<p>We are seeking a highly organized and customer-focused Bilingual Customer Support Coordinator to join our dynamic team. In this pivotal role, you will serve as the primary point of contact for clients and customers, providing exceptional service in both English and Spanish. Your efforts will help drive customer satisfaction and operational efficiency.</p><p>Responsibilities:</p><p>• Schedule consultations and installation appointments.</p><p>• Handle inbound/outbound customer calls.</p><p>• Provide bilingual support to installation teams.</p><p>• Update CRM notes and manage customer files.</p><p>• Resolve customer issues professionally.</p><p><br></p>
<p>We are looking for a meticulous Customer Service Representative to join our team located in a Fairfax, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role offers a contract to permanent employment opportunity.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Conduct regular monitoring and maintenance of customer accounts</p><p>• Process and verify customer credit applications with precision</p><p>• Ensure customer records are accurate and up to date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls.</p><p>• Document all customer interactions and communications. </p><p>• Perform data entry tasks related to customer service.</p>
<p><strong>Tier 2 Deskside / Systems Technician</strong></p><p><br></p><p><strong>Location</strong></p><p>Onsite – Rockville, MD <strong>or</strong> Bluemont, VA</p><p>(Some travel required between sites)</p><p><br></p><p><strong>Overview</strong></p><p>We are seeking a qualified, customer‑focused Tier 2 Deskside / Systems Technician to provide 24x7x365 operational IT support in a secure, enterprise environment. This role supports end users through on‑site deskside assistance, system administration tasks, and coordination with senior technical teams. The ideal candidate thrives in fast‑paced environments, communicates effectively with end users, and demonstrates strong troubleshooting and organizational skills.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Onsite / Limited Remote Support</strong></p><ul><li>Serve as a primary point of contact for on‑site deskside support, including break/fix and operational activities for desktop and laptop systems</li><li>Deploy, configure, and support Windows 10 and Windows 11 devices in a non‑disruptive manner</li><li>Provide Tier 2 support and partner with Tier 3 teams for escalations, changes, and upgrades</li><li>Support IT operations during practice, mock, and live continuity (DR/COOP) exercises</li><li>Communicate clearly with end users and project stakeholders, providing timely status updates</li><li>Perform configuration and deployment of laptops, desktops, thin clients, and mobile devices</li><li>Assist with procurement, deployment, tracking, and disposal of hardware and software assets</li><li>Maintain accurate documentation and update records in the ITSM system</li></ul><p> <strong>Systems & Operations Support</strong></p><ul><li>Support a high‑availability enterprise environment, following best practices for redundancy and virtualization</li><li>Perform routine system maintenance including software updates, backups, and recovery tasks</li><li>Review systems regularly for critical patches, security updates, and readiness for exercises or threat events</li><li>Provide on‑call after‑hours support when required for production system issues</li><li>Document all work in ServiceNow, meeting time‑to‑resolution and documentation standards</li><li>Escalate unresolved issues appropriately and collaborate with leadership when solutions are unclear</li><li>Act as on‑site technical “hands” for remote network or systems support activities</li></ul>
We are looking for a dedicated Customer Experience Specialist to join our team in Washington, District of Columbia. In this long-term contract role, you will manage critical aspects of volunteer workflows while ensuring callers receive exceptional assistance. This position offers an opportunity to contribute to impactful operations and provide vital support to a diverse team of legal volunteers.<br><br>Responsibilities:<br>• Coordinate and oversee workflows for legal volunteers, including attorneys, paralegals, and law students, to ensure effective caller support and data collection.<br>• Support the recruitment and retention of volunteers, maintaining adequate staffing levels to meet call volume demands.<br>• Update and maintain volunteer resources such as technical guides, state-specific information, and training materials.<br>• Provide technical assistance to volunteers, addressing questions and resolving connectivity issues.<br>• Develop and lead training sessions to prepare volunteers for their roles.<br>• Conduct research to enhance legal resources and align operations with best practices in call center management.<br>• Monitor interactions logged in the database system to ensure quality control and identify systemic issues.<br>• Create detailed daily reports summarizing call data, analyzing trends, and contributing to coalition activities and messaging.<br>• Assist in preparing after-action reports and capturing relevant data for future improvements.
