<p>We are seeking an experienced Customer Service Representative to support a high‑volume repair intake environment within the medical device space (endoscopy, sports medicine, and related products). This role is fully remote and requires working Pacific Standard Time hours. The ideal candidate has prior experience in a phone and email queue, strong customer communication skills, and comfort working in a fast‑paced virtual or call‑center environment.</p><p>Key Responsibilities:</p><ul><li>Handle inbound and outbound calls through a round‑robin phone system (Genesis), supporting a high‑volume call queue with scheduled breaks for email work and personal time.</li><li>Serve as the first point of contact for repair intake requests, including endoscopy and sports medicine equipment.</li><li>Address customer inquiries, complaints, and repair‑related claims in a professional and efficient manner.</li><li>Provide support for sales‑related activities, including promotions, installations, and purchase order processing.</li><li>Accurately document customer interactions, repair requests, and case details in ServiceMax/Salesforce (SAP preferred).</li><li>Maintain compliance with consumer laws, internal procedures, and established service guidelines.</li><li>Collaborate with internal teams to improve customer experience based on feedback and service trends.</li><li>Monitor customer interactions to identify opportunities for process improvement and enhanced communication.</li><li>Support repair supervisors and customer care teams by ensuring consistent, high‑quality service delivery.</li></ul><p><br></p>
We are looking for a detail-oriented and proactive Customer Service Representative-Funding (Tier II) to join our team in West Henrietta, New York. This role involves supporting accounts receivable processes, ensuring timely and accurate reporting, and delivering exceptional customer service. As part of a long-term contract position, you will play a key role in maintaining financial accuracy and fostering positive client relationships.<br><br>Responsibilities:<br>• Accurately enter data for invoiced purchases and prepare weekly accounts receivable packets, including reserve analysis.<br>• Monitor and analyze invoice activity to identify discrepancies or potential risks.<br>• Compile and share detailed reports with senior management, ensuring clarity and timeliness.<br>• Collaborate with customers and team members to meet satisfaction goals while adhering to company objectives.<br>• Manage and transmit accounting and payment reports, such as wires, aging reports, and subsidiary financial documents.<br>• Address customer inquiries promptly and professionally to maintain trust and satisfaction.<br>• Offer insights to management by analyzing client activity and providing feedback based on sound business principles.<br>• Ensure all tasks are completed in a timely, organized, and efficient manner to support company policies.<br>• Participate in occasional travel for required training and maintain a strong understanding of company dynamics.<br>• Uphold teamwork and contribute to a positive work environment through effective communication and collaboration.
<p>Hannah Savage with Robert Half is seeking a detail‑oriented, highly organized <strong>Service Coordinator</strong> to support her client's service operations. In this role, you will be responsible for scheduling technicians, managing service requests, performing accurate data entry, and ensuring a positive customer experience. The ideal candidate thrives in a fast-paced environment, communicates clearly, and enjoys solving problems. This position is onsite and based out of Rochester, NY.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Technician Scheduling:</strong> Coordinate and schedule service technicians based on availability, skillset, and customer needs.</li><li><strong>Data Entry & System Management:</strong> Accurately enter service orders, updates, and notes into <strong>NetSuite</strong> and other internal systems.</li><li><strong>Customer Support:</strong> Serve as a primary point of contact for customer inquiries, providing timely updates and resolving concerns with professionalism.</li><li><strong>Quoting & Documentation:</strong> Create service quotes, follow up on outstanding proposals, and maintain accurate documentation for all service-related activities.</li><li><strong>Reporting:</strong> Generate daily/weekly/monthly service reports and support the service team with data insights as needed.</li><li><strong>Workflow Coordination:</strong> Collaborate with technicians, sales, and management to ensure efficient service delivery and smooth operational flow.</li></ul><p>For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!</p>
We are looking for a skilled Recovery Representative I (Tier II) to join our team in Rochester, New York. In this long-term contract role, you will play a critical part in managing corporate collections, ensuring the resolution of returned bank items, and delivering high-quality customer service to both internal and external stakeholders. The ideal candidate will have a strong background in collections and customer service, with a proactive approach to risk mitigation and revenue recovery.<br><br>Responsibilities:<br>• Accurately resolve returned bank items in a timely manner, adhering to established policies and procedures.<br>• Provide exceptional customer service to internal teams and external clients, ensuring satisfaction while minimizing company risk.<br>• Educate clients and branches on resolution processes and recommend alternative service options when necessary.<br>• Develop and maintain knowledge of Paychex products and systems to make informed decisions regarding revenue.<br>• Research and address product and service issues, handling objections with mentorship support to recover lost revenue.<br>• Monitor and update daily payment reports and payroll hold reports to ensure accuracy and prevent penalties or service disruptions.<br>• Evaluate client accounts to determine approved services and implement measures to mitigate company risk.<br>• Maintain daily call quotas and comply with departmental policies and procedures.<br>• Participate in ongoing training sessions to enhance skills and remain compliant with regulatory standards.<br>• Ensure adherence to the Fair Debt Collections Practices Act and other relevant regulatory requirements.
