Our client is seeking a proactive and detail-oriented Administrative Assistant to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to permanent, fully remote (candidate has to be local to Pittsburgh as hiring manager resides in Pittsburgh.) Pay is $23-$25, depending on experience. <br> Key Responsibilities: • Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues. • Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction. • Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise. • Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships. • Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights. <br> Company Offers: • Fully remote work flexibility (based in locally in the Pittsburgh area) • Competitive salary and benefits package • Opportunities for detail oriented growth and development with a growing organization
We are looking for a dedicated Customer Service Representative to join our team in West Middlesex, Pennsylvania. In this long-term contract position, you will play a vital role in ensuring customer satisfaction by addressing inquiries, managing orders, and providing accurate pricing information. This opportunity is ideal for individuals who thrive in a fast-paced environment and are committed to delivering exceptional service.<br><br>Responsibilities:<br>• Respond to inbound calls promptly and professionally, addressing customer inquiries and concerns.<br>• Process and manage customer orders, ensuring accuracy and timely entry into the system.<br>• Provide detailed pricing information and generate price quotes based on customer requirements.<br>• Collaborate with internal teams to resolve issues and maintain smooth order processing.<br>• Maintain accurate records of customer interactions and transactions in the database.<br>• Monitor and follow up on customer requests to ensure resolution and satisfaction.<br>• Support sales efforts by offering product details and assistance with pricing inquiries.<br>• Identify opportunities for improving customer service processes and contribute to team efficiency.<br>• Uphold company standards by delivering high-quality service and maintaining professionalism.<br>• Assist with general administrative tasks as needed to support the customer service team.
<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in West Middlesex, Pennsylvania. In this role, you will serve as a vital link between our company and customers, ensuring exceptional service and efficient communication. This is a long-term contract position within the manufacturing industry, offering a stable opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly and professionally to incoming customer inquiries via phone and email.<br>• Accurately enter customer orders into the system while adhering to company guidelines.<br>• Provide detailed pricing information and create price quotes based on customer needs.<br>• Address and resolve customer concerns by coordinating with internal teams.<br>• Maintain thorough and organized records of customer interactions and transactions.<br>• Assist customers with product information and availability inquiries.<br>• Ensure all data entered into the system is accurate and up-to-date.<br>• Collaborate with team members to streamline processes and improve customer satisfaction.<br>• Stay informed about company products and services to provide knowledgeable assistance.
We are looking for a dedicated Manufacturing Customer Support specialist to join our team in Struthers, Ohio. In this role, you will serve as the primary point of contact for customers, addressing inquiries, processing orders, and resolving issues efficiently. This is a long-term contract position within the metal fabrication industry, offering an opportunity to utilize strong communication skills and manufacturing knowledge to ensure exceptional customer satisfaction.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries and provide accurate information regarding products and services.<br>• Process customer orders efficiently while ensuring accuracy and compliance with company policies.<br>• Address and resolve customer issues, complaints, or concerns with attention to detail.<br>• Coordinate with internal teams to meet customer needs and deadlines effectively.<br>• Maintain detailed records of customer interactions and order statuses using CRM software.<br>• Enforce company policies and the basic labor agreement consistently during customer interactions.<br>• Adapt to shifting priorities and ensure smooth communication between customers and internal departments.<br>• Provide proactive support and build strong relationships with customers to enhance satisfaction.<br>• Utilize technical knowledge of manufacturing processes, particularly within the aluminum extrusion industry, to assist customers.<br>• Monitor and follow up on order progress to ensure timely delivery and resolution of any issues.
We are looking for a detail-oriented and approachable Receptionist to join our team in Youngstown, Ohio. This role is essential for ensuring exceptional customer service and efficient administrative support within our non-profit organization. As a long-term contract position, you will play a critical role in assisting customers, managing documentation, and maintaining confidentiality in all interactions.<br><br>Responsibilities:<br>• Welcome and assist walk-in and scheduled customers, delivering outstanding customer service.<br>• Conduct interviews with clients to gather household information and verify required documentation.<br>• Review, copy, and manage customer-provided documents to ensure accuracy and completeness.<br>• Support clients by printing missing or previously submitted documents as needed.<br>• Acquire and demonstrate comprehensive knowledge of available programs to effectively assist customers.<br>• Organize and maintain files, ensuring incomplete applications are handled promptly and securely stored at the end of each workday.<br>• Access and retrieve utility bills from online portals to support customer documentation.<br>• Uphold strict confidentiality regarding customer information and records.<br>• Attend training sessions to enhance program knowledge and stay updated on organizational processes.<br>• Follow instructions and directives provided by departmental supervisors and complete additional assigned duties.