We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. This is a long-term contract position where you will play a key role in assisting individuals with housing waitlist inquiries and applications. The ideal candidate is detail-oriented, organized, and committed to providing outstanding service.<br><br>Responsibilities:<br>• Communicate effectively with individuals on the housing waitlist or those seeking to apply.<br>• Collect and manage physical documents to ensure accurate recordkeeping.<br>• Update and maintain information in the company database with precision.<br>• Scan and file documents systematically for easy access and retrieval.<br>• Perform general clerical and administrative duties to support office operations.<br>• Handle inbound and outbound calls to address customer inquiries.<br>• Provide clear and attentive assistance to customers via phone and email.<br>• Process orders and ensure accurate entry of information into the system.<br>• Collaborate with team members to ensure smooth workflows and customer satisfaction.
<p>We are seeking a Customer Service Representative for our location in Fairfax, Virginia. This role will be based on-site. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry.</p><p>Responsibilities:</p><p><br></p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Process customer applications with precision.</p><p>• Update and maintain accurate customer records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p>
<p>We are looking for a meticulous Customer Service Representative to join our team located in a Vienna, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role offers a contract employment opportunity working onsite Monday to Friday.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Conduct regular monitoring and maintenance of customer accounts</p><p>• Scheduling appointments</p><p>• Ensure customer records are accurate and up to date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls and follow up with emails.</p><p>• Document all customer interactions and communications. </p><p>• Perform updating heavy data entry into internal system.</p><p><br></p>
<p>Are you fluent in English and Spanish? Join our team as a Bilingual Customer Service Representative and make a meaningful impact every day. We’re looking for a talented communicator who can deliver outstanding service to a diverse client base.</p><p>Responsibilities:</p><p>• Manage high-volume inbound calls from residents.</p><p>• Assist community members with applications and navigating county systems.</p><p>• Provide bilingual translations for documents and conversations.</p><p>• Update and maintain resident records.</p><p>• Collaborate with internal teams to escalate cases.</p>
<p><strong>Job Summary</strong></p><p>A leading organization within the e-commerce and technology industry is seeking an experienced Accountant V to support high-level accounting operations. This role is responsible for performing complex accounting activities, supporting month-end close processes, and ensuring accurate financial reporting through detailed balance sheet reconciliations. The ideal candidate brings deep technical accounting knowledge and thrives in a fast-paced, high-growth environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Perform month-end close activities, including journal entries and account analysis</li><li>Prepare and review balance sheet account reconciliations</li><li>Support technical accounting matters and financial reporting requirements</li><li>Analyze financial data to identify discrepancies, trends, and improvement opportunities</li><li>Manage multiple accounting priorities and deadlines simultaneously</li><li>Apply sound judgment when working with incomplete or ambiguous information</li><li>Collaborate cross-functionally with finance and operational teams</li><li>Maintain strong documentation and internal controls</li></ul><p><br></p>
We are looking for a Facilities Coordinator to join our team in Walkersville, Maryland. In this contract role, you will support the daily operations of the facility by coordinating property management tasks, assisting with logistics, and ensuring smooth vendor interactions. This position offers the opportunity for permanent placement after 90 days based on performance.<br><br>Responsibilities:<br>• Monitor the facility continuously to ensure operational efficiency and address any issues promptly.<br>• Collaborate with property managers to organize routine property management tasks, including procurement of supplies and services.<br>• Coordinate and schedule maintenance activities to minimize disruptions.<br>• Assist with tactical planning to support the goals and objectives of the facility management team.<br>• Organize special events and provide logistical support for meetings and conference room reservations.<br>• Act as a point of contact for visitors and guests, ensuring their needs are met.<br>• Provide clear instructions to vendors, service providers, and facilities staff to ensure seamless execution of tasks.<br>• Maintain small facility management tasks and offer project-specific assistance as needed.<br>• Ensure timely follow-up with customers to address concerns and provide solutions.<br>• Support the team with administrative duties, including managing vehicle and equipment logistics.
We are looking for a dedicated Human Resources Recruiter to join our team in Baltimore, Maryland. This Contract to permanent position requires an individual who thrives in a fast-paced, service-oriented environment and has a passion for connecting talent with opportunity. The ideal candidate will be fluent in Spanish and possess strong communication, organizational, and problem-solving skills.<br><br>Responsibilities:<br>• Screen potential candidates to assess qualifications and suitability for available positions.<br>• Conduct interviews and provide detailed evaluations to support hiring decisions.<br>• Assist with onboarding processes, including completing new employee paperwork and ensuring compliance.<br>• Coordinate new employee orientations to facilitate smooth transitions into the workplace.<br>• Manage daily dispatch operations, ensuring effective communication with candidates.<br>• Maintain accurate records and filing systems to support HR operations.<br>• Collaborate with payroll teams to ensure timely and accurate processing.<br>• Communicate effectively with bilingual candidates to address concerns and provide updates.<br>• Support compliance efforts by monitoring adherence to company policies and procedures.