We are looking for a skilled Recovery Representative I (Tier II) to join our team in Rochester, New York. In this long-term contract role, you will play a critical part in resolving bank returns, addressing client concerns, and ensuring compliance with established policies. The position requires a proactive approach to mitigating risk while delivering exceptional customer service to both internal and external stakeholders.<br><br>Responsibilities:<br>• Accurately resolve bank return items in a timely manner to minimize financial impact.<br>• Deliver outstanding customer service to both internal teams and external clients while adhering to company risk guidelines.<br>• Educate clients and internal departments on resolution processes, offering alternative service options as needed.<br>• Develop and maintain a thorough understanding of Paychex products and systems to make informed decisions related to revenue recovery.<br>• Research and address product and service issues, ensuring client objections are handled professionally and resolved effectively.<br>• Collaborate with mentors to manage daily reports such as payment and payroll hold reports, ensuring accuracy and preventing penalties.<br>• Monitor client accounts to evaluate service eligibility, reducing exposure and risk to the company.<br>• Participate in ongoing training sessions to enhance technical knowledge, compliance awareness, and customer service skills.<br>• Ensure adherence to regulatory standards, including the Fair Debt Collections Practices Act, to maintain compliance.<br>• Implement recovery strategies and guidelines to maximize revenue retention.
We are looking for an A/R Recovery Representative I (Tier II) to join our team in Rochester, New York. In this long-term contract role, you will play a vital part in ensuring the accurate and timely resolution of outstanding invoices while delivering exceptional customer service to both internal and external stakeholders. This position requires a proactive approach to mitigating financial risks and addressing billing disputes with attention to detail.<br><br>Responsibilities:<br>• Resolve past-due invoices promptly and accurately to minimize financial risks.<br>• Provide excellent customer service to both internal and external clients, ensuring effective communication and dispute resolution.<br>• Educate clients, partners, and internal teams on resolution processes and billing procedures.<br>• Utilize available systems and resources to address disputes and recover owed revenue.<br>• Maintain compliance with established departmental policies and procedures.<br>• Participate in ongoing training to continually enhance skills and knowledge.<br>• Develop and maintain a working knowledge of company products and services, including payroll, human resources, and acquired portfolios.<br>• Balance service delivery with effective collection strategies to protect company interests.<br>• Collaborate with external partners and departments to streamline recovery processes.<br>• Apply strong organizational skills to manage workload and meet resolution deadlines.
We are looking for an organized and customer-focused Tax Services Specialist to join our team in Rochester, New York. In this role, you will handle a variety of tax-related tasks while ensuring accuracy and efficiency in a fast-paced environment. The ideal candidate will possess strong communication and problem-solving skills, along with the ability to prioritize and meet deadlines. This is a long-term contract position offering the opportunity to contribute to a dynamic and detail-oriented team.<br><br>Responsibilities:<br>• Address outstanding issues promptly to meet service level agreements and maintain client satisfaction.<br>• Build and enhance knowledge of company products, policies, and procedures to provide accurate support.<br>• Organize and prioritize daily tasks to meet time-sensitive deadlines and ensure smooth workflow.<br>• Support clients with tax filings, payments, account registrations, and agency-related inquiries.<br>• Conduct research and resolve tax notices efficiently while maintaining thorough documentation.<br>• Enter and verify data, create spreadsheets, and ensure accuracy in all records.<br>• Utilize systems such as Oracle, Salesforce, and Microsoft Office to streamline processes and manage workloads.<br>• Uphold company values of integrity, innovation, accountability, and respect in all interactions.<br>• Collaborate with internal teams and external clients to deliver exceptional service.<br>• Perform additional duties as assigned to support team and client needs.
