We are looking for a skilled Desktop Support Analyst to join our team in San Antonio, Texas. This long-term contract position is ideal for candidates with a passion for IT and a desire to provide high-quality technical support to end users. The role requires a proactive approach to troubleshooting, maintaining systems, and delivering effective solutions in a dynamic work environment.<br><br>Responsibilities:<br>• Record and document details of service requests and issues with accuracy, including categorization and prioritization, using the IT service desk tool.<br>• Provide remote support to users through IT service desk tools or Skype for Business.<br>• Manage and maintain Active Directory and Office 365 accounts effectively.<br>• Deliver hands-on technical support to internal staff, including hardware and software troubleshooting.<br>• Utilize internal and external resources, such as knowledge bases, manuals, and vendor support platforms, to resolve technical issues.<br>• Ensure timely updates and resolutions for service desk tickets to meet user needs.<br>• Collaborate with team members to address complex technical challenges.<br>• Perform routine maintenance and updates for IT equipment and systems.<br>• Offer on-site assistance at users’ desks when required to resolve issues.
We are looking for a skilled Network/Systems Engineer to join our team in San Antonio, Texas. In this role, you will provide advanced technical support, troubleshoot complex software issues, and ensure efficient computer and network management for clients. Your expertise in Windows Server, Microsoft Intune, and computer networking will be vital in maintaining a robust IT infrastructure and delivering exceptional service.<br><br>Responsibilities:<br>• Act as the primary escalation point for resolving advanced technical issues and support tickets.<br>• Manage and update support tickets daily while maintaining clear communication with clients regarding resolutions.<br>• Provide guidance and assistance to Level 1 support associates to enhance their troubleshooting skills.<br>• Collaborate with IT Help Desk teams and audit IT software to ensure compliance and efficiency.<br>• Configure and maintain network systems, including routing, switching, and firewall technologies.<br>• Deploy and manage server environments to ensure optimal performance and reliability.<br>• Utilize tools such as Microsoft Intune, Azure Active Directory, and VMware to streamline system operations.<br>• Implement and manage backup solutions, security protocols, and disaster recovery systems.<br>• Optimize network performance by configuring VLANs, IP addressing, and DNS systems.<br>• Maintain documentation for IT systems using platforms like IT Glue and other administrative tools.
Support enterprise electronic security platforms including Access Control, Video Surveillance (CCTV), Emergency Communications, Infant/Pediatric Protection (RFID), Intrusion Alarm, and Visitor Management systems<br><br>Configure and maintain application-level system settings, user permissions, and device integrations<br><br>Perform system testing, validation, and deployment of vendor-supported upgrades and patches<br><br>Monitor scheduled data exchanges between electronic security systems and enterprise applications<br><br>Generate operational reports, audits, and system performance metrics<br><br>Coordinate service restoration and troubleshooting with the Help Desk, Network Services, and vendors<br><br>Support vendors and contractors during physical system installations, expansions, and upgrades<br><br>Participate in IT service management processes related to incident response, problem resolution, and system changes<br><br>Provide after-hours and on-call support for electronic security systems operations as required<br><br>Required IT & Technical Skills<br>Electronic Security Systems (ESS) / Physical Security Technology<br><br>Access Control – Software House CCure 9000<br><br>Video Management Systems – Milestone<br><br>Emergency Communications – Zenitel Stentofon<br><br>RTLS / RFID Infant & Pediatric Protection, Staff Duress – CenTrak<br><br>Intrusion Alarm Systems – DSC<br><br>Visitor Management Systems – HID SAFE<br><br>Windows Server (system hosting and application support)<br><br>Virtualized server environments (VMware vSphere)<br><br>Enterprise server hardware support (Cisco UCS, Dell)<br><br>Network fundamentals related to system connectivity (IP addressing, VLAN awareness)<br><br>Microsoft endpoint and systems management tools for application support purposes
