<p>As an IT Support Technician II, you will use your skills to support the operations team in resolving technical problems with our operations facilities. You will work with a dynamic global team involved with supporting the employees, systems, and applications within our corporate environment. This position serves as the face of IT addressing all issues with the highest degree of professionalism. The ideal candidate should possess superior communication skills, enjoy working in a fast-paced environment, and have a security-centric approach to support our IT environment. </p><p><br></p><p><strong>Title: Warehouse IT Support </strong></p><p><strong>Location: Haslet, Tx </strong></p><p><strong>Pay: $35-40 per hour </strong></p><p><strong>Duration: 12 month contract open to extensions </strong></p><p><br></p><p>This position will be hybrid working at our Haslet/Ft. Worth, TX area distribution centers. The IT Support Technician II will need the ability to work a flexible schedule/shift including weekends, days, and nights as well as support an on-call rotation at various work locations in the greater Ft. Worth area.</p><p><br></p><p>You’ll Make a Difference by</p><p>• Allocating, maintaining, and troubleshooting IT equipment</p><p>• Installing, monitoring, maintaining, and repairing system hardware, software, and peripheral equipment, following design or installation specifications, including using AD – GPO – InTune – and/or SOTI MobiControl</p><p>• Maintaining operation of system hardware by monitoring functionality, performing preventative maintenance, and identifying, reporting, or resolving performance issues, including creating, updating, and managing Windows desktop images through approved solutions</p><p>• Working with network engineers and external vendors for warehouse technical support</p><p>• Administering user access in Windows Active Directory, O365, InTune, JIRA, and other applications</p><p>• Managing relationships and coordinating efforts with external technology suppliers</p><p>• Tracking, managing, and quickly resolving all issues through the JIRA ticketing system</p><p>• Assisting with troubleshooting and resolving system issues, including network, server OS, and application issues</p><p>• Constantly looking for ways to improve user productivity by staying on top of new and emerging technologies (both consumer and enterprise)</p><p>• Contributing to the creation of standard procedures that better streamline DITS team workflow</p><p>• Assisting in training new hires</p><p>• Supporting customers from multiple buildings in the area, as well as remote customers</p><p>• Lifting and moving up to 50 pounds, as well as standing and walking for shifts lasting up to 10–12 hours at a time</p><p>• Traveling within your local or regional area to support our customers</p><p>• Performing other duties as assigned to meet business needs</p><p><br></p><p><br></p>
<p>The IT Operations Manager oversees the organization’s day‑to‑day technology operations and serves as the primary liaison between staff and external IT service providers. This position ensures reliable performance of IT systems, administrative tools, communication platforms, and ticketing software. The role emphasizes coordination, planning, data oversight, and user support with knowledge of technical infrastructure work.</p><p><br></p><p><strong>POSITION: IT OPERATIONS MANAGER</strong></p><p><strong>LOCATION: FORT WORTH, TEXAS</strong></p><p><strong>DURATION: 3-6 MONTH CONTRACT TO PERMANENT</strong></p><p><strong>SALARY: $75-$80K</strong></p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Oversee communications, requests, and issue resolution with the managed IT service provider.</li><li>Coordinate with third‑party software vendors for ticketing systems, administrative platforms, and other operational tools.</li><li>Monitor data storage processes, backups, user access controls, and recovery procedures in partnership with external IT vendors.</li><li>Provide staff with basic troubleshooting, onboarding support, and day‑to‑day technology assistance.</li><li>Maintain documentation for systems, workflows, and vendor-supported processes to ensure organizational continuity.</li><li>Support security practices such as password management protocols, privacy requirements, and general system safeguards.</li><li>Assist leadership with technology upgrades, tool evaluations, and budget planning related to IT needs.</li></ul><p><br></p><p><br></p>
<p><strong>TIER 1 TECHNICAL SUPPORT REPRESENTATIVE</strong></p><p>This role is ideal for someone who enjoys working with technology and supporting customers through technical issues. The position involves daily interaction with users who need help resolving problems with their computers, applications, and connectivity. </p><p><br></p><p><strong>POSITION: TIER 1 TECHNICAL SUPPORT</strong></p><p><strong>LOCATION: GRAND PRAIRIE, TX</strong></p><p><strong>DURATION: 6 MONTH CONTRACT TO PERMANENT</strong></p><p><strong>RATE: $18-$21/HOUR</strong></p><p><br></p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Serve as the primary contact for incoming technical support requests through phone, email, and online channels.</li><li>Troubleshoot Windows 10, email systems, Office 365 tools, internal CRM applications, and basic network connectivity issues.</li><li>Ask clear, targeted questions to understand user problems and determine the most effective solution.</li><li>Document all support interactions in a clear, accurate, and complete manner.</li><li>Research recurring issues and contribute to internal knowledge resources.</li><li>Support continuous improvement efforts by identifying common technical trends.</li><li>Participate in ongoing training to expand both technical and customer service skills.</li></ul>
<p>We are looking for a highly skilled Firewall Engineer I to join our team on a long-term contract basis. Based in Corinth, Texas, this role focuses on safeguarding enterprise networks and ensuring optimal performance. The ideal candidate will have extensive experience in network architecture, cybersecurity, and incident response, playing a crucial role in maintaining system reliability and protection against cyber threats.</p><p><br></p><p>Responsibilities:</p><ul><li>Design, implement, and manage enterprise-level network infrastructure to ensure high availability and scalability.</li><li>Configure and maintain essential network devices, including routers, switches, firewalls, and load balancers.</li><li>Optimize network performance and troubleshoot issues to identify and resolve root causes effectively.</li><li>Deploy robust security solutions such as firewalls, endpoint protection, and SIEM systems to protect against cyber threats.</li><li>Conduct regular vulnerability assessments and penetration testing to identify and address security risks.</li><li>Develop and enforce network security policies and procedures that align with industry standards.</li><li>Monitor security alerts and lead incident response activities to address potential threats promptly.</li><li>Maintain comprehensive documentation of network configurations, diagrams, and processes for auditing and compliance purposes.</li><li>Collaborate with cross-functional teams, including IT Support and DevOps, to implement secure solutions.</li><li>Provide advanced technical support and training to internal teams to ensure effective use of network and security systems.</li></ul>
