We are looking for a dedicated Facilities Assistant to join our team in New York, New York. In this long-term contract position, you will play a pivotal role in maintaining a clean, organized, and efficient office environment while supporting various operational needs. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a proactive approach to ensuring seamless day-to-day operations.<br><br>Responsibilities:<br>• Perform daily inspections of office spaces to confirm cleanliness, organization, and functionality.<br>• Respond promptly to maintenance requests and work orders, ensuring compliance with company standards and delivering exceptional customer service.<br>• Coordinate and support logistics for events, meetings, and conference facilities as required.<br>• Assist with reception and guest services, including mail handling, courier arrangements, and maintaining office supplies.<br>• Oversee equipment maintenance, manage building access passes, and liaise with landlords to address property-related concerns.<br>• Contribute to safety and security efforts by adhering to established protocols and supporting emergency preparedness.<br>• Utilize Computerized Maintenance Management Systems (CMMS) to track and report maintenance activities.<br>• Monitor conference room setups and ensure all technical and logistical requirements are met.<br>• Collaborate with team members to identify and resolve facilities-related challenges efficiently.<br>• Maintain a strong focus on delivering consistent, high-quality service while working independently.
We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This role involves providing technical support for desktops, workstations, and related hardware, ensuring smooth operations across various systems. As a long-term contract position, this opportunity is ideal for professionals seeking stability and growth in the healthcare industry.<br><br>Responsibilities:<br>• Provide technical assistance for desktop systems, including troubleshooting and resolving issues efficiently.<br>• Manage and support Active Directory operations to maintain system security and functionality.<br>• Install, configure, and maintain desktop hardware and peripherals to ensure optimal performance.<br>• Perform imaging and deployment of Windows 10 systems across the organization.<br>• Conduct regular maintenance and updates for workstations to prevent potential disruptions.<br>• Collaborate with team members to address complex technical challenges and implement solutions.<br>• Document technical procedures and solutions to enhance knowledge sharing within the team.<br>• Ensure compliance with security protocols and standards during all technical operations.<br>• Assist users with software installations and updates to maintain compatibility and productivity.<br>• Provide timely and effective communication to users regarding technical issues and resolutions.
<p>Join our team as an IT Support Specialist, where you will oversee the day-to-day operation, provide technical support, and collaborate on system upgrades and maintenance projects. You’ll work closely with our global IT team and be involved with a range of IT initiatives supporting our business needs.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day IT support globally, resolving technical issues for users</li><li>Escalate unresolved issues to internal or external partners as needed</li><li>Ensure adherence to corporate security standards for computers and servers</li><li>Follow all documented IT procedures and workflows</li><li>Assist in the preparation and maintenance of user manuals and other technical documentation</li><li>Support the testing of IT security and cyber incident response plans</li><li>Complete administrative and ad-hoc tasks as directed by management</li></ul><p><strong>What We’re Looking For</strong></p><p>You are a motivated self-starter with a continuous learning mindset and strong initiative. You enjoy solving problems, thrive in a teamwork environment, and are committed to maintaining secure and reliable systems.</p>
<p>We are looking for an experienced NOC Technician to join our team in Secaucus, New Jersey. In this long-term contract role, you will play a key part in maintaining and optimizing network operations while ensuring seamless connectivity and support for critical systems. This position offers an excellent opportunity to work with cutting-edge technologies and contribute to the smooth functioning of wireless and cable networks.</p><p><br></p><p>Responsibilities:</p><p>• Monitor network systems and ensure continuous performance and stability.</p><p>• Troubleshoot and resolve issues related to Norton Utilities on Windows platforms.</p><p>• Manage Wireless Application Protocol (WAP) configurations and operations.</p><p>• Support and optimize Wireless Personal Area Networks (WPAN) for enhanced connectivity.</p><p>• Oversee the installation and maintenance of cable assemblies to ensure robust network infrastructure.</p><p>• Collaborate with cross-functional teams to address network-related challenges and implement solutions.</p><p>• Conduct routine system checks and generate detailed reports on network health and performance.</p><p>• Stay updated on industry trends and emerging technologies to improve operational efficiency.</p><p>• Provide technical assistance and guidance to team members and stakeholders as needed.</p>
