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    8 results for Customer Experience Specialist in Salt Lake City Ut

    Customer Service Representative <p>We have an opening for a highly skilled and dynamic Customer Service Representative. The right applicant for this Customer Service Representative role will be someone who loves helping others and has strong communication skills.</p><p><br></p><p>The Customer Service Representative will be over:</p><p><br></p><ul><li>Maintain detailed records of customer interactions in our CRM system</li><li>Communicating with customers via email, phone or chat</li><li>Resolve issues in a timely and professional manner</li><li>Answer questions about products</li></ul><p><br></p> Customer Service Representative <p>Are you friendly, flexible, and love taking initiative? Then we have a position for you, we have an opening for a Customer Service Representative for a company in Park City.</p><p><br></p><p>The Customer Service Representative will be over but not limited to:</p><ul><li>Resolve customer issues and complaints with a positive attitude</li><li>Stay up-to-date on product knowledge and company policies</li><li>Communicate via email, phone and chat with Customer</li><li>Update system regarding customers' information as needed</li></ul><p><br></p> Accounts Receivable Specialist <p>Seeking an exceptional Accounts Receivable Specialist. We are hiring for a growing company that needs an accurate and committed Accounts Receivable Specialist to join the team.</p><p><br></p><p>The Accounts Receivable Specialist role will handle:</p><ul><li>Perform a variety of basic accounting tasks in accordance with standard procedures, including general accounting tasks at field sites, accounts payable, accounts receivables, and payroll liaison activities</li><li>Prepare and post daily check deposits received in mail to the bank</li><li>Collections: contact existing clients to help resolve payment issues; assist in setting up payment plans</li><li>Send out monthly customer statements</li><li>Assist with other customer requests</li></ul><p><br></p> Collections Specialist <p>We are seeking a Collections Specialist who is thorough and skilled in their work.</p><p><br></p><p>The Collections Specialist will handle:</p><ul><li>Handle inbound and outbound collections calls</li><li>Lead all billing and reporting activities according to deadlines </li><li> Handle all vendor inquiries </li><li> Maintain and update customer files to ensure data integrity</li><li>Call on all past due amounts and record all results in the system</li><li>Record all customer payments to the correct reports</li></ul><p><br></p> Workstream Specialist <p>Robert Half Management Resources is seeking a proactive and detail-oriented Oracle ERP Process Implementation Consultant to support our client's global ERP digital transformation team. This specialist will focus on the Invoice to Cash, Acquire to Retire, Source to Pay, Project to Close, and Invoice to Pay processes. The candidate will be responsible for reviewing and designing future state business processes, ensuring alignment with project goals and requirements.</p><p><br></p><p><u>Responsibilities</u></p><p>• Support in reviewing future state business processes, designing new business process workflows, creating functional designs, and performing module configuration as required. </p><p>• Identify, solution, and prioritize problems to be addressed through customizations or process workarounds.</p><p>• Assist in defining, reviewing, prioritizing, and maintaining business requirements. </p><p>• Translate these requirements into test conditions and expected results for testing purposes. </p><p>• Conduct testing and resolve variations between expected and actual results.</p><p>• Maintain robust documentation of business processes, requirements, functional designs, and testing results. </p><p>• Ensure adherence to quality standards and best practices in all testing activities.</p><p>• Engage actively with team members involved in defining business processes to assure comprehensive and correct documentation. </p><p>• Identify opportunities for process improvement and contribute to the implementation of best practices.</p><p>• Maintain open communication with stakeholders to provide updates and receive feedback. </p><p>• Offer inputs to change management deliverables to ensure smooth transitions and user adoption.</p><p>• Reviewing and designing future-state business processes to align with project goals and requirements.</p><p>• Navigating complex system configurations in alignment with business requirements.</p><p>• Ensuring proper validation of all functional designs and configurations through system testing.</p><p>• Managing the RAID (Risks, Actions, Issues, and Decisions) log, process risks, and controls, resolving issues, and managing workload within a dynamic project timeline.</p><p>• Coordinating with multiple teams to ensure seamless communication and timely information exchange.</p> Accounts Payable Specialist <p>Are you friendly, flexible, and love taking initiative? Then we have a position for you, we have an opening for an Accounts Payable Specialist for an expanding company.</p><p><br></p><p>The Accounts Payable Specialist will handle the following:</p><p>·      Maintain vendor files and set up new vendor accounts</p><p>·      Process invoices daily, code invoices, and ensure accuracy of AP</p><p>·      Perform a 3-way match and investigate any differences</p><p>·      Respond to vendors inquires, reconcile discrepancies, and resolve disputes</p><p>·      Review and reconcile vendor statements</p><p>·      Process employee travel and business expenses</p><p>·      Apply customer payments to invoices and remotely deposit checks</p><p>·      Review and input invoices and check requests timely and accurately</p> Receptionist We are on the lookout for a meticulous and customer-oriented Receptionist for our team in Provo, Utah. As a Receptionist, your main duty will be to manage a multi-line phone system, provide exceptional customer service, and perform precise data entry tasks. This role offers a long-term contract employment opportunity.<br><br>Responsibilities: <br><br>• Managing and answering a multi-line phone system effectively<br>• Providing superior customer service to all stakeholders<br>• Accurate data entry and management of customer information<br>• Handling email correspondence professionally and promptly<br>• Utilizing Microsoft Excel, Outlook, and Word for various administrative tasks<br>• Organizing files and maintaining a systematic record system<br>• Scheduling and managing appointments in a timely manner<br>• Enhancing interpersonal communication within the team through effective coordination. Interim HR Manager <p>Robert Half Management Resources is currently in search of an experienced HR Manager who is a strong Change Management Leader to support our client in Salt Lake City. This isn't your typical HR role; we need a change agent who can lead and guide our company and people through a pivotal time of transition. This is a 6+ month contract role.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Understand the organization's corporate goals and formulate change strategies.</p><p>• Develop, administer, and monitor HR plans and procedures for all company personnel.</p><p>• State, organize, and control all activities of the HR department, contributing to the development of department goals, objectives, and systems.</p><p>• Collaborate with key stakeholders to create and implement change management strategies, action plans, and communications.</p><p>• Lead and coordinate change initiatives, ensuring alignment with company goals and objectives.</p><p>• Work directly with management and employees to address queries, interpret and administer contracts, and help resolve work-related issues.</p><p>• Provide current and prospective employees with information about policies, job duties, working conditions, wages, promotional opportunities, and employment benefits.</p><p>• Use communication strategies to ensure the team understands the vision, goals, and expectations related to the culture change related to the company merger.</p><p>• Handle difficult staffing decisions, which may include undertaking disputes, terminating employees, and executing disciplinary procedures.</p><p>• Ensure compliance with legal requirements and regulations.</p><p>• Develop metrics and KPIs to track the progress of change and make necessary adjustments to achieve desired outcomes.</p>