We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Tempe, Arizona. In this role, you will provide technical assistance and troubleshooting support to ensure smooth operations for end-users. This is a long-term contract position offering an excellent opportunity to enhance your technical expertise and contribute to a collaborative environment.<br><br>Responsibilities:<br>• Respond promptly to support requests and resolve technical issues for end-users.<br>• Manage and troubleshoot Active Directory accounts and permissions.<br>• Diagnose and resolve issues related to Microsoft Windows 10 and related software.<br>• Monitor and resolve service desk tickets efficiently, ensuring timely resolutions.<br>• Provide step-by-step guidance to users experiencing technical difficulties.<br>• Install and configure hardware and software components as needed.<br>• Collaborate with team members to identify recurring issues and implement solutions.<br>• Maintain detailed records of issues, resolutions, and user interactions.<br>• Ensure all systems are operating optimally through routine checks and updates.
We are looking for a dedicated Help Desk Analyst I to join our team in Mesa, Arizona, on a long-term contract basis. This role involves providing technical support and troubleshooting assistance to ensure smooth daily operations for end-users. The ideal candidate will possess strong problem-solving skills and technical knowledge to address and resolve user issues effectively.<br><br>Responsibilities:<br>• Provide first-level technical support to end-users, addressing hardware and software issues promptly.<br>• Utilize Active Directory to manage user accounts and access permissions.<br>• Troubleshoot and resolve issues related to Microsoft Windows 10 operating systems.<br>• Respond to and resolve service desk tickets efficiently, ensuring timely resolution.<br>• Assist users with basic troubleshooting for system errors and application problems.<br>• Document and track all support interactions and solutions accurately.<br>• Collaborate with team members to escalate complex issues to higher support levels as needed.<br>• Maintain a high level of customer service and professionalism during all interactions.<br>• Identify recurring issues and suggest improvements to minimize future disruptions.
We are looking for an experienced Systems Engineer to join our team in Sacaton, Arizona. This is a long-term contract position that requires expertise in managing and optimizing IT systems and infrastructure. The ideal candidate will possess a strong technical background and demonstrate proficiency in key technologies that support business operations.<br><br>Responsibilities:<br>• Manage and maintain Active Directory environments, ensuring optimal performance and security.<br>• Administer and configure Microsoft Windows Server to support organizational needs.<br>• Oversee Azure Active Directory operations, including identity management and access controls.<br>• Implement and support Citrix technologies to enhance system functionality and user experience.<br>• Maintain and troubleshoot Microsoft Exchange systems to ensure reliable communication.<br>• Collaborate with IT teams to design and deploy system upgrades and new solutions.<br>• Monitor system performance and address any issues to minimize downtime.<br>• Develop and enforce security protocols to protect systems and data.<br>• Provide technical support and guidance to users to resolve IT-related challenges.<br>• Document system configurations and processes for future reference and compliance.
We are looking for a skilled Network Engineer to join our team in Sacaton, Arizona. This role requires expertise in network design, configuration, and troubleshooting to ensure the seamless operation of our systems. The ideal candidate will have a strong background in Cisco networking, firewalls, and routing protocols.<br><br>Responsibilities:<br>• Configure, maintain, and troubleshoot Cisco routers to optimize network performance.<br>• Manage and secure network systems using Palo Alto firewalls and Cisco ASA.<br>• Implement and monitor Border Gateway Protocol (BGP) to ensure efficient data routing.<br>• Analyze and resolve network issues to minimize downtime and enhance system reliability.<br>• Collaborate with team members to design and deploy scalable network solutions.<br>• Conduct regular network assessments to identify vulnerabilities and optimize security measures.<br>• Document network configurations and processes for streamlined operations.<br>• Provide technical support and guidance to resolve complex networking challenges.<br>• Stay updated on industry trends and emerging technologies to improve network infrastructure.
