Our client is seeking a proactive and detail-oriented Administrative Assistant to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to permanent, fully remote (candidate has to be local to Pittsburgh as hiring manager resides in Pittsburgh.) Pay is $23-$25, depending on experience. <br> Key Responsibilities: • Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues. • Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction. • Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise. • Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships. • Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights. <br> Company Offers: • Fully remote work flexibility (based in locally in the Pittsburgh area) • Competitive salary and benefits package • Opportunities for detail oriented growth and development with a growing organization
We are looking for a dedicated Manufacturing Customer Support specialist to join our team in Struthers, Ohio. In this role, you will serve as the primary point of contact for customers, addressing inquiries, processing orders, and resolving issues efficiently. This is a long-term contract position within the metal fabrication industry, offering an opportunity to utilize strong communication skills and manufacturing knowledge to ensure exceptional customer satisfaction.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries and provide accurate information regarding products and services.<br>• Process customer orders efficiently while ensuring accuracy and compliance with company policies.<br>• Address and resolve customer issues, complaints, or concerns with attention to detail.<br>• Coordinate with internal teams to meet customer needs and deadlines effectively.<br>• Maintain detailed records of customer interactions and order statuses using CRM software.<br>• Enforce company policies and the basic labor agreement consistently during customer interactions.<br>• Adapt to shifting priorities and ensure smooth communication between customers and internal departments.<br>• Provide proactive support and build strong relationships with customers to enhance satisfaction.<br>• Utilize technical knowledge of manufacturing processes, particularly within the aluminum extrusion industry, to assist customers.<br>• Monitor and follow up on order progress to ensure timely delivery and resolution of any issues.
<p>We are looking for outgoing Inside Sales Associate to join our client in North Hills Pennsylvania. This is a contrast to permanent position, hours are Monday -Friday 8AM - 4:30PM, fully on-site. You will play a key part in engaging with prospective leads, providing tailored solutions, and driving sales conversions through a consultative approach. This position offers an excellent opportunity to work in the retail industry while collaborating with a supportive team to achieve success. Pay range $20-$25/hr. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Engage with prospective leads to identify their needs and present appropriate product solutions.</li><li>Use consultative sales methods to recommend personalized options and effectively close sales.</li><li>Maintain accurate, detailed documentation of all client interactions and sales activities within company systems.</li><li>Partner with team members to help achieve overall sales goals and support a positive, collaborative workplace.</li><li>Stay up to date on product offerings and industry trends to strengthen sales approaches.</li><li>Participate in team meetings and ongoing training to continually develop skills and performance.</li><li>Efficiently utilize technology tools and software to support daily sales operations.</li></ul>
<p>We are looking for a skilled Financial Analyst/Manager to oversee and optimize pricing strategies. In this role, you will collaborate across departments to ensure pricing aligns with market trends, manufacturing costs, and customer needs, driving profitability and competitiveness. This position requires an analytical mindset and a strategic approach to manage margins and support long-term business objectives.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement pricing models and strategies.</p><p>• Collaborate with Sales, Finance, Operations, and Procurement teams to ensure pricing reflects accurate costs and market conditions.</p><p>• Conduct detailed analyses of cost structures, market trends, and capacity utilization to inform pricing decisions.</p><p>• Establish and oversee discount guidelines and customer-specific pricing agreements.</p><p>• Monitor and manage margin performance to ensure profitability while maintaining market competitiveness.</p><p>• Provide disciplined and accurate quoting processes to support sales initiatives.</p><p>• Evaluate and adjust pricing strategies based on raw material costs and manufacturing economics.</p><p>• Contribute to the development of long-term commercial strategies in a cost-sensitive manufacturing environment.</p><p>• Present financial insights and recommendations to senior management for decision-making.</p><p>• Maintain detailed records and documentation related to pricing models and customer agreements.</p>
We are looking for a dedicated Customer Service Representative to join our team in West Middlesex, Pennsylvania. In this long-term contract position, you will play a vital role in ensuring customer satisfaction by addressing inquiries, managing orders, and providing accurate pricing information. This opportunity is ideal for individuals who thrive in a fast-paced environment and are committed to delivering exceptional service.<br><br>Responsibilities:<br>• Respond to inbound calls promptly and professionally, addressing customer inquiries and concerns.<br>• Process and manage customer orders, ensuring accuracy and timely entry into the system.<br>• Provide detailed pricing information and generate price quotes based on customer requirements.<br>• Collaborate with internal teams to resolve issues and maintain smooth order processing.<br>• Maintain accurate records of customer interactions and transactions in the database.<br>• Monitor and follow up on customer requests to ensure resolution and satisfaction.<br>• Support sales efforts by offering product details and assistance with pricing inquiries.<br>• Identify opportunities for improving customer service processes and contribute to team efficiency.<br>• Uphold company standards by delivering high-quality service and maintaining professionalism.<br>• Assist with general administrative tasks as needed to support the customer service team.