<p>Tess Gilmore is looking for a team oriented lead <strong>Payroll Specialist</strong> for her client here in the Rochester area. As the Payroll Specialist you will be responsible for accurately processing high‑volume payroll for a large employee population while ensuring full compliance with federal, state, and local regulations. This role requires exceptional attention to detail, strong systems knowledge, and the ability to manage tight deadlines in a fast‑paced environment. The Payroll Specialist serves as a key resource for employees, managers, and internal partners regarding payroll policies, deductions, taxes, and system functionality.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process end‑to‑end payroll for a large workforce (typically 300–1,000+ employees), ensuring accuracy, timeliness, and compliance with payroll laws and organizational policies.</li><li>Verify and audit timesheets, hours worked, overtime, PTO, shift differentials, and pay adjustments prior to payroll submission.</li><li>Review payroll reports, reconcile discrepancies, and proactively resolve errors before finalizing payroll.</li><li>Administer employee changes including new hires, terminations, garnishments, benefits deductions, tax changes, wage adjustments, and direct deposit updates.</li><li>Maintain accurate payroll records and support internal/external audits as needed.</li><li>Serve as the primary contact for payroll inquiries, delivering prompt and professional service to employees and managers.</li><li>Partner with HR, Finance, and department leaders to ensure data accuracy and support organizational initiatives.</li><li>Prepare and distribute payroll‑related reports, including labor hours, costing, and variance analysis.</li><li>Ensure compliance with federal, state, and local wage/hour laws, payroll tax regulations, and company policies.</li><li>Assist with year‑end processes including W‑2 review, reporting, and reconciliation.</li></ul><p>For immediate and confidential consideration, apply today or contact Tess Gilmore with Robert Half's Rochester, NY branch directly!</p>
<p>We are looking for a motivated and detail-oriented <strong>Collections Specialist</strong> to manage and follow up on outstanding customer accounts. This position is responsible for contacting customers regarding overdue invoices, negotiating payment arrangements, and maintaining accurate records of all collection activities. The ideal candidate will have strong communication skills, a positive attitude, and the ability to manage sensitive situations with professionalism.</p>
<p>Tess Gilmore with Robert Half is currently working with a dynamic company who is seeking to add a Human Resources Administrator to their lively team!</p><p><br></p><p><strong>About the Position: </strong>This role is a great opportunity for a people-focused HR Administrator who will support daily HR operations with a strong emphasis on benefits administration, payroll coordination, and employee support. The ideal candidate thrives in a collaborative environment, enjoys problem‑solving, and is motivated to continue growing their HR skill set. While experience with UKG Payroll is beneficial it is not necessary!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate open enrollment, new hire benefit enrollment, qualifying life events, and benefit terminations.</li><li>Serve as the first point of contact for employees regarding benefit plans (medical, dental, vision, FSA/HSA, disability, life insurance).</li><li>Maintain accurate benefits data within the HRIS and ensure compliance with internal processes.</li><li>Assist with biweekly payroll processing for all employees.</li><li>Verify and audit payroll data, including timecards, deductions, and employee changes.</li><li>Support payroll reporting, reconciliations, and year-end tasks as needed.</li><li>Maintain employee records, onboarding documents, and compliance files.</li><li>Provide administrative support across HR functions including leave management, employee relations coordination, and policy updates.</li></ul><p>For immediate and confidential consideration, apply today or contact Tess Gilmore with Robert Half's Rochester, NY branch directly!</p>
We are looking for a detail-oriented Client Accounting Specialist to join our team in West Henrietta, New York. In this role, you will be responsible for managing accounts receivable processes, ensuring accurate cash application, and maintaining compliance with company policies. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to thrive in a fast-paced environment. This is a long-term contract position offering the opportunity to work with dynamic clients in the payroll services industry.<br><br>Responsibilities:<br>• Accurately process and post daily cash receipts to client accounts and invoices based on provided remittance details.<br>• Ensure same-day completion of all cash application tasks to maintain timely financial records.<br>• Verify invoice documentation for accuracy and address discrepancies by liaising with internal teams.<br>• Conduct research and reconciliation of financial data to ensure compliance with company standards.<br>• Maintain adherence to internal controls and policies for consistent and accurate accounting practices.<br>• Identify and escalate potential fraudulent activities during verification processes.<br>• Collaborate with internal departments to resolve missing or incorrect information efficiently.<br>• Monitor financial transactions for accuracy and provide detailed analysis when required.<br>• Assist with ad hoc financial tasks and reporting to support business operations.<br>• Build strong client relationships through clear communication and reliable service.
