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5 results for Product Support Specialist in Sacramento, CA

Help Desk Analyst II
  • Sacramento, CA
  • onsite
  • Temporary
  • 28.00 - 30.00 USD / Hourly
  • We are looking for a dedicated Help Desk Analyst II to join our team in Sacramento, California. This is a long-term contract opportunity where you will provide technical support and troubleshooting assistance for a variety of IT systems and tools. In this role, you will work in a secure environment, ensuring the seamless operation of virtual desktops and other essential technologies.<br><br>Responsibilities:<br>• Provide technical support for virtual desktop environments, including Citrix-based systems and related applications.<br>• Troubleshoot and resolve issues with Wyse thin clients, HP printers, and Fujitsu 7160 scanners.<br>• Manage and respond to IT service tickets using the Epicor ticketing system, with training provided if necessary.<br>• Maintain adherence to safety protocols, including wearing masks and gloves, and sanitizing workspaces as required.<br>• Deliver support for Microsoft Windows 10 PCs and workstations, ensuring optimal performance.<br>• Assist with the setup and maintenance of court-specific applications, with training provided to enhance efficiency.<br>• Collaborate with team members to address IT-related concerns and improve overall system functionality.<br>• Provide excellent customer service to end users, ensuring timely and effective resolution of technical issues.<br>• Monitor and manage IT call center operations during regular business hours, Monday through Friday, excluding holidays.
  • 2025-09-08T17:44:21Z
Senior Financial Reporting Analyst
  • Walnut Creek, CA
  • onsite
  • Permanent
  • 105000.00 - 120000.00 USD / Yearly
  • <p><strong>Job Summary:</strong></p><p>We are seeking a highly skilled <strong>Senior Accountant</strong> to join our growing team. This position will play a critical role in managing financial reporting functions, with a focus on providing accurate, timely, and insightful reporting and analysis to support decision-making in a dynamic, private equity-owned environment. The ideal candidate should have a strong foundation in financial reporting, technical accounting, and an analytical mindset to contribute to the company's strategic goals.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Financial Reporting & Analysis:</strong></p><p>Prepare, review, and analyze monthly, quarterly, and annual financial statements in compliance with GAAP.</p><p>Develop and maintain reporting packages for management, private equity stakeholders, and lenders, ensuring accuracy and timeliness.</p><p><strong>Technical Accounting:</strong></p><p>Research and apply relevant accounting principles to address complex accounting issues, including revenue recognition, consolidation, lease accounting, and purchase accounting.</p><p>Stay up to date on emerging accounting standards and implement required changes appropriately.</p><p><strong>Process Improvement:</strong></p><p>Drive process improvement initiatives for financial close and reporting to ensure efficiency and effectiveness.</p><p>Leverage technology, such as ERP systems and Excel, to enhance reporting accuracy and minimize manual effort.</p><p><strong>Collaboration & Stakeholder Communication:</strong></p><p>Partner with cross-functional teams, including operations, FP& A, and tax, to ensure consistency and alignment of financial data.</p><p>Act as a key liaison with external auditors, ensuring audit coordination and successful outcomes.</p><p><strong>Data Analysis & Insights:</strong></p><p>Perform variance analysis to explain differences between actual results, forecasts, and budgets, providing recommendations for optimization.</p><p>Assist executive leadership and private equity stakeholders with ad hoc financial analysis and modeling.</p><p><strong>Compliance Oversight:</strong></p><p>Ensure compliance with internal controls, SOX standards, and other regulatory or contractual financial requirements.</p><p>Support the development and documentation of accounting policies and procedures.</p><p><br></p><p><strong>What We Offer:</strong></p><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development, including training and upskilling programs.</li><li>A collaborative and fast-paced work environment.</li><li><strong>Location:</strong> Hybrid.</li></ul>
  • 2025-09-19T15:14:10Z
Assistant Controller
  • Roseville, CA
  • remote
  • Permanent
  • 130000.00 - 150000.00 USD / Yearly
  • <p>Lisa Cole with Robert Half is partnering with a growing organization committed to financial integrity, operational excellence, and continuous improvement. They are looking to hire an <strong>Assistant Controller</strong> with strong public accounting (CPA Audit) roots, a deep understanding of GAAP, and a proven ability to lead and develop high-performing teams. This position is requiring public accounting experience ideally with a Big 4 or large CPA firm, be a CPA or CPA candidate and have 2 years experience working on a corporate accounting team in a leadership position. If you meet these requirements, please call Lisa Cole at 916-649-0832 or send your resume directly through LinkedIn. </p><p><br></p><p><strong>Position Overview:</strong></p><p>As Assistant Controller, you’ll play a key role in maintaining the integrity of our financial accounting processes and reporting. This hands-on leadership position will manage the day-to-day accounting operations, month-end close, and internal controls while supporting the Controller in shaping financial strategy. Ideal candidates will have a hybrid background in public accounting and industry, strong technical acumen, and demonstrated experience managing both people and processes in a dynamic environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and execute the month-end and year-end close processes, ensuring accuracy, timeliness, and compliance with US GAAP.</li><li>Manage general ledger activity including journal entries, account reconciliations, accruals, and reserves.