<p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p><br></p>
<p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
We are looking for a skilled Desktop Support Manager to oversee helpdesk and desktop operations for a healthcare organization. This long-term contract position is based in West Palm Beach, Florida and involves managing teams, ensuring service delivery excellence, and maintaining endpoint security and compliance. The ideal candidate will have strong technical expertise and leadership experience.<br><br>Responsibilities:<br>• Manage daily operations of the helpdesk and desktop support teams, ensuring incidents and requests are resolved efficiently.<br>• Oversee ticket prioritization, workflow optimization, and adherence to service-level agreements (SLAs) and key performance indicators (KPIs).<br>• Supervise lifecycle management for endpoints, including desktops, laptops, mobile devices, and peripherals.<br>• Implement standardized hardware configurations, software deployment, and endpoint security measures.<br>• Lead and develop a team of helpdesk analysts and technicians, fostering a customer-focused culture.<br>• Monitor service metrics such as ticket trends, resolution rates, and customer satisfaction scores, while producing regular reports.<br>• Ensure compliance with cybersecurity standards, including endpoint security and vulnerability remediation.<br>• Collaborate with vendors and optimize support tools such as ticketing systems and asset management platforms.<br>• Drive automation and self-service improvements to enhance user experience and reduce recurring issues.<br>• Support organizational initiatives, including clinic openings and infrastructure upgrades.
<p><strong>Systems Administrator</strong></p><p>We are seeking a skilled <strong>Systems Administrator</strong> to join our technology team. This role is ideal for someone who enjoys managing servers, supporting infrastructure, and solving complex technical issues in a fast-paced environment. The ideal candidate will have strong troubleshooting abilities, excellent communication skills, and a solid foundation in system administration with room to grow into more advanced responsibilities.</p><p><strong>Responsibilities</strong></p><ul><li>Manage and maintain Windows and/or Linux server environments including patching, updates, and performance monitoring</li><li>Administer Active Directory, Group Policy, DNS, DHCP, file shares, and permission structures</li><li>Support virtualization platforms such as VMware or Hyper-V, including VM creation, tuning, and maintenance</li><li>Oversee backup operations, disaster recovery testing, and storage systems</li><li>Assist with system upgrades, migrations, and infrastructure improvement projects</li><li>Monitor server health, performance metrics, and resource utilization</li><li>Troubleshoot server failures, authentication issues, and network-related system problems</li><li>Maintain accurate documentation including configurations, diagrams, and SOPs</li><li>Collaborate with network, help desk, and security teams to resolve escalated support issues</li><li>Ensure systems comply with organizational security policies and standards</li></ul><p><br></p>
<p><strong>Robert Half is partnering with a professional organization to identify a polished and detail-oriented Bilingual Receptionist who understands that the front desk is the first impression of the business. This role is ideal for someone who is confident communicating in both English and Spanish and takes pride in professionalism, organization, and service excellence.</strong></p><p><br></p><p>What You’ll Do</p><p>As the Bilingual Receptionist, you’ll serve as the face and voice of the organization while supporting smooth daily office operations. Responsibilities may include:</p><ul><li>Greeting visitors, clients, and vendors professionally in <strong>English and Spanish</strong></li><li>Managing a high-volume phone line, routing calls, and taking accurate messages</li><li>Communicating clearly with internal teams and external contacts across both languages</li><li>Coordinating conference room scheduling and meeting logistics</li><li>Handling incoming and outgoing mail, packages, and deliveries</li><li>Maintaining a clean, organized, and professional reception area</li><li>Assisting with data entry, document preparation, and light administrative support</li></ul><p><br></p>
We are looking for an experienced IT Systems Administrator-Level 3 to join our team on a long-term contract basis in Juno Beach, Florida. In this role, you will manage and optimize enterprise IT infrastructure, ensuring operational efficiency, robust cybersecurity measures, and compliance with industry standards. The ideal candidate will bring advanced expertise in system architecture, cloud technology, virtualization platforms, and infrastructure security.<br><br>Responsibilities:<br>• Manage the installation, configuration, and maintenance of computing infrastructure, including operating systems and middleware products, across various platforms.<br>• Evaluate, implement, and adjust software parameters and solutions to optimize system performance.<br>• Develop and enforce cybersecurity measures to safeguard enterprise IT environments and ensure compliance with regulations.<br>• Oversee enterprise Active Directory environments, virtualization platforms, and network infrastructure.<br>• Lead IT infrastructure projects such as data center operations, cloud migrations, and automation initiatives.<br>• Collaborate with monitoring engineers to enhance issue prediction, detection, and automated response systems.<br>• Drive continuous improvement in system reliability through root cause analysis and problem management.<br>• Ensure timely delivery of PC hardware and software asset management processes and IT audit requirements.<br>• Maintain compliance with workstation patching and vulnerability reduction efforts.<br>• Utilize IT governance frameworks to establish policies and procedures that align with best practices and industry standards.
