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    23 results for Customer Experience Specialist in Phoenix, AZ

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    We are offering a permanent employment opportunity for a Project Specialist in Scottsdale, Arizona. In this role, you will be integral in managing and facilitating various project stages, from initiation to closeout, and enhancing client satisfaction through efficient customer service.

    Responsibilities:
    • Accurately set up new projects in the ERP and CRM system, aligning with client expectations and organizational objectives.
    • Conduct and manage project closeout activities and financial reconciliations.
    • Ensure the timely and accurate processing of project addendums in compliance with internal procedures and client specifications.
    • Regularly monitor project credit hours and team allocations, making adjustments as necessary.
    • Perform quality assurance reviews on project deliverables to ensure they meet established standards.
    • Assist in customer delivery activities, providing support and resolving inquiries as needed.
    • Utilize data analytics tools to gather and analyze project data, providing actionable insights for project decision-making processes.
    • Collaborate with cross-functional teams to ensure seamless project execution and delivery.
    • Identify areas for process improvement and implement enhancements to optimize efficiency, quality, and client satisfaction.
    • Mitigate project risks through effective quality assurance measures to minimize potential negative impacts on project timelines, deliverables, and client satisfaction.
    • Minimum of 2 years of experience in a similar role as a Project Specialist
    • Exceptional skills in customer service and data entry
    • Proficiency in managing timelines to ensure project completion
    • Advanced knowledge of Microsoft Excel and Microsoft Outlook
    • Experience in business analysis, with a keen understanding of business processes and strategies
    • Strong analytical skills, with the ability to interpret and utilize data effectively

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

    23 results for Customer Experience Specialist in Phoenix, AZ

    Project Specialist We are offering a permanent employment opportunity for a Project Specialist in Scottsdale, Arizona. In this role, you will be integral in managing and facilitating various project stages, from initiation to closeout, and enhancing client satisfaction through efficient customer service.<br><br>Responsibilities:<br>• Accurately set up new projects in the ERP and CRM system, aligning with client expectations and organizational objectives.<br>• Conduct and manage project closeout activities and financial reconciliations.<br>• Ensure the timely and accurate processing of project addendums in compliance with internal procedures and client specifications.<br>• Regularly monitor project credit hours and team allocations, making adjustments as necessary.<br>• Perform quality assurance reviews on project deliverables to ensure they meet established standards.<br>• Assist in customer delivery activities, providing support and resolving inquiries as needed.<br>• Utilize data analytics tools to gather and analyze project data, providing actionable insights for project decision-making processes.<br>• Collaborate with cross-functional teams to ensure seamless project execution and delivery.<br>• Identify areas for process improvement and implement enhancements to optimize efficiency, quality, and client satisfaction.<br>• Mitigate project risks through effective quality assurance measures to minimize potential negative impacts on project timelines, deliverables, and client satisfaction. Release of Information Specialist <p>Robert Half is partnering with a prestigious Fortune 500 healthcare client to fulfill an essential role within their organization. We are seeking a diligent and attentive <strong>Release of Information Specialist </strong>to join our healthcare client's dynamic team. The <strong>Release of Information Specialist </strong>role is crucial for managing the release of information requests efficiently and in compliance with healthcare regulations and guidelines. The <strong>Release of Information Specialist </strong> will be at the forefront of handling sensitive information, ensuring accurate processing, and facilitating communication between patients, healthcare providers, law firms, and other entities.</p><p><br></p><p>*Please note this role is remote <strong>ONLY</strong> for candidates who reside in <strong>Arizona!</strong> </p><p><br></p><p>Key Responsibilities:</p><ul><li>Receive and process requests for the release of information, ensuring timely response to all parties.