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. The ideal candidate will provide advanced technical support to internal clients, ensuring a seamless experience with desktop systems, software, and connectivity. This role requires strong customer service skills and the ability to address and resolve technical issues efficiently, including high-level support for executives.<br><br>Responsibilities:<br>• Deliver Level 2 and Level 3 technical support for internal users, addressing complex desktop, software, and connectivity issues.<br>• Ensure smooth functionality and troubleshooting of Windows 11 OS, Office 365, Azure Active Directory, and Microsoft Teams.<br>• Provide specialized "white glove" support for visiting executives, resolving technical challenges promptly and professionally.<br>• Handle service ticketing requests, ensuring timely and effective resolution of reported problems.<br>• Diagnose and resolve issues related to video conferencing and connectivity, ensuring optimal performance.<br>• Escalate unresolved technical problems to networking or system administration teams for further investigation.<br>• Collaborate with team members to implement solutions that enhance system performance and user experience.<br>• Maintain up-to-date knowledge of desktop technologies and assist with certifications when required.<br>• Conduct proactive monitoring and maintenance of PC workstations to prevent potential disruptions.
<p><strong>Overview</strong></p><p> The Technical Engineering Training Specialist is responsible for developing and delivering training programs for both internal and external customers across a full product ecosystem (including instruments, reagents, and digital tools). The role ensures users gain a high level of understanding regarding functionality, maintenance, troubleshooting, and operation.</p><p><br></p><p><strong>Essential Duties & Responsibilities</strong></p><ul><li>Provide training to new hire field service and technical support engineers on all system types, covering installation through decommission. Training may be conducted in-person, remotely, or through virtual/live-streamed sessions.</li><li>Provide training to customer biomedical/biomechanical technicians as requested, focusing on preventive maintenance and basic service operations. Training may be in-person, remote, or virtual/live-streamed.</li><li>Deliver lectures and hands-on demonstrations covering safety, installation, programming, maintenance, troubleshooting, and operation. Follow defined course outlines, distribute materials, administer tests, and demonstrate relevant procedures.</li><li>Administer written and practical examinations and document performance outcomes for internal reporting.</li><li>Maintain training equipment in optimal working condition, ensuring instruments, components, and instructional materials are current and functional.</li><li>Observe trainees during instruction, provide support, and answer questions.</li><li>Review and update training content as needed to ensure continuous improvement, retiring outdated documentation and developing new materials when appropriate.</li><li>Participate in meetings, seminars, and industry training to maintain professional knowledge and integrate new information into instruction.</li><li>Ensure that all classes have access to functioning equipment, necessary consumables, and printed materials prior to instruction.</li></ul><p><br></p><p><br></p>
We are looking for an experienced IT Manager to lead and oversee the technological operations of our organization in New York, New York. This role requires a strategic thinker who can ensure the effective management of IT systems, align technology solutions with business goals, and maintain secure and efficient operations. The ideal candidate will demonstrate leadership in IT infrastructure management, vendor relations, and policy development while fostering collaboration across departments.<br><br>Responsibilities:<br>• Develop and execute IT strategies that align with organizational objectives and enhance operational efficiency.<br>• Manage the implementation, maintenance, and upgrades of centralized and distributed IT systems.<br>• Oversee the operation and security of local and wide area networks, ensuring reliable connectivity.<br>• Establish and enforce IT policies to protect organizational assets and maintain compliance with industry regulations.<br>• Facilitate communication between management, staff, vendors, and external technology partners.<br>• Supervise the acquisition of hardware and software, conducting cost-benefit analyses to optimize investments.<br>• Implement and monitor data backup, recovery processes, and cybersecurity measures to safeguard sensitive information.<br>• Provide technical training for staff, ensuring effective use of IT systems and tools.<br>• Lead a team of IT professionals, offering guidance, training, and performance evaluations.<br>• Manage vendor relationships, negotiate contracts, and assess alternatives to ensure cost-effective solutions.
