<p>We are looking for a dedicated Customer Service Representative to join our team in Norwalk, Connecticut. This is a long-term contract position, offering an excellent opportunity to enhance your customer service skills while contributing to a dynamic team environment. The ideal candidate will be responsible for handling customer inquiries, managing orders, and providing exceptional support to ensure client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming customer inquiries and provide accurate information regarding products and services.</p><p>• Process and manage customer orders efficiently, ensuring all details are accurately recorded.</p><p>• Handle both inbound and outbound calls to address customer needs and resolve issues effectively.</p><p>• Collaborate with internal teams to ensure timely delivery of customer orders and resolve any logistical challenges.</p><p>• Maintain detailed records of customer interactions, transactions, and feedback for future reference.</p><p>• Provide solutions to customer concerns, demonstrating professionalism and empathy.</p><p>• Continuously stay informed about company products and services to offer up-to-date information to clients.</p><p>• Assist with administrative tasks related to customer support and order management.</p><p>• Identify areas for process improvement to enhance customer satisfaction.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p>
<p>We are looking for a dedicated Customer Service Representative to join our client's team on a contract basis in Bristol, Connecticut. In this role, you will collaborate closely with regional sales managers and various departments to ensure customer satisfaction throughout the project lifecycle. Your ability to maintain attention to detail and build rapport will be essential in delivering exceptional service and exceeding expectations.</p><p><br></p><p>Responsibilities:</p><p>• Review contracts, quotes, purchase orders, and project documents to understand customer requirements and ensure accuracy.</p><p>• Maintain clear and detail-oriented communication with customers, fostering positive relationships.</p><p>• Coordinate with the technical team to address and fulfill specific technical needs.</p><p>• Schedule and facilitate project meetings to kick off complex assignments.</p><p>• Update and create quotes as needed to support the regional sales team.</p><p>• Collaborate with marketing, finance, and other departments to align efforts and meet project goals.</p><p>• Accurately enter order details into Salesforce and internal systems while maintaining comprehensive project documentation.</p><p>• Monitor backlogs and ensure customer ship dates remain accurate and up-to-date.</p><p>• Record and address customer complaints or claims, working with management to improve overall service quality.</p><p>• Identify packaging and shipping requirements, including special handling conditions.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in White Plains, New York. This is a contract-to-permanent position offering part-time hours, ideal for individuals seeking a dynamic, fast-paced environment. The ideal candidate also has the ability to speak both English and Spanish fluently. </p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls efficiently with attention to detail.</p><p>• Collaborate with customers, primarily business-to-business, to resolve inquiries and provide updates.</p><p>• Process credits and create special orders as needed.</p><p>• Maintain accurate records in the internal system and ensure all information is up-to-date.</p><p>• Escalate complex issues to the appropriate department or supervisor.</p><p>• Assist with dispatching tasks to ensure timely deliveries and operations.</p><p>• Participate in on-site training to develop system navigation skills and role-specific expertise.</p><p>• Communicate effectively with team members and customers to foster positive relationships.</p><p>• Adapt to a rotating schedule and demonstrate flexibility in work hours.</p>
We are looking for a dedicated Sales & Customer Care Consultant to join our team on a contract basis in Mahwah, New Jersey. In this role, you will be responsible for delivering exceptional customer experiences while addressing a variety of inquiries and ensuring seamless service at every interaction. This is a fantastic opportunity to work in the retail industry, where your communication and organizational skills will play a vital role in exceeding customer expectations.<br><br>Responsibilities:<br>• Deliver outstanding customer service by addressing inquiries and resolving issues efficiently and professionally.<br>• Proactively identify and address potential challenges to ensure a seamless customer experience.<br>• Handle a variety of customer needs, including product questions, returns, delivery details, registration processes, and payment assistance.<br>• Meet and exceed sales, quality, and productivity targets to help the department achieve its overall objectives.<br>• Collaborate with team members and other departments to continuously enhance service quality and knowledge.<br>• Maintain accurate records of customer interactions and transactions for smooth follow-up and reporting.<br>• Provide support through various communication channels, such as phone, email, and chat, ensuring timely responses.<br>• Adapt to a flexible work schedule, including weekends and additional shifts during peak periods.