</li><li>Carefully review each request to confirm compliance with HIPAA and other relevant regulations and guidelines.</li><li>Coordinate the release of information to authorized entities, such as healthcare providers, law firms, insurance companies, etc., ensuring accuracy and confidentiality.</li><li>Serve as a primary point of contact for initial triage of members, including administrative intake and managing admission/discharge information in coordination with hospitals and the clinical team.</li><li>Handle incoming calls, manage service requests from providers/members, and provide information on available network services.</li><li>Efficiently transfer members to clinical staff as appropriate and manage the referrals process, including processing incoming and outgoing referrals and prior authorizations.</li><li>Participate in maintaining accurate records and tracking of all communications and actions taken.</li><li>Handle incoming calls and service requests from providers and members.</li><li>Provide information on network services and transfer members to clinical staff as needed.</li><li>Process referrals, incoming and outgoing referrals, and prior authorizations.</li></ul> Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative in Phoenix, Arizona. This role is situated in the mortgage servicing industry where you will be directly engaging with our customers, handling a variety of inbound requests and inquiries, and utilizing our internal software platform. <br><br>Responsibilities:<br>• Handle a variety of customer inquiries, including website assistance and escrow processing.<br>• Engage positively and courteously with every homeowner, providing superior customer service.<br>• Handle outbound collection activities for accounts, primarily those less than 30 days past due.<br>• Direct eligible homeowners towards refinancing opportunities through the Originations department.<br>• Keep track of performance expectations.<br>• Become proficient in using our proprietary servicing software and contribute to system improvement recommendations.<br>• Route different types of calls to the appropriate internal parties using established escalation paths.<br>• Maintain an eagerness to learn and adapt to different personality types. Help Desk Specialist <p>We are assisting a client in Phoenix, AZ, in their search for a skilled <strong>Help Desk Specialist</strong>. This position offers a great opportunity to join a dynamic IT team and provide exceptional technical support to company employees and clients. The ideal candidate will have a passion for problem-solving, excellent communication skills, and a commitment to delivering a positive user experience. This is a contract-to-hire/temporary/full-time opportunity depending on the role's classification.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide first-level technical support via phone, email, and ticketing systems, resolving IT-related issues efficiently and effectively.</li><li>Diagnose and troubleshoot hardware, software, and network issues.</li><li>Log and update tickets in the help desk system, ensuring accurate documentation of issues, resolutions, and follow-up actions</li><li>Collaborate with internal teams and escalate unresolved technical problems to the appropriate IT staff.</li><li>Support end-users in the setup and configuration of hardware, software, and systems, including desktops, laptops, printers, smartphones, and business applications.</li><li>Assist in user account management, including password resets and application access.</li><li>Provide support for remote workers, assisting with VPNs, virtual desktops, and other remote working technologies.</li><li>Maintain strong customer service standards, ensuring issues are resolved promptly and users are kept informed throughout the process.</li><li>Identify recurring issues and suggest process improvements or solutions to prevent future problems </li></ul><p><br></p> Healthcare Connection Specialist <p>We are in search of a Connection Specialist to become a part of our team in the healthcare industry, based in Phoenix, Arizona 85013. In this role, you will be the main point of contact for our internal and external callers, ensuring a smooth and efficient communication process. You will be tasked with handling a high volume of calls, maintaining the utmost confidentiality and professionalism at all times. This role also offers a contract to permanent employment opportunity.