<p>Patient Care Coordinator will be responsible for overall front desk activities including management of the reception area greeting patients assisting patients with their needs such as completing registration scheduling appointments and handling patient/customer service issues to ensure an overall positive patient experience. </p><p> Principal Duties and Responsibilities: </p><p> - Greet/check-in check-out and direct patients and visitors. </p><p> - Schedule appointments update patient information in practice management system and provide information to patients. </p><p> - Process payments and handle patient complaints. </p><p> - Ability to build and maintain rapport with all referral sources. </p><p> - Ability to multi-task and work in a fast-paced environment </p><p> - Organizes workflow and appointment by reading and routing correspondence collecting customer information and managing assignments. </p><p> - Completes requests by always greeting all clients patients with courteous and respectful interactions on the phone via email or portal interaction and answering or referring all inquiries as appropriate team member. </p><p> - Maintains patient confidence and protects operations by always keeping information confidential in compliance with all HIPAA rules and regulations. </p><p> - Ability to de-escalate dissatisfied patients and offering patient assistance and support as needed. </p><p> - Secures information by completing all necessary actions required within the assigned system and established procedures. </p><p> - Provides all historical reference required by utilizing filing and retrieval systems. - Contributes to team effort by accomplishing all related tasks as needed. </p><p> - Always provides superior customer service excellence. </p><p> - Remains flexible on behalf of the position and the team </p><p> - Ability to interact both positively and professionally through multiple departments within the practice. </p><p> - Ability to work both independently as well as within a team environment. </p><p> - All other duties as assigned. </p><p><br></p><p><br></p>
We are looking for a motivated Customer Success Specialist to join our team in Carrboro, North Carolina. In this role, you will be responsible for ensuring customer satisfaction by addressing inquiries, resolving connectivity issues, and providing exceptional support. This is a Contract to permanent position, ideal for candidates who excel in fast-paced environments and have a passion for delivering top-notch service.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone, email, and other communication channels.<br>• Assist customers in resolving connectivity problems and troubleshooting technical issues.<br>• Maintain accurate and detailed records of customer interactions and solutions provided.<br>• Collaborate with internal teams to ensure customer concerns are addressed effectively.<br>• Handle multiple browsers and tools simultaneously to provide efficient service.<br>• Provide clear and detail-oriented email correspondence to address customer needs.<br>• Identify opportunities to improve customer satisfaction and proactively suggest solutions.<br>• Stay updated on company policies and product knowledge to deliver accurate information.<br>• Ensure a positive customer experience by showcasing empathy and problem-solving skills.
<p>We are looking for 20 dedicated Call Center Specialists to join our clients 100% remote Customer Support Team. This Contract to permanent position requires individuals who can excel in a fast-paced, high-volume call center environment. The ideal candidate will possess strong communication skills, attention to detail, and a customer-focused mindset to ensure seamless interactions and high-quality service. </p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls from members, medical providers, and other parties, addressing inquiries and resolving issues.</p><p>• Process and adjust claims accurately while adhering to established guidelines.</p><p>• Provide clear and empathetic communication to address customer concerns and questions.</p><p>• Offer detailed information on fee schedules, network participation, and procedural requirements.</p><p>• Maintain accurate and up-to-date customer records and collaborate effectively with internal teams.</p><p>• Redirect misdirected calls, troubleshoot non-routine issues, and provide suitable solutions.</p><p>• Investigate and resolve inquiries using decision-support tools and training resources.</p><p>• Educate callers on processes and validate their understanding to ensure clarity.</p><p>• Support organizational projects and assist other departments as assigned by management.</p><p>• Adapt communication styles to align with the caller’s level of understanding.</p>
<p>We are looking for a detail-oriented Bilingual (Spanish) Administrative Assistant to join our team in Raleigh, North Carolina. In this long-term contract position, you will play a vital role in supporting daily operational functions while ensuring smooth communication and organization within the office. This is a great opportunity to contribute to a non-profit organization and make a meaningful impact.</p><p><br></p><p>Responsibilities:</p><p>• Manage and organize administrative tasks, ensuring efficient office operations.</p><p>• Respond to incoming calls with attention to detail, providing accurate information and support.</p><p>• Perform data entry tasks with precision to maintain up-to-date and accurate records.</p><p>• Support receptionist duties, including greeting visitors and handling inquiries.</p><p>• Coordinate and schedule meetings, appointments, and events as needed.</p><p>• Prepare and distribute correspondence, reports, and documentation.</p><p>• Maintain and update office files and systems to ensure accessibility and organization.</p><p>• Collaborate with team members to address administrative needs and streamline processes.</p><p>• Assist in tracking and ordering office supplies to maintain inventory levels.</p><p>• Handle other duties as assigned to support the overall functionality of the office.</p>
