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3 results for It Support Technician Ii in Riverside, CA

IT Support Analyst
  • Irvine, CA
  • onsite
  • Temporary / Contract
  • 30 - 32 USD / Hourly
  • <p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking a skilled and customer-focused IT Support Analyst to provide Tier 21/2 technical support in a dynamic, environment. This role is responsible for resolving escalated service desk issues, supporting end users across multiple platforms, and maintaining secure and efficient IT operations.. This role is 100% onsite.</p><p><br></p><p>Top Skills:</p><ul><li>2-3 Years of experience</li><li>M365, SaaS, AD</li><li>Windows/Mac OS Exp. (Blended Environment)</li><li>Troubleshooting printers issues, wi-fi, basic network connectivity</li><li>L1/L2 Ticketing issues</li></ul><p><br></p>
  • 2026-04-24T00:00:00Z
Help Desk Analyst
  • Santa Fe Springs, CA
  • onsite
  • Temporary / Contract
  • 38 - 44 USD / Hourly
  • We are looking for a Help Desk Analyst to support end users across a dynamic technology environment in Santa Fe Springs, California. This Long-term Contract position focuses on delivering responsive technical assistance for Windows, macOS, mobile devices, productivity platforms, and core network connectivity issues. The ideal candidate brings a strong customer-first mindset, solid hands-on troubleshooting experience, and the flexibility to provide onsite support for a range of desktop and infrastructure needs.<br><br>Responsibilities:<br>• Deliver day-to-day technical support for employees, resolving issues related to desktops, laptops, mobile devices, account access, and common workplace applications.<br>• Administer user accounts and access within Microsoft 365 and Google Workspace, including password support, permissions updates, and identity-related troubleshooting.<br>• Provide hands-on onsite assistance such as workstation deployments, device setup for new hires, printer installation, cable organization, and office equipment relocations.<br>• Support Windows 11, macOS, and iOS environments by diagnosing user issues, restoring functionality, and guiding users through effective solutions.<br>• Troubleshoot network-related problems by assisting with IP configuration, wireless connectivity, outage investigation, and light voice or data cabling tasks.<br>• Maintain and support endpoint management and identity services, including Entra ID, hybrid Active Directory, Intune, and device enrollment activities.<br>• Assist with endpoint security operations by monitoring device health, reviewing security logs, running malware scans, and escalating concerns when suspicious activity is identified.<br>• Contribute to light server and infrastructure administration tasks as needed while documenting issues, resolutions, and support activity through service desk processes.
  • 2026-04-30T00:00:00Z
IT Engineer
  • Santa Fe Springs, CA
  • onsite
  • Temporary to Hire
  • 57 - 66 USD / Hourly
  • We are looking for an IT Engineer to support and evaluate the technology environment in California. This contract-to-permanent opportunity is ideal for a hands-on, detail-oriented individual who can investigate current systems, identify improvement areas, and help strengthen day-to-day infrastructure performance. The role combines desktop support, technical assessment, and practical problem-solving across user systems, directories, and network-connected assets.<br><br>Responsibilities:<br>• Review the existing IT environment to identify operational gaps, technical risks, and opportunities for improvement.<br>• Perform asset tracking and verification activities to help maintain accurate inventory records for hardware and related equipment.<br>• Conduct testing across workstations, systems, and network components to confirm functionality and uncover issues affecting performance.<br>• Provide desktop and help desk support by resolving user-reported incidents, troubleshooting Windows-based devices, and managing service requests.<br>• Administer and support Active Directory and Azure Active Directory user access, account maintenance, and related system tasks.<br>• Document findings and develop practical remediation recommendations to improve system stability, support processes, and overall IT operations.<br>• Assist with network-related troubleshooting by evaluating connectivity issues and reviewing topology information to support efficient resolution.<br>• Contribute to technical planning efforts related to transitioning away from the current organizational structure or environment as needed.
  • 2026-04-30T00:00:00Z