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Efficiently handle inbound calls, ensuring each caller's needs are assessed and addressed</p><p>• Utilize multi-line switchboard systems to route calls accurately</p><p>• Maintain a high level of proficiency in the use of telecommunications hardware, software, and PBX platform</p><p>• Respond to and initiate action in response to emergency alarms and codes</p><p>• Utilize effective communication tools and materials for clear understanding</p><p>• Make necessary emergency announcements when required</p><p>• Ensure strict adherence to confidentiality rules and regulations</p><p>• Provide exceptional customer service at all times</p><p>• Maintain an understanding of how patient cultures can affect communication, collaboration, and the provision of care, treatment, and services</p><p>• Contribute to the building and support of our new Contact Center aimed at enhancing patient experience and support</p> Bilingual Spanish/English Customer Service Representative... We are offering a long-term contract employment opportunity for a Bilingual Spanish/English Customer Service Representative in Phoenix, Arizona. You will be a part of a dynamic team in the insurance industry, providing exceptional customer service through inbound and outbound calls and emails. <br><br>Responsibilities <br>• Deliver superior customer service in a high-volume contact center environment, handling requests efficiently and professionally.<br>• Build rapport with customers and respond to their inquiries in a compassionate and respectful manner.<br>• Use multiple systems and applications to research and analyze customer inquiries and resolve their issues.<br>• Ensure the maintenance of performance and quality standards.<br>• Make appropriate decisions and solve problems, ensuring a positive phone experience for customers.<br>• Learn basic concepts of personal lines insurance principles and products offered to our customers.<br>• Collaborate with team members and business partners to provide a positive customer experience.<br>• Be open to working overtime and weekends as needed.<br>• Assist with special requests and complete additional tasks as assigned.<br>• Use your strong problem-solving skills and attention to detail to excel in communication. Bilingual Spanish/English-Customer Service Representative... We are offering a permanent employment opportunity for a Bilingual Spanish/English-Customer Service Representative in Phoenix, Arizona. This role involves addressing customer service concerns, inquiries, and activities in the insurance industry. You will be the first point of contact for customers, tasked with creating a positive customer experience and selling the value of our products and services.<br><br>Responsibilities:<br><br>• Selling the value of our insurance products and services to retain policyholders<br>• Addressing customer service concerns, inquiries, and activities<br>• Handling inbound and outbound calls to assist customers wishing to cancel their insurance coverage<br>• Resolving service and claims issues for customers<br>• Assisting in the collection of current and past due premiums<br>• Supporting additional call domains such as Claim Inquiry, Policyholder/Policy administration, billing/payments, or Agent servicing as needed<br>• Collecting, documenting, and entering data from and into multiple applications<br>• Providing instructions and setting expectations for policyholders<br>• Meeting or exceeding departmental standards related to quality, average handle time, auxiliary time after call work, and other KPIs<br>• Exhibiting and practicing the Organization's Common Purposes and Shared Traits<br>• Providing feedback to leadership and supporting process improvements<br>• Willingly performing other duties as assigned<br>• Utilizing acquired training and continued experience to service 90% of calls independently. Bilingual Spanish/English-Customer Service-Worksite Repre... We are offering a permanent employment opportunity for a Bilingual Spanish/English-Customer Service-Worksite Representative in Phoenix, Arizona. The role is within the insurance industry and will involve addressing customer inquiries and concerns, providing detailed policy information, and supporting policyholders with insurance product knowledge. <br><br>Responsibilities: <br><br>• Address customer service inquiries and concerns in a detail oriented and amicable manner<br>• Support policyholders by providing detailed information about policies statuses and insurance product information<br>• Respond to policyholder inquiries regarding claim service and intake related issues <br>• Assist with basic technical troubleshooting for self-service related issues<br>• Contribute to APV revenue by sending transfers to the sales team<br>• Handle claim intake for policyholders<br>• Maintain quality, handle time, auxiliary time after call work, and other KPIs in line with departmental standards<br>• Provide feedback to leadership, support process improvements, and understand organizational objectives<br>• Participate in partnership training and mentor entry level representatives<br>• Perform other duties as assigned<br>• Uphold the organization's tenants: Personal Connection, Empathy, Problem-Solving, and Ownership. Bilingual (Spanish) Receptionist <p>We are in search of a Bilingual (Spanish) Receptionist to join our criminal law firm's team in the legal industry, based in Phoenix, Arizona near the Biltmore. As a Bilingual Receptionist, your primary responsibilities will involve answering a multi-line phone system, managing customer inquiries, and maintaining precise customer records. This role offers an exciting opportunity for those who have a keen eye for detail and exceptional interpersonal skills. This is an in-office role and prior law firm experience is preferred.