement (wires, ACH, RMDs, transfers), and account maintenance</li><li>Prepare materials for client meetings and support follow‑up execution</li><li>Maintain accurate and organized client records and documentation</li></ul><p><strong>Custodial & Operational Support</strong></p><ul><li>Coordinate with custodians (e.g., Schwab) to process forms and resolve issues</li><li>Monitor daily workflows and transactions for accuracy and timely completion</li><li>Assist with compliance procedures and documentation management</li></ul><p><strong>Internal Team Support</strong></p><ul><li>Prepare client reports and support CRM updates and task tracking</li><li>Collaborate with advisory and investment teams on planning and portfolio initiatives</li><li>Work with compliance consultants to ensure regulatory alignment</li><li>Contribute to efficient, high‑quality daily office operations</li></ul><p><strong>Who Will Thrive in This Role</strong></p><ul><li>Service‑driven professionals who value precision and consistency</li><li>Individuals who enjoy being trusted partners to both clients and advisors</li><li>Those who perform well in a boutique, collaborative, and highly professional setting</li><li>Candidates who appreciate a role where accuracy, responsiveness, and exceptional client care are paramount</li></ul>
<p>Jennifer Fukumae with <strong>Robert Half Finance & Accounting</strong> is partnering with a respected wealth management firm seeking a <strong>Senior Client Service Associate. </strong>This role blends relationship management, financial planning support, and operational oversight within a collaborative advisory team.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Partner closely with a Senior Financial Advisor to support existing and prospective client relationships</li><li>Prepare for and attend client meetings, manage follow-up items, and conduct select review meetings independently</li><li>Present financial plan updates and serve as a secondary advisor on designated client relationships</li><li>Act as a primary contact for client servicing needs, account questions, and transaction requests</li><li>Lead onboarding for new clients, including account opening and asset transfers</li><li>Gather and input financial planning data into planning software</li><li>Maintain accurate CRM documentation and ensure all client interactions are properly recorded</li><li>Execute ongoing account maintenance and operational requests</li><li>Ensure adherence to firm policies and regulatory standards (SEC/FINRA)</li><li>Monitor account activity and maintain compliance-ready documentation</li><li>Collaborate with advisors and the investment committee to implement portfolio adjustments</li><li>Support process improvements and firm-wide initiatives as needed</li></ul>
<p><strong>Bilingual Spanish Receptionist</strong></p><p><strong>Description:</strong></p><p>Serve as the welcoming face of the company, handling calls and directing visitors while assisting with general administrative support.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet guests and answer incoming calls</li><li>Manage scheduling and conference room bookings</li><li>Receive and distribute mail/packages</li><li>Maintain tidy reception and waiting areas</li><li>Provide general admin support to staff</li></ul><p><br></p>
<p>Robert Half is recruiting an experienced Corporate Associate for a highly regarded transactional boutique law firm in downtown San Francisco (flexible telecommute) that services emerging technology and start-up clientele. The Associate is responsible for actively managing their start-up clients’ corporate matters (significant direct client interface), assisting with corporate formation & maintenance, doing due diligence and closings for venture capital and private equity financings, and equity administration (including providing guidance in updating capitalization tables). </p><p><br></p><p>The firm is looking for a start-up lawyer with 4+ years of experience doing the aforementioned work on behalf of venture-backed private companies, preferably at a large- or mid-sized SF or Silicon Valley law firm. The Associate needs to be motivated by direct client service (this is a client-facing role), responsiveness, and relationship building. </p><p><br></p><p>The reason this opportunity stands out from the rest is that this very friendly, congenial law firm is all about WORK-LIFE BALANCE. There is very little evening and weekend work. The billable hour requirement is 1,250/yr and there are good bonuses for exceeding that low threshold. The career trajectory for these positions is either partnership-track or to become a General Counsel at a successful start-up. Many of their alumni are lead in-house counsel for top technology clients. The firm is casual, laid back, and they often do social get-togethers and teambuilding events. A wonderful place to work!</p><p><br></p><p>Our client is offering an annual base salary of $175,000 - 235,000+/yr, DOE and annual production bonuses (described above). The firm pays 100% of medical/dental/vision premiums for the employee and the dependents (!!), contributes 3% of total annual compensation to a 401k plan, has a good PTO policy, and pays generous monthly stipends for commuting, cell phone, etc. For confidential consideration, please email resume to Jon Lucchese, Vice President for Permanent Placement Services Practice, at jon.lucchese‹at›roberthalf‹dot›com . Thank you!</p>