We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems.<br>• Assist with configuration management and system deployments to ensure seamless operations.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Support the setup and maintenance of Cisco and Citrix technologies.<br>• Respond to and resolve help desk tickets in a timely and detail-oriented manner.<br>• Guide end-users through problem-solving steps and provide clear instructions.<br>• Document technical issues and resolutions to contribute to the knowledge base.<br>• Collaborate with team members to improve IT processes and customer satisfaction.<br>• Ensure compliance with company policies and security standards.
We are seeking an experienced and dynamic SecOps Manager with a strong hardware architecture background to oversee and engineer all aspects of PFFCU’s Security and Networking systems. This position offers the opportunity to drive the strategy and implementation of advanced InfoSec infrastructure while mentoring a highly skilled team and collaborating with business leaders and vendors. •Key Responsibilities: Architect and manage PFFCU Security and Networking systems, including hardware, software, and cloud solutions. Oversee performance, tuning, and ongoing maintenance of security infrastructure to ensure peak reliability and security. Direct the implementation and review of security controls, protocols, and audits throughout all InfoSec infrastructure. Proactively recommend, review, and conduct hardening and audit practices across all PFFCU infrastructure. Lead regular review and maintenance of daily operational jobs. Maintain, configure, and update InfoSec systems to meet demanding security, reliability, and performance goals. Monitor and analyze system capacity and performance, identifying needs for upgrades and expansions. Assist in creating and managing budgets and business plans for the InfoSec area. Resolve complex InfoSec infrastructure problems at all levels, document root cause analysis, and implement corrective actions. Document and diagram current security architecture and future expansion plans through thorough analysis. Mentor and foster detail oriented growth among IT and SecOps staff, building a cohesive and high-performing team. Collaborate with third-party vendors and internal business units to facilitate rapid issue resolution and project delivery. Develop a strong understanding of PFFCU’s business operations and interface with end users to support organizational needs. Perform comprehensive system analysis for all hardware/software modifications, vendor releases, patches, and user-requested changes. Revise and update departmental procedures and protocols relating to InfoSec infrastructure, including scheduling and maintenance. Design, document, and implement processes to ensure high availability of all systems, taking direct control during production incidents. Work closely with the SVP IT to set departmental priorities and deliver on project timelines. Engage external contractors as needed, ensuring technical expertise and timely project completion. Fulfill other duties as assigned by the SVP IT.
We are looking for an experienced Level 2 Helpdesk Engineer to join our dynamic team in New York, New York. In this role, you will provide advanced technical support, troubleshoot complex issues, and ensure smooth operations across various IT environments. This position is ideal for professionals who excel in problem-solving and are passionate about delivering exceptional service in a fast-paced, hands-on environment.<br><br>Responsibilities:<br>• Provide Level 2 technical support to diagnose and resolve complex IT issues across infrastructure, cloud services, and endpoint management.<br>• Troubleshoot and manage Microsoft 365 applications, including Exchange Online, Teams, SharePoint, and OneDrive.<br>• Administer Windows Server and Windows OS environments, ensuring optimal performance and reliability.<br>• Support VMware vSphere and vCenter environments, including setup and maintenance.<br>• Design and implement Azure and hybrid cloud solutions to meet client needs.<br>• Utilize PowerShell to automate tasks and streamline IT operations.<br>• Deploy and manage endpoint solutions using Microsoft Intune and Windows Autopilot.<br>• Collaborate with Level 1 engineers to provide guidance and mentorship.<br>• Maintain detailed documentation of processes, solutions, and technical standards.<br>• Participate in root cause analysis and implement long-term fixes to recurring issues.