We are looking for a dedicated Front Desk Coordinator to join our team in Raleigh, North Carolina. This contract position is an excellent opportunity for someone who thrives in customer-facing roles and enjoys delivering exceptional administrative support. The ideal candidate will possess strong organizational skills and a friendly demeanor to ensure smooth daily operations.<br><br>Responsibilities:<br>• Manage incoming calls via a multi-line phone system, providing prompt and courteous assistance.<br>• Serve as the first point of contact, welcoming visitors and addressing their needs with attention to detail in concierge services.<br>• Maintain accurate records through efficient data entry and file organization.<br>• Collaborate with team members to ensure seamless administrative support across departments.<br>• Utilize Microsoft Office tools, such as Excel, Word, and Outlook, to complete daily tasks efficiently.<br>• Handle scheduling and appointment coordination to meet organizational needs.<br>• Ensure the front desk area remains tidy and organized for a positive visitor experience.<br>• Respond to inquiries and resolve minor issues with excellent customer service skills.<br>• Assist with various office tasks, including mail distribution and supply inventory management.<br>• Uphold confidentiality and a commitment to detail in all interactions.
<p>Our client is seeking an IT Support Technician to provide day‑to‑day technical support across laptops, desktops, user accounts, and core productivity tools. This role focuses on resolving Tier 1/2 issues, supporting Microsoft 365, and ensuring smooth operation of conference rooms and collaboration technology.</p><p><strong>What You’ll Do</strong></p><ul><li>Troubleshoot laptop/desktop issues, performance problems, and basic hardware failures</li><li>Resolve email and Outlook-related issues</li><li>Manage user accounts, passwords, and permissions in O365 and Active Directory</li><li>Support connectivity issues including Wi‑Fi, VPN, and basic network troubleshooting</li><li>Assist with conference room technology, including AV equipment and meeting setups</li><li>Support SharePoint access and basic collaboration issues</li><li>Provide onsite support in Mount Olive, NC as needed</li></ul><p><br></p>
We are looking for an experienced Accounting Manager/Supervisor to lead financial operations and ensure compliance with payroll and human resources standards. This role is based in Alton, Virginia, and offers an opportunity to contribute to accurate financial reporting and strategic decision-making. The ideal candidate will possess a strong background in accounting and a commitment to maintaining internal controls and regulatory compliance.<br><br>Responsibilities:<br>• Manage customer enrollments and billing processes using the online billing platform.<br>• Prepare and post journal entries related to payroll accruals, prepaid expenses, and other financial activities.<br>• Reconcile bank accounts to ensure accurate transaction recording and confirm intercompany account balances.<br>• Lead the month-end closing process, delivering precise financial results by established deadlines.<br>• Maintain and oversee the integrity of the general ledger and support the annual budgeting process.<br>• Implement and enforce internal controls to safeguard assets and ensure compliance with regulations.<br>• Analyze financial systems integration and contribute to the development of operational dashboards.<br>• Provide oversight for payroll processing, benefits administration, and labor compliance reporting.<br>• Collaborate with department leaders to develop and maintain standardized job descriptions.<br>• Support employee engagement initiatives and assist in planning events throughout the year.
We are looking for a detail-oriented Logistics Coordinator to join our team in Wake Forest, North Carolina. This Contract to permanent position offers an exciting opportunity to manage and optimize shipping operations while ensuring compliance with customs regulations. The ideal candidate will excel in coordinating logistics processes, maintaining accurate records, and supporting distribution activities to ensure smooth operations.<br><br>Responsibilities:<br>• Coordinate daily shipping and logistics operations to ensure timely delivery of goods.<br>• Monitor and manage customs processes, ensuring compliance with all regulations.<br>• Collaborate with internal teams and external partners to streamline distribution workflows.<br>• Maintain accurate records and documentation for shipping activities and customs clearances.<br>• Assist in auditing shipping reports to identify and address discrepancies.<br>• Provide administrative support to the logistics department, including scheduling and record-keeping.<br>• Analyze logistical challenges and propose solutions to improve efficiency.<br>• Organize and oversee inventory movements to meet operational demands.<br>• Ensure customer satisfaction by addressing shipping inquiries and resolving issues promptly.<br>• Evaluate logistics performance and prepare reports to support decision-making.