<p>Compensation<strong>:</strong> Up to <strong>$110,000</strong></p><p><strong>Location: This is based out of Rochester, NY but this client is</strong> <strong>open to remote individuals out of state for the right experience. If based in Rochester, you must work a hybrid schedule having some in-office presence.</strong></p><p>Employment Type<strong>:</strong> Full-Time/Permanent</p><p><br></p><p><strong>About the Role</strong></p><p>Hannah Savage with Robert Half is seeking an experienced <strong>Product Marketing Manager</strong> to join her client's team and lead the strategic positioning, go‑to‑market planning, and customer-focused messaging for their products. This role is ideal for someone coming directly from a similar product or strategic marketing position within <strong>advanced manufacturing, automotive, display technology, or lighting industries</strong>.</p><p>You will collaborate closely with cross-functional teams—including product management, engineering, and sales—to translate technical capabilities into compelling value propositions that drive market adoption and business growth.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute product marketing strategies, messaging, and positioning for new and existing products.</li><li>Lead go‑to‑market planning, ensuring alignment between product, sales, and marketing stakeholders.</li><li>Conduct market and competitive analysis to identify trends, opportunities, and customer needs.</li><li>Create product launch materials, sales tools, presentations, and content that support successful commercialization.</li><li>Partner with product management to support roadmap development through voice-of-customer insights.</li><li>Analyze product performance and campaign metrics to inform strategy and drive continuous improvement.</li><li>Represent the product marketing function at customer meetings, industry events, and tradeshows as needed.</li></ul><p><br></p><p>For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch! </p>
<p>We are seeking an organized and detail-oriented <strong>Billing Clerk</strong> to join our team. This role is responsible for preparing and issuing invoices, verifying billing data, maintaining accurate records, and assisting with general accounting tasks. The ideal candidate will have strong attention to detail, excellent communication skills, and basic accounting knowledge.</p>
<p>Tess Gilmore with Robert Half is currently working with a Rochester client who is actively seeking a Bookkeeper to join their dynamic team! You will be handling day‑to‑day financial operations including AP, AR, reconciliations, payroll support, and month‑end tasks. This role is designed for a capable bookkeeper ready to take ownership of broad accounting responsibilities—but is also open to junior‑level applicants who are eager to learn, grow, and advance into a full‑charge capacity. This role works closely with leadership, vendors, and internal teams to ensure accurate records, timely reporting, and strong financial controls.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manages the general ledger, prepares journal entries, maintains account schedules, and ensures that financial data is accurate, complete, and up to date.</li><li>Performs monthly bank, credit card, and balance sheet reconciliations; identifies discrepancies and ensures resolution prior to close.</li><li>Processes vendor invoices, matches POs/receipts, validates coding, resolves price/quantity issues, and prepares routine payment runs across checks, ACH, and electronic methods.</li><li>Creates customer invoices, records incoming payments, monitors aging, and coordinates follow‑up on overdue balances to maintain cash flow health.