<p>We are looking for a dedicated and detail-oriented Tax Accountant to join our team in Pittsburgh, Pennsylvania. In this role, you will play a key part in ensuring compliance with a variety of tax regulations, including sales and use, personal property, and real estate taxes. The ideal candidate will have a proactive approach to handling tax-related tasks and supporting audits, while maintaining accuracy and efficiency in all deliverables.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review sales and use tax returns to ensure compliance with applicable regulations.</p><p>• Manage the preparation and reconciliation of personal property and carline tax returns, including payments.</p><p>• Oversee the preparation and submission of business licenses and quarterly transaction tax filings.</p><p>• Calculate property tax budgets and perform accrual true-ups for management review.</p><p>• Create and submit exemption certificates for vendor transactions involving tax-exempt purchases.</p><p>• Maintain and audit customer exemption certificates to ensure proper documentation.</p><p>• Respond to tax notices and inquiries related to sales and use, property, and miscellaneous taxes.</p><p>• Conduct research on sales and use tax issues and assist with system updates as needed.</p><p>• Support sales and use, as well as personal property tax audits, by providing necessary documentation.</p><p>• Assist in maintaining the tax calendar and ensuring timely compliance with filing deadlines.</p>
<p>We are looking for an experienced Staff Accountant to join our team on a contract basis in Farmington, Pennsylvania. This role requires a detail-oriented individual capable of managing various accounting tasks, including reconciliations, journal entries, and financial reporting. If you thrive in a dynamic environment and are ready to contribute your expertise, we encourage you to apply.</p><p><strong>Title:</strong> </p><p> </p><p><strong>Position summary: </strong> Staff Accountant</p><p><strong>Responsibilities/Description:</strong> Balance sheet reconciliations, bank reconciliations, month end support, journal entries, revenue reporting</p><p><strong>Onsite /Shift: 100% onsite</strong></p><p><strong>Pay: </strong> $30 an hour</p><p><strong>Contract to possible contract to hire</strong></p><p><br></p><p>Responsibilities:</p><p>• Perform balance sheet reconciliations to ensure accuracy and compliance with financial standards.</p><p>• Manage clearing accounts and bank tax processes effectively.</p><p>• Prepare journal entries and maintain the general ledger with precision.</p><p>• Generate daily and revenue reports to support business operations.</p><p>• Utilize Excel for data analysis and reporting tasks.</p><p>• Collaborate with the team to ensure smooth financial workflows.</p><p>• Handle corporate and sales tax-related tasks as needed.</p><p>• Support month-end and year-end closing processes.</p><p>• Ensure adherence to accounting regulations and company policies.</p><p>• Provide insights and recommendations to improve financial procedures.</p><p><br></p><p><br></p><p><em>If you are interested in being considered for this Staff Accountant position and you have the appropriate background, please apply online via the Robert Half website or via the Robert Half app. After applying to this accounting/finance role, please CALL immediately at 412-788-5020 to confirm your application has been received! Please reference Job # 03810-0013388533 when calling!</em></p><p> </p><p><em>If you visit the Robert Half website and see any other Accounting or Finance jobs in the greater Pittsburgh area that you would like to learn more about, please call 412-788-5020.</em></p><p> </p><p><em>Looking for more than just a job? Robert Half will partner with you to provide resume guidance, interview coaching and help you to assess your career goals.</em></p>
We are looking for a detail-oriented and approachable Receptionist to join our team in Youngstown, Ohio. This role is essential for ensuring exceptional customer service and efficient administrative support within our non-profit organization. As a long-term contract position, you will play a critical role in assisting customers, managing documentation, and maintaining confidentiality in all interactions.<br><br>Responsibilities:<br>• Welcome and assist walk-in and scheduled customers, delivering outstanding customer service.<br>• Conduct interviews with clients to gather household information and verify required documentation.<br>• Review, copy, and manage customer-provided documents to ensure accuracy and completeness.<br>• Support clients by printing missing or previously submitted documents as needed.<br>• Acquire and demonstrate comprehensive knowledge of available programs to effectively assist customers.<br>• Organize and maintain files, ensuring incomplete applications are handled promptly and securely stored at the end of each workday.<br>• Access and retrieve utility bills from online portals to support customer documentation.<br>• Uphold strict confidentiality regarding customer information and records.<br>• Attend training sessions to enhance program knowledge and stay updated on organizational processes.<br>• Follow instructions and directives provided by departmental supervisors and complete additional assigned duties.
We are looking for a detail-oriented Accounting Specialist to join our team in Pittsburgh, Pennsylvania. In this role, you will handle a variety of financial tasks, ensuring the accuracy and efficiency of transactions and records. This position offers an opportunity to contribute to the financial health of the organization while working in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Verify and post account transactions to maintain accurate accounting ledgers.<br>• Investigate and resolve discrepancies in purchase orders, contracts, invoices, and payments.<br>• Manage daily cash operations, including performing bank reconciliations.<br>• Monitor payments, expenditures, invoices, and purchase orders to maintain organized records.<br>• Prepare and submit monthly financial reports, adhering to strict deadlines.<br>• Process invoices using 3-way purchase order matching to ensure accuracy.<br>• File sales and use tax returns in compliance with regulations.<br>• Provide support for additional financial projects as required.