We are looking for a motivated Staff Accountant to join our team in Raleigh, North Carolina. This Contract to permanent position offers an exciting opportunity to manage financial transactions, reconcile accounts, and prepare detailed financial reports for a diverse client portfolio. You will be working with a dedicated team that provides accounting services to over 100 companies, specializing in those with government grant funding.<br><br>Responsibilities:<br>• Record monthly financial transactions for clients using QuickBooks.<br>• Collaborate with senior accounting staff to gather necessary documentation from clients.<br>• Identify and document missing financial materials, ensuring clear communication with the senior team.<br>• Process accounts payable and accounts receivable transactions efficiently.<br>• Complete journal entries and maintain accurate financial records.<br>• Perform detailed bank reconciliations to ensure accuracy of financial statements.<br>• Organize and file supporting financial documentation for compliance purposes.<br>• Handle payroll processing and ensure timely submission.<br>• Prepare and distribute 1099 forms in accordance with regulations.<br>• Generate financial reports using data from QuickBooks to support client needs.
<p>Robert Half is recruiting for a Cash/Treasury Accountant to join our client's team. In this role, you will manage a variety of treasury and accounting functions, ensuring precision and efficiency in daily and monthly operations. The ideal candidate will bring strong analytical skills and a keen attention to detail to support our financial processes.</p><p><br></p><p>Responsibilities:</p><p>• Reconcile over 30 bank statements, security deposit accounts, and intercompany loans with accuracy.</p><p>• Oversee monthly banking activities, including wire transfers and account transactions, ensuring compliance and timeliness.</p><p>• Handle daily banking tasks such as reporting and positive pay transactions.</p><p>• Coordinate quarterly billing processes for different departments across the organization.</p><p>• Prepare and process travel and expense reimbursements using Concur.</p><p>• Maintain detailed and organized travel and legal analysis reports.</p><p>• Assist with year-end financial closing procedures to ensure smooth operations.</p><p>• Keep thorough and accurate documentation aligned with company policies and accounting standards.</p><p>• Support various projects and initiatives as needed to enhance treasury functions.</p><p><br></p><p>For immediate consideration please apply or contact directly Steve Fields at 919-787-8226</p>
<p>Our client is looking for a hands-on Technical Support & Systems Specialist who can operate comfortably between end-user support and core infrastructure. This role blends Tier 2/3 escalations with junior-level systems administration across Windows Server, Microsoft 365, and critical enterprise services.</p><p><strong>What You’ll Do</strong></p><ul><li>Serve as the escalation point for advanced Help Desk issues (access, server, performance).</li><li>Support and maintain Windows Server environments (on‑prem and/or cloud).</li><li>Administer Active Directory: users, permissions, and Group Policy.</li><li>Monitor and troubleshoot server availability, performance, and reliability.</li><li>Support Microsoft 365 tools including Exchange Online and SharePoint.</li><li>Troubleshoot complex Outlook, authentication, and access-related issues.</li><li>Assist with patching, updates, backups, and basic disaster recovery tasks.</li><li>Support network-related issues: VPN, DNS, DHCP, and basic routing.</li><li>Assist with conference room AV and video conferencing systems.</li><li>Contribute to documentation, process improvement, and environment standards.</li><li>Provide onsite support in Mount Olive, NC for infrastructure needs.</li></ul><p><br></p>
We are looking for an experienced Accounts Payable Specialist to join a dynamic team in Rocky Mount, North Carolina. This is a Contract to permanent position that offers an excellent opportunity to contribute to a growing organization within the transportation equipment manufacturing industry. The ideal candidate will excel in detailed financial tasks and have the ability to analyze and improve processes, ensuring accuracy and efficiency in billing and payments.<br><br>Responsibilities:<br>• Process and code invoices accurately, ensuring all transactions are properly recorded.<br>• Conduct detailed analysis to identify and resolve billing discrepancies.<br>• Collaborate with customers and internal teams to research and address account issues.<br>• Utilize AS 400 and Sage Intacct systems to manage accounting tasks and reporting.<br>• Assist in the transition to new software systems, including Gravitate, to enhance operational efficiency.<br>• Perform data analysis and refine processes to improve workflow and accuracy.<br>• Prepare and execute check runs and Automated Clearing House (ACH) payments.<br>• Contribute to side projects focused on optimizing billing and payment procedures.<br>• Maintain a high level of attention to detail in all accounts payable tasks.<br>• Support a team environment with a commitment to collaboration and excellence.
