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18 results for Customer Service Specialist in Sacramento, CA

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We are offering a contract to hire opportunity for a customer service associate in the service industry, based in Sacramento, California. In this role, you will play a key role in maintaining smooth operations by executing a range of administrative tasks, including managing inbound and outbound calls, data entry, and customer service.

Responsibilities:

• Answering and directing phone calls to relevant staff

• Handling and organizing incoming and outgoing emails

• Assisting with customer inquiries and offering prompt solutions

• Setting up new customer accounts and maintaining customer records

• Dispatching tasks as required

• Processing credit card transactions

• Generating and dispatching invoices via email

• Coordinating and creating daily schedules

• Utilizing Microsoft Office Suite for various tasks, including Excel for data entry, Outlook for email correspondence, and Word and PowerPoint for documentation and presentations

• Scheduling appointments as necessary.

• The applicant must be proficient in answering inbound calls, ensuring customer queries are addressed promptly and with a detail-oriented approach.
• Demonstrated skill in providing excellent customer service is required, with a focus on resolving issues and maintaining customer satisfaction.
• Experience with data entry is necessary, ensuring accuracy and attention to detail in updating and maintaining databases.
• The candidate should have a strong command of email correspondence, ensuring clear, concise, and detail-oriented communication with internal and external stakeholders.
• Proficiency in managing both inbound and outbound calls, demonstrating excellent telephone etiquette and communication skills.
• Knowledge of Microsoft Excel is essential for creating and managing spreadsheets, performing calculations, and analyzing data.
• Familiarity with Microsoft Outlook is necessary for managing emails, schedules, contacts, tasks, and meetings effectively.
• Proficiency in Microsoft PowerPoint is required for creating, editing, and presenting detail-oriented presentations.
• The candidate should have a strong command of Microsoft Word for creating, editing, and formatting documents.
• Experience in scheduling appointments, managing calendars, and coordinating meetings is essential.

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

18 results for Customer Service Specialist in Sacramento, CA

Customer Service Representative We are offering a contract to hire opportunity for a customer service associate in the service industry, based in Sacramento, California. In this role, you will play a key role in maintaining smooth operations by executing a range of administrative tasks, including managing inbound and outbound calls, data entry, and customer service. Responsibilities:• Answering and directing phone calls to relevant staff• Handling and organizing incoming and outgoing emails• Assisting with customer inquiries and offering prompt solutions• Setting up new customer accounts and maintaining customer records• Dispatching tasks as required• Processing credit card transactions• Generating and dispatching invoices via email• Coordinating and creating daily schedules• Utilizing Microsoft Office Suite for various tasks, including Excel for data entry, Outlook for email correspondence, and Word and PowerPoint for documentation and presentations• Scheduling appointments as necessary.

Customer Care Representative We are offering a long-term temporary opportunity for a Customer Care Representative within the construction industry in Mountain House, California. This role involves managing customer relations, coordinating with construction staff, and overseeing the completion of tasks related to new home developments. Responsibilities: • Supervise the repair tasks performed by subcontractors post handover of the homes to homeowners.• Conduct thorough checks of homes, creating a detailed list of tasks for construction prior to delivering the home to the customer.• Manage the operation of walk-through repairs in coordination with construction staff and contractors, ensuring completion within a stipulated timeframe.• Schedule home inspections with homeowners, evaluate routine warranty claims and ensure all service requests are completed within a given period.• Provide timely and accurate updates to the Customer Care Manager regarding progress and scopes of work.• Maintain a positive relationship with homeowners by providing detail oriented, timely, and services.• Evaluate the performance of subcontractors and the quality of materials used, updating the Customer Service Manager accordingly.• Participate in the emergency on-call rotation service schedule.• Work cooperatively with the Customer Service Manager on special projects as needed.• Attend and participate in department meetings regularly.• Maintain meticulous service request logs and documentation of all work performed. Please call 209.279.5269 for immediate consideration

