10 results for Customer Experience Specialist in Salt Lake City, UT

Customer Service Representative We have an opening for a highly skilled and dynamic Customer Service Representative. The right applicant for this Customer Service Representative role will be someone who is meticulous and proactive with their work. The Customer Service Representative will be over:<ul><li>Follows internal/external policies and procedures</li><li>Answer, screen and forward incoming phone calls</li><li>Greet and welcome guests: customers, vendors and visitors</li><li>Process orders received by phone/fax from customers and sales representatives</li><li>Handles customer requests and inquiries regarding availability, and delivery</li></ul>

Collections Specialist Job Overview: We are looking for a skilled and detail-oriented Collections Specialist to join our team. The ideal candidate will be responsible for managing and resolving outstanding customer accounts, ensuring timely payments, and maintaining a high level of customer satisfaction. You will interact with clients to negotiate payment terms, manage disputes, and work closely with the accounting department to update records. Key Responsibilities:<ul><li>Monitor and manage a portfolio of accounts, ensuring timely collection of outstanding balances.</li><li>Contact customers via phone, email, and mail to follow up on overdue accounts.</li><li>Negotiate payment arrangements with customers and resolve billing issues or disputes.</li><li>Document all communication with clients in the system for accurate record-keeping.</li><li>Work with the finance department to ensure payment posting and account reconciliation.</li><li>Conduct credit checks for new clients and review customer payment histories.</li><li>Prepare and send account statements and reminders to customers.</li><li>Generate aging reports and escalate delinquent accounts for further action if necessary.</li><li>Collaborate with the legal department, if needed, to initiate collections actions on severely overdue accounts.</li><li>Ensure compliance with relevant collections laws and company policies.</li><li>Provide excellent customer service while maintaining professionalism during sensitive discussions.</li></ul>

Customer Service Representative Are you a highly skilled Customer Service Representative looking to make an impact in your career path? The Customer Service Representative will be over but not limited to:<ul><li>Receiving and placing telephone calls</li><li>Performs full-service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li></ul>

Accounts Receivable Specialist Position Description:The Accounts Receivable Specialist is responsible for managing and overseeing the company’s accounts receivable function. This position involves ensuring timely and accurate processing of customer payments, reconciling outstanding invoices, and maintaining customer accounts to ensure compliance with company policies. The Accounts Receivable Specialist will work closely with the finance team to optimize cash flow and contribute to financial reporting. This position requires strong attention to detail, exceptional organizational skills, and the ability to interact effectively with clients and internal departments to resolve payment issues and discrepancies.Key Responsibilities:<ul><li>Manage and maintain accurate accounts receivable records.</li><li>Process and post payments to customer accounts in the accounting system.</li><li>Monitor overdue accounts and follow up with customers for payment collection.</li><li>Reconcile payment discrepancies, ensuring accurate documentation and resolution.</li><li>Prepare and send out customer statements, invoices, and other billing-related communications.</li><li>Assist in the preparation of aging reports and other financial reports related to accounts receivable.</li><li>Collaborate with the sales and customer service teams to address payment issues and ensure timely resolution.</li><li>Assist with month-end and year-end closing processes as needed.</li><li>Perform other administrative duties related to accounts receivable as required.</li></ul>

Accounts Receivable Specialist Job Description:We are seeking an experienced Accounts Receivable Specialist to join our growing finance team in Lehi. This is a hybrid position offering a combination of in-office and remote work flexibility. The ideal candidate will have strong attention to detail, excellent communication skills, and a proven track record in managing accounts receivable processes.As an Accounts Receivable Specialist, you will play a crucial role in ensuring that our company’s payments and invoices are accurately processed, tracked, and maintained. You will work closely with both internal teams and external clients to resolve billing discrepancies and improve the overall cash flow of the business.Responsibilities:<ul><li>Manage and maintain customer accounts, ensuring all invoices are generated accurately and processed in a timely manner.</li><li>Monitor and follow up on outstanding accounts to ensure payments are made within the agreed terms.</li><li>Work closely with customers to resolve any billing discrepancies or disputes.</li><li>Reconcile accounts and ensure accurate application of payments.</li><li>Process credit memos, adjustments, and refunds as needed.</li><li>Assist with month-end close activities and prepare reports related to accounts receivable.</li><li>Coordinate with the sales and customer service teams to resolve issues and improve customer satisfaction.</li><li>Maintain organized and up-to-date customer records.</li><li>Analyze aging reports and work to reduce outstanding balances.</li><li>Assist in the preparation of audit materials as requested.</li></ul>

Accounts Payable Specialist We are on the lookout for a dedicated Accounts Payable Specialist to join our team located in West Valley City, Utah. As an Accounts Payable Specialist, your main responsibilities will encompass various accounting functions, primarily focusing on accounts payable. This role offers a long term contract employment opportunity, where you will be instrumental in maintaining accurate financial records, processing expense reports, and managing the automated clearing house. Responsibilities: • Accurate processing of customer credit applications. • Maintain detailed and accurate customer credit records. • Efficiently resolve customer inquiries and issues. • Keep a close watch on customer accounts and initiate appropriate actions. • Execute account coding in a precise manner. • Regularly use Concur for various accounting functions. • Handle accrued expenses and expense accruals with attention to detail. • Ensure accurate and timely expense reconciliation. • Process expense reports in an efficient manner. • Utilize Oracle and Microsoft Excel for various accounting tasks.

Accounts Payable Specialist Amazing opportunity for an Accounts Payable Specialist. We are seeking an Accounts Payable Specialist who is accomplished, creative problem solver and proactive for this role. The Accounts Payable Specialist will be over:<ul><li>Primary responsibility is to handle the administrative and clerical needs of the A/P finance department</li><li>Execute daily processes and controls accurately and in a timely manner; provide compliance with Company policies</li><li>Providing customer service to internal business partners</li><li>Providing internal and external audit assistance as required</li><li>Open, sort and distribute daily department mail</li></ul>

Sr. Collections Specialist We are currently offering a long term contract employment opportunity for a Sr. Collections Specialist in Lehi, Utah. This position is in the accounting software systems industry where you will be using your skills to maintain customer accounts, resolve inquiries, and ensure effective credit and collection processes. Responsibilities:• Handle customer accounts, ensuring accurate and up-to-date records • Utilize Accounting Software Systems and CRM for managing customer data• Conduct detailed analysis and review of customer accounts• Oversee billing functions and claim administration within the system• Implement effective collection processes to ensure timely payments• Conduct computer research for account and credit management• Manage Accounts Receivable (AR) to ensure all payments are accounted for.

Sr. Cash Application Specialist We are seeking a Sr. Cash Application Specialist in Lehi, Utah. This role will be focused on managing various accounting functions and data processing tasks within the financial industry. This offers a short term contract employment opportunity. Responsibilities: • Manage and process customer credit applications using accounting software systems• Maintain and update customer credit records accurately on a regular basis• Resolve customer inquiries related to cash activity and accounts receivable• Monitor customer accounts and perform necessary actions in relation to billing functions• Handle tasks related to Automated Clearing House (ACH) operations• Ensure the efficient operation of accounting functions

Collections Specialist Are you an awesome Collections Specialist looking for a career change? Then we have the role for you, we are staffing for an expanding company that needs a reliable and proficient Collections Specialist. The Collections Specialist will handle:<ul><li>Manage inbound and outbound collections calls</li><li>Lead all billing and reporting activities according to deadlines </li><li>Manage all vendor inquiries </li><li>Maintain and update customer files to see that data integrity is maintained</li><li>Call on all past due amounts and record all results in the system</li></ul>