<p><strong>Billing & Collections Specialist</strong></p><p><strong>Hybrid | Norwalk, CT</strong></p><p> <strong>$65,000–$70,000 base salary</strong></p><p><strong>About the Opportunity</strong></p><p>We’re partnering with a <strong>growing, well-established manufacturing and distribution organization</strong> that’s in an active phase of expansion through <strong>recent acquisitions and organic growth</strong>. As the company continues to scale, they’re expanding their Norwalk-based accounting team and adding a <strong>Billing & Collections Specialist</strong> to support increased transaction volume and a more complex customer base.</p><p>This is a great opportunity for someone who enjoys being close to the business, working cross-functionally, and playing a key role in strengthening cash flow and billing operations during a period of growth.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Prepare and issue customer invoices accurately and on time</li><li>Manage collections activities, including following up on past-due balances and resolving discrepancies</li><li>Research and resolve billing issues, short pays, chargebacks, and customer inquiries</li><li>Maintain accurate AR records and customer account information</li><li>Partner closely with sales, customer service, and operations teams to ensure billing accuracy</li><li>Assist with cash application and account reconciliations</li><li>Support month-end close activities related to billing and accounts receivable</li><li>Help improve billing and collections processes as the company continues to scale</li></ul><p><br></p><p><br></p>
We are looking for an experienced Receptionist to join our team on a contract basis in Stamford, Connecticut. In this role, you will serve as the first point of contact for visitors and employees, ensuring a welcoming and organized office environment. Your responsibilities will span across visitor management, office operations, and facilities coordination to support a productive and detail-oriented workspace.<br><br>Responsibilities:<br>• Greet and assist guests, employees, and vendors while facilitating their arrival, orientation, and access to office spaces.<br>• Maintain a clean and organized reception area, kitchen, dining spaces, huddle rooms, and other shared areas.<br>• Track visitor and vendor activity, ensuring proper registration and security protocols.<br>• Process and monitor facilities work orders, addressing issues promptly and ensuring completion.<br>• Manage conference room bookings and troubleshoot any audio/visual equipment concerns.<br>• Oversee office supplies, pantry restocking, and first aid inventory, placing orders as needed.<br>• Coordinate with facilities, maintenance, and security teams to ensure smooth office operations.<br>• Administer building access for associates and visitors, including vehicle registration and locker management.<br>• Perform daily walkthroughs to identify and resolve issues related to janitorial services, printers, and other office amenities.<br>• Assist with ad hoc projects and tasks as assigned, supporting overall office functionality.
<p>We are looking for an experienced Patient Accounts Representative / Biller to join our team <strong>fully on-site in Valhalla, New York</strong>. This <strong>long-term contract-to-hire</strong> opportunity offers an opportunity to play a key role in ensuring accurate and efficient revenue cycle operations within a healthcare setting. The ideal candidate will bring expertise in medical billing, claims processing, and collections while managing multiple priorities in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Perform full revenue cycle duties, including claim preparation, submission, reconciliation of AR accounts, and resolution of credit balances.</li><li>Responsible for the <strong>full billing cycle</strong>, including cash posting, collections, claim processing, and follow‑up.</li><li>Track progress of claims and reconcile payments to ensure accuracy.</li><li>Pursue denied claims, complete resubmissions, write appeal letters, and conduct phone/portal follow‑up with payers.</li><li>Review aging trial balances and work diligently to reduce AR balances.</li><li>Process claims for <strong>Medicaid FFS</strong>, Managed Care, commercial payers, and no‑fault insurance.</li><li>Work closely with the <strong>Patient Access Department</strong> to ensure clean claims and proper documentation.</li><li>Communicate effectively with individuals across varying knowledge levels.</li><li>Manage multiple priorities simultaneously while meeting strict deadlines.</li></ul><p><br></p>
We are looking for a Front Desk Coordinator to join our team in Greenwich, Connecticut. In this role, you will serve as the first point of contact for visitors while ensuring smooth operations at our front desk. This is a Contract to permanent position, offering an excellent opportunity to showcase your organizational skills and customer service expertise in a detail-oriented environment.<br><br>Responsibilities:<br>• Welcome visitors, including vendors, clients, and job applicants, ensuring they receive a positive first impression.<br>• Direct guests to the appropriate individuals or offices and provide clear guidance as needed.<br>• Maintain a clean and organized reception area to uphold a detail-oriented appearance.<br>• Oversee conference room scheduling and readiness, including catering delivery for meetings.<br>• Manage incoming deliveries and ensure proper distribution.<br>• Enforce office security protocols by monitoring visitor access, maintaining a logbook, and issuing badges.<br>• Handle various clerical tasks, such as answering calls and managing correspondence.