Customer Service Rep III We are offering a long term contract employment opportunity for a Customer Service Rep III in Sacramento, California. This role involves providing support to customers through service inquiries and problems, and taking appropriate corrective action to initiate repair return or field servicing. You will be working independently under limited supervision in a dynamic and fast-paced environment. Responsibilities • Handle customer inquiries, service problems and initiate corrective action as necessary • Establish and update company guidelines on servicing and repairs • Manage and maintain logs, records, and files on repairs • Escalate complex issues as required for resolution • Communicate with contacts typically on the same project to obtain or provide information • Apply a basic understanding of all aspects of the job and their practical application to complex problems • Use discretion within normal operating procedures to solve problems or improve effectiveness • Work towards achieving day-to-day objectives that consist of non-routine activities and have significant impact on work output.

Program Support Specialist We are offering a long-term contract employment opportunity for a Program Manager based in Everett, Washington. The role involves supporting all activities related to the pursuit, capture, and execution of current and prospective programs. You will be expected to work across several departments including Operations, Engineering, Manufacturing, Sales, Contracts, Order Administration, Subcontracts, Quality, Finance and Services, and will have direct interaction with external customers. Responsibilities: • Managing projects of moderate risk and complexity or a portion of a larger project• Providing direction and oversight to ensure that issues/problems of moderate scope and complexity are avoided and/or resolved• Supporting program execution teams with activities such as risk management, financial reporting, and customer interaction/action reporting• Networking with senior internal and external personnel in own area of expertise on issues• Coordinating activities across the shared services business model and maintaining collaborative working relationships with all involved departments• Handling multiple issues that affect many products simultaneously• Providing a logical, in-depth analysis of problems or situations• Ensuring that all details of a project are accurate• Displaying energy, persistence, and a positive attitude when working on projects• Ensuring that information has been received and accurately understood by all parties.

Accounts Payable Specialist Robert Half is hiring for an Accounts Payable Specialist to join our client in the East Bay. This opportunity offers you experience in multiple industries using a variety of software. Are you interested in career-building, a challenge and hands-on projects? For more information on this unique career position offered exclusively through Robert Half - please find my email on LinkedIn (Sadaf Ahmadi) and email your resume directly Accounts Payable Specialist Job Duties: <ul><li>Review all invoices for appropriate documentation and approval prior to payment</li><li>Process two and 3 way match</li><li>Prioritize invoices according to discounts and payment terms</li><li>Process expense reports and maintain vendor accounts</li><li>Reconcile vendor statements, research and correct discrepancies</li><li>Respond to vendor inquiries</li><li>Audit and process credit card bills</li><li>Match invoices to checks, obtain all signatures for checks </li><li>1099 maintenance</li><li>Assist in month end closing</li><li>Perform special projects as needed</li></ul>

Accounts Payable Specialist Robert Half is on the hunt for a dynamic Accounts Payable Specialist to join our client in Concord, CA! This isn’t just any job – it’s a chance to immerse yourself in a variety of industries, working with diverse software tools and gaining invaluable experience. If you're ready for career-building opportunities, thrive on tackling challenges, and enjoy diving into hands-on projects, this is the perfect role for you! For more information on this unique career position offered exclusively through Robert Half - please find my email on LinkedIn (Sadaf Ahmadi) and email your resume directly. Accounts Payable Specialist Job Duties - will vary upon each engagement:<ul><li>Review all invoices for appropriate documentation and approval prior to payment</li><li>Process two and 3 way match</li><li>Prioritize invoices according to discounts and payment terms</li><li>Process expense reports and maintain vendor accounts</li><li>Reconcile vendor statements, research and correct discrepancies</li><li>Respond to vendor inquiries</li><li>Audit and process credit card bills</li><li>Match invoices to checks, obtain all signatures for checks </li><li>1099 maintenance</li><li>Assist in month end closing</li><li>Perform special projects as needed</li></ul>

