<p>Job Summary</p><p>Permanent Hire Opportunity</p><p>This position supports customer service, dispatch, and inside sales departments. It manages personnel and serves as the main contact for high-volume retail partners, specialized distributors, and contractors regarding inquiries, issues, order processing, and delivery scheduling. The ideal candidate ensures high-volume retail inventory remains in-stock, handles complex logistics, and resolves order discrepancies efficiently. This role is responsible for supporting and demonstrating core values such as integrity, safety, respect, customer focus, quality, innovation, and financial success.</p><ul><li><strong>Sales Partner Management</strong>: Manage the end-to-end order process for large, high-volume customers, utilizing electronic data interchange systems, vendor portals, and direct communication to ensure seamless order processing and compliance with customer requirements.</li><li>Oversee the entry, tracking, and fulfillment of high-volume orders. Coordinate with production and logistics teams to prioritize production and manage shipping schedules to meet scheduled delivery dates.</li><li>Proactively monitor inventory levels and work with sales/production teams to avoid stockouts at customer locations and job sites. Communicate potential delays or shortages immediately to customers, peers, and senior management.</li><li>Review and manage delivery notes to reflect loading changes and inventory shortages.</li><li>Manage, research, and resolve inquiries or complaints on products, orders, invoicing, and pricing.</li><li>Work with sales teams to coordinate customer requests and provide superior customer service.</li><li>Maintain customer complaints and regularly log information into customer relationship management systems.</li><li>Responsible for accurate setup and processing of customer rebates and royalties on a monthly, quarterly, and annual basis.</li><li>Assist with preparing pricing materials and managing location pricing structure with sales teams.</li><li>Prepare and enter yearly and off-cycle pricing increases into enterprise systems.</li><li>Maintain positive, long-term relationships with buyers and branch managers.</li><li>Assist in managing all processes including sales orders and change-orders received from customers, inside sales coordinators, and sales representatives.</li><li>Assist in setting up sales orders, terms, payers, and preliminary lien data in enterprise systems for initial orders.</li><li>Hire, train, and mentor a team of customer service representatives to handle high-volume inquiries, order entry, and customer complaints.</li><li>Set expectations, coach, train, instruct, discipline, hold accountable, and offer guidance to all direct reports.</li><li>Manage customer service, dispatch, and inside sales personnel across multiple locations.</li><li>Analyze, record, and assess customer service metrics (e.g., on-time in-full rates, order accuracy). Prepare weekly and monthly reports on performance to identify areas for improvement.</li><li>Conduct performance reviews for direct reports and advise on year-end performance reviews for all personnel via human resources information systems.</li><li>Monitor and approve employee actions in human resources systems in a timely manner.</li><li>Responsible for running time data audit reports of recorded time and errors, and track attendance via payroll systems.</li><li>Complete monthly audit packages for customer service.</li></ul>
<p><strong>Job Summary</strong></p><p>We are seeking a detail-oriented and proactive Administrative Assistant with hands-on experience in the manufacturing industry to support our operations team. In this role, you'll play a key part in streamlining administrative processes while leveraging your manufacturing background to assist with production-related tasks, vendor coordination, and inventory management. If you thrive in a fast-paced environment and have a passion for efficiency in manufacturing settings, we want to hear from you!</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide administrative support to the operations and manufacturing teams, including scheduling meetings, managing calendars, and preparing reports.</li><li>Assist with manufacturing-specific tasks such as tracking production schedules, coordinating with suppliers, and maintaining inventory records.</li><li>Handle correspondence, including emails, phone calls, and document preparation related to manufacturing orders and compliance.</li><li>Organize and maintain filing systems for manufacturing documentation, blueprints, and quality control records.</li><li>Support data entry and analysis for production metrics using tools like Microsoft Excel or ERP systems.</li><li>Coordinate travel arrangements, event planning, and office supply procurement with a focus on cost-efficiency in a manufacturing context.</li><li>Collaborate with cross-functional teams to ensure smooth workflow between administrative and production functions.</li><li>Perform other duties as assigned to support overall business operations.</li></ul><p><br></p>
We are looking for a Cost Accounting Manager to oversee and refine the costing processes for our co-manufactured products. In this role, you will play a key part in ensuring accurate cost analysis, driving operational efficiency, and supporting strategic decision-making. This position offers an exciting opportunity to contribute to the financial success of a dynamic, fast-paced organization.<br><br>Responsibilities:<br>• Develop and manage standard costing methodologies for all co-manufactured products.<br>• Conduct detailed variance analysis and provide insights into product-level margins.<br>• Review and audit co-manufacturer invoices to ensure compliance with contractual agreements and cost accuracy.<br>• Provide costing inputs for budgeting, forecasting, and financial scenario modeling.<br>• Collaborate with Procurement, Operations, FP& A, and Sales Operations teams to optimize cost strategies.<br>• Lead the month-end costing close process, including inventory reconciliations and reporting.<br>• Ensure the integrity of costing data and identify opportunities for process improvements.<br>• Analyze cost structures and provide recommendations to enhance operational and financial outcomes.<br>• Support strategic pricing and margin optimization efforts through detailed cost analysis.<br>• Partner with external co-manufacturers to streamline costing processes and maintain accuracy.
<p>Our Client is looking for a Senior Cost Accountant to take charge of essential financial processes and contribute significantly to a dynamic and expanding organization. This position is ideal for someone with strong attention to detail, cost accounting expertise, and a proactive approach to problem-solving. If you thrive in fast-paced environments and enjoy working collaboratively across teams, this role is an excellent opportunity to make a meaningful impact.</p><p><br></p><p>Responsibilities:</p><p>• Establish and manage standard costs for co-manufactured products.</p><p>• Conduct detailed analyses of product-level variances to identify cost drivers.</p><p>• Contribute to inventory valuation, audit readiness, and month-end closing activities.</p><p>• Validate and reconcile invoices and charges from co-manufacturers.</p><p>• Collaborate with teams across Finance, Procurement, and Operations, as well as external partners.</p><p>• Assist in budgeting, forecasting, and conducting cost sensitivity analyses.</p><p>• Ensure accuracy in cost data and enhance data integrity within organizational systems.</p><p>• Develop scalable processes to improve efficiency and streamline costing operations.</p>