<p>We are looking for an experienced Credit/Collections Supervisor/Manager to join our financial services team. This role requires a strategic leader who can oversee credit and collections operations, manage foreclosure processes, and ensure compliance with regulatory standards. The ideal candidate will bring over 10 years of expertise in commercial collections, credit analysis, and loss mitigation.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement policies and procedures for managing delinquent accounts, foreclosures, and loan defaults.</p><p>• Oversee the review of delinquent loan portfolios and communicate with borrowers through various channels, including calls, letters, and in-person visits.</p><p>• Approve and guide staff on collection strategies and loan workout plans to optimize recovery efforts.</p><p>• Direct foreclosure actions for unresolved accounts, ensuring proper documentation and system updates.</p><p>• Collaborate with legal counsel on litigation and foreclosure matters, attending court hearings as necessary.</p><p>• Manage foreclosed properties by overseeing maintenance, inspections, tax and insurance payments, and asset security.</p><p>• Negotiate and manage rental, lease, and sales agreements for bank-owned properties.</p><p>• Ensure compliance with fair credit reporting regulations and internal standards for loan reporting.</p><p>• Maintain adherence to regulatory requirements, including the Bank Secrecy Act, and support audit processes.</p><p>• Participate in relevant seminars and training sessions to stay informed about industry trends and best practices.</p>
<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p><p><br></p>
<p>We are looking for a detail-oriented Collections Specialist to join our team in Canonsburg, Pennsylvania. This long-term contract position offers an excellent opportunity to manage business-to-business collections and credit analysis processes effectively. The role consists of ensuring timely payments, maintaining customer relationships, and supporting financial operations.</p><p><br></p><ul><li><strong>Position summary: </strong> Credit/Collections Specialist</li><li><strong>Responsibilities/Description:</strong> Business to business collections, credit analysis</li><li><strong>Onsite /Shift:</strong> Hybrid – 1 day a month onsite, must be local</li><li><strong>Pay: </strong> $30-34 an hour</li><li><strong>Contract to possible hire – </strong>Temp only to start<strong> </strong></li></ul><p>Responsibilities:</p><p>• Handle business-to-business (B2B) collections to ensure timely receipt of payments.</p><p>• Conduct credit analysis to evaluate customer accounts and mitigate financial risks.</p><p>• Monitor and manage outstanding invoices while maintaining accurate records.</p><p>• Communicate with clients professionally to address payment discrepancies and resolve issues.</p><p>• Collaborate with internal teams to streamline billing and collection processes.</p><p>• Develop and implement strategies to improve collection rates and reduce overdue accounts.</p><p>• Ensure compliance with company policies and procedures throughout the collections process.</p><p>• Prepare reports on collection activities and account statuses for management review.</p><p>• Provide immediate support in cases of resignations or staffing shortages.</p><p>• Maintain a strong focus on customer satisfaction while achieving collection goals.</p><p><br></p><p><em>If you are interested in being considered for this Collections position and you have the appropriate background, please apply online via the Robert Half website or via the Robert Half app. After applying to this accounting/finance role, please CALL immediately at 412-788-5020 to confirm your application has been received! Please reference Job # 03810-0013389271 when calling!</em></p><p> </p><p><em>If you visit the Robert Half website and see any other Accounting or Finance jobs in the greater Pittsburgh area that you would like to learn more about, please call 412-788-5020.</em></p><p> </p><p><em>Looking for more than just a job? Robert Half will partner with you to provide resume guidance, interview coaching and help you to assess your career goals.</em></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in West Middlesex, Pennsylvania. In this role, you will serve as a vital link between our company and customers, ensuring exceptional service and efficient communication. This is a long-term contract position within the manufacturing industry, offering a stable opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly and professionally to incoming customer inquiries via phone and email.<br>• Accurately enter customer orders into the system while adhering to company guidelines.<br>• Provide detailed pricing information and create price quotes based on customer needs.<br>• Address and resolve customer concerns by coordinating with internal teams.<br>• Maintain thorough and organized records of customer interactions and transactions.<br>• Assist customers with product information and availability inquiries.<br>• Ensure all data entered into the system is accurate and up-to-date.<br>• Collaborate with team members to streamline processes and improve customer satisfaction.<br>• Stay informed about company products and services to provide knowledgeable assistance.
We are looking for a dedicated and organized Receptionist to join our team in Boardman, Ohio. This is a long-term contract position offering the opportunity to grow from part-time to permanent employment. The ideal candidate will play a key role in managing front office operations while ensuring smooth communication and efficient handling of administrative tasks.<br><br>Responsibilities:<br>• Manage the reception area by answering and directing inbound calls using a multi-line phone system.<br>• Handle incoming mail by sorting and organizing large volumes efficiently.<br>• Perform document scanning tasks to ensure accurate digital records.<br>• Enter data into systems with precision and attention to detail.<br>• Provide excellent communication and customer service to visitors and callers.<br>• Maintain professionalism while managing switchboard operations for up to 10 phone lines.<br>• Assist with general administrative duties as required to support office operations.