Accounts Receivable Specialist <ul><li>Generate and send invoices to clients while ensuring accuracy.</li><li>Monitor accounts receivable aging reports and follow up on outstanding collections.</li><li>Reconcile payments and resolve unapplied cash discrepancies.</li><li>Collaborate with sales and customer service teams to address billing issues.</li><li>Maintain accurate customer account records.</li><li>Qualifications:*</li><li>2+ years of hands-on accounts receivable experience.</li><li>Strong knowledge of ERP systems like NetSuite, Sage, or SAP.</li><li>Proven attention to detail and excellent communication skills.</li></ul>

Medical Billing Specialist We are offering a contract to permanent employment opportunity for a Medical Billing Specialist in Sacramento, California. In the field of Ophthalmology, your role will involve the use of EPIC software for managing clinical and financial aspects. Responsibilities: • Conduct thorough verification of patient insurance coverage, ensuring validity and providing explanations about coverages when necessary. • Implement billing functions, including itemizing costs based on services provided and applying appropriate medical codes for billing. • Ensure the accurate and timely transmission of claims for payment to various insurance companies and patients. • Execute diligent follow-ups on submitted claims, ensuring that payments are received in a timely manner. • Investigate, rectify, and resubmit any denied claims for payment. • Demonstrate proficient use of EPIC software, a pivotal tool for efficient management of data and workflow. • Maintain compliance with federal and state laws in all billing practices while keeping updated knowledge on coding regulations and guidelines. • Provide effective customer service by addressing and resolving any billing issues raised by patients, insurance companies, or clinicians. • Oversee the administration of claims and conduct appeals as necessary. • Manage Accounts Receivable (AR) and ensure efficient Medical Billing processes.

Senior Client Service Associate *Please contact Michelle Espejo via LinkedIn or email for additional info and immediate consideration. Join a boutique financial firm known for its personalized approach to wealth management. This is a prime opportunity to work alongside experienced advisors, contribute to client success, and advance your expertise in financial planning.Responsibilities: <ul><li>Support client onboarding and manage scheduling, preparation, and follow-ups.</li><li>Maintain accurate CRM records and handle client service requests.</li><li>Assist in financial planning analysis and data management.</li><li>Participate in client meetings and strategy discussions.</li><li>Act as a secondary advisor, leading client reviews and recommending investment updates.</li></ul>*Please contact Michelle Espejo via LinkedIn or email for additional info and immediate consideration.

Front Desk Coordinator We are offering a contract to hire employment opportunity for a Front Desk Coordinator based in Placerville, California, United States. This role is within the industry and requires the coordination of front office tasks, providing high-quality customer service, and offering administrative support when required. Responsibilities: • Manage front office tasks meticulously and efficiently. • Provide exceptional customer service and handle incoming calls and correspondence in a detail-oriented manner. • Maintain a detailed log of phone calls, respond promptly, and forward inquiries to the appropriate team members. • Warmly welcome clients upon arrival and ensure their comfort during their visit. • Schedule appointments carefully and manage attorney calendars effectively. • Ensure meeting rooms are well-organized and prepared for client consultations. • Handle incoming and outgoing mail swiftly and efficiently. • Assist with light administrative duties as needed. • Maintain cleanliness and detail-oriented appearance of common areas. • Use Microsoft Word, Excel, and Outlook proficiently for various tasks.

