4 results for Tier 2 It Technician in San Antonio, TX

SAP Support Specialist

Austin, TX
remote
Temporary
67.00 - 80.00 USD / Hourly
SAP Support SpecialistRemote | Austin, TX | Contract Robert Half is hiring a skilled SAP Public Cloud Support Specialist to assist our client with an ongoing project. In this long-term contract role, you will leverage your expertise to address finance-related support tickets and collaborate with business teams to ensure efficient resolution. This position requires strong communication skills, technical proficiency, and the ability to travel for occasional on-site meetings as needed. Responsibilities:• Address finance-related IT support tickets promptly and efficiently.• Implement and maintain client-side scripting to enhance system functionality.• Develop and manage Business Requirement Documents to align technical solutions with business needs.• Oversee configuration management processes to ensure system stability and accuracy.• Create and integrate APIs to streamline data exchange and communication.• Support Salesforce development initiatives as needed to enhance operational workflows.• Provide expertise in public cloud environments to optimize system performance and scalability.
2026-03-19T23:54:08Z

Desktop Support Analyst

San Antonio, TX
onsite
Temporary
21.00 - 25.00 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in San Antonio, Texas. This long-term contract position is ideal for candidates with a passion for IT and a desire to provide high-quality technical support to end users. The role requires a proactive approach to troubleshooting, maintaining systems, and delivering effective solutions in a dynamic work environment. Responsibilities: • Record and document details of service requests and issues with accuracy, including categorization and prioritization, using the IT service desk tool. • Provide remote support to users through IT service desk tools or Skype for Business. • Manage and maintain Active Directory and Office 365 accounts effectively. • Deliver hands-on technical support to internal staff, including hardware and software troubleshooting. • Utilize internal and external resources, such as knowledge bases, manuals, and vendor support platforms, to resolve technical issues. • Ensure timely updates and resolutions for service desk tickets to meet user needs. • Collaborate with team members to address complex technical challenges. • Perform routine maintenance and updates for IT equipment and systems. • Offer on-site assistance at users’ desks when required to resolve issues.
2026-03-03T18:53:41Z

IT Manager/Director

Seguin, TX
onsite
Permanent
150000.00 - 220000.00 USD / Yearly
IT Manager in the Industrial Power Systems Division (IPSD) segment of the Power & Energy GCIO organization. We are seeking an experienced IT Manager for our IPSD Large Engine facilities in South Texas. In this role, you will lead a team of 7-10 IT professionals who are responsible for providing application and site support for Seguin, Schertz and San Antonio. The role is responsible for supporting operations, technical infrastructure, project/portfolio execution, supporting strategic enterprise programs and leading modernization of systems aligned to strategic roadmaps. The selected candidate must establish and maintain strong relationships with business partners, a global team of IT professionals and software vendors. Additionally, the incumbent will serve as a strategic IT business partner ensuring the delivery of high-quality, innovative solutions that align with business objectives. The scope manages 7-8 Caterpillar staff & 2-3 agency staff across 3 sites, and $6M in technology spend. What You Will Do: Lead and motivate a team overseeing the performance of individual team members and the team, fostering a culture of Lean, innovation and modeling Our Behaviors and Our Values In Action. Drive innovation and solve complex business challenges by deploying new technologies that enable modernization, strengthen digital and AI capabilities, while leading process improvements and automation to improve operational excellence. Manage the development, deployment, maintenance, and integration of IT applications aligned to business-relevant IT strategies, priorities and strategic roadmap. Build and maintain relationships with business partners, vendors, and Caterpillar IT driving alignment in goals, strategy, priorities, and outcomes. Remove roadblocks and prioritize resources to achieve strategic business objectives. What You Will Have: Leadership: Proven experience in leading and managing application or site support teams. Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations. Information Technology Trends: Knowledge of marketplace experience, developments and trends related to the organization's use of Information Technology (IT); ability to apply knowledge of IT appropriately to benefit the organization. Talent Management: Knowledge of the critical competencies required to achieve intended results; ability to generate consistent approaches for hiring, selection, retaining and leveraging talent across the organization. Vendor/Supplier Management: Knowledge of external provider management processes and ability to effectively manage the business relationship with external providers (e.g. vendors, service providers, contractors, consultants and suppliers). Top Candidates Will Also Have: Bachelor’s Degree in Computer Science, Information Technology, or related field Strong skills in planning, initiating actions, delegation, consensus building, decision-making, and leadership. Experience in industrial manufacturing and digital transformation. Familiarity with multiple technologies (Distributed, Mainframe, Integration, MES, ERP). Strong communication and conflict management skills, accountability, relationship building Project management expertise (scope, cost, time estimation, resource planning). Additional Information: Travel is less than 10%
2026-03-19T15:38:43Z

IT Manager

San Antonio, TX
onsite
Permanent
125000.00 - 140000.00 USD / Yearly
Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. • Take responsibility for projects and solutions within the larger business initiative. • Handle business-critical IT tasks and systems administration. • Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions. • Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions. • Analyze processes, technologies, and vendors continually to find areas for improvement. • Prepare cost–benefit analyses when upgrades are necessary, and monitor vendors to ensure that they are offering the best possible service and value for business needs. • Train employees to use software and hardware; troubleshoot issues and provide technical support when needed. • Mentors, interviews, hires, trains, reviews, supervises, and discipline employees. • Develop and execute disaster planning and maintain data backups. • Developing and implementing IT policy and best practice guides for the organization • Managing and reporting on allocation of IT budget • Identifying opportunities for team training and skills advancement • Develop and implement policies related to network security, disaster recovery, and IT infrastructure. • Analyze resource utilization and develop strategies to optimize performance. • Establish, measure, and define IT goals and maintain an IT roadmap. • Monitor and analyze the success of IT initiatives and projects and continually develop and evaluate new technologies and tools for the company. • Establish a security policy to protect company information and resources. Required Education and Experience: Bachelor’s degree in IT, computer science, or a related field. A minimum of 5-7 years of experience in IT management Preferred Education and Experience: MST-HR-JD031 Revise Date:2024/03/05 Supervisory Responsibilities: Directly supervises all employees involved in the IT department. activities. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; assisting management with appraising performance; rewarding employees; addressing complaints and resolving problems. Travel Required: Up to 25%
2026-03-12T21:53:45Z