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8 results for Call Center Specialist in Sacramento, CA

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We are offering a contract to hire opportunity for a customer service associate in the service industry, based in Sacramento, California. In this role, you will play a key role in maintaining smooth operations by executing a range of administrative tasks, including managing inbound and outbound calls, data entry, and customer service.

Responsibilities:

• Answering and directing phone calls to relevant staff

• Handling and organizing incoming and outgoing emails

• Assisting with customer inquiries and offering prompt solutions

• Setting up new customer accounts and maintaining customer records

• Dispatching tasks as required

• Processing credit card transactions

• Generating and dispatching invoices via email

• Coordinating and creating daily schedules

• Utilizing Microsoft Office Suite for various tasks, including Excel for data entry, Outlook for email correspondence, and Word and PowerPoint for documentation and presentations

• Scheduling appointments as necessary.

• The applicant must be proficient in answering inbound calls, ensuring customer queries are addressed promptly and with a detail-oriented approach.
• Demonstrated skill in providing excellent customer service is required, with a focus on resolving issues and maintaining customer satisfaction.
• Experience with data entry is necessary, ensuring accuracy and attention to detail in updating and maintaining databases.
• The candidate should have a strong command of email correspondence, ensuring clear, concise, and detail-oriented communication with internal and external stakeholders.
• Proficiency in managing both inbound and outbound calls, demonstrating excellent telephone etiquette and communication skills.
• Knowledge of Microsoft Excel is essential for creating and managing spreadsheets, performing calculations, and analyzing data.
• Familiarity with Microsoft Outlook is necessary for managing emails, schedules, contacts, tasks, and meetings effectively.
• Proficiency in Microsoft PowerPoint is required for creating, editing, and presenting detail-oriented presentations.
• The candidate should have a strong command of Microsoft Word for creating, editing, and formatting documents.
• Experience in scheduling appointments, managing calendars, and coordinating meetings is essential.

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

8 results for Call Center Specialist in Sacramento, CA

Customer Service Representative We are offering a contract to hire opportunity for a customer service associate in the service industry, based in Sacramento, California. In this role, you will play a key role in maintaining smooth operations by executing a range of administrative tasks, including managing inbound and outbound calls, data entry, and customer service. Responsibilities:• Answering and directing phone calls to relevant staff• Handling and organizing incoming and outgoing emails• Assisting with customer inquiries and offering prompt solutions• Setting up new customer accounts and maintaining customer records• Dispatching tasks as required• Processing credit card transactions• Generating and dispatching invoices via email• Coordinating and creating daily schedules• Utilizing Microsoft Office Suite for various tasks, including Excel for data entry, Outlook for email correspondence, and Word and PowerPoint for documentation and presentations• Scheduling appointments as necessary.

Customer Service Rep III We are offering a long term contract employment opportunity for a Customer Service Rep III in Sacramento, California. This role involves providing support to customers through service inquiries and problems, and taking appropriate corrective action to initiate repair return or field servicing. You will be working independently under limited supervision in a dynamic and fast-paced environment. Responsibilities • Handle customer inquiries, service problems and initiate corrective action as necessary • Establish and update company guidelines on servicing and repairs • Manage and maintain logs, records, and files on repairs • Escalate complex issues as required for resolution • Communicate with contacts typically on the same project to obtain or provide information • Apply a basic understanding of all aspects of the job and their practical application to complex problems • Use discretion within normal operating procedures to solve problems or improve effectiveness • Work towards achieving day-to-day objectives that consist of non-routine activities and have significant impact on work output.

Customer Care Representative We are offering a long-term temporary opportunity for a Customer Care Representative within the construction industry in Mountain House, California. This role involves managing customer relations, coordinating with construction staff, and overseeing the completion of tasks related to new home developments. Responsibilities: • Supervise the repair tasks performed by subcontractors post handover of the homes to homeowners.• Conduct thorough checks of homes, creating a detailed list of tasks for construction prior to delivering the home to the customer.• Manage the operation of walk-through repairs in coordination with construction staff and contractors, ensuring completion within a stipulated timeframe.• Schedule home inspections with homeowners, evaluate routine warranty claims and ensure all service requests are completed within a given period.• Provide timely and accurate updates to the Customer Care Manager regarding progress and scopes of work.• Maintain a positive relationship with homeowners by providing detail oriented, timely, and services.• Evaluate the performance of subcontractors and the quality of materials used, updating the Customer Service Manager accordingly.• Participate in the emergency on-call rotation service schedule.• Work cooperatively with the Customer Service Manager on special projects as needed.• Attend and participate in department meetings regularly.• Maintain meticulous service request logs and documentation of all work performed. Please call 209.279.5269 for immediate consideration

Collections Specialist We are looking for a motivated and results-driven Collections Specialist to join our client in Walnut Creek, CA. The ideal candidate will possess strong communication and negotiation skills, with a background in consumer collections. This role focuses on managing and collecting outstanding consumer accounts to ensure timely payments and maintain positive customer relationships. Key Responsibilities: Manage Accounts: Monitor and manage a portfolio of overdue consumer accounts.Customer Communication: Contact customers via phone, email, and mail to discuss overdue payments and negotiate payment plans.Payment Processing: Accurately process incoming payments and update customer accounts.Record Maintenance: Keep detailed records of all communications and transactions with customers.Compliance: Ensure all collection activities comply with relevant laws, regulations, and company policies. Issue Resolution: Address and resolve customer inquiries and disputes in a detail oriented manner.Reporting: Prepare regular reports on collection activities and account status.