<p>Our client is in need of a detail-oriented Administrative Assistant in San Antonio, Texas. The right candidate will play a vital part in supporting daily operations and ensuring smooth administrative processes. This position requires strong organizational skills and the ability to handle multiple tasks efficiently and comfortable with repetitive work.</p><p><br></p><p>Responsibilities:</p><p>• Scan and accurately log enrollment forms into the system, maintaining proper documentation.</p><p>• Prepare and manage mail merges using Microsoft tools for efficient communication.</p><p>• Send personalized profile cards to new sponsors promptly via mail.</p><p>• Assemble and distribute welcome packet envelopes for new sponsors with attention to detail.</p><p>• Respond to incoming calls and provide excellent customer service to inquiries.</p><p>• Perform data entry tasks with a high level of accuracy and efficiency.</p><p>• Operate scanning equipment to digitize records and ensure proper file management.</p><p>• Support receptionist duties, including greeting visitors and managing front desk activities.</p><p>• Complete additional administrative tasks as assigned to support office operations.</p><p>Digitize files</p><p>Other administrative duties as assigned</p>
We are looking for an experienced IT Director to lead and oversee technology operations and strategy in San Marcos, Texas. This role emphasizes leadership in IT and OT systems, with a focus on manufacturing environments and industrial cybersecurity. The ideal candidate will combine technical expertise with strategic vision to drive innovation and operational excellence.<br><br>Responsibilities:<br>• Develop and implement IT strategies that align with organizational goals and manufacturing operations.<br>• Oversee the integration and management of SAP S/4HANA systems and shop-floor technologies.<br>• Lead efforts in IT/OT cybersecurity, ensuring compliance with industry standards and frameworks.<br>• Design and scale IT and OT architecture to support operational efficiency and innovation.<br>• Manage IT infrastructure, helpdesk, cloud environments, and vendor relationships.<br>• Collaborate with cross-functional teams to support data analytics and informed decision-making.<br>• Build and lead a high-performing technical team, ensuring effective collaboration with external vendors.<br>• Drive project and change management initiatives to improve processes and systems.<br>• Ensure robust risk management and compliance practices across IT and OT systems.<br>• Engage frequently on-site with shop floor teams to address operational technology needs.
We are seeking an experienced Infrastructure Project Manager to lead and oversee multiple large-scale IT projects within our organization. Based in San Antonio, Texas, this position will focus on ensuring successful planning, execution, and delivery of enterprise-level projects while maintaining quality standards, budgets, and timelines. The ideal candidate will work closely with senior leaders, stakeholders, and technical teams to drive project success and implement best practices for project management across the organization.<br><br>Responsibilities:<br>• Lead the planning, execution, and delivery of complex IT infrastructure projects, ensuring alignment with organizational goals and timelines.<br>• Collaborate with senior leaders, stakeholders, and subject matter experts to validate project requirements and develop cost analyses.<br>• Establish and implement standardized project management policies and processes to promote consistency and efficiency.<br>• Provide guidance and training to project managers at the entry level to help them develop their skills and ensure adherence to organizational standards.<br>• Manage IT portfolios, programs, and projects, supporting strategic initiatives and enterprise-wide objectives.<br>• Develop and maintain detailed project documentation, including lifecycle policies, budgets, and compliance requirements.<br>• Coordinate project teams, including internal staff and external consultants, fostering collaboration and accountability.<br>• Oversee quality control processes to ensure projects meet specified standards and deliverables.<br>• Communicate project updates effectively to stakeholders and leadership, highlighting progress and addressing challenges.<br>• Drive continuous improvement in project management practices to optimize organizational performance.