</li><li>Assists with payroll preparation, timesheet collection, benefit deductions, and related employee record maintenance; applies confidentiality and accuracy across all payroll tasks.</li><li>Supports the preparation of internal financial reports, management summaries, and budget tracking, ensuring data integrity and timely delivery.</li><li>Maintains organized, audit‑ready documentation for all financial transactions; supports tax filings, 1099 preparation, and external accountant requests.</li><li>Partners with leadership and cross‑functional teams to resolve financial questions and support special projects; contributes to improvements in accounting workflows and processes.</li></ul><p><br></p><p>For immediate and confidential consideration, apply today or contact Tess Gilmore with Robert Half's Rochester, NY branch directly!</p>
<p>Process invoices, payments, and customer billing</p><p>Handle vendor and customer inquiries</p><p>Reconcile accounts and support month‑end tasks</p><p>Maintain accurate financial records</p>
<p>Jenny Bour with Robert Half is working with a manufacturing company that is looking for a detail-oriented <strong>Accounts Receivable Specialist </strong>to join their finance team in Lancaster, New York. In this role Accounts Receivable Specialist role, you will manage key aspects of invoicing, accounts receivable functions, and customer account maintenance. As an Accounts Receivable Specialist, you will collaborate with various departments to ensure accurate financial records and provide essential support in monthly closing activities.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process invoices and oversee accounts receivable controls to ensure timely and accurate billing.</li><li>Enter credit memos and billing orders into the Manufacturing Pro system, ensuring accuracy and avoiding duplication.</li><li>Collaborate with the shipping manager and sales administrators to address invoicing and credit-related matters.</li><li>Maintain the daily invoice control log to track numbering and ensure records are up-to-date.</li><li>Set up new customer accounts in the Manufacturing Pro system following approval and established procedures.</li><li>Assist the Credit Analyst with financial tasks as needed.</li><li>Respond to customer requests for invoice copies promptly and professionally.</li><li>Apply cash payments and generate sales reports when necessary.</li><li>Work independently and communicate effectively with team members after completing training.</li></ul>
We are looking for a detail-oriented Accounting Clerk to join our team in Rochester, New York. This Contract to permanent position offers an excellent opportunity to contribute to a dynamic accounting environment while enhancing your attention to detail. The role involves handling various accounting tasks, ensuring accuracy, and supporting critical financial operations.<br><br>Responsibilities:<br>• Process accounts payable transactions, including vendor invoices and payment schedules.<br>• Manage accounts receivable tasks such as customer billing, cash applications, and collections.<br>• Assist with bank reconciliations and general account balancing.<br>• Post journal entries and maintain the integrity of general ledger records.<br>• Support month-end and year-end financial close activities.<br>• Address vendor and customer inquiries promptly and courteously.<br>• Organize and maintain financial files, reports, and related documentation.<br>• Handle expense reports, purchase orders, and other clerical accounting duties.<br>• Provide assistance during audits, system updates, and special projects as needed.