<p>We are looking for a skilled Tax Manager to join our team in Santa Rosa, California. This position offers an excellent opportunity for career growth and leadership development within our tax department. The ideal candidate will possess a strong background in tax preparation, compliance, and consulting, coupled with exceptional communication and mentorship abilities.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review comprehensive tax returns for individuals, businesses, non-profits, trusts, and estates.</p><p>• Build and maintain strong client relationships while delivering outstanding tax-related services.</p><p>• Provide clients with strategic tax planning and consulting advice on estate matters, business strategies, and compliance issues.</p><p>• Analyze and resolve complex tax challenges, offering innovative solutions.</p><p>• Manage client expectations effectively to ensure satisfaction and trust.</p><p>• Utilize advanced computer skills and maintain proficiency in relevant tax software.</p><p>• Identify opportunities to expand service offerings and grow client portfolios.</p><p>• Develop new client relationships through effective networking and referrals.</p><p>• Stay informed on current tax regulations and industry standards through ongoing education and training.</p>
We are looking for a Housing Assistant Representative I to join our team in Oakland, California. In this role, you will support a department director by handling a variety of administrative and clerical tasks critical to daily operations. This is a long-term contract position that requires a proactive individual with excellent organizational skills and the ability to work independently.<br><br>Responsibilities:<br>• Provide administrative support to departmental leadership by managing schedules, coordinating meetings, and handling correspondence.<br>• Conduct research and prepare detailed reports to support decision-making processes.<br>• Communicate program details and procedural updates to stakeholders, including government officials and other external parties.<br>• Assist with analyzing data to evaluate and improve operational procedures.<br>• Collaborate on budget preparation and track expenses to ensure compliance with financial guidelines.<br>• Compose thorough and accurate correspondence and procedural documents, ensuring clarity.<br>• Monitor attendance records and process claims, including payroll-related documentation.<br>• Maintain confidential files and records with a high level of discretion and organization.<br>• Utilize Yardi software to manage housing-related data and reports effectively.<br>• Coordinate schedules and appointments for department staff and external partners.
<p>We are in search of a skilled Patent Agent to become a part of our team. The role will be based in our San Francisco office, and will involve working with a range of patent prosecution activities within the biotech and pharmaceutical industries. </p><p><br></p><p>Responsibilities</p><p><br></p><p>• Handle patent prosecution tasks with a focus on maintaining accurate records and processing applications</p><p>• Utilize technical knowledge in cellular biology, molecular biology, biochemistry, genetics, immunology, virology, chemistry, organic chemistry, and pharmacy to enhance job functions</p><p>• Conduct detailed prior art searches for patentability and freedom to operate analyses</p><p>• Analyze patents and scientific papers to support patent preparation, prosecution, and counseling </p><p>• Ensure excellent written and verbal communication in English during all interactions</p><p>• Monitor customer accounts and take appropriate action when necessary</p><p>• Maintain a broad technical knowledge to aid in job functions</p><p>• Maintain a focus on customer inquiries, resolving them efficiently and effectively</p><p>• Ensure all customer credit applications are processed accurately and efficiently</p><p>• Uphold a high standard of service, maintaining accurate customer credit records.</p>
We are looking for a motivated Housing Assistant Rep I to join our team in Oakland, California. In this role, you will provide essential administrative and clerical support under the guidance of a department director or senior executive. This is a long-term contract position that offers an excellent opportunity to contribute to the efficiency and success of housing-related operations.<br><br>Responsibilities:<br>• Manage scheduling and coordinate appointments to ensure smooth daily operations.<br>• Assist in preparing audit reports and other comprehensive documentation.<br>• Create detailed reports and summaries based on data analysis.<br>• Collaborate with various stakeholders, including government officials and police officers, to address administrative needs.<br>• Utilize Yardi software to support housing-related tasks and maintain accurate records.<br>• Conduct evaluations of existing procedures and recommend improvements for operational efficiency.<br>• Support budget preparation and monitor expenditures as needed.<br>• Handle correspondence and draft procedural memoranda to ensure clear communication.<br>• Maintain confidential files and administrative records with precision.<br>• Address payroll-related processes and monitor attendance records effectively.