Job Title: Reconciliations Specialist (Part-Time, Onsite)<br><br>Location: East of Pittsburgh, PA<br><br>Schedule: 20 hours/week (Monday–Friday, flexible within business hours)<br><br>Position Summary: Our client is seeking an experienced Reconciliations Specialist to support year-end closing for 2025 and assist in month-end close processes. In this key accounting role, you’ll be responsible for ensuring all financial records are accurate, current, and fully reconciled. Your primary focus will include reconciling the trial balance, general ledger account balances, and bank statements, ensuring all discrepancies are promptly addressed in accordance with municipal financial policies and auditing requirements.<br><br>Responsibilities:<br>Perform month-end and year-end closing activities, with a major focus on 2025 year-end close.<br>Reconcile the trial balance to general ledger account balances and to all related bank statements, investigating and resolving variances.<br>Prepare supporting schedules and documentation for reconciliations to ensure completeness and accuracy.<br>Collaborate with finance, treasury, and other municipal departments to gather required information and resolve outstanding issues.<br>Ensure adherence to municipal internal controls, policies, and procedures.<br>Document reconciliation processes and provide suggestions for process improvements as needed.<br>Assist in preparation for audits, providing necessary reconciliation reports and backup documentation.<br><br>Requirements:<br>Proven experience in reconciliations, accounting, or bookkeeping; municipal or public sector experience strongly preferred.<br>Strong knowledge of accounting principles and demonstrated ability to reconcile complex account structures.<br>Proficiency with accounting software, ERP systems, and Microsoft Excel.<br>Excellent analytical, problem-solving, and organizational skills.<br>Attention to detail and accuracy.<br>Ability to work independently and manage time effectively within part-time, flexible scheduling parameters.<br><br>If you are a detail-oriented accounting professional with a strong background in reconciliations who is looking for a part-time, flexible opportunity to make a direct impact in the public sector, we encourage you to apply today!<br><br>f you are interested in being considered for this Reconciliation Specialist position and you have the appropriate background, please apply online via the Robert Half website or via the Robert Half app. After applying to this accounting/finance role, please CALL immediately at 412-471-5946 to confirm your application has been received! Ask for Carrie, Dan or Aimee and please reference Job # 03730-0013392574 when calling!<br> <br>If you visit the Robert Half website and see any other Accounting or Finance jobs in the greater Pittsburgh area that you would like to learn more about, please call 412-471-5946.
<p>Our client, a well-respected law firm, is seeking a highly motivated <strong>Litigation Defense Attorney</strong> to join their Pittsburgh office. This is an excellent opportunity for an experienced attorney who thrives in a fast-paced practice and wants to grow within a collaborative, team-oriented environment.</p><p><br></p><p>Interested candidates that have defense large law firm experience that want to be considered immediately can reach out to Kevin Ross at Robert Half in Philadelphia. </p>
<p>Are you an accounting expert with solid U.S. GAAP experience looking to make an impact in your next role?</p><p>Our client located in downtown Pittsburgh (15222) is hiring a <strong><u>Technical Accountant</u></strong> for a <strong><u>full‑time contract</u></strong> position—perfect for someone who thrives in complex, fast‑paced, and high‑visibility accounting settings.</p><p>Candidates are being reviewed immediately, so early interest is highly encouraged.</p><p><br></p><p><strong>Compensation:</strong> Starting at $45/hour- $70/hour, with flexibility based on experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage advanced technical accounting issues, including revenue recognition, leasing, impairments, and inventory valuation.</li><li>Maintain full compliance with U.S. GAAP across all accounting activities.</li><li>Contribute to quarterly and annual SEC reporting.</li><li>Collaborate closely with external auditors to provide accurate, timely documentation.</li></ul><p><br></p>
We are looking for a dedicated General Office Clerk to join our team in West Middlesex, Pennsylvania. This position offers a long-term contract opportunity and requires approximately 20 hours of work per week, with flexible scheduling options. The ideal candidate will play a vital role in ensuring smooth office operations and supporting administrative functions.<br><br>Responsibilities:<br>• Perform general administrative tasks to maintain efficient office operations.<br>• Procure and manage office supplies to ensure availability and proper organization.<br>• Coordinate and arrange lunches and refreshments for team events and meetings.<br>• Handle incoming and outgoing mail, including sorting and distribution.<br>• Organize and maintain office files, ensuring easy access and proper documentation.<br>• Scan and digitize documents to maintain accurate electronic records.<br>• Assist with data entry tasks to support various administrative processes.<br>• Provide back-office support to team members as needed.