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently handle multi-line phone system and respond to customer inquiries</p><p>• Deliver superior customer service at all times</p><p>• Accurately process data entry tasks </p><p>• Handle email correspondence with professionalism and promptness</p><p>• Utilize Microsoft Excel, Outlook, and Word for various administrative tasks</p><p>• Maintain an organized filing system </p><p>• Schedule appointments as necessary</p><p>• Apply interpersonal skills to interact with clients and team members</p><p>• Leverage past legal experience to understand and execute job responsibilities effectively.</p> Infor Application Specialist <p>We are offering a long-term contract employment opportunity for an Infor Application Specialist for a client based in Sacaton, Arizona, 85147, United States. As an integral part of our team, you'll be tasked with managing INFOR CloudSuite implementation and support, with a focus on HR or Finance modules. This role involves a strong understanding of system maintenance, troubleshooting, and performance optimization. </p><p><br></p><p>Responsibilities:</p><p>• Ensure effective implementation and support of INFOR CloudSuite, with a specialization in either HR or Finance modules.</p><p>• Understand and integrate HR or financial processes with INFOR systems.</p><p>• Carry out system maintenance duties, ensuring optimal performance.</p><p>• Leverage problem-solving and analytical skills to troubleshoot issues.</p><p>• Collaborate with cross-functional teams, demonstrating excellent communication skills.</p><p>• Manage multiple priorities independently in a contract position.</p><p>• Familiarize with CloudSuite Financials and Supply Management (FSM) or CloudSuite HCM.</p><p>• Gain experience with system integration tools and APIs related to INFOR.</p><p>• Oversee project management in large-scale INFOR implementations.</p><p>• Utilize a range of skills including Cisco Technologies, Citrix Technologies, Cloud Technologies, Dell Technologies, Firewall Technologies, Active Directory, Backup Technologies, Computer Hardware, Configuration Management, and Customer Service.</p> Receptionist <p>We are offering a contract employment opportunity for a Receptionist in Scottsdale, Arizona 85260. This role focuses on providing administrative and clerical services to ensure the smooth and efficient functioning of our workplace. As a Receptionist, you will be at the forefront of our office operations, handling tasks ranging from phone coverage to office maintenance.</p><p><br></p><p><strong><u>*HOURS OF OPERATION: Monday-Friday 8am-5pm*</u></strong></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Screen and route calls, ensuring efficient phone coverage.</p><p>• Welcome visitors and guests, providing a positive first impression of our organization.</p><p>• Manage the conference room calendar and office seating charts.</p><p>• Keep the reception desk, closet, and hallways tidy and well-stocked.</p><p>• Receive, sort, and distribute USPS Mail/FedEx/UPS/Courier deliveries.</p><p>• Coordinate ground transportation for guests, when necessary.</p><p>• Undertake ad hoc research and clerical projects, including word processing/data entry.</p><p>• Assist in ordering and maintaining supplies for the office.</p><p>• Use Microsoft Office Suite Skills, including Excel, for various tasks.</p><p>• Utilize interpersonal skills to interact with and assist all levels of employees and visitors.</p><p>• Manage customer service and email correspondence.</p><p>• Organize files and schedule appointments efficiently.