We are looking for an experienced and strategic Senior Director of Operations to join our team in Raleigh, North Carolina. This role will oversee key organizational functions, driving operational excellence and aligning processes with strategic goals. The ideal candidate will play a pivotal role in ensuring efficiency, innovation, and growth across various departments, including facilities, HR, and product management.<br><br>Responsibilities:<br>• Manage and oversee day-to-day operations, ensuring all processes align with organizational goals and run efficiently.<br>• Lead and improve key operational areas such as facilities, event planning, product management, and HR.<br>• Drive strategic initiatives, including process improvement, efficiency enhancements, and integration of AI technologies into workflows.<br>• Establish and monitor KPIs related to operational performance and financial metrics.<br>• Provide leadership and oversight for a training facility, focusing on innovation, increased utilization, and sales growth.<br>• Collaborate with marketing teams to support sales strategies and achieve organizational objectives.<br>• Develop and implement strategic plans to support long-term growth and operational scalability.<br>• Partner with leadership on talent management strategies to attract and retain top-tier professionals.<br>• Ensure office operations are optimized to meet organizational needs and goals.<br>• Assess and implement innovative solutions to address emerging business challenges and opportunities.
We are looking for a detail-oriented Staff Accountant to join our team in Rocky Mount, North Carolina. This role is integral to ensuring the accuracy of financial records and supporting the organization’s accounting processes. The ideal candidate will have a strong background in accounting principles, excellent analytical skills, and the ability to collaborate effectively within a team.<br><br>Responsibilities:<br>• Manage general ledger activities, ensuring accuracy and compliance with accounting standards.<br>• Perform account reconciliations to maintain integrity in financial reporting.<br>• Provide support to the Accounts Payable and Accounts Receivable teams as needed.<br>• Contribute to the monthly and quarterly financial close processes.<br>• Assist in preparing documentation and schedules for audits.<br>• Enhance and maintain accounting workflows to improve efficiency.<br>• Support manufacturing-related accounting tasks, leveraging experience in the industry when applicable.<br>• Ensure compliance with GAAP standards in all financial activities.<br>• Prepare and analyze journal entries to support accurate financial reporting.<br>• Oversee sales tax and corporate tax return processes, ensuring timely submissions.
<p>We are looking for 20 dedicated Call Center Specialists to join our clients 100% remote Customer Support Team. This Contract to permanent position requires individuals who can excel in a fast-paced, high-volume call center environment. The ideal candidate will possess strong communication skills, attention to detail, and a customer-focused mindset to ensure seamless interactions and high-quality service. </p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls from members, medical providers, and other parties, addressing inquiries and resolving issues.</p><p>• Process and adjust claims accurately while adhering to established guidelines.</p><p>• Provide clear and empathetic communication to address customer concerns and questions.</p><p>• Offer detailed information on fee schedules, network participation, and procedural requirements.</p><p>• Maintain accurate and up-to-date customer records and collaborate effectively with internal teams.</p><p>• Redirect misdirected calls, troubleshoot non-routine issues, and provide suitable solutions.</p><p>• Investigate and resolve inquiries using decision-support tools and training resources.</p><p>• Educate callers on processes and validate their understanding to ensure clarity.</p><p>• Support organizational projects and assist other departments as assigned by management.</p><p>• Adapt communication styles to align with the caller’s level of understanding.</p>
We are looking for a dedicated Front Desk Coordinator to join our team in Raleigh, North Carolina. This contract position is an excellent opportunity for someone who thrives in customer-facing roles and enjoys delivering exceptional administrative support. The ideal candidate will possess strong organizational skills and a friendly demeanor to ensure smooth daily operations.<br><br>Responsibilities:<br>• Manage incoming calls via a multi-line phone system, providing prompt and courteous assistance.<br>• Serve as the first point of contact, welcoming visitors and addressing their needs with attention to detail in concierge services.<br>• Maintain accurate records through efficient data entry and file organization.<br>• Collaborate with team members to ensure seamless administrative support across departments.<br>• Utilize Microsoft Office tools, such as Excel, Word, and Outlook, to complete daily tasks efficiently.<br>• Handle scheduling and appointment coordination to meet organizational needs.<br>• Ensure the front desk area remains tidy and organized for a positive visitor experience.<br>• Respond to inquiries and resolve minor issues with excellent customer service skills.<br>• Assist with various office tasks, including mail distribution and supply inventory management.<br>• Uphold confidentiality and a commitment to detail in all interactions.
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Cary, North Carolina. This Contract to permanent position offers an excellent opportunity to work in a fast-paced environment within the wholesale distribution industry. You will play a vital role in delivering exceptional service to customers while contributing to the success of our team.<br><br>Responsibilities:<br>• Provide outstanding customer service by addressing inquiries and resolving issues efficiently.<br>• Process and manage product orders with accuracy and attention to detail.<br>• Handle outbound and inbound calls to offer solutions and identify customer needs.<br>• Collaborate with team members to meet performance metrics and achieve sales goals.<br>• Utilize consultative selling techniques to recommend products and services to customers.<br>• Maintain thorough knowledge of company systems and processes to ensure seamless service delivery.<br>• Participate in paid training sessions to enhance skills and knowledge.<br>• Foster a detail-oriented and supportive work environment while adhering to business casual dress code.