<p>Tess Gilmore with Robert Half is searching a team leader and people-focused Accounts Payable Manager for a client located here in Rochester, NY. The AP Manager leads the end‑to‑end payables function, ensuring accurate vendor records, on‑time payments, and strong controls. This role oversees a team of AP specialists, drives process improvements, and partners with Purchasing and key vendors to resolve discrepancies and support the broader finance organization. </p><p><br></p><p>The ideal candidate will be able to take on these key responsibilities: </p><ul><li>Oversees daily PO/invoice/receipt matching; validates quantities, pricing, part numbers, and descriptions prior to approval and payment.</li><li>Guides AP specialists in daily workflow; coaches team members on skill development, career paths, and best practices; sets standards for accuracy, responsiveness, and service.</li><li>Identifies process gaps, implements efficiency gains, and strengthens internal controls across AP workflows.</li><li>Manages weekly payment cycles (checks, ACH, and wires), processes recurring obligations (e.g., rent, insurance, shared services), and executes Positive Pay submissions for review by the FP& A Director.</li><li>Owns the vendor database; ensures complete and accurate onboarding documentation (including W‑9s) to support 1099 reporting and annual form issuance.</li><li>Processes credit card transactions and employee expense reimbursements in compliance with policy.</li><li>Reviews PO Accrual reports; reconciles vendor statements and corrects duplicate receipts to maintain accurate inventory and financial records.</li></ul><p><br></p><p>For immediate and confidential consideration, apply today or contact Tess Gilmore with Robert Half's Rochester, NY branch directly!</p>
<p><strong>Schedule:</strong> 25–29 hours per week</p><p><strong>Location:</strong> On‑site in Victor, NY</p><p><strong>Experience Required:</strong> 6+ years in Human Resources</p><p><strong>Employment Type:</strong> Part‑Time, Direct Hire</p><p><br></p><p>Hannah Savage with Robert Half is seeking an experienced and highly motivated <strong>People Partner</strong> to support all facets of Human Resources for her client's Victor, NY location. This role is a hands‑on, all‑encompassing HR position responsible for building trusted relationships with employees and leaders while ensuring consistent, high‑quality HR service delivery.</p><p>This is an ideal opportunity for an HR professional who thrives in a dynamic environment, is comfortable owning a broad range of responsibilities, and enjoys being the go‑to resource for all things people‑related.</p><p><br></p><p>For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today! </p>
We are looking for an experienced VP/Director of Finance to lead strategic financial initiatives and oversee fiscal operations in Lancaster, New York. This role requires a strong ability to align financial strategies with organizational goals while managing comprehensive budgeting, forecasting, and reporting processes. The ideal candidate will have extensive experience in optimizing operational efficiency and collaborating across departments to drive financial performance.<br><br>Responsibilities:<br>• Develop and execute financial strategies that support the company's long-term goals and tactical initiatives.<br>• Oversee the implementation of the Mid-Term Plan in collaboration with operational teams to ensure alignment and success.<br>• Manage working capital, budgeting processes, and rolling forecasts, ensuring accuracy and efficiency.<br>• Establish and track performance metrics to evaluate the success of strategic implementations.<br>• Monitor industrial performance, including efficiency and productivity, while overseeing cost accounting processes.<br>• Update and enforce compliance with Group Policies and ensure best practices are followed throughout the organization.<br>• Support the preparation of strategic multi-year sales proposals for military, aftermarket, and other customer segments.<br>• Foster strong relationships with management team members to promote collaboration and alignment.<br>• Collaborate with divisional leaders to manage accounting, legal, tax, and treasury functions in adherence to Group policies.
We are looking for a detail-oriented Funding Reconciliation Specialist - AP to join our team on a contract basis in Henrietta, New York. In this role, you will play a key part in managing funding processes, ensuring accuracy in reconciliations, and contributing to the efficiency of client operations. This position requires strong analytical skills, technical proficiency, and the ability to collaborate effectively with internal and external stakeholders.<br><br>Responsibilities:<br>• Extract and analyze files from assigned systems on a daily basis to support funding and reconciliation processes.<br>• Determine optimal methods for utilizing systems to streamline funding operations and document procedures for implementation.<br>• Recommend and execute strategies to improve processes and enhance system efficiency.<br>• Collaborate with Service and Implementation teams to support prospective clients in utilizing company systems.<br>• Track and maintain metrics related to system usage and performance.<br>• Conduct routine checks to ensure the accuracy of funding and reconciliation activities.<br>• Provide guidance and education to clients and team members on funding processes.<br>• Assist with additional tasks and responsibilities as assigned.