<p>A San Francisco–based boutique law firm is seeking an experienced California employment litigation attorney to provide contract support on active matters. This role will support the firm’s employment practice while it continues its search for a permanent associate. This is an excellent opportunity for a litigation-focused employment attorney seeking substantive California employment work on a fully remote basis. The firm is open to attorneys who can commit to either part-time or full-time hours on a consistent weekly schedule.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Support California employment litigation matters, including wage and hour class actions and PAGA representative actions</li><li>Handle harassment, discrimination, retaliation, and related employment claims</li><li>Draft pleadings, motions, and discovery requests and responses in California state and federal courts</li><li>Manage discovery, meet and confer efforts, and overall case progression</li><li>Independently manage assigned workstreams and maintain litigation deadlines</li></ul>
<p>Our client in Emeryville is seeking an interim Controller for a 3-6 month engagement. This interim role requires a strategic leader to oversee accounting operations, financial reporting, internal controls, and treasury functions. Reporting directly to the Chief Financial Officer, you will play a pivotal role in shaping financial policies, ensuring compliance, and supporting the organization’s growth in the manufacturing sector. This role is hybrid, requiring 3 days/week onsite in Emeryville. Pay is expected to be between $70-$75/hr.</p><p><br></p><p>Responsibilities:</p><p>• Oversee all accounting operations, including financial reporting, period close activities, and the development of accounting policies and procedures</p><p>• Ensure compliance with federal regulations, including Uniform Guidance for grants, Cost Accounting Standards, and Generally Accepted Accounting Principles</p><p>• Collaborate across departments to ensure accurate and timely financial data for internal and external reporting purposes, including government fund accounting</p><p>• Lead system implementations and improvements for financial processes, such as Order-to-Cash and Procure-to-Pay cycles</p><p>• Mentor and develop the accounting and general ledger teams to enhance their attention to detail and support organizational goals</p><p>• Establish clear communication channels and build strong relationships with internal stakeholders across various departments</p><p>• Coordinate with external service providers for audits, tax filings, and staff augmentation as needed</p><p>• Drive strategic initiatives and operational improvements to support the organization’s financial objectives</p><p>• Manage relationships with banking partners and oversee treasury functions</p><p>• Perform other duties as required to support the financial health and growth of the organization</p>
<p>We are looking for a skilled Revenue Cycle Specialist to join our team in Emeryville, California. In this role, you will handle medical coding and contribute to the efficient management of claims and denials. This is a long-term contract position offering an opportunity to make a significant impact in the healthcare sector.</p><p><br></p><p>Responsibilities:</p><p>• Accurately apply ICD-10 and CPT codes to medical records and claims.</p><p>• Review and analyze outpatient coding to ensure compliance with regulatory standards.</p><p>• Manage and resolve insurance denials and claim discrepancies effectively.</p><p>• Collaborate with healthcare providers to validate coding accuracy and address coding-related inquiries.</p><p>• Monitor claims for commercial insurance to ensure timely processing and reimbursement.</p><p>• Identify trends in claim denials and implement corrective actions to minimize future issues.</p><p>• Assist in maintaining updated coding certifications and staying informed about changes in coding practices.</p><p>• Communicate with insurance companies to negotiate resolutions for denied claims.</p><p>• Support the revenue cycle team in optimizing workflows and achieving financial goals.</p><p><br></p><p>If you are interested in this role please apply today and call us at (510) 470-7450. This role will require your in-person presence in Emeryville, CA, a couple times per week, please do not apply if you are only looking for remote. </p>
<p>We are looking for a skilled Revenue Cycle Specialist to join our team in Emeryville, California. In this role, you will handle medical coding and contribute to the efficient management of claims and denials. This is a long-term contract position offering an opportunity to make a significant impact in the healthcare sector.</p><p><br></p><p>Responsibilities:</p><p>• Accurately apply ICD-10 and CPT codes to medical records and claims.</p><p>• Review and analyze outpatient coding to ensure compliance with regulatory standards.</p><p>• Manage and resolve insurance denials and claim discrepancies effectively.</p><p>• Collaborate with healthcare providers to validate coding accuracy and address coding-related inquiries.</p><p>• Monitor claims for commercial insurance to ensure timely processing and reimbursement.</p><p>• Identify trends in claim denials and implement corrective actions to minimize future issues.</p><p>• Assist in maintaining updated coding certifications and staying informed about changes in coding practices.</p><p>• Communicate with insurance companies to negotiate resolutions for denied claims.</p><p>• Support the revenue cycle team in optimizing workflows and achieving financial goals.</p><p><br></p><p>If you are interested in this role please apply today and call us at (510) 470-7450. This role will require your in-person presence in Emeryville, CA, a couple times per week, please do not apply if you are only looking for remote.</p>
<p><strong>Front Desk Coordinator</strong></p><p><strong>Description:</strong></p><p>Be the first point of contact for visitors, providing a welcoming environment and supporting administrative functions at the front office.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist visitors and clients</li><li>Answer and direct incoming calls</li><li>Maintain an organized front office and reception area</li><li>Schedule appointments and update calendars</li><li>Handle mail and deliveries</li></ul>
We are looking for a dedicated Receptionist to join our team on a contract basis in San Francisco, California. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and exceptional service. The ideal candidate will thrive in a collaborative environment and possess strong organizational and communication skills.<br><br>Responsibilities:<br>• Greet and assist visitors with attention to detail and courtesy.<br>• Manage multi-line phone systems, including answering and transferring calls promptly.<br>• Maintain accurate records and handle sensitive or confidential documents securely.<br>• Collaborate with team members to complete assigned projects efficiently.<br>• Communicate effectively with managers and clients, addressing any job-related concerns or deadlines.<br>• Provide concierge-style services to ensure a seamless experience for guests.<br>• Organize and maintain the reception area to uphold a meticulous image.<br>• Operate switchboard systems efficiently to support office communications.<br>• Support additional administrative tasks as needed to meet organizational goals.