</p> NextGen Specialist We are offering a long-term contract employment opportunity for a NextGen Specialist in Sacaton, Arizona, 85147, United States. As a NextGen Specialist, you will play a pivotal role in configuring, implementing, and optimizing NextGen applications to cater to healthcare practice needs. <br><br>Responsibilities: <br>• Tailor NextGen solutions in collaboration with clinical and administrative teams to enhance patient care and operational efficiency<br>• Lead the process of system upgrades, patches, and testing for the NextGen platform<br>• Provide user training and consistent support to maximize platform utilization<br>• Analyze and troubleshoot application-related issues, ensuring minimal downtime<br>• Ensure compliance with healthcare industry standards such as HIPAA, HITECH, etc<br>• Generate insightful reports and analyze data to aid operational decision-making<br>• Implement and optimize NextGen applications according to healthcare practice needs. Credentialing Specialist We are in search of a Credentialing Specialist to join our team based in Phoenix, Arizona. As a Credentialing Specialist, you will be pivotal in managing all facets of provider credentialing, re-credentialing and payer enrolment within a healthcare setting. This role offers a contract to permanent employment opportunity in the healthcare industry.<br><br>Responsibilities:<br>• Oversee the credentialing process for new providers, including the collection and verification of necessary documentation.<br>• Prepare and submit credentialing applications to various healthcare organizations, insurance companies, and hospitals.<br>• Monitor and manage the status of applications, and liaise with appropriate parties to resolve any issues or request additional information.<br>• Handle the re-credentialing process for existing providers, ensuring timely submission and compliance with all rules and requirements.<br>• Coordinate provider enrolment with different insurance payers, including commercial, Medicare, and Medicaid.<br>• Maintain accurate records of all payer contracts and provider enrolments.<br>• Review and interpret payer contracts, ensuring all terms and conditions are understood and followed.<br>• Ensure adherence to all federal, state, and payer-specific regulations and requirements.<br>• Maintain meticulous documentation of all credentialing and enrolment activities.<br>• Conduct regular audits of credentialing files to ensure accuracy and completeness.<br>• Act as the primary contact for providers, payers, and internal staff regarding credentialing and enrolment issues.<br>• Collaborate with clinical and administrative staff to gather required documentation and information.<br>• Provide training and guidance to staff on processes and policies related to credentialing.<br>• Generate reports on credentialing and payer enrolment activities as per management's requirements.<br>• Analyze trends and identify areas that need improvement in the credentialing process. Front Desk Coordinator We are offering a permanent employment opportunity for a Front Desk Coordinator in the commercial property management industry, located in Phoenix, Arizona, United States. The role involves a blend of in-office and remote work and centers around providing administrative assistance, managing tenant communication, and ensuring smooth office operations.<br><br>Responsibilities<br>• Act as the primary contact for all tenant-related inquiries, addressing them in a detail oriented and efficient manner.<br>• Maintain up-to-date records of vendor services, including maintenance, janitorial, and landscaping, and follow up on invoices and service confirmations.<br>• Manage and streamline office operations, including stock levels of office supplies and office organization.<br>• Collaborate with team members to improve operational efficiency and provide administrative support for special projects.<br>• Assist tenants with various requests related to building operations and services, and ensure timely resolution of maintenance requests.<br>• Coordinate and communicate tenant requests and maintenance issues with the relevant team members.<br>• Help in the process of requesting and tracking vendor services, including obtaining quotes, scheduling appointments, and confirming completion of work.<br>• Assist with scheduling tenant meetings or events, ensuring all logistics are handled smoothly.<br>• Prepare and distribute communications and memos to tenants and team members as directed.<br>• Maintain and update property files and records in the company’s management system. Accounts Receivable Specialist <p>We are offering a Contract to hire employment opportunity in Scottsdale, Arizona for an Accounts Receivable Specialist. The role is in the outdoors consumer goods industry and will be based in an office setting. The Accounts Receivable Specialist will be expected to handle cash applications, data entry, and B2B collections with minimal phone time. </p><p><br></p><p>Responsibilities:</p><p>• Accurately and efficiently process customer credit applications</p><p>• Maintain precise records of customer credit</p><p>• Resolve customer inquiries in a timely and detail oriented manner</p><p>• Monitor customer accounts and take appropriate action when necessary</p><p>• Handle cash activity and cash applications with accuracy</p><p>• Conducting B2B collections as required</p><p>• Utilize accounting software systems, including Netsuite and/or SAP, to manage accounts receivable</p><p>• Perform various accounting functions, including data entry and calculations</p><p>• Use CRM and ERP - Enterprise Resource Planning systems to streamline processes</p><p>• Undertake billing functions as part of the role's responsibilities.