We are looking for an experienced Product Line Manager to join our team in San Antonio, Texas. In this role, you will oversee the lifecycle of innovative product lines, focusing on beverage dispensing technologies within the machinery manufacturing industry. You will play a key role in identifying market opportunities, driving product development, and ensuring alignment with business objectives while maintaining high standards of quality and sustainability.<br><br>Responsibilities:<br>• Conduct in-depth market research to identify customer needs and industry trends.<br>• Develop and maintain a strategic product roadmap aligned with company goals.<br>• Lead the design and development of new products, ensuring usability, durability, and compliance with food safety standards.<br>• Collaborate with engineering teams to refine product designs and integrate innovative technologies.<br>• Prioritize product features based on market analysis and customer feedback.<br>• Manage cross-functional collaboration to ensure successful product development and timely launches.<br>• Oversee quality assurance processes, including product testing and continuous improvement initiatives.<br>• Implement competitive pricing strategies to balance profitability and market competitiveness.<br>• Support sales and marketing teams by providing product training and developing go-to-market strategies.<br>• Build and maintain strong relationships with customers and distributors to deliver tailored solutions.
<p>Our client is in need of a Renewals Specialist to join their team. In this role, you will play a critical part in managing customer relationships, ensuring seamless contract renewals, and fostering collaboration with internal teams to enhance client satisfaction. This position offers the opportunity to work in a dynamic environment where your skills in communication, organization, and problem-solving will be highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Manage the full renewal lifecycle for contracts, engaging proactively with customers 90-120 days before expiration.</p><p>• Prepare detailed and accurate renewal quotes and proposals that align with customer expectations and company guidelines.</p><p>• Partner with sales and customer success teams to develop and execute strategic approaches to contract renewals.</p><p>• Conduct proactive outreach to customers alongside account managers to discuss renewal plans and address potential risks.</p><p>• Handle administrative tasks throughout the renewal process, from quoting to deal closure, ensuring compliance with company policies.</p><p>• Identify opportunities for upselling and cross-selling, passing leads to the sales team for further development.</p><p>• Maintain high success rates in closing renewals on time and achieving targeted close-won ratios.</p><p>• Enhance forecasting accuracy for renewals and provide detailed reports to management.</p><p>• Analyze churn reasons effectively to improve reporting and share actionable customer insights with stakeholders.</p><p>• Keep CRM systems and tools updated with precise renewal data to support operational efficiency.</p>
We are looking for an experienced IT Manager to oversee and enhance our organization's technology operations in San Antonio, Texas. This role requires a strategic leader with a strong technical foundation and expertise in networking, virtualization, backup solutions, and enterprise platforms such as JD Edwards. The successful candidate will drive innovation, ensure system reliability, and provide leadership to the IT team.<br><br>Responsibilities:<br>• Manage and maintain the organization's IT systems to ensure optimal performance, security, and reliability.<br>• Oversee Cisco networking infrastructure, including configuration and maintenance of routers, switches, firewalls, and VPNs.<br>• Administer enterprise resource planning systems such as JD Edwards, collaborating with stakeholders to streamline processes.<br>• Implement and manage VMware virtualization environments to support scalability and operational efficiency.<br>• Develop and execute backup strategies using Veeam to safeguard organizational data and ensure disaster recovery readiness.<br>• Lead vendor selection and negotiation processes to obtain quality services while optimizing costs.<br>• Establish and enforce IT policies, procedures, and best practices that align with business objectives.<br>• Manage IT budgets, resources, and project timelines to ensure successful delivery of initiatives.<br>• Provide technical leadership and mentorship to the IT team, encouraging continuous growth and improvement.<br>• Ensure compliance with relevant regulatory standards and industry best practices.
We are looking for an experienced General Ledger Accountant III to join our team in San Antonio, Texas. As a key contributor, you will handle a variety of accounting functions, including balance sheet reconciliations, month-end close processes, and audit support. This is a contract position, offering an excellent opportunity for someone with strong analytical skills and a detail-oriented mindset to thrive in a dynamic environment.<br><br>Responsibilities:<br>• Perform balance sheet reconciliations, roll-forwards, and resolve discrepancies with accuracy.<br>• Manage general ledger and subledger reconciliations, ensuring proper explanations are documented.<br>• Prepare intercompany journal entries and reconcile accounts across multiple entities.<br>• Ensure timely completion of reconciliations in line with established reporting deadlines.<br>• Assist in month-end close processes and provide audit support for internal and external requests.<br>• Analyze discrepancies and implement effective resolutions to maintain financial accuracy.<br>• Collaborate with teams across operating entities and joint ventures to ensure seamless accounting functions.<br>• Prepare complex account reconciliations in accordance with company standards and policies.<br>• Support compliance with federal contracting regulations and industry standards.<br>• Contribute to continuous improvement initiatives within the accounting department.
