Robert Half Contracts Finance & Accounting is seeking a Collections Specialist to join a well-known and fastly growing oil and petroleum company! This position has room for growth and would be reporting directly to the Controller. Job duties would include:
Aligning with company-wide goals and metrics
o Days Sales Outstanding (DSO) thresholds
o 45+ aged targets
Managing customer account portfolio
o Contacting overdue customers to bring accounts current
o 40 touch points per day (outbound call, email, etc.)
o Establishing payment plans
o Meeting weekly internally to provide comprehensive updates on portfolio movement
Providing customer service requests
o Reconciling disputes related to customer statements, invoices, etc.
Performing administrative duties
o Completing clerical tasks such as answering inbound calls, sorting documents, filing, posting customer payments, etc.
Assessing creditworthiness
o Determining whether customers are suitable for sales under credit terms
Performing other related duties and projects as business needs require at the direction of the Credit Manager, Controller, or CFO
This is a full-time position on site that would start right away. If you have a passion for collections, comfortable being on heavy phones and want to grow within a great company, apply today!
• Proficiency in accounting software systems, including CRM platforms and Epic Software.
• Experience in accounts receivable processes and collection procedures.
• Strong skills in billing functions and claim administration.
• Ability to handle inbound calls professionally and efficiently.
• Advanced knowledge of Microsoft Excel for data analysis and reporting.
• Familiarity with tools like Accurint and ADP Financial Services.
• Excellent communication and problem-solving skills to address customer inquiries and disputes effectively.
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