</p> Patient Registrations Representative <p>We are offering a contract employment opportunity for an organized and detail-oriented <strong>Patient Registration Representative</strong> in Chandler, Arizona, United States. As a <strong>Patient Registration Representative</strong>, you will be responsible for providing excellent customer service, ensuring a positive patient experience throughout the registration process and adhering to organizational policies and procedures for the resolution of patient financial liability. </p><p><br></p><p>Responsibilities:</p><p>·      Appropriate patient identification. </p><p>·      Collecting accurate and thorough patient demographic data. </p><p>·      Obtaining insurance information and verifying eligibility and benefits.</p><p>·      Determining and collecting patient financial liability and e Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance. </p><p>·      The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. </p> Supplier Sales Specialist <ul><li><strong>Position: Supplier Specialist - Sales Assistant (Contract to Hire)</strong></li><li><strong>Location: Tempe, Arizona</strong></li><li><strong>Hybrid - 3 to 4 days ONSITE (Contract Role)</strong></li><li><strong>Required Years of Experience: 1+ Years SALES required (MUST HAVE)</strong></li><li><strong>Hourly Pay Range: $25 - $29 per hour</strong></li></ul><p> </p><p><strong>Job Description: </strong></p><p>Evaluate, interview and present qualified candidates to hiring manager for review. Utilize the complete functionality of Ap. </p><p>As a Supplier Specialist, you will play a key role of being a Commercial Card and Wholesale Payables Subject Matter Expert (SME), responsible for working directly with suppliers to identify objection to card and other e-payables acceptance. By offering applicable product solutions or features, you will aim to enroll or retain suppliers on Commercial Card and Wholesale Payables programs. A Supplier Specialist, will primarily work with suppliers to enroll into Virtual Connect Network. Supplier Specialists will play a pivotal role in working directly with suppliers to provide a best in class experience for clients and their suppliers.</p><p> </p><p>Key focus of this role is to engage and partner closely with suppliers via outbound call or email to describe the product and services to enroll into Virtual Connect Network.</p><p> </p><p><strong>Role and Responsibilities: </strong></p><p>• Effectively build rapport with suppliers on the phone; conveying confidence and presence while consulting to identify their needs.</p><p>• Manage supplier contact across multiple outbound and inbound channels, including phone, email, web and internal reporting</p><p>• Verifying accuracy of information provided by client and/or supplier</p><p>• Identify root cause for suppliers objection to product acceptance by offering product feature and/or service solutions to meet supplier needs and concerns</p><p>• Research contact information using available tools and resources</p><p>• Identify potential process improvements in supplier engagement</p><p>• Demonstrate exceptional negotiation</p><p><br></p> IT Security Specialist <p>Robert Half's client in Arizona is seeking an Information Security Specialist onsite for a client's opening in Sacaton, AZ. </p><p><br></p><p>Responsibilities:</p><ul><li>Implements effective and innovative technology solutions and processes that prevent internal and external users from compromising data integrity.</li><li>Creates security checks in the infrastructure that help deter hackers, spyware, and other malware from being installed on endpoints while working with internal information technology support team to mitigate detected vulnerabilities.</li><li>Works with network and systems team to perform tests and uncover network vulnerabilities.</li><li>Investigates security breaches and other cyber security incidents while assessing the damage and documents assessments.</li><li>Reports serious incidents to leadership.</li><li>Trains and educates staff in proper computer use and security awareness while providing tips to avoid data lass or corruption. Advises end users on security incident trends and effective counteractive measures.</li><li>Creates, improves, and maintains information technology security policies, baselines, standards, and procedures.