</li><li>Support the preparation of internal and external financial reports, including balance sheets, income statements, and compliance filings.</li><li>Lead accounts payable and accounts receivable functions, ensuring correct coding, timely collections, and accurate reconciliations.</li><li>Assist with financial statement audits, property and sales tax filings, and regulatory submissions.</li><li>Guide the implementation and improvement of accounting systems, internal controls, and financial policies as the company grows and enters new states.</li><li>Partner with cross-functional leaders on budgeting, forecasting, and ad hoc financial analyses to support strategic decision-making.</li><li>Mentor and supervise a high-performing accounting team, including hiring, onboarding, coaching, and performance management.</li><li>Maintain a forward-looking, problem-solving mindset to adapt processes and priorities in a changing environment.</li></ul><p><br></p>
  • 2025-09-02T17:44:14Z
Network/Systems Manager
  • Livermore, CA
  • onsite
  • Contract / Temporary to Hire
  • 55.00 - 65.00 USD / Hourly
  • <p>We are looking for an experienced Network/Systems Manager to join our team in Livermore, California. This is Network/Systems Manager a Contract-to-Permanent position offering an opportunity to lead and oversee critical network operations while collaborating with management and technical teams. The ideal Network/Systems Manager will take ownership of network systems, provide strategic recommendations for improvements, and ensure seamless technology operations across multiple sites. This is an onsite position sitting in Livermore, Ca. </p><p><br></p><p>The ideal Network/Systems Manager will have Palo Alto firewall experience, strong Cisco networking skills, and a background in Active Directory, VMware, and Google Workspace. The Network/Systems Manager will also help manage security in collaboration with our managed security provider, including patch management, configurations, and oversight of new firewall deployment. Experience with Cisco VoIP systems—particularly in design and configuration—is preferred. </p><p><br></p><p>When the current manager is out, this Network/Systems Manager role will act as the primary liaison to upper management, requiring excellent communication skills and the ability to present clearly to executives. You will also be the go-to person for staff when issues arise, ensuring problems are addressed quickly and effectively.</p><p><br></p><p>Responsibilities:</p><p>•<strong>Key Responsibilities</strong></p><ul><li>Oversee the network and virtual server environments, ensuring reliable and secure operations across all sites.</li><li>Administer LAN/WAN infrastructure including Cisco network equipment, virtualization platforms (VMware), Active Directory, user accounts, and network services.</li><li>Manage and configure firewalls (Palo Alto) and coordinate with security providers for patching, monitoring, and threat mitigation.</li><li>Oversee deployment of new network and security hardware, including upcoming firewall projects.</li><li>Configure and support Cisco VoIP systems, including design and implementation.</li><li>Troubleshoot and resolve hardware, software, and network issues to minimize downtime.</li><li>Evaluate requests for technical assistance, determine appropriate actions, and assign resources accordingly.</li><li>Collaborate with leadership to plan short- and long-term technology upgrades, replacements, and system improvements.</li><li>Design and optimize network architectures (e.g., VLAN, VPN, routing, content filtering, QoS, IDS/IPS, etc.) for high performance and security.</li><li>Install and update network software, service packs, and security patches across multiple platforms.</li><li>Monitor servers, appliances, and network devices to ensure proper performance and availability.</li><li>Lead technology projects, including migrations, new implementations, and product evaluations, ensuring they meet deadlines and quality standards.</li><li>Coordinate with internal teams, vendors, and contractors to complete projects and resolve issues efficiently.</li><li>Prepare documentation including network maps, technical reports, procedures, and recommendations for improvements.</li><li>Stay informed on industry trends, tools, and best practices to inform purchasing and operational strategies.</li><li>Act as a primary contact for management, providing updates, reports, and recommendations.</li></ul><p><br></p>
  • 2025-09-09T16:18:47Z
Sr. Litigation Paralegal
  • Sacramento, CA
  • onsite
  • Permanent
  • 80000.00 - 105000.00 USD / Yearly
  • <p>We are offering an opportunity for an experienced Paralegal to join our team in Sacramento, California. In this role, you will be integral to our complex litigation team, working extensively with large collections of Electronically Stored Information (ESI) and managing the eDiscovery process. This role requires advanced technical skills, excellent organizational skills, and the ability to work in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Manage and organize large volumes of documents, including significant collections of ESI.</p><p>• Utilize eDiscovery platforms and advanced technical skills with several programs.</p><p>• Exhibit advanced proficiency with Microsoft Word, Excel, Outlook, PowerPoint, and document management systems.</p><p>• Coordinate the collection of ESI, evaluate and process complex data for document review.</p><p>• Prepare productions and/or data load files as a critical part of the job.</p><p>• Familiarize yourself with trial presentation software (such as Trial Director or Sanction), Filesite, Access, and Forte.</p><p>• Learn and adapt to other software systems that support a busy litigation practice.</p><p>• Multitask in a professional, team environment while demonstrating a deep commitment to client service and producing a high-quality work product.</p><p>• Utilize skills such as e-Discovery, Document Production, and Relativity.</p>
  • 2025-09-23T17:08:59Z