<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
<p>We are looking for an experienced Software Engineer III to join our team in Boca Raton, Florida. In this long-term contract position, you will play a pivotal role in the design, development, and optimization of software solutions while ensuring operational efficiency and adherence to best practices. This opportunity is ideal for professionals passionate about engineering excellence and collaboration within a dynamic environment.</p><p><br></p><p><strong>Overview</strong></p><p>Build and maintain robust, scalable, secure web applications in a fast-paced environment. Work cross-functionally to deliver both frontend and backend solutions. Core scope is <strong>React (frontend)</strong> + <strong>.NET (backend)</strong>, building and optimizing <strong>REST APIs</strong>, and leveraging cloud services.</p><p><strong>Key responsibilities</strong></p><ul><li>Develop and maintain <strong>full-stack</strong> web apps: <strong>React JS (frontend)</strong> + <strong>.NET (backend)</strong></li><li>Build/maintain <strong>RESTful APIs</strong> supporting web and desktop applications</li><li>Apply component-based React patterns; use <strong>TypeScript</strong> and modern <strong>JavaScript async</strong> concepts</li><li>Implement modern CSS techniques/frameworks; optimize UI performance</li><li>Performance test browser-based applications</li><li>Work in <strong>Agile/Scrum</strong></li><li>Participate in <strong>on-call</strong> rotation as needed</li><li>Participate in design reviews; enforce best practices</li><li>Ensure code quality, performance optimization, and security best practices</li><li>Use CI/CD and source control tooling (mentions <strong>Jenkins</strong>, <strong>Git</strong>, <strong>Bitbucket</strong>)</li></ul>
We are looking for a skilled and detail-oriented Bookkeeper to join our team in Boca Raton, Florida. This role requires someone with a strong background in bookkeeping and office administration, particularly within a legal or law firm setting. The ideal candidate will take ownership of billing, collections, and trust account management while supporting day-to-day office operations.<br><br>Responsibilities:<br>• Manage accounts payable and accounts receivable processes with accuracy and efficiency.<br>• Handle billing and collections, including reaching out to clients assertively to ensure timely payments.<br>• Utilize QuickBooks for check processing, financial tracking, and maintaining organized records.<br>• Process trust account transactions and ensure compliance with legal and financial standards.<br>• Coordinate office supply orders and maintain inventory to support daily operations.<br>• Address incoming wires and resolve billing-related inquiries promptly.<br>• Support administrative tasks such as mail distribution and front desk responsibilities.<br>• Implement month-end accounting procedures in collaboration with an external CPA.<br>• Use Smokeball software to manage case-related financial tasks within a legal framework.<br>• Provide general office management support to ensure smooth day-to-day operations.
<p>Responsibilities:</p><ul><li>Lead end-to-end ERP integration initiatives across the organization, ensuring alignment with business objectives and operational needs (Based on general knowledge).</li><li>Collaborate with cross-functional teams to analyze, map, and optimize business processes for effective ERP implementation and integration (Based on general knowledge).</li><li>Manage project timelines, budgets, and resources to ensure successful delivery of ERP solutions (Based on general knowledge).</li><li>Coordinate with external consultants and system vendors for technical support, implementation, and change management throughout the ERP life cycle (Source: 2025 Tech Report.docx).</li><li>Oversee data migration, governance, and analytics functions associated with ERP solutions (Source: 2025 Tech Report.docx).</li><li>Develop and execute training and upskilling programs to address ERP module gaps and facilitate change management (Source: 2025 Tech Report.docx).</li><li>Identify, escalate, and resolve integration challenges, optimizing the use of AI, automation, and cloud-based enterprise systems as needed (Source: 2025 Tech Report.docx).</li><li>Monitor and report on project progress, quantifying ROI and recommending scalable solutions for ongoing optimization</li></ul><p><br></p>
<p>Growing, driven professional services organization, PE backed is seeking a hands-on Accounting Manager to lead day-to-day accounting operations and support financial reporting and analysis.</p><p>This role will serve as the senior accounting lead onsite and will be responsible for overseeing the full accounting cycle, managing the month-end close, and driving process improvements in a dynamic, revenue-diverse environment.</p><p>Key Responsibilities:</p><ul><li>Oversee month-end close and all general ledger activity</li><li>Review journal entries, reconciliations, and accruals</li><li>Manage AR and AP functions, including vendor and revenue oversight</li><li>Handle deferred revenue, prepaid expenses, and fixed assets</li><li>Serve as primary contact for external auditors</li><li>Contribute to financial reporting and analysis (Excel-based)</li><li>Analyze revenue trends by customer, product, and service line</li><li>Lead process improvements and optimize accounting systems</li></ul><p><br></p>