Front Desk Coordinator Hours: 25+ hours per weekJob Summary: We are seeking a dependable and tech-savvy Receptionist - Front Office professional to serve as the welcoming face of our office, handling phone coverage and administrative tasks while maintaining organizational proficiency. This role requires adaptability, strong communication skills, and the ability to navigate technology effectively.Key Responsibilities:<ul><li>Answer and route phone calls professionally and promptly.</li><li>Utilize Microsoft Office Suite (Outlook, Word, Excel, Teams) for daily operations.</li><li>Combine and edit documents in Adobe Acrobat, including creating and merging PDF files (training available).</li><li>Assist with basic invoicing tasks as needed (willing to train).</li><li>Manage office files, folders, and maintain an organized workspace.</li><li>Greet visitors and provide excellent front office customer service.</li><li>Collaborate with team members for special projects or additional tasks.</li></ul>Skills & Qualifications:<ul><li>Prior Receptionist or Front Office experience preferred but not required.</li><li>Proficiency (or willingness to learn) in Microsoft Office, Teams, and Adobe Acrobat.</li><li>Strong organizational skills with attention to detail.</li><li>Excellent written and verbal communication skills.</li><li>Ability to handle multiple tasks and prioritize responsibilities.</li><li>Comfortable with technology and able to learn new systems quickly.</li></ul>Preferred Attributes:<ul><li>Previous experience creating or managing invoices is a plus.</li><li>Ability to combine and work with PDFs.</li><li>Professional and friendly demeanor to create a positive impression on clients and visitors.</li></ul>Why Work With Us: We value adaptability and offer training to ensure success in the role, making it ideal for candidates seeking to expand their administrative and technical skillsets. Join our supportive and collaborative environment where no two days are the same!

Membership Accounting Specialist We are offering a contract to permanent employment opportunity for an Accounting Specialist in the financial industry, located in Walnut Creek, California. This role will involve managing accounting functions, maintaining financial records, and utilizing various accounting software systems in a detail-oriented workplace setting. Responsibilities: • Execute accounting functions, including management of Accounts Payable (AP) and Accounts Receivable (AR). • Utilize Accounting Software Systems and Concur to manage and track financial transactions. • Conduct regular audits to ensure accuracy in financial data and adherence to financial regulations. • Oversee billing functions, ensuring accurate and timely invoicing. • Maintain comprehensive and accurate customer credit records. • Regularly monitor customer accounts and take appropriate actions based on their status. • Use Microsoft Excel for data analysis and financial reporting. • Ensure the correct entry of payables, receivables, and benefits in the ERP system. • Respond to customer inquiries, providing high-quality service

Collections Specialist We are looking for a motivated and results-driven Collections Specialist to join our client in Walnut Creek, CA. The ideal candidate will possess strong communication and negotiation skills, with a background in consumer collections. This role focuses on managing and collecting outstanding consumer accounts to ensure timely payments and maintain positive customer relationships. Key Responsibilities: Manage Accounts: Monitor and manage a portfolio of overdue consumer accounts.Customer Communication: Contact customers via phone, email, and mail to discuss overdue payments and negotiate payment plans.Payment Processing: Accurately process incoming payments and update customer accounts.Record Maintenance: Keep detailed records of all communications and transactions with customers.Compliance: Ensure all collection activities comply with relevant laws, regulations, and company policies. Issue Resolution: Address and resolve customer inquiries and disputes in a detail oriented manner.Reporting: Prepare regular reports on collection activities and account status.

Accounting Specialist We are in search of an Accounting Specialist to join our team in the healthcare industry, located in Stockton, California. As an Accounting Specialist, you will be tasked with handling customer applications, maintaining customer records, and resolving customer inquiries. Your role also includes monitoring customer accounts and taking appropriate action. This position offers a long-term contract employment opportunity. Responsibilities: • Accurately and efficiently process customer credit applications • Maintain precise customer credit records • Coordinate and resolve accounts payable issues with vendors • Oversee the maintenance of W9 Files and the submission of annual 1099 Forms • Identify areas for automation and process improvement within accounting functions • Review A/P Batches for proper expense coding • Perform weekly or as needed check runs • Review aging report to identify invoices due and act accordingly • Assist in month-end duties and in preparation of annual financial and other audits • Provide training and/or lead direction to Account Clerk I and II, and act as a liaison with internal departmental leaders • Serve as a backup for other accounting functions.