We are looking for a detail-oriented Staff Accountant to join our team in Raleigh, North Carolina. This Contract to permanent position offers an excellent opportunity to contribute to financial operations within the machinery and worktools industry. The ideal candidate will excel in managing inventory-related accounting tasks while ensuring accuracy and compliance in daily financial processes.<br><br>Responsibilities:<br>• Conduct inventory tie-out reviews and reconciliations to ensure accurate reporting.<br>• Post and reconcile daily sales transactions efficiently and in a timely manner.<br>• Prepare and analyze journal entries for the general ledger.<br>• Manage corporate tax returns and ensure compliance with tax regulations.<br>• Oversee sales tax calculations and submissions with precision.<br>• Maintain and update asset inventory records to support financial accuracy.<br>• Collaborate with other departments to streamline accounting processes.<br>• Identify and resolve discrepancies in financial data.<br>• Support month-end and year-end closing procedures.<br>• Ensure compliance with accounting standards and organizational policies.
We are looking for a dedicated and detail-oriented Staff Accountant to join our team in Raleigh, North Carolina. In this Contract to permanent position, you will play a key role in overseeing financial processes and ensuring accurate reporting. This opportunity is ideal for professionals seeking a dynamic work environment with growth potential.<br><br>Responsibilities:<br>• Prepare and analyze monthly and quarterly gross margin reports to support financial reviews.<br>• Manage month-end and quarter-end closing activities, including uploading and reconciling financial data.<br>• Monitor accounts payable and accounts receivable transactions to ensure accuracy and compliance.<br>• Conduct journal entries and maintain the general ledger for accurate financial documentation.<br>• Assist with corporate tax returns and sales tax filings, adhering to regulatory requirements.<br>• Collaborate with team members to improve financial reporting processes and systems.<br>• Provide insights into financial data to support strategic decision-making.<br>• Ensure all accounting practices align with organizational policies and industry standards.
<p>We are looking for a Staff Accountant to join our team in Asheboro, North Carolina. This Contract to permanent position offers an excellent opportunity for professionals skilled in accounting and eager to contribute to a dynamic work environment. The ideal candidate should have expertise in financial management processes and a strong background in QuickBooks Online and accounts payable.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts payable functions, ensuring timely and accurate processing of invoices and payments.</p><p>• Utilize QuickBooks Online to maintain and update financial records efficiently.</p><p>• Prepare and record journal entries to ensure accurate tracking of financial transactions.</p><p>• Maintain the general ledger and reconcile accounts to ensure completeness and accuracy.</p><p>• Assist in the preparation and filing of corporate tax returns and sales tax documentation.</p><p>• Collaborate with team members to analyze financial data and support decision-making processes.</p><p>• Monitor compliance with accounting policies and procedures to ensure adherence to regulations.</p><p>• Support month-end and year-end closing processes, ensuring deadlines are met.</p><p>• Perform audits and reviews to verify the accuracy of financial information.</p><p>• Address and resolve accounting discrepancies in a timely manner.</p>
We are looking for a motivated Customer Success Specialist to join our team in Carrboro, North Carolina. In this role, you will be responsible for ensuring customer satisfaction by addressing inquiries, resolving connectivity issues, and providing exceptional support. This is a Contract to permanent position, ideal for candidates who excel in fast-paced environments and have a passion for delivering top-notch service.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone, email, and other communication channels.<br>• Assist customers in resolving connectivity problems and troubleshooting technical issues.<br>• Maintain accurate and detailed records of customer interactions and solutions provided.<br>• Collaborate with internal teams to ensure customer concerns are addressed effectively.<br>• Handle multiple browsers and tools simultaneously to provide efficient service.<br>• Provide clear and detail-oriented email correspondence to address customer needs.<br>• Identify opportunities to improve customer satisfaction and proactively suggest solutions.<br>• Stay updated on company policies and product knowledge to deliver accurate information.<br>• Ensure a positive customer experience by showcasing empathy and problem-solving skills.
We are looking for a dedicated Staff Accountant to join our team in Chapel Hill, North Carolina. This role offers a dynamic work environment with a blend of onsite and remote opportunities, depending on the employment arrangement. As a key member of the accounting team, you will be responsible for maintaining accurate financial records and ensuring compliance with accounting standards.<br><br>Responsibilities:<br>• Process and manage accounts payable transactions with accuracy and timeliness.<br>• Handle payroll operations using Paylocity, ensuring all payments are processed correctly.<br>• Perform bank and credit card reconciliations to maintain accurate financial records.<br>• Prepare and post journal entries to the general ledger.<br>• Assist with corporate and sales tax filings, ensuring compliance with relevant regulations.<br>• Generate and review corporate tax returns to meet reporting requirements.<br>• Utilize QuickBooks for financial management and reporting tasks.<br>• Support the team in maintaining organized and updated general ledger accounts.<br>• Collaborate with colleagues to resolve discrepancies and streamline accounting processes.