<p>If you are looking to work at a dynamic University as an Administrative Coordinator you might be the highly skilled candidate, we are looking for! The ideal Administrative Coordinator position is for someone who can work in a fast-paced environment support the Executive Director as well as maintain various administrative responsibilities which requires strong writing skills and high proficiency in MS Office Suite. This Administrative Coordinator role is a contract position located in the Greater Philadelphia Region.</p><p><br></p><p>What you get to do every single day:</p><p>- Coordination of calendar </p><p>- Responsible for booking travel arrangements and coordinating logistics</p><p>- Screen calls and route them accordingly in a timely fashion</p><p>- Process incoming and outgoing mail </p><p>- Coordinate staff coverage for the front desk</p><p>- Track contracts through the approval process and provide updates</p><p>- Track and submit timesheets to payroll for all staff</p><p>- Track inventory and submit supply orders</p><p>- Responsible for expense reporting</p><p>- Submit and track maintenance requests</p><p>- Collaborating with HR on onboarding of student staff</p><p>- Managing and drafting communications </p><p>-Prepare and proofread standard documents, forms, memos, and letters. </p><p>- Liaising with vendors and maintaining vendor relationships</p><p>- Assisting with testing administration/scheduling/excuses/absences</p><p><br></p><p><br></p><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team in Bridgewater, New Jersey. In this long-term contract role, you will provide essential technical support to ensure seamless operation of computer systems, mobile devices, and related technologies. This position requires strong problem-solving abilities and a customer-focused approach to addressing technical issues.<br><br>Responsibilities:<br>• Diagnose and resolve hardware and software issues for desktop computers and mobile devices.<br>• Configure, maintain, and troubleshoot desktop workstations, including Windows 10 systems.<br>• Provide support for Active Directory administration and related user access requests.<br>• Ensure proper imaging and deployment of desktop hardware across the organization.<br>• Assist with the installation and maintenance of office automation tools and software.<br>• Deliver remote and in-person technical assistance to employees as needed.<br>• Document technical issues and solutions in detail for future reference.<br>• Collaborate with other IT teams to address complex system problems.<br>• Conduct routine system checks and updates to ensure optimal performance.<br>• Educate users on best practices for utilizing technology efficiently.
We are seeking an accomplished Senior Embedded Software Engineer to join our Embedded Software team. In this pivotal role, you will lead the design, development, maintenance, and enhancement of Linux-based software powering critical embedded devices such as RFID readers and edge computing systems. This is an exciting opportunity to work across the full embedded stack and drive innovation in connectivity and device management. Key Responsibilities: Develop and maintain robust embedded Linux services, microservices, and system components (Python, Bash, or similar scripting languages). Implement and support REST APIs for microservices, user interfaces, and cloud integration. Collaborate closely with firmware teams to define/consume hardware-level interfaces (RFID, GPIO, networking, drivers). Enhance device telemetry, diagnostics, and service observability to aid Field Service and QA. Write unit, integration, and system-level tests designed for embedded platforms. Conduct peer code reviews, champion code quality, security, and maintainability. Contribute documentation for APIs, service behavior, packaging, upgrades, and troubleshooting. Stay up to date on Linux, networking, RFID standards, packaging technologies, and cloud integrations. Drive improvements in platform reliability and performance, and propose architectural enhancements. Provide estimates, track progress, communicate risks, and deliver work reliably within sprint timelines. Participate in technical design discussions and evaluate tools/frameworks for development. Partner with QA to review test plans, validate releases, and troubleshoot integration issues. Support Field Service and Manufacturing in analyzing, reproducing, and resolving real-world device and system issues. Mentor entry level engineers and contribute to growing team capabilities. Embrace learning new languages, toolchains, frameworks, and platforms. Education: Bachelor’s or Master’s degree in computer programming or a related discipline. If the degree is in another field, must demonstrate that programming has been a primary detail oriented focus. Experience: 8+ years of software engineering experience, including 3+ years in a senior/lead position. At least 2 years of embedded software engineering experience is strongly preferred.