We are looking for an organized and detail-oriented Inventory Clerk to join our team on a contract basis in San Francisco, California. In this role, you will play a key part in managing and maintaining inventory records, ensuring accurate tracking of samples, and supporting the distribution process. This position requires someone who is proactive and capable of working independently in a fast-paced manufacturing environment.<br><br>Responsibilities:<br>• Label carpet swatches and sample books for clients and sales representatives.<br>• Track incoming and outgoing carpet and tile samples to maintain accurate inventory records.<br>• Organize and manage the distribution of inventory to other stores and clients.<br>• Maintain detailed records of samples sent to other locations, ensuring inventory accountability.<br>• Monitor inventory levels and proactively order additional stock as needed.<br>• Coordinate with sales teams and clients to ensure timely delivery of requested samples.<br>• Work autonomously in a designated workspace to complete inventory-related tasks efficiently.<br>• Support the overall inventory management process by keeping data up-to-date and reliable.
<p>We are looking for a skilled Revenue Cycle Specialist to join our team in Emeryville, California. In this role, you will handle medical coding and contribute to the efficient management of claims and denials. This is a long-term contract position offering an opportunity to make a significant impact in the healthcare sector.</p><p><br></p><p>Responsibilities:</p><p>• Accurately apply ICD-10 and CPT codes to medical records and claims.</p><p>• Review and analyze outpatient coding to ensure compliance with regulatory standards.</p><p>• Manage and resolve insurance denials and claim discrepancies effectively.</p><p>• Collaborate with healthcare providers to validate coding accuracy and address coding-related inquiries.</p><p>• Monitor claims for commercial insurance to ensure timely processing and reimbursement.</p><p>• Identify trends in claim denials and implement corrective actions to minimize future issues.</p><p>• Assist in maintaining updated coding certifications and staying informed about changes in coding practices.</p><p>• Communicate with insurance companies to negotiate resolutions for denied claims.</p><p>• Support the revenue cycle team in optimizing workflows and achieving financial goals.</p><p><br></p><p>If you are interested in this role please apply today and call us at (510) 470-7450. This role will require your in-person presence in Emeryville, CA, a couple times per week, please do not apply if you are only looking for remote. </p>
<p>We are looking for a motivated and detail-oriented Collections Specialist to join our team in Concord, California. In this Contract to permanent position, you will be responsible for managing consumer collections accounts, ensuring timely payments, and delivering excellent communication with clients. This role requires strong attention to detail, organizational skills, and the ability to work effectively in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Handle assigned consumer collections accounts, ensuring timely follow-up and resolution.</p><p>• Communicate effectively with clients to address payment issues and negotiate solutions.</p><p>• Utilize computer systems to track account activity and manage collections processes.</p><p>• Maintain a positive and detail-focused attitude while interacting with clients and team members.</p><p>• Adhere to established company procedures and guidelines for collections.</p><p>• Monitor accounts for discrepancies and escalate issues as necessary.</p><p>• Generate reports and updates on account statuses using basic Excel functions.</p><p>• Ensure consistent attendance and punctuality, adhering to the agreed-upon work schedule.</p><p>• Collaborate with team members to achieve departmental goals and objectives.</p><p>• Participate in training sessions to enhance collections and communication skills.</p>