<p>We are looking for a dedicated Medical Billing Specialist to join our team in Phoenix, Arizona. This position requires experience with EZClaim and involves managing specialized billing processes for Medicaid within a homecare setting. This is a Contract position, offering the opportunity for a long-term career with our organization.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage Medicaid billing for a targeted segment of codes within the homecare industry.</p><p>• Utilize EZClaim software to track client services and export data for invoice generation.</p><p>• Consolidate invoices from multiple service providers into a unified billing structure for accuracy.</p><p>• Identify and resolve discrepancies in QuickBooks, ensuring financial records align with actual sales.</p><p>• Maintain subsidiary ledgers and ensure proper flow of information between EZClaim and QuickBooks.</p><p>• Generate and analyze financial reports using QuickBooks Desktop Enterprise.</p><p>• Collaborate with remote team members to address billing and reporting challenges.</p><p>• Improve efficiency and accuracy in financial processes related to client services.</p><p>• Ensure compliance with billing regulations and financial reporting standards.</p><p>• Assist in troubleshooting software issues and optimizing system performance.</p>
<p>We are looking for a motivated Accounts Receivable Specialist to join our clients team in Tempe, Arizona. This role involves managing billing operations, ensuring payment accuracy, and collaborating with various departments within a dynamic construction environment. The ideal candidate excels in detail-oriented tasks, thrives in a dynamic setting, and is eager to contribute to process improvements.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit customer invoices and billing packets, ensuring accuracy and compliance with project requirements.</p><p>• Accurately process customer payments, including checks, wires, and electronic transfers, in a timely manner.</p><p>• Review project documentation and cost details to verify billing information and resolve discrepancies.</p><p>• Monitor accounts receivable aging and follow up on overdue invoices with clients and internal teams.</p><p>• Collaborate with project managers and operations staff to address billing issues and maintain clear communication.</p><p>• Assist in reviewing sales tax applications to ensure compliance with jurisdictional regulations.</p><p>• Maintain organized records of accounts receivable data and update reporting dashboards.</p><p>• Support month-end closing activities by performing reconciliations and analyzing aging reports.</p><p>• Identify and implement process improvements to enhance the efficiency of accounts receivable workflows.</p><p>• Contribute to special projects and departmental initiatives as assigned.</p>
<p>We are looking for an experienced Accounts Receivable Specialist to join our team in Scottsdale, Arizona. This is a contract to permanent position that offers an excellent opportunity to contribute to essential billing and accounts receivable processes. The ideal candidate will play a key role in managing financial transactions and ensuring efficient cash flow operations.</p><p><br></p><p>Responsibilities:</p><ul><li>Prepare, generate, and distribute accurate customer invoices through QuickBooks.</li><li>Verify billing data, supporting documents, rates, and terms prior to invoicing.</li><li>Manage and process recurring billing schedules and contract-driven invoicing.</li><li>Maintain precise customer account records, billing histories, and AR data in QuickBooks.</li><li>Apply customer payments, credits, and adjustments accurately and in a timely manner.</li><li>Reconcile customer accounts to ensure accurate balances and resolve billing discrepancies internally.</li><li>Monitor AR aging to maintain data accuracy (no collections responsibilities).</li><li>Calculate, apply, and track multi-state sales tax in compliance with applicable regulations.</li><li>Maintain and update customer tax exemption certificates and ensure proper tax coding.</li><li>Prepare AR and billing reports to support financial tracking and leadership visibility.</li><li>Support month-end close activities related to AR, billing, and revenue recognition.</li><li>Collaborate with internal teams to ensure timely billing inputs, resolve invoice questions, and support customer inquiries related to billing accuracy.</li></ul>