Senior Client Service Associate *Please contact Michelle Espejo via LinkedIn or email for additional info and immediate consideration. Join a boutique financial firm known for its personalized approach to wealth management. This is a prime opportunity to work alongside experienced advisors, contribute to client success, and advance your expertise in financial planning.Responsibilities: <ul><li>Support client onboarding and manage scheduling, preparation, and follow-ups.</li><li>Maintain accurate CRM records and handle client service requests.</li><li>Assist in financial planning analysis and data management.</li><li>Participate in client meetings and strategy discussions.</li><li>Act as a secondary advisor, leading client reviews and recommending investment updates.</li></ul>*Please contact Michelle Espejo via LinkedIn or email for additional info and immediate consideration.

Front Desk Coordinator We are offering a contract to hire employment opportunity for a Front Desk Coordinator based in Placerville, California, United States. This role is within the industry and requires the coordination of front office tasks, providing high-quality customer service, and offering administrative support when required. Responsibilities: • Manage front office tasks meticulously and efficiently. • Provide exceptional customer service and handle incoming calls and correspondence in a detail-oriented manner. • Maintain a detailed log of phone calls, respond promptly, and forward inquiries to the appropriate team members. • Warmly welcome clients upon arrival and ensure their comfort during their visit. • Schedule appointments carefully and manage attorney calendars effectively. • Ensure meeting rooms are well-organized and prepared for client consultations. • Handle incoming and outgoing mail swiftly and efficiently. • Assist with light administrative duties as needed. • Maintain cleanliness and detail-oriented appearance of common areas. • Use Microsoft Word, Excel, and Outlook proficiently for various tasks.

Front Desk Coordinator Hours: 25+ hours per weekJob Summary: We are seeking a dependable and tech-savvy Receptionist - Front Office professional to serve as the welcoming face of our office, handling phone coverage and administrative tasks while maintaining organizational proficiency. This role requires adaptability, strong communication skills, and the ability to navigate technology effectively.Key Responsibilities:<ul><li>Answer and route phone calls professionally and promptly.</li><li>Utilize Microsoft Office Suite (Outlook, Word, Excel, Teams) for daily operations.</li><li>Combine and edit documents in Adobe Acrobat, including creating and merging PDF files (training available).</li><li>Assist with basic invoicing tasks as needed (willing to train).</li><li>Manage office files, folders, and maintain an organized workspace.</li><li>Greet visitors and provide excellent front office customer service.</li><li>Collaborate with team members for special projects or additional tasks.</li></ul>Skills & Qualifications:<ul><li>Prior Receptionist or Front Office experience preferred but not required.</li><li>Proficiency (or willingness to learn) in Microsoft Office, Teams, and Adobe Acrobat.</li><li>Strong organizational skills with attention to detail.</li><li>Excellent written and verbal communication skills.</li><li>Ability to handle multiple tasks and prioritize responsibilities.</li><li>Comfortable with technology and able to learn new systems quickly.</li></ul>Preferred Attributes:<ul><li>Previous experience creating or managing invoices is a plus.</li><li>Ability to combine and work with PDFs.</li><li>Professional and friendly demeanor to create a positive impression on clients and visitors.</li></ul>Why Work With Us: We value adaptability and offer training to ensure success in the role, making it ideal for candidates seeking to expand their administrative and technical skillsets. Join our supportive and collaborative environment where no two days are the same!

Administrtive/Clerical We are offering a short term contract employment opportunity for a detail-oriented Administrative/Clerical individual in Tracy, California. This position is within the manufacturing industry and entails a wide range of responsibilities, from purchasing to warehouse management, in a fast-paced environment. Responsibilities: • Coordinating the procurement and receiving of manufacturing parts and supplies • Generating, tracking, and closing work orders efficiently • Creating and maintaining repair and inspection reports with utmost accuracy • Managing daily storeroom activities including ordering, expedited receiving, inspecting, cataloging, stocking, issuing, and inventory control • Implementing and following-up on best practices in stores and purchasing to optimize operations • Investigating and analyzing new sources of supply, ensuring compliance with environmental regulations such as chemical purchases • Maintaining good vendor relationships and managing budgets and inventory levels effectively • Handling the computerized storeroom management and comparing inventories to the management system • Overseeing the stocking and issuance of materials or merchandise.

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8 results for Call Center Specialist in Sacramento, CA

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