We are looking for a dedicated Medical Customer Service Representative to join our team in Carmichael, California. This is a long-term contract position offering a great opportunity to support patients and healthcare providers in a fast-paced medical office environment. The ideal candidate will have a strong commitment to delivering excellent customer service and possess the skills necessary to ensure smooth clinic operations.
Responsibilities:
• Provide exceptional customer service to patients, addressing inquiries and resolving issues with professionalism.
• Schedule patient appointments and manage calendars to optimize clinic efficiency.
• Verify medical insurance information and ensure accurate documentation for billing purposes.
• Assist with patient billing inquiries and payment processing.
• Utilize electronic practice management systems to maintain accurate patient records and streamline workflows.
• Collaborate with healthcare providers and staff to support clinic operations and enhance patient care.
• Conduct reminder calls to confirm appointments and communicate any scheduling changes.
• Handle incoming calls in a high-volume call center environment, ensuring timely and accurate responses.
• Educate patients on clinic policies and procedures, ensuring they have the information needed for their visits.
• High school diploma or equivalent.
• Minimum of six months experience in an outpatient medical office setting or a high-volume customer service role.
• Strong interpersonal and organizational skills with a focus on delivering exceptional customer service.
• Proficiency in keyboarding and experience with computer systems, including standard office equipment.
• Familiarity with medical terminology and electronic practice management systems is preferred.
• Ability to handle sensitive patient information with discretion and professionalism.
• Experience in patient scheduling, billing, and insurance verification is highly desirable.
• Strong communication skills to effectively interact with patients, healthcare providers, and staff.
• Minimum of six months experience in an outpatient medical office setting or a high-volume customer service role.
• Strong interpersonal and organizational skills with a focus on delivering exceptional customer service.
• Proficiency in keyboarding and experience with computer systems, including standard office equipment.
• Familiarity with medical terminology and electronic practice management systems is preferred.
• Ability to handle sensitive patient information with discretion and professionalism.
• Experience in patient scheduling, billing, and insurance verification is highly desirable.
• Strong communication skills to effectively interact with patients, healthcare providers, and staff.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.2 results for File Clerk in Sacramento, CA
- Carmichael, CA
- onsite
- Temporary
- 23.75 - 25.00 USD / Hourly
- <p>We are looking for a dedicated Medical Customer Service Representative to join our team in Carmichael, California. This is a long-term contract position offering a great opportunity to support patients and healthcare providers in a fast-paced medical office environment. The ideal candidate will have a strong commitment to delivering excellent customer service and possess the skills necessary to ensure smooth clinic operations.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service to patients, addressing inquiries and resolving issues with professionalism.</p><p>• Schedule patient appointments and manage calendars to optimize clinic efficiency.</p><p>• Verify medical insurance information and ensure accurate documentation for billing purposes.</p><p>• Assist with patient billing inquiries and payment processing.</p><p>• Utilize electronic practice management systems to maintain accurate patient records and streamline workflows.</p><p>• Collaborate with healthcare providers and staff to support clinic operations and enhance patient care.</p><p>• Conduct reminder calls to confirm appointments and communicate any scheduling changes.</p><p>• Handle incoming calls in a high-volume call center environment, ensuring timely and accurate responses.</p><p>• Educate patients on clinic policies and procedures, ensuring they have the information needed for their visits.</p>
- 2025-10-08T19:38:57Z
- Walnut Creek, CA
- remote
- Permanent
- 60000.00 - 80000.00 USD / Yearly
- <p><strong>Jennifer Fukumae</strong> is partnering with a boutique RIA in Walnut Creek that is actively seeking a <strong>Client Experience </strong>to serve as the first point of contact for our clients and visitors. This role is critical in creating a professional, welcoming, and organized environment while providing outstanding customer service. The ideal candidate is highly organized, proactive, and possesses excellent communication skills, ensuring both clients and team members receive exceptional support.</p><p> </p><p><strong>Reception & Office Administration</strong></p><ul><li>Greet and welcome clients, visitors, and guests in a professional and friendly manner.</li><li>Answer and direct incoming calls promptly and courteously.</li><li>Manage the office calendar, scheduling and coordinating client and internal appointments.</li><li>Maintain a clean, organized, and professional front office environment.</li><li>Handle incoming/outgoing mail and packages; manage office supply inventory.</li><li>Prepare client refreshments and meeting spaces to create a welcoming atmosphere.</li><li>Support the team with general administrative tasks, including filing, copying, scanning, and data entry.</li></ul><p><strong>Client Service Associate Support</strong></p><ul><li>Assist with client onboarding, coordinating paperwork and preparing welcome materials.</li><li>Update and maintain accurate client records in the CRM system.</li><li>Provide support for account service requests, such as:</li><li>Processing beneficiary updates</li><li>Assisting with wire transfer documentation</li><li>Supporting rollover coordination with custodians</li><li>Prepare client-facing materials, reports, and correspondence for advisor meetings.</li><li>Follow up with clients on pending requests to ensure timely resolution.</li><li>Maintain confidentiality and adhere to compliance requirements in all client interactions.</li></ul>
- 2025-09-19T22:04:32Z