We are looking for a detail-oriented Senior Accountant to manage essential accounting operations and oversee the month-end close process for a manufacturing company in Morrisville, North Carolina. In this role, you will handle various aspects of accounting, including accounts payable, accounts receivable, cash management, journal entries, reconciliations, and financial reporting. This is a Contract position offering hybrid flexibility, with part-time and long-term options available.<br><br>Responsibilities:<br>• Prepare and record journal entries for revenue, accounts receivable, cash, prepaid expenses, fixed assets, accounts payable, accruals, and payroll in compliance with US accounting standards.<br>• Conduct detailed account reconciliations and assist in generating monthly financial statements along with variance analysis.<br>• Manage bank account reconciliations on a monthly basis and ensure daily cash balancing workflows are completed.<br>• Provide support for customer inquiries and collaborate with internal stakeholders to address accounting-related matters.<br>• Assist in preparing for both internal and external audits by gathering relevant documentation and responding to requests.<br>• Research and apply technical accounting standards to ensure compliance with updated policies and procedures.<br>• Contribute to special projects, including system enhancements, process improvements, and accounting tasks related to mergers and acquisitions.<br>• Monitor and ensure accuracy in transactional workflows to maintain financial integrity.<br>• Identify opportunities for streamlining accounting processes and implementing best practices.<br>• Support the adoption of new accounting standards to align with organizational goals.
We are looking for a Senior Accountant to join our team in Raleigh, North Carolina. In this role, you will provide expert accounting and compliance services to a diverse portfolio of clients, ensuring adherence to regulatory standards and delivering accurate financial reporting. This position offers an opportunity to lead and collaborate on accounting initiatives while supporting business growth and client success.<br><br>Responsibilities:<br>• Manage a portfolio of accounting and compliance engagements, ensuring accuracy and adherence to standards.<br>• Deliver comprehensive accounting services tailored to small and medium-sized businesses.<br>• Review and approve journal entries and financial reports prepared by staff accountants.<br>• Prepare detailed schedules, including depreciation, accrued revenue, and other financial entries.<br>• Ensure proper implementation and operation of clients’ internal control systems.<br>• Generate monthly financial reports and provide insightful analysis for clients.<br>• Assist clients with government grant accounting and reporting requirements.<br>• Lead new clients in establishing grant-compliant accounting frameworks and internal controls.<br>• Guide clients through processes such as drawing funds from awarding agencies and preparing accounting policies and procedures manuals.<br>• Support clients during financial statement audits and compliance reviews.
We are looking for a detail-oriented Cash Application Specialist to join our team in Cary, North Carolina. In this long-term contract position, you will play a pivotal role in managing cash applications and ensuring accurate accounts receivable processes. This opportunity is ideal for professionals seeking to contribute their expertise in payment posting and financial operations.<br><br>Responsibilities:<br>• Accurately post incoming cash payments to the appropriate accounts and invoices.<br>• Maintain and update accounts receivable records to ensure data integrity and accuracy.<br>• Investigate and resolve discrepancies in payments or account balances.<br>• Collaborate with internal teams to streamline cash application processes.<br>• Monitor and report on payment trends and account statuses.<br>• Ensure compliance with company policies and financial regulations during cash application activities.<br>• Communicate with customers or clients to address payment inquiries or issues.<br>• Assist in reconciling accounts and preparing reports for management review.<br>• Support continuous improvement initiatives within the cash application function.<br>• Provide timely updates and documentation related to payment processing activities.