<p>We are seeking a Senior C# / .NET Developer to support full‑lifecycle development of custom enterprise applications in a mission‑critical, highly visible environment. This role is ideal for a seasoned developer who is customer‑focused, self‑directed, and comfortable working onsite in a collaborative setting.</p><p>You will work closely with program leadership, business analysts, and engineering teams to translate business and mission requirements into high‑quality technical solutions. Strong communication skills and the ability to operate with limited supervision are essential.</p><p><br></p><p>Key Responsibilities</p><ul><li>Design, develop, and test high‑quality applications using C# and the .NET / .NET Core ecosystem</li><li>Support the full software development lifecycle, from requirements through deployment and operational support</li><li>Collaborate with program managers, business analysts, and engineers to translate requirements into technical solutions</li><li>Lead or contribute to architecture and technical design decisions</li><li>Troubleshoot, debug, and optimize application performance</li><li>Provide operational support and monitoring for deployed applications</li><li>Develop and maintain technical and system documentation</li><li>Participate in Agile development processes and ceremonies</li><li>Interface directly with customers to understand needs and ensure timely, effective delivery</li></ul>
<p>Our company is seeking a reliable, detail-oriented Dispatcher to join our team. The Dispatcher will play a critical role in coordinating schedules, managing communications, and ensuring efficient operations across our organization. This is an excellent opportunity if you are looking to get your foot in the door of a great company. Your will Monday and Friday onsite.</p><p><br></p><p>Responsibilities:</p><ul><li>Receive and respond to requests for service via phone, email, or internal systems</li><li>Filing and processing orders.</li><li>Communicate with field staff and clients to ensure timely and accurate service delivery</li><li>Maintain detailed logs of calls, customer information, and dispatch activities</li><li>Resolve routine issues and escalate complex matters as needed</li><li>Provide exceptional customer service in a fast-paced environment</li></ul>
<p>We are seeking a Dispatcher who will be responsible for coordinating, scheduling, and monitoring the movement of personnel, vehicles, or shipments to ensure timely and efficient operations. You will be working onsite Monday to Friday.</p><p><br></p><p>Key responsibilities:</p><p>• Receiving and prioritizing service requests, calls, or orders from clients or internal teams </p><p>• Handle phone calls and follow up with emails.</p><p>• Scheduling appointments</p><p>• Maintaining accurate records of assignments, service calls, and status updates in dispatch software or logs.</p><p>• Providing excellent customer service, addressing inquiries.</p><p>• Updating heavy data entry into internal system</p><p>• Escalating emergency issues and coordinating response as appropriate.</p><p><br></p>
<p> We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in Tysons Corner, Virginia. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and providing excellent customer service. This position is ideal for someone with strong organizational skills and the ability to manage multiple tasks efficiently.</p><p>Responsibilities:</p><p>• Greet and assist visitors with courtesy and professionalism.</p><p>• Answer and direct incoming phone calls to the appropriate departments.</p><p>• Manage appointment scheduling and maintain calendars efficiently.</p><p>• Perform general receptionist duties, including handling inquiries and correspondence.</p><p>• Support administrative tasks such as handling mailings, filing and data entry as required.</p><p>• Ensure the reception area remains organized and presentable at all times.</p><p>• Provide information and assistance to customers in a timely manner.</p><p>• Collaborate with other team members to enhance office operations.</p>
<p>We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in McLean, Virginia. In this contract position, you will play a key role in ensuring smooth daily operations by providing exceptional customer service and managing front desk responsibilities. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently. You will be working Monday to Friday form 8 am to 5 pm onsite.</p><p><br></p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Greet visitors and clients warmly and assist them with inquiries or directions.</p><p>• Manage a multi-line phone system, answering inbound calls promptly and courteously.</p><p>• Coordinate concierge services to meet the needs of guests and staff.</p><p>• Perform filing and maintain accurate records to ensure efficient document management.</p><p>• Provide support in medical front office tasks, including scheduling and patient coordination.</p><p>• Maintain the front desk area, ensuring it is organized and welcoming.</p><p>• Utilize Microsoft Office tools to create and manage documents, spreadsheets, and correspondence.</p><p>• Handle switchboard operations effectively, managing calls across multiple lines.</p><p><br></p><p>• Deliver outstanding customer service by addressing concerns and resolving issues promptly.</p><p><br></p><p>• Assist with general administrative tasks as needed to support overall operations.</p>