<p>Position Overview</p><p>We are seeking a Materials Scientist / Product Testing Engineer to support hands‑on laboratory testing, materials analysis, and preparation of technical documentation for regulatory submissions. This role is primarily onsite and will support the Advanced Technology team by conducting experiments, generating product‑representative samples, and producing high‑quality protocols and technical reports.</p><p>The ideal candidate is precise, detail‑oriented, and comfortable working in a regulated environment with cross‑functional teams, suppliers, and external partners.</p><p><br></p><p>Key Responsibilities</p><p>Laboratory Testing & Materials Analysis</p><ul><li>Conduct laboratory experiments and analyze test data for product‑representative material samples</li><li>Support mechanical and chemical testing of ceramics, metals, and biomaterials (e.g., tensile bond strength, X‑ray diffraction)</li><li>Summarize findings and provide clear, concise interpretations</li></ul><p>Regulatory Documentation & Reporting</p><ul><li>Prepare technical memos, protocols, and comprehensive reports for regulatory submissions</li><li>Document current processes, test methods, observations, and final results</li><li>Ensure all documentation meets required regulatory and internal quality standards</li></ul><p>Cross‑Functional Coordination</p><ul><li>Collaborate with internal teams and external suppliers/vendors to obtain samples and execute required testing</li><li>Coordinate project activities and ensure timely delivery of test results</li><li>Communicate findings with clarity to scientists, engineers, and project leaders</li></ul>
<p>We are looking for a motivated and organized Receptionist to join our team on a long-term contract basis. In this role, you will be the first point of contact for visitors and clients, ensuring a welcoming and attentive environment. Your ability to manage tasks efficiently and maintain a positive demeanor will be essential to the smooth operation of our front desk. As well you will assist the Human Resources department with background checks and administrative tasks as needed. </p><p><br></p><p>Responsibilities:</p><p>• Assist with HR administrative tasks such as background checks.</p><p>• Greet visitors and clients courteously and ensure they feel welcomed.</p><p>• Handle incoming calls and inquiries, providing accurate information and assistance.</p><p>• Manage mail, packages, and deliveries, ensuring timely distribution.</p><p>• Maintain the cleanliness and organization of the reception area to uphold a neat appearance.</p><p>• Schedule and coordinate appointments, meetings, and conference room bookings.</p><p>• Monitor visitor access and maintain security protocols at the front desk.</p><p>• Ensure all interactions reflect the company’s commitment to exceptional service.</p>
<p><strong>Position Overview:</strong></p><p>Our team is seeking a detail-oriented and proactive Collections Specialist for a contract opportunity. In this role, you will be responsible for contacting clients to collect past due balances, managing communications, and ensuring timely payment of outstanding accounts. This position requires previous collections experience and proficiency with ERP systems.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact clients via phone and email to collect on past due accounts and negotiate payment arrangements.</li><li>Document all collection activities, correspondence, and follow-up actions in ERP systems.</li><li>Research and resolve payment discrepancies and client issues related to invoicing.</li><li>Maintain accurate records and ensure compliance with company policies and procedures.</li><li>Collaborate with internal teams to resolve outstanding balances and support cash flow goals.</li><li>Provide regular status updates to management regarding overdue accounts and collection efforts.</li></ul><p><br></p>
<p>We are looking for an Office Administrative Clerk to join our team in Stamford, Connecticut. In this Contract to permanent position, you will handle essential administrative tasks, ensuring smooth office operations and supporting key accounting functions. This role is ideal for someone who thrives in a detail-oriented environment and enjoys working collaboratively across teams, <strong>background with SAGE is a plus!</strong></p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts receivable tasks, including generating accurate client invoices and following up on collections.</p><p>• Handle accounts payable functions, such as reviewing vendor invoices and ensuring timely payments.</p><p>• Perform data entry and maintain organized records of financial transactions and supporting documents.</p><p>• Scan and organize documents to ensure efficient access to files and information.</p><p>• Collaborate with team members to ensure accurate billing for services and projects.</p><p>• Reconcile accounts and resolve discrepancies in a timely manner.</p><p>• Provide back-office support to ensure smooth daily operations.</p><p>• Communicate effectively with vendors and clients to maintain strong working relationships.</p><p>• Assist with ad hoc administrative and accounting projects as needed.</p><p>• Support the preparation of journal entries and monthly accruals.</p>
We are looking for an experienced Collections Specialist to join our team in Norwalk, Connecticut. In this role, you will focus on recovering overdue payments and maintaining effective communication with clients to ensure timely resolutions. The ideal candidate is proactive, detail-oriented, and skilled in handling high-volume collections tasks.<br><br>Responsibilities:<br>• Reach out to clients with overdue accounts, making approximately 30-50 calls daily to recover outstanding payments.<br>• Work diligently to reduce payment delays, aiming to secure payments within 90 days or less.<br>• Manage accounts receivable processes and ensure accurate billing records.<br>• Monitor outstanding balances and prioritize collection efforts based on aging reports.<br>• Communicate effectively with contractors to resolve disputes and negotiate payment terms.<br>• Maintain detailed records of collection activities and document progress.<br>• Collaborate with internal teams to address discrepancies and ensure smooth account management.<br>• Analyze accounts with high overdue balances and create actionable strategies for recovery.<br>• Provide regular updates to management on collection performance and areas for improvement.
