<p>We are seeking a <strong>Patient Billing & Resolution Specialist</strong> for a temporary position dedicated to resolving hospital and professional billing issues with a high level of customer care. The <strong>Patient Billing & Resolution Specialist</strong> will be responsible for ensuring billing accuracy, managing patient accounts, and delivering excellent service in a fast-paced environment. If you are an experienced <strong>Patient Billing & Resolution Specialist</strong> with a background in collections and healthcare billing, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to HB (Hospital Billing) and PB (Professional Billing) inquiries, including insurance benefits, billing/payment issues, and authorizations.</li><li>Perform timely and efficient self-pay collections via phone and offer payment arrangement options.</li><li>Request and process adjustments, contractual write-offs, bad debt transfers, and presumptive charity determinations.</li><li>Document steps taken on each account accurately and consistently.</li><li>Ensure productivity standards are met by managing daily assigned accounts.</li><li>Follow established policies, procedures, and applicable regulations (federal, state, and local).</li><li>Maintain strong knowledge of billing practices, including third-party payer procedures and requirements.</li><li>Handle technical issues and system navigation with minimal supervision.</li><li>Other duties as assigned.</li></ul>
<p>We are looking for a dedicated Medical Customer Service Representative to join our team in Carmichael, California. This is a long-term contract position offering a great opportunity to support patients and healthcare providers in a fast-paced medical office environment. The ideal candidate will have a strong commitment to delivering excellent customer service and possess the skills necessary to ensure smooth clinic operations.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service to patients, addressing inquiries and resolving issues with professionalism.</p><p>• Schedule patient appointments and manage calendars to optimize clinic efficiency.</p><p>• Verify medical insurance information and ensure accurate documentation for billing purposes.</p><p>• Assist with patient billing inquiries and payment processing.</p><p>• Utilize electronic practice management systems to maintain accurate patient records and streamline workflows.</p><p>• Collaborate with healthcare providers and staff to support clinic operations and enhance patient care.</p><p>• Conduct reminder calls to confirm appointments and communicate any scheduling changes.</p><p>• Handle incoming calls in a high-volume call center environment, ensuring timely and accurate responses.</p><p>• Educate patients on clinic policies and procedures, ensuring they have the information needed for their visits.</p>
<p><strong>Jennifer Fukumae</strong> is partnering with a boutique RIA in Walnut Creek that is actively seeking a <strong>Client Experience </strong>to serve as the first point of contact for our clients and visitors. This role is critical in creating a professional, welcoming, and organized environment while providing outstanding customer service. The ideal candidate is highly organized, proactive, and possesses excellent communication skills, ensuring both clients and team members receive exceptional support.</p><p> </p><p><strong>Reception & Office Administration</strong></p><ul><li>Greet and welcome clients, visitors, and guests in a professional and friendly manner.</li><li>Answer and direct incoming calls promptly and courteously.</li><li>Manage the office calendar, scheduling and coordinating client and internal appointments.</li><li>Maintain a clean, organized, and professional front office environment.</li><li>Handle incoming/outgoing mail and packages; manage office supply inventory.</li><li>Prepare client refreshments and meeting spaces to create a welcoming atmosphere.</li><li>Support the team with general administrative tasks, including filing, copying, scanning, and data entry.</li></ul><p><strong>Client Service Associate Support</strong></p><ul><li>Assist with client onboarding, coordinating paperwork and preparing welcome materials.</li><li>Update and maintain accurate client records in the CRM system.</li><li>Provide support for account service requests, such as:</li><li>Processing beneficiary updates</li><li>Assisting with wire transfer documentation</li><li>Supporting rollover coordination with custodians</li><li>Prepare client-facing materials, reports, and correspondence for advisor meetings.</li><li>Follow up with clients on pending requests to ensure timely resolution.</li><li>Maintain confidentiality and adhere to compliance requirements in all client interactions.</li></ul>
<p>We are looking for a Certified Medical Coder to join our team in Sacramento, California. This is a long-term contract position that requires expertise in accurately translating medical information into standardized codes for billing and insurance purposes. The ideal candidate will bring precision, attention to detail, and a commitment to maintaining compliance with coding regulations.</p><p><br></p><p><strong>** Must have experience coding for a surgery center or hospital ** For immediate consideration, apply and contact Julian Sanchez on LinkedIn **</strong></p><p><br></p><p>Responsibilities:</p><p>• Review medical records and reports to assign accurate numeric and alphanumeric codes.</p><p>• Translate patient diagnoses, procedures, and medical histories into standardized codes for billing purposes.</p><p>• Prepare and submit insurance claims while ensuring proper documentation and compliance.</p><p>• Conduct audits and reviews of coding practices to ensure accuracy and adherence to regulations.</p><p>• Provide training and mentorship to less experienced coders as needed.</p><p>• Collaborate with healthcare professionals to verify diagnostic information and clarify medical data.</p><p>• Stay informed on updates to medical coding policies, regulations, and software.</p><p>• Maintain confidentiality and uphold ethical standards in handling patient information.</p><p>• Utilize coding software and tools such as 3M, Cerner, and Allscripts to ensure efficient operations.</p>