<p>We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in McLean, Virginia. In this contract position, you will play a key role in ensuring smooth daily operations by providing exceptional customer service and managing front desk responsibilities. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently. You will be working Monday to Friday form 8 am to 5 pm onsite.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly and assist them with inquiries or directions.</p><p>• Manage a multi-line phone system, answering inbound calls promptly and courteously.</p><p>• Coordinate concierge services to meet the needs of guests and staff.</p><p>• Perform filing and maintain accurate records to ensure efficient document management.</p><p>• Provide support in medical front office tasks, including scheduling and patient coordination.</p><p>• Maintain the front desk area, ensuring it is organized and welcoming.</p><p>• Utilize Microsoft Office tools to create and manage documents, spreadsheets, and correspondence.</p><p>• Handle switchboard operations effectively, managing calls across multiple lines.</p><p>• Deliver outstanding customer service by addressing concerns and resolving issues promptly.</p><p>• Assist with general administrative tasks as needed to support overall operations.</p>
<p>We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in Farifax, Virginia. In this contract position, you will play a key role in ensuring smooth daily operations by providing exceptional customer service and managing front desk responsibilities. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently. You will be working Monday to Friday form 8 am to 5 pm onsite.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly and assist them with inquiries or directions.</p><p>• Manage a multi-line phone system, answering inbound calls promptly and courteously.</p><p>• Coordinate concierge services to meet the needs of guests and staff.</p><p>• Perform filing and maintain accurate records to ensure efficient document management.</p><p>• Provide support in medical front office tasks, including scheduling and patient coordination.</p><p>• Maintain the front desk area, ensuring it is organized and welcoming.</p><p>• Utilize Microsoft Office tools to create and manage documents, spreadsheets, and correspondence.</p><p>• Handle switchboard operations effectively, managing calls across multiple lines.</p><p>• Deliver outstanding customer service by addressing concerns and resolving issues promptly.</p><p>• Assist with general administrative tasks as needed to support overall operations.</p>
We are offering a contract opportunity for an Executive Assistant. In this role, you will be providing comprehensive administrative support in a fast-paced environment, primarily for the CFO. Your tasks will span across different areas such as scheduling, document management, research, and presentation preparation. <br> Responsibilities: <br> • Assisting the CFO with a variety of administrative duties using Microsoft Office products including Word, Excel, Planner, Teams, PowerPoint, and Outlook • Scheduling internal or external meetings and maintaining the CFO's calendar meticulously • Documenting policy changes and maintaining up-to-date files • Distributing mail and scheduling and coordinating department and group meetings • Organizing food and beverage service for meetings/events as necessary • Providing support in research and referencing source documents in writing to brief manager on the guidance for presentation to internal, external partners • Attending meetings with the supervisor to take notes on significant parts of discussion, issues, and relevant planned future events • Utilizing skills in ADP - Financial Services, Cisco Webex Meetings, Concur, CRM, Kronos Timekeeping System, About Time, Calendar Management, Communication, Conference Calls, Correspondence to perform tasks efficiently • Performing any other duties as assigned.
<p>Robert Half's client is seeking a proficient Office Assistant situated in Fairfax, Virginia. As an Office Assistant, your main responsibility will be to carry out a range of clerical support tasks, manage customer interactions, and ensure seamless office operations. This opportunity is a contract position.</p><p><br></p><p>Responsibilities: </p><p>• Handling communication through phone calls and scheduling appointment</p><p>• Filing and organizing charts to ensure easy accessibility and accuracy</p><p>• Scanning and photocopying documents as required</p><p>• Using MS Office to manage, organize, and update relevant data</p><p>• Performing receptionist duties, including managing incoming phone calls and directing them to the appropriate department or personnel</p><p>• Handling and sorting incoming U.S. mail and FedEx deliveries, ensuring they reach the appropriate employees</p><p>• Dispatching outgoing mail in a timely and accurate manner</p><p>• Ordering office supplies as needed and managing the existing inventory to ensure smooth office operations</p><p>• Keeping track of office equipment and arranging for maintenance or repairs when necessary</p><p>• Implementing basic office skills to effectively perform daily tasks and duties.</p>
<p>Are you passionate about helping others and delivering outstanding experiences? Join our team as a Customer Service Representative in Manassas, Virginia. This contract position is your opportunity to get into an excellent company. You will be working Monday to Friday.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to customer inquiries by phone, email, or chat in a timely and professional manner</li><li>Resolve issues, address complaints, and provide solutions to ensure customer satisfaction</li><li>Document customer interactions and transactions accurately</li><li>Filing and processing orders.</li><li>Uphold our company’s standards for personalized and efficient service </li></ul>
