Are you a self-directed, reliable, and eager to learn IT professional who enjoys supporting teams and clients? If you value quality work and can efficiently manage stressful situations, we want to hear from you! Seeking a Level 2 Help Desk Technician with 2 - 4 years of experience in Windows Server, VMware, cloud infrastructure, Windows operating systems, taking escalations and networking with strong communication and customer service skills.
- Networking: routers, switches, firewalls, patching
- Windows server, VMware, cloud infrastructure
- Ticketing, troubleshooting, taking escalations from Level 1 Technicians
- Manage small projects and assist in larger ones
- VOIP phones, wireless technologies, mobile devices
- Multiuser technology environments, security fundamentals, data backup, recovery support
Certifications preferred: M365 Foundations or Associate, CCNA/CCDA/CCNP, Project+, Network+, Security+, Sophos Engineer.
Opportunities to obtain major certifications and mentor new engineers/technicians
Onsite in Canby, OR
Salary range: $56,000 - $64,000 depending on experience
Bonus: Base + Bonuses at 3-X W2 at 15%
Benefits: Health / Dental: Enroll after 90 days
6 paid holidays
Accrued paid vacation: Year 1 = 40 hours, year 2 = 80 hours, year 3 = 120 hours, year 4+ = 160 hours
Accrued sick leave: Accrue one hour of paid sick leave for every 30 hours worked
After 90 days eligible, to participate in the Company’s SIMPLE IRA plan: 3% match
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