<p>Robert Half Management Resources is looking for an experienced Senior Accountant to join one of our clients on an interim basis. This position offers the opportunity to play a pivotal role in ensuring the accuracy and integrity of financial reporting within a fast-paced, high-tech engineering environment. Ideal candidates will bring technical expertise, attention to detail, and a proactive approach to managing complex accounting tasks.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Lead the month-end close process, ensuring all financial transactions are recorded accurately and on time.</p><p>• Perform detailed balance sheet reconciliations, identifying and addressing discrepancies independently.</p><p>• Prepare and post journal entries, including payroll accruals, prepaid expenses, and departmental allocations.</p><p>• Oversee deferred revenue schedules and ensure revenue recognition aligns with contractual milestones and industry standards.</p><p>• Maintain comprehensive documentation and support materials to uphold internal controls and facilitate audits.</p><p>• Collaborate with the Controller to streamline workflows and ensure seamless communication.</p><p>• Utilize NetSuite and advanced Excel tools to manage and analyze financial data effectively.</p><p>• Contribute to the refinement of accounting processes to improve efficiency and accuracy.</p><p>• Ensure compliance with relevant accounting regulations and industry standards.</p><p>• Provide support during audits by coordinating with internal and external stakeholders.</p>
<p><br></p><ul><li><strong>Position: Loyalty Service/Customer Service Representative - Bilingual-Spanish/English (Contract to Hire)</strong></li><li><strong>Location: 2155 West Pinnacle Peak Road, ## 100, Phoenix, Arizona, 85027, United States</strong></li><li><strong>Type: ONSITE from 7:30am-6:00pm CST- timeframe. Monday-Friday</strong></li><li><strong>Job Schedule: 5 days in office</strong></li><li><strong>Tentative Hourly Pay: $22/per hour</strong></li></ul><p><br></p><p>Job Summary</p><p>Often the first point of contact for customers, the Worksite Representative is responsible for addressing customer service concerns, inquiries and activities. The Loyalty Service Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Loyalty Service Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined products and systems.</p><p><strong>Responsibilities:</strong></p><p>• Supporting policyholders with insurance product information</p><p>• Answering PFP calls and responding to policyholder inquires with claims, service and intake related issues</p><p>• Provide detailed information about policies statuses</p><p>• Assist with basic technical troubleshooting for self-service related issues</p><p>• Ability to send transfers to the PFP sales team to increase APV revenue</p><p>• Ability to handle claim intake for PFP</p><p>• Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work and other KPIs.</p><p>• Exhibits and practices the Organizations Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership.</p><p>• Willingness to participate in partnership training and mentoring of Junior Representatives.</p><p>• Willingness to perform other duties as assigned.</p><p>• Expected to be able work various shifts within 7:30 a.m. - 6:00 p.m. CDT timeframe.</p><p>• Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership</p><p> </p><p><strong>Skills</strong></p><p>• Previous experience working as a customer service representative.</p><p>• Strong knowledge of worksite products and services</p><p>• Friendly and professional demeanor.</p><p>• Excellent communication and interpersonal skills.</p><p>• Basic computer skills and knowledge of database software.</p><p>• Demonstrated attention to detail, organizational skills, and time management skills.</p><p>• Ability to work a flexible schedule to meet the needs of the business and performance requirements.</p><p>• Ability to remain calm in stressful situations.</p><p>• Ability to explain detailed policy concepts in a simple way</p><p>• Bilingual skills (verbal, written, read) in Spanis</p>
<p>Our client in North Phoenix is seeking a Product Owner with a strong background in data analytics, including hands-on expertise with Power BI, Snowflake, and SQL. This individual will play a critical role in defining the vision for data-driven products, gathering and prioritizing requirements, and translating business goals into actionable roadmaps for the development team.</p><p>Key Responsibilities:</p><ul><li>Drive the product vision and strategy for data and analytics solutions, ensuring alignment with business objectives and end-user needs (Based on general knowledge).</li><li>Serve as the primary liaison between stakeholders (business, IT, and end-users) and the technical team to communicate requirements, priorities, and status updates (Based on general knowledge).</li><li>Define, prioritize, and maintain the product backlog, using Agile methodologies such as Scrum or Kanban </li><li>Develop user stories and acceptance criteria for data integrations, reporting dashboards, and analytics workflows </li><li>Leverage Power BI to prototype dashboards, analyze data, and deliver actionable insights to business partners (Based on general knowledge).</li><li>Collaborate with data engineers to ensure effective data modeling, ETL development, and integration within Snowflake and other cloud data platforms (Based on general knowledge).</li><li>Write and optimize SQL queries to extract, transform, and analyze data in support of product initiatives (Based on general knowledge).</li><li>Analyze project performance metrics and define KPIs to measure product success and ROI </li><li>Advocate for best practices in data governance, quality, and security (Based on general knowledge).</li><li>Proactively identify risks, ensure compliance, and drive change management for successful adoption of analytics solutions</li></ul><p><br></p>