<p>Robert Half seeking a dynamic and strategic <strong>Vice President of Operations</strong> to lead and scale our clients operational engine. This executive leader will oversee end-to-end operations, including back office administrative functions, customer service, call center operations, contract negotiations, fulfillment, and continuous process improvement. As a key partner to the executive team, the VP of Operations will also drive high-impact special projects that support growth, efficiency, and exceptional customer experiences. This job sites on site full-time Monday-Friday and will have some light quarterly travel involved. Please apply to this posting or contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p>This is a highly visible role for a results-oriented leader who thrives in fast-paced environments and knows how to translate strategy into execution.</p><p><br></p><p>What You’ll Do</p><ul><li><strong>Operational Leadership:</strong> Provide executive oversight of all operational functions, ensuring efficiency, scalability, and alignment with company goals.</li><li><strong>Customer Experience & Call Center Oversight:</strong> Lead customer service and call center teams to deliver consistent, high-quality experiences while optimizing performance metrics.</li><li><strong>Administrative & Fulfillment Excellence:</strong> Ensure seamless administrative operations and fulfillment processes that support both internal teams and external partners.</li><li><strong>Contract Negotiations:</strong> Lead and support contract negotiations with vendors, partners, and service providers to drive value and mitigate risk.</li><li><strong>Process Enhancement:</strong> Identify, design, and implement process improvements that increase efficiency, reduce costs, and improve quality.</li><li><strong>Executive Collaboration:</strong> Partner closely with the executive leadership team on cross-functional initiatives and special projects critical to the company’s growth and transformation.</li><li><strong>Team Development:</strong> Build, mentor, and inspire high-performing teams while fostering a culture of accountability, collaboration, and continuous improvement.</li><li><strong>Performance Management:</strong> Establish KPIs, dashboards, and reporting to track operational success and inform executive decision-making.</li></ul><p><br></p>
<p>A growing manufacturing company is seeking an Administrative Assistant to support their Engineering Department. In this role, you will provide essential support to the Engineering team, ensuring smooth documentation processes and efficient coordination across departments. This position offers an opportunity to contribute to important projects while enhancing organizational workflows.</p><p><br></p><p>Responsibilities:</p><p>• Offer comprehensive administrative and documentation support to the Engineering team.</p><p>• Organize and maintain engineering files, including drawings, specifications, and work instructions, ensuring accurate archiving.</p><p>• Generate various file formats such as PDFs and DXFs for internal teams and external suppliers.</p><p>• Collaborate with Operations and Customer Experience teams to manage returns in the JD Edwards system, ensuring proper documentation and disposition.</p><p>• Prepare meeting notes, summaries, and simple technical presentations for organizational use.</p><p>• Assist in gathering data and documenting processes for continuous improvement projects.</p><p>• Maintain project trackers, action item lists, and engineering schedules to support team productivity.</p>
<p>Join a dynamic and professional team as a Bilingual Receptionist. We are seeking a detail-oriented, friendly, and organized individual who can communicate fluently in both English and Spanish. This front desk position is critical in fostering a welcoming environment, supporting daily office operations, and enhancing client experiences.</p><p>Responsibilities:</p><p>• Greet residents, prospects, and vendors.</p><p>• Manage maintenance requests and update work orders.</p><p>• Handle email inbox and call routing.</p><p>• Assist leasing staff with documentation.</p><p>• Support community announcements and events.</p>
<p>We are looking for a detail-oriented and motivated Office Assistant to join our team on a contract basis in Mclean, Virginia. This role requires a detail-oriented individual with excellent organizational and communication skills to support daily office operations. The ideal candidate will excel in a fast-paced environment while maintaining a composed and detail-oriented demeanor.</p><p>Responsibilities:</p><p>• Answer and direct incoming calls while providing exceptional customer service to visitors and staff.</p><p>• Maintain a clean and organized reception area to ensure a welcoming atmosphere.</p><p>• Assist with general administrative tasks, including scheduling, filing, and managing correspondence.</p><p>• Utilize Microsoft Office Suite to prepare documents, spreadsheets, and presentations as needed.</p><p>• Support office staff with day-to-day operations and project coordination.</p><p>• Ensure adherence to the company's dress code and conduct standards.</p><p>• Monitor office supplies and coordinate replenishment to maintain inventory levels.</p><p>• Handle incoming and outgoing mail and deliveries efficiently.</p><p>• Provide assistance to team members during peak periods or when additional support is required.</p><p><br></p>