We are looking for a highly skilled Systems Engineer to join our team in San Antonio, Texas. In this Contract to permanent position, you will play a critical role in maintaining and optimizing our core systems and data center infrastructure, ensuring reliability and high availability. This role requires expertise in server integration, disaster recovery planning, and automation processes to support efficient operations and business continuity.<br><br>Responsibilities:<br>• Manage and administer physical and virtual servers across Linux, Windows, and other platforms to ensure seamless integration and functionality.<br>• Oversee data center operations, focusing on high availability and optimizing system performance for critical transactions.<br>• Implement and test automation solutions to meet evolving business requirements using advanced tools and platforms.<br>• Coordinate disaster recovery efforts, including failover processes and root cause analysis to enhance infrastructure resilience.<br>• Collaborate with outsourced resources and internal teams to ensure smooth operations and adherence to best practices.<br>• Evaluate, document, and refine operational processes to improve efficiency and reliability.<br>• Support batch job scheduling and business process automation to streamline workflows.<br>• Act as a Tier-level resource for troubleshooting and resolving complex system issues.<br>• Drive continuous improvements by analyzing system performance and implementing necessary enhancements.<br>• Ensure compliance with security protocols and system standards across all environments.
We are looking for a dedicated Receptionist to join our team in New Braunfels, Texas. This position offers a long-term contract opportunity and requires a success-driven, detail-oriented individual who can provide excellent administrative and communication support in a fast-paced environment. If you thrive in a role that demands attention to detail and adaptability, this could be a great fit for you.<br><br>Responsibilities:<br>• Greet visitors and clients warmly while managing the reception area to ensure a detail-oriented atmosphere.<br>• Answer and direct calls efficiently using a multi-line phone system, ensuring prompt communication.<br>• Manage incoming inquiries and provide accurate information or route them to the appropriate team member.<br>• Assist with administrative tasks such as filing, organizing documents, and tracking deadlines.<br>• Draft and handle formal correspondence, ensuring accuracy and a high standard in all communications.<br>• Maintain confidentiality and safeguard sensitive information.<br>• Coordinate schedules and appointments, ensuring smooth day-to-day operations.<br>• Support the team by performing occasional errands and assisting with additional office needs.<br>• Serve as a backup for other staff members when required.<br>• Travel locally to courthouses, law offices, or other venues as needed.
We are looking for an experienced IT Director to lead and manage the information technology operations of our organization in Kerrville, Texas. This role is pivotal in shaping the organization's IT strategy, ensuring robust infrastructure, and maintaining compliance with industry regulations. The ideal candidate will have a strong leadership background, technical expertise, and the ability to align technology initiatives with business goals.<br><br>Responsibilities:<br>• Develop, implement, and maintain a comprehensive IT strategy that aligns with organizational objectives.<br>• Oversee the management of IT infrastructure, including networking, cloud solutions, and system administration.<br>• Lead cybersecurity initiatives to protect sensitive data and ensure regulatory compliance.<br>• Manage vendor relationships, negotiate contracts, and monitor third-party performance.<br>• Collaborate with executive leadership and internal teams to deliver technology solutions that enhance operational efficiency and customer experience.<br>• Ensure the reliability and security of networks and systems through proactive monitoring and maintenance.<br>• Manage budgets related to IT operations and prioritize technology investments.<br>• Supervise and mentor technical teams to drive successful project execution and operational excellence.<br>• Monitor compliance with banking regulations and information security standards.<br>• Develop and oversee long-term technology planning to support scalability and innovation.