<p>We are looking for an experienced Scrum Master to join our dynamic team in Tempe, Arizona. Your primary focus is to guide performance, collaboration, and execution while working constructively within the team and with members of the organization. </p><p><strong> </strong></p><p><strong>What you’ll Do:</strong></p><ul><li>Support multiple Scrum teams maintaining the Sales & Servicing technology including Salesforce, the public websites, and other applications </li><li>Use Agile ceremonies that produce the benefits intended by the Agile framework, including planning of releases, removing impediments, providing guidance, and supporting Agile teams to provide high-quality products using inspect and adapt cycles. </li><li>Accelerate the learning and growth of one or more distributed Agile teams in developing a lean-Agile mindset, improving practices, and guiding them to more predictable delivery of high-quality products. </li><li>Oversee the use of an accurate, complete, readable, single source for artifacts and workflow information that we need to engage in planning, observe/monitor work in progress, and measure the inspect and adapt cycle at the scrum team level. </li><li>Manage full alignment across dependent teams within a release train; manage risks and dependencies such that all parties are aligned with delivery strategy and sequence. Drive over-communication as necessary to ensure a shared understanding of dependencies. </li><li>Proactively identify and communicate impediments to expedite resolution. </li><li>Promote scrum team accountability for ensuring the sprint commitment is less than / very close to the average velocity over the last four sprints, maximizing the likelihood of delivery on sprint.</li><li>Solid foundational knowledge of Salesforce.. </li><li>Deep understanding of Atlassian suite (Jira, Confluence) with a strong focus on metrics, dashboards and reporting. </li><li>Hands-on experience with Agile software development methodologies, values, and procedures. </li><li>Significant experience working with Agile methodologies on large-scale, technically complex projects for a large enterprise. </li><li>Thorough understanding of the software development life cycle.</li></ul><p><br></p>
We are looking for a skilled Business Analyst to join our team in Tempe, Arizona. In this long-term contract role, you will play a pivotal part in analyzing business processes, enhancing customer service operations, and collaborating closely with cross-functional teams. This is an excellent opportunity for professionals who excel in strategic problem-solving and thrive in dynamic retail environments.<br><br>Responsibilities:<br>• Conduct detailed business analysis to identify areas for improvement and recommend actionable solutions.<br>• Collaborate with call center teams to enhance customer service operations and streamline workflows.<br>• Review and analyze documentation to ensure accuracy and compliance with organizational standards.<br>• Work within Agile Scrum frameworks to prioritize tasks and deliver projects efficiently.<br>• Perform gap analyses to identify discrepancies between current and desired business processes.<br>• Utilize tools such as BlackLine to support financial reconciliation and reporting activities.<br>• Communicate findings and recommendations clearly to stakeholders across various departments.<br>• Develop and maintain comprehensive reports to track progress and measure success.<br>• Facilitate meetings with stakeholders to gather requirements and address challenges.<br>• Ensure alignment between technical solutions and business objectives.
<p>As a salaried, full-time, iOS Developer, you will contribute to the development of core features as well as stability improvements and bug fixes. We encourage our teammates to be</p><p>self-starting and innovative, we are a small team, so there are no small roles. You'll have the opportunity to work on beautiful user interfaces, networking, data syncing and GPS based features as well as help develop the overall architecture of the application. You’ll also work directly with sr. developers, design, marketing, and management to bridge the gap between requirements and technical execution.</p><p><br></p><p>As a member of the mobile team, you will need to be proficient in native iOS development using Swift and Objective-C programming languages to diagnose and fix problems as they arise. </p>