Medical Billing Specialist Job Summary: We are seeking a detail-oriented Medical Billing & Collections Specialist to join our client's team. This role is responsible for processing claims, communicating with patients, government agencies, and third-party payers to ensure accurate reimbursement. The specialist will work closely with internal departments to obtain charge information, coding updates, and appeal claims as necessary. This position requires a strong understanding of billing and collection processes and the ability to resolve unpaid claims efficiently. Key Responsibilities:<ul><li>Review, correct, and submit claims to payers accurately and in a timely manner.</li><li>Communicate with patients, insurance companies, and government agencies to gather and process necessary reimbursement information.</li><li>Identify and resolve unpaid accounts, initiate appropriate collection actions, and ensure follow-up for successful claim resolution.</li><li>Monitor past-due and denied claims, taking corrective actions as needed.</li><li>Calculate write-offs and process debit/credit adjustments in compliance with policies.</li><li>Maintain accurate records and ensure compliance with billing regulations.</li><li>Provide general office support and perform other related duties as assigned.</li></ul>

Medical Billing Specialist Job Summary:We are seeking a detail-oriented Medical Billing & Collections Specialist to join our client's team. This role is responsible for processing claims, communicating with patients, government agencies, and third-party payers to ensure accurate reimbursement. The specialist will work closely with internal departments to obtain charge information, coding updates, and appeal claims as necessary. This position requires a strong understanding of billing and collection processes and the ability to resolve unpaid claims efficiently. Key Responsibilities:<ul><li>Review, correct, and submit claims to payers accurately and in a timely manner.</li><li>Communicate with patients, insurance companies, and government agencies to gather and process necessary reimbursement information.</li><li>Identify and resolve unpaid accounts, initiate appropriate collection actions, and ensure follow-up for successful claim resolution.</li><li>Monitor past-due and denied claims, taking corrective actions as needed.</li><li>Calculate write-offs and process debit/credit adjustments in compliance with policies.</li><li>Maintain accurate records and ensure compliance with billing regulations.</li><li>Provide general office support and perform other related duties as assigned.</li></ul>

Procurement Specialist Job Title: Procurement SpecialistLocation: Pittsburg, CA Compensation: 🎯 Calling All Super Buyers / Procurement Wizards! Your Dream Job Awaits!At Robert Half, we’re on the hunt for a resourceful, detail-driven Buyer / Procurement Specialist on behalf of our amazing client. 🚀 Think cutting-edge opportunities, big impacts, and a chance to make waves in a thriving organization. If you’re a deal-making dynamo with a talent for building relationships and mastering procurement strategies, this could be YOUR perfect match! Don’t miss this high-energy opportunity to take your career to the next level. Why You’ll Love This Role:📍 Work with an innovative, industry-leading organization that knows how to make big things happen.🎉 Endless opportunities to grow, innovate, and deliver stellar results.💡 A positive and collaborative culture where ideas are valued and celebrated. What You’ll Do:<ul><li>Team up with amazing colleagues to understand procurement needs and craft smart solutions.</li><li>Flex those negotiation muscles as you secure the best deals from top-tier suppliers.</li><li>Keep the wheels turning by managing purchase orders, vendor relationships, contracts, and logistics.</li><li>Stay ahead of the game by tracking inventory levels and staying on top of market trends.</li><li>Troubleshoot like a pro to resolve supply chain hiccups and ensure operations run smoothly.</li></ul>

Administrtive/Clerical We are offering a short term contract employment opportunity for a detail-oriented Administrative/Clerical individual in Tracy, California. This position is within the manufacturing industry and entails a wide range of responsibilities, from purchasing to warehouse management, in a fast-paced environment. Responsibilities: • Coordinating the procurement and receiving of manufacturing parts and supplies • Generating, tracking, and closing work orders efficiently • Creating and maintaining repair and inspection reports with utmost accuracy • Managing daily storeroom activities including ordering, expedited receiving, inspecting, cataloging, stocking, issuing, and inventory control • Implementing and following-up on best practices in stores and purchasing to optimize operations • Investigating and analyzing new sources of supply, ensuring compliance with environmental regulations such as chemical purchases • Maintaining good vendor relationships and managing budgets and inventory levels effectively • Handling the computerized storeroom management and comparing inventories to the management system • Overseeing the stocking and issuance of materials or merchandise.

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18 results for Customer Service Specialist in Sacramento, CA

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