<p>The CIAM Business Systems Analyst will manage day-to-day operations of the CIAM platform, ensuring compliance with defined policies and procedures related to user and application management. In this role, you will play a pivotal part in bridging business objectives with technology solutions focused on identity and access management, and drive CIAM capabilities that directly support the bank’s digital strategy and customer trust objectives. Working collaboratively with stakeholders, development teams, and vendors, you will help define, implement, and optimize CIAM initiatives that enhance user experiences and operational efficiency.</p><ul><li>Collaborate with business partners and stakeholders to gather, analyze, and document business requirements aligned with strategic goals and regulatory standards.</li><li>Act as the Subject Matter Expert for CIAM systems, providing guidance on solution design, configuration, and process improvements.</li><li>Translate business needs into detailed system requirements, user stories, acceptance criteria, and technical documentation to support effective development and testing.</li><li>Support the entire solution delivery lifecycle, including requirements gathering, process mapping, documentation, testing, deployment, and post-launch support.</li><li>Manage and maintain accurate documentation for CIAM applications, ensuring accessibility for business and technical teams.</li><li>Oversee application configuration changes, ensuring adherence to SDLC and Change Management protocols.</li><li>Coordinate with internal IT teams, external vendors, and implementation partners to resolve issues and deliver integrated CIAM solutions.</li><li>Monitor application performance, facilitate incident and problem management, and conduct Root Cause Analysis to drive issue resolution.</li></ul><p><br></p>
<p>Business Development Representative (BDR) </p><p>Scottsdale, AZ 85251 (Hybrid - 3 days/week in office) </p><p>$55,000 - $60,000 base salary + commissions </p><p><br></p><p> Are you motivated, efficient, and eager to play a key role in the growth of an innovative payment technology organization? We’re seeking a Business Development Representative to help drive outbound engagement, qualify new opportunities, and kickstart meaningful conversations with potential clients across regulated markets. </p><p><br></p><p> This is a fantastic opportunity for someone who thrives in a fast-paced environment and wants to build a long-term career in sales and business development. </p><p><br></p><p>What You’ll Do: </p><p>Generate & qualify leads through market research, competitor insights, and targeted prospect lists. Drive outbound outreach via cold calls, email campaigns, and social strategies while clearly communicating the value of our payment solutions. Collaborate with sales, marketing, and product teams to hand off experience in leads with thorough notes and prospect insights. Build relationships through virtual/in‑person networking and stay informed on industry trends and competitor activity. Track performance in the CRM and consistently meet activity goals for calls, emails, and meetings booked. </p><p><br></p><p>What You Bring:</p><p>Excellent written and verbal communication abilities. Strong active listening skills and the ability to tailor messaging. Exceptional organization and time-management abilities. Ability to develop creative outbound strategies and understand business needs. Strong interpersonal skills and comfort engaging with prospects. Self-driven, proactive, and motivated by achieving goals. </p><p><br></p><p>Why This Role Is a Great Opportunity:</p><p>Join a rapidly scaling organization shaping the future of payment technology. Make a meaningful impact on company growth. Supportive, collaborative team environment. Clear promotion path into senior business development roles—performance-based advancement is encouraged. Strong benefits package (medical, dental, vision, life, disability). 401(k) match, generous PTO (3 weeks to start), and hybrid/remote flexibility depending on location. Base salary + commission for each experience in meeting booked.</p>