<p><strong>Build cloud infrastructure that keeps global operations running.</strong></p><p>Join a team modernizing large‑scale systems and accelerating cloud‑native adoption through automation, Infrastructure as Code, and high‑impact observability practices. This role designs, automates, and operates AWS environments using Terraform, CI/CD pipelines, and modern monitoring tools. You’ll collaborate across engineering, product, QA, and security teams to deliver reliable, scalable, and secure platforms. The position plays a key role in application modernization, AWS migrations, platform optimization, and mentoring team members. </p><p><br></p><ul><li>Design, build, and maintain CI/CD pipelines (e.g., Jenkins, Bitbucket) for applications and infrastructure.</li><li>Develop and operate observability platforms (Datadog, Grafana, Dynatrace) to ensure system performance and reliability.</li><li>Support migration of legacy workloads into AWS and enable adoption of services like ECS, Lambda, Aurora, and S3.</li><li>Implement Infrastructure as Code using Terraform and build reusable automation modules.</li><li>Participate in code reviews and champion automated testing, monitoring, and release best practices.</li><li>Troubleshoot CI/CD, observability, and deployment issues for engineering teams.</li><li>Document processes, create playbooks, and share infrastructure diagrams.</li><li>Lead complex infrastructure initiatives and drive improvements across IaC, CI/CD, observability, and cloud architecture.</li><li>Mentor junior engineers and contribute to hiring, onboarding, and DevOps culture development.</li><li>Collaborate cross‑functionally and help shape long‑term cloud strategy (AWS‑first with some Azure support).</li></ul>
<p>Join a healthcare team where your work directly supports high‑quality laboratory operations and a stronger patient experience. This role supports, maintains, and optimizes the laboratory components of an Electronic Health Record (EHR) system. You’ll collaborate with clinical, operational, and technical teams to improve workflows, enhance reporting, and ensure reliable integration between laboratory systems, analyzers, and third‑party applications. Ideal for someone with laboratory operations knowledge and experience working within Epic Beaker.</p><p><br></p><ul><li>Lead meetings, facilitate discovery sessions, and provide regular status updates.</li><li>Analyze issues, recommend solutions, and manage incidents and change requests independently.</li><li>Collaborate with IT and application teams on system builds, workflow optimization, and upgrade testing.</li><li>Build and maintain Reporting Workbench reports; interpret data and provide actionable insights.</li><li>Maintain documentation and perform application, integration, and validation testing with end users.</li><li>Interpret Epic workflows and translate reporting needs into specific data requirements.</li><li>Support third‑party integrations, including analyzer interfaces and middleware updates.</li><li>Maintain training environments, develop training materials, and provide end‑user training and support.</li></ul>
<p><strong>Overview</strong></p><p>We’re seeking a seasoned IT professional to help shape and strengthen our technology operations. In this role, you’ll take ownership of critical cloud platforms, identity management, and SaaS administration while driving projects that enhance security, efficiency, and scalability. Acting as the primary partner to the Director of IT Operations, you’ll play a key role in improving processes, implementing automation, and ensuring a seamless experience for users across the organization. This is an opportunity for someone who thrives on solving complex challenges and delivering impactful results in a dynamic environment.</p><p><br></p><p><strong>POSITION: SENIOR IT OPERATION ENGINEER</strong></p><p><strong>LOCATION: DOWNTOWN DALLAS - FULLY ONSITE (parking is paid for)</strong></p><p><strong>SALARY: $115K - $125K </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Administer and maintain Google Workspace, Azure AD, Okta, JAMF, and Intune.</li><li>Oversee identity and access management (IAM), SSO, MFA, conditional access, and integrations.</li><li>Manage Slack, Zoom, and other core SaaS platforms.</li><li>Lead IT operations projects with clear timelines and deliverables.</li><li>Automate workflows and administrative tasks using PowerShell, Python, or similar tools.</li></ul>
We are looking for an experienced Manager of Data Analytics and Costing to join our team in Fort Worth, Texas. This role is essential in driving financial planning, analysis, and costing accuracy within the organization. The ideal candidate will have a strong background in manufacturing cost structures, financial modeling, and team leadership, with a focus on delivering actionable insights and fostering process improvements.<br><br>Responsibilities:<br>• Lead financial planning processes, including budgeting, monthly forecasting, and long-range planning, ensuring alignment with organizational goals.<br>• Conduct detailed variance analyses to compare actual financial results with budgets and forecasts, providing actionable insights and recommendations.<br>• Develop and maintain predictive financial models to support strategic decision-making and scenario planning.<br>• Oversee product and job costing validation processes to ensure accuracy and alignment with operational realities.<br>• Collaborate with operations, production, and supply chain teams to analyze manufacturing variances and identify opportunities for cost savings.<br>• Create and deliver comprehensive management reports and dashboards using advanced tools such as Excel and Power BI.<br>• Implement predictive analytics techniques to anticipate cost trends and mitigate financial risks.<br>• Present financial data and complex analyses in a clear, concise manner for diverse stakeholders, including senior management.<br>• Lead and mentor a team of financial analysts and cost accountants, fostering growth and accountability.<br>• Champion best practices in data analytics and costing, driving continuous improvement across the organization.