We are looking for an experienced DevOps Engineer to join our dynamic team in New York, New York. In this role, you will play a key part in optimizing and automating our infrastructure to ensure seamless operations. The ideal candidate is passionate about cloud technologies, automation, and driving efficiency across development and deployment processes.<br><br>Responsibilities:<br>• Develop and maintain scalable infrastructure solutions using cloud platforms such as AWS.<br>• Automate deployment pipelines to enhance efficiency and consistency.<br>• Manage container orchestration systems, including Kubernetes, to ensure application reliability.<br>• Implement configuration management tools like Ansible to streamline system setup and maintenance.<br>• Utilize Terraform to define and provision infrastructure as code.<br>• Monitor system performance and troubleshoot issues to ensure high availability.<br>• Collaborate with development teams to integrate DevOps practices into workflows.<br>• Identify opportunities for process improvements and implement solutions.<br>• Ensure security and compliance standards are adhered to across infrastructure.<br>• Document processes and share knowledge to promote team growth.
<p>We are looking for an experienced ERP/CRM Consultant to join our team in Wall, New Jersey. This is a contract-to-permanent position, offering a unique opportunity to contribute to innovative solutions. The ideal candidate will leverage their expertise in Salesforce platforms and client-side scripting to support business processes and deliver effective system configurations.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement configurations within Salesforce Lightning Platform to support organizational needs.</p><p>• Collaborate with stakeholders to gather and document business requirements effectively.</p><p>• Utilize client-side scripting to customize and optimize system functionalities.</p><p>• Create and maintain APIs to enable seamless integrations with external systems.</p><p>• Perform Salesforce administration tasks, including user management and system maintenance.</p><p>• Design and develop solutions within Salesforce Sales Cloud to enhance sales workflows.</p><p>• Ensure quality control and configuration management for all system updates and implementations.</p><p>• Provide technical guidance and support to teams to ensure smooth adoption of new functionalities.</p><p>• Conduct testing and troubleshooting to identify and resolve system issues.</p><p>• Deliver detailed documentation for system configurations and development processes.</p>
We are looking for a skilled Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide technical support and assistance to end-users, ensuring smooth operation and resolution of IT-related issues. This is a contract position with the possibility of becoming permanent, offering an excellent opportunity to grow and develop within the organization.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets, providing effective solutions to address user concerns.<br>• Manage and maintain Active Directory accounts, including user access and permissions.<br>• Troubleshoot and resolve technical issues related to Microsoft Windows and Windows 10.<br>• Provide guidance and support to users experiencing basic IT problems.<br>• Document and track all support activities to ensure accurate reporting and follow-up.<br>• Collaborate with team members to improve processes and streamline IT support.<br>• Conduct routine system checks to identify and prevent potential issues.<br>• Ensure excellent customer service by communicating effectively with end-users.<br>• Assist in the setup and configuration of new hardware and software as needed.
Join our team as a Business Intelligence Software Engineer and help design, build, and maintain innovative reporting and data-driven applications that power field operations, business units, and customer solutions. This is a hands-on coding role that requires strong technical judgment and collaboration with cross-functional teams. You’ll manage the entire development lifecycle, ensuring solutions are scalable, reliable, and aligned with business priorities. Key Responsibilities: Lead the Software Development Lifecycle (SDLC): Oversee all phases of BI application development, from concept through deployment and support. Hands-on Development: Build and maintain applications using Python (PySpark), SQL, and TypeScript/JavaScript. Technical Strategy & Architecture: Apply best practices for design, performance, and scalability. Quality Assurance: Establish testing frameworks, conduct code reviews, and maintain bug-tracking processes. Continuous Improvement: Identify and implement tools and methodologies to streamline development and increase system reliability. Collaboration: Work with internal stakeholders, data scientists, analysts, and operations teams to translate business needs into software solutions. Support & Maintenance: Provide ongoing support for newly developed applications, ensuring smooth integration with existing systems.
