We are looking for a dedicated Help Desk Analyst I to join our team in Mesa, Arizona, on a long-term contract basis. This role involves providing technical support and troubleshooting assistance to ensure smooth daily operations for end-users. The ideal candidate will possess strong problem-solving skills and technical knowledge to address and resolve user issues effectively.<br><br>Responsibilities:<br>• Provide first-level technical support to end-users, addressing hardware and software issues promptly.<br>• Utilize Active Directory to manage user accounts and access permissions.<br>• Troubleshoot and resolve issues related to Microsoft Windows 10 operating systems.<br>• Respond to and resolve service desk tickets efficiently, ensuring timely resolution.<br>• Assist users with basic troubleshooting for system errors and application problems.<br>• Document and track all support interactions and solutions accurately.<br>• Collaborate with team members to escalate complex issues to higher support levels as needed.<br>• Maintain a high level of customer service and professionalism during all interactions.<br>• Identify recurring issues and suggest improvements to minimize future disruptions.
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Tempe, Arizona. In this role, you will provide technical assistance and troubleshooting support to ensure smooth operations for end-users. This is a long-term contract position offering an excellent opportunity to enhance your technical expertise and contribute to a collaborative environment.<br><br>Responsibilities:<br>• Respond promptly to support requests and resolve technical issues for end-users.<br>• Manage and troubleshoot Active Directory accounts and permissions.<br>• Diagnose and resolve issues related to Microsoft Windows 10 and related software.<br>• Monitor and resolve service desk tickets efficiently, ensuring timely resolutions.<br>• Provide step-by-step guidance to users experiencing technical difficulties.<br>• Install and configure hardware and software components as needed.<br>• Collaborate with team members to identify recurring issues and implement solutions.<br>• Maintain detailed records of issues, resolutions, and user interactions.<br>• Ensure all systems are operating optimally through routine checks and updates.
We are looking for an experienced HR Recruiter to join our team on a long-term contract basis in Mesa, Arizona. In this role, you will play a key part in managing the recruitment process, ensuring that the organization attracts and hires top talent efficiently. The ideal candidate will bring expertise in full-cycle recruiting, sourcing strategies, and corporate recruitment practices.<br><br>Responsibilities:<br>• Manage the entire recruitment process, including sourcing, screening, interviewing, and onboarding candidates.<br>• Develop and implement innovative sourcing strategies to attract candidates with relevant experience.<br>• Conduct detailed interviews to assess candidate skills and cultural fit.<br>• Maintain and update applicant tracking systems to ensure accurate and organized documentation.<br>• Collaborate with hiring managers to understand staffing needs and align recruitment strategies.<br>• Build and maintain a pipeline of potential candidates for current and future roles.<br>• Ensure compliance with company policies and legal guidelines throughout the recruitment process.<br>• Provide regular updates and reports on recruitment metrics and progress.<br>• Promote the company’s brand and values to attract top-tier talent.<br>• Stay up-to-date on industry trends and best practices in recruitment.