<p>Tess Gilmore with Robert Half is working alongside a growing client in Rochester to find a dynamic <strong>Human Resources Manager</strong> to sit onsite at their Rochester, NY location. The Human Resources Manager oversees all core HR functions while serving as a strategic partner to leadership. This position provides both operational oversight and high‑level decision-making, ensuring HR initiatives support organizational goals, compliance standards, and a positive employee experience. The HR Manager leads with sound judgment, strong communication, and a solutions‑oriented mindset while guiding HR policies, programs, and staff.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p><strong>Leadership & Strategic HR Management</strong></p><ul><li>Develop and execute HR strategies that align with organizational goals and workforce needs.</li><li>Make informed leadership decisions regarding policies, disciplinary actions, staffing, compensation adjustments, and employee development.</li><li>Lead HR projects such as policy updates, culture initiatives, audit preparation, and process improvements.</li></ul><p><strong>Employee Relations & Workforce Support</strong></p><ul><li>Serve as a trusted advisor and escalation point for complex employee relations issues.</li><li>Partner with managers to coach, mentor, and guide them through performance management and employee concerns.</li></ul><p><strong>Talent Acquisition & Workforce Planning</strong></p><ul><li>Oversee recruitment processes, ensuring effective sourcing, interviewing, selection, and onboarding.</li><li>Collaborate with department leaders to evaluate staffing needs and develop long-term workforce plans.</li><li>Implement strategies to improve hiring quality, retention, and overall candidate experience.</li></ul><p><strong>Compensation, Benefits & Payroll Oversight</strong></p><ul><li>Manage compensation structures, job evaluations, and pay recommendations to ensure competitiveness and equity.</li><li>Oversee benefits administration and annual open enrollment in collaboration with benefits vendors.</li><li>Partner with payroll teams to ensure accuracy, compliance, and timely processing of employee changes.</li></ul><p><strong>HR Compliance & Policy Administration</strong></p><ul><li>Ensure compliance with federal, state, and local labor laws (FMLA, ADA, FLSA, EEO, etc.).</li><li>Maintain employee handbooks, policies, and procedures; communicate updates to staff and leadership.</li><li>Oversee recordkeeping, personnel files, and reporting in accordance with regulatory standards.</li></ul><p><strong>HRIS & Data Management</strong></p><ul><li>Oversee HRIS usage, reporting, and data governance.</li><li>Make data-driven decisions using dashboards and metrics on turnover, retention, job performance, and workforce trends.</li></ul><p><strong>Training & Development</strong></p><ul><li>Identify skill gaps and coordinate training initiatives (leadership development, compliance training, onboarding programs).</li><li>Guide managers and employees through performance evaluation cycles, feedback processes, and development planning.</li></ul><p>For immediate and confidential consideration, apply today or contact Tess Gilmore with Robert Half's Rochester, NY branch directly!</p>
<p>We are looking for a reliable and detail-oriented <strong>Accounts Receivable (AR) Specialist</strong> to join our team. This role is responsible for managing the invoicing process, tracking incoming payments, and maintaining accurate financial records. The ideal candidate will have strong communication skills, excellent attention to detail, and a solid understanding of accounting processes.</p><p> </p>
<p>Tess Gilmore with Robert Half is seeking a detail oriented and outgoing Accounts Payable Specialist to join her client's growing and exuberant team. As the Accounts Payable Specialist you will own the day‑to‑day processing of vendor invoices and employee expenses, ensuring accurate coding, timely payments, and strong compliance with company policies and tax/reporting requirements. This role partners closely with Purchasing, Receiving/Inventory, FP& A, and vendors to resolve discrepancies and maintain clean, auditable records.</p><p><br></p><p>The key responsibilities of this role is listed below;</p><ul><li>Review, validate, and enter invoices into the accounting/ERP system with accurate coding to GL accounts, departments, projects, and locations.</li><li>Research invoice discrepancies (price variances, quantity issues, duplicate charges) and coordinate resolution with Purchasing, Receiving, and vendors.</li><li>Ensure invoices comply with approval matrices and company spending policies.</li><li>Communicate with vendors regarding payment status, missing documents, credits, and account reconciliations.</li><li>Maintain up‑to‑date vendor records, including remit addresses, banking details, payment terms, and tax documentation (W‑9/W‑8).</li><li>Prepare and execute weekly or scheduled payment runs (checks, ACH, wires, virtual cards).</li><li>Validate payment batches for accuracy and proper support before releasing funds.</li><li>Participate in month‑end close activities, including AP accruals, invoice cutoff, and subledger reconciliation to the general ledger.</li></ul><p>For immediate and confidential consideration, apply today or contact Tess Gilmore with Robert Half's Rochester, NY branch directly!</p><p><br></p>