<p>Our company is seeking a highly skilled and motivated Systems Engineer to join our technology team in New York City. This is an exciting opportunity for a proactive IT professional to play a critical role in maintaining and optimizing our IT infrastructure.</p><p><strong>Job Summary:</strong></p><p>As a Systems Engineer, you will be responsible for supporting, maintaining, and enhancing our IT systems to ensure seamless operation and exceptional reliability. Your knowledge and experience will help drive our technical initiatives and support our end-users efficiently.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage and maintain IT infrastructure including servers, storage systems, network devices, and all related components.</li><li>Monitor system performance, promptly troubleshoot issues, and ensure high system availability and reliability.</li><li>Configure and administer Azure cloud services (virtual machines, storage, networking, security).</li><li>Oversee Windows Server environments (2016/2019/2022): installation, configuration, and ongoing maintenance.</li><li>Manage Active Directory, including user accounts, group policies, security permissions, and domain services.</li><li>Perform virtualization tasks using VMware: provisioning servers, managing virtual machines, and resolving escalated issues.</li><li>Administer Barracuda Backups Appliance and support data backup and recovery processes.</li><li>Maintain SAN Nimble storage systems to ensure performance and continuity.</li><li>Collaborate with teams to implement and manage secure file transfer solutions (MFT, SFTP).</li><li>Conduct system upgrades, patching schedules, and security updates based on best practices.</li><li>Provide timely technical support to end-users, resolving issues related to hardware, software, and network connectivity.</li><li>Create and maintain robust documentation for system configurations, operational procedures, and troubleshooting processes.</li></ul><p><br></p>
We are looking for a skilled Support Project Manager/Lead to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will oversee project management initiatives, ensuring effective collaboration across teams and the successful delivery of project goals. This position offers a unique opportunity to utilize your expertise in Agile Scrum, project management, and content management systems while contributing to meaningful outcomes in the healthcare industry.<br><br>Responsibilities:<br>• Lead project planning efforts, ensuring objectives, timelines, and deliverables are clearly defined and met.<br>• Facilitate Agile Scrum processes, including sprint planning, stand-ups, and retrospectives, to maintain team productivity.<br>• Oversee the implementation and maintenance of content management systems (CMS) to support project goals.<br>• Collaborate with cross-functional teams to identify and address challenges, ensuring seamless project execution.<br>• Monitor project progress and adjust plans as needed to meet evolving business needs.<br>• Provide coding-related guidance and support where applicable to ensure technical alignment with project requirements.<br>• Prepare and deliver comprehensive project reports to stakeholders, highlighting progress, risks, and mitigation strategies.<br>• Ensure adherence to industry standards and project management best practices throughout the project lifecycle.<br>• Mentor team members on Agile principles and project management methodologies to foster a culture of continuous improvement.<br>• Coordinate with external vendors or partners as necessary to achieve project milestones.
We are looking for an experienced Canvas LMS Support Analyst to provide high-quality application support for the Learning Management System (LMS) at a university in Hoboken, New Jersey. This position primarily involves Tier 2 and Tier 3 support, focusing on troubleshooting and administration of the Canvas platform. As a key resource for faculty and students, you will ensure smooth operations within a dynamic academic environment. This is a long-term contract opportunity with potential for growth into broader LMS and system initiatives.<br><br>Responsibilities:<br>• Deliver Tier 2 and Tier 3 support for the Canvas Learning Management System, addressing issues and resolving technical challenges.<br>• Assist faculty and students by troubleshooting application problems and ensuring efficient resolution.<br>• Administer and maintain the Canvas LMS to guarantee optimal functionality.<br>• Collaborate with internal teams to enhance user experiences and support academic goals.<br>• Provide guidance on system usage and best practices to faculty and staff.<br>• Utilize tools such as Active Directory and Workday to manage user access and system integrations.<br>• Diagnose and resolve hardware or software issues connected to the LMS.<br>• Identify opportunities for process improvements within the system administration workflow.<br>• Stay updated on emerging technologies and recommend upgrades or enhancements.<br>• Support potential expansions into Canvas Catalog and other LMS-related projects over time.