</li><li>Performs other job-related activities as requested. Continually tracks trends in the information security community</li></ul><p><br></p><p><br></p> Desktop Support <p>We are seeking a detail-oriented and tech-savvy Desktop Support Specialist to join a client's IT team in Phoenix. This role focuses on ensuring the functionality and efficiency of end-user systems, providing technical support, and maintaining IT-related hardware, software, and networking components. The ideal candidate is equipped with strong troubleshooting skills and excellent customer service abilities.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide technical assistance to end-users for hardware, software, and network-related issues.</li><li>Install, configure, and maintain desktops, laptops, mobile devices, printers, and other peripherals.</li><li>Troubleshoot and resolve Windows OS, Mac OS (if applicable), and Microsoft Office 365 issues.</li><li>Diagnose and resolve issues related to network connectivity, VPN access, and Wi-Fi troubleshooting.</li><li>Coordinate with IT teams or vendors for equipment repairs or software updates as needed.</li><li>Ensure all IT equipment adheres to company policies and security protocols.</li><li>Document incidents, troubleshooting steps, and resolutions in a ticketing system (e.g., ServiceNow, Zendesk).</li><li>Provide support for remote users, including setups, configurations, and troubleshooting.</li><li>Assist in workstation deployment, including imaging and patch management.</li><li>Educate employees on best practices related to technology use, security, and self-service IT tools.</li></ul><p><br></p> Accounts Payable Specialist <p>We are recruiting an Accounts Payable/Receivable Specialist to be a part of our team located in Scottsdale, Arizona. This role is pivotal to our operations as it entails managing and processing financial transactions, maintaining the integrity of financial data, and fostering relationships with vendors and customers. This opportunity offers a contract to permanent employment.</p><p><br></p><p>Responsibilities: </p><p>• Efficiently handle and process various financial transactions.</p><p>• Ensure the accuracy and integrity of the financial data. </p><p>• Maintain a strong relationship with vendors and customers while supporting our financial operations.</p><p>• Accurately process and post vendor invoices in a timely manner.</p><p>• Identify and reconcile discrepancies in vendor accounts.</p><p>• Prepare and process payments, which include checks, ACH, and wire transfers.</p><p>• Address inquiries regarding payments or invoices and manage vendor relationships.</p><p>• Ensure adherence to internal controls, company policies, and audit requirements.</p><p>• Generate, process, and distribute customer invoices.</p><p>• Monitor accounts to identify outstanding balances and proactively follow up on overdue payments.</p><p>• Post payments to the appropriate accounts and ensure proper reconciliation.</p><p>• Collaborate with customers to resolve billing discrepancies or disputes.</p><p>• Prepare AR aging reports and communicate payment trends or concerns to management.</p><p>• Maintain accurate and organized financial records in QuickBooks.</p><p>• Regularly reconcile bank accounts, credit card statements, and AR/AP ledgers.</p><p>• Assist with month-end and year-end closing activities, including producing financial reports.</p><p>• Work cross-functionally with other departments to streamline processes and improve financial workflows.</p><p>• Identify opportunities for efficiency and contribute to implementing best practices in AP and AR management.</p> REMOTE Legal Recruiter (for Law Content Editors, etc.) <p>Robert Half is seeking a LEGAL RECRUITER to support our client - a multinational information analytics and publishing company, with a specific focus on legal. This role involves identifying experts in specific practice areas, vetting their experience, and onboarding them for content legal authoring.</p><p><br></p><p><strong>Project information:</strong></p><p> </p><ul><li><strong>Start:</strong> March 2025</li><li><strong>Duration:</strong> 12 months / 1 year with possibility of extension</li><li><strong>Pay:</strong> $25/hour</li><li><strong>Location</strong>: Remote</li><li><strong>Hours</strong>: 40 hours per week</li></ul><p><strong>Responsibilities include:</strong></p><p>·      Working with secondary content teams to understand recruiting needs</p><p>·      Recruit expert authors to write legal treatises.</p><p>·      Recruiting for several different practice areas for both federal and jurisdictional titles.</p><p>·      Email and call potential candidates (including following-up)</p><p>·      Compile author candidate pool through online research and/or professional network and also utilizing Artificial Intelligence where appropriate.</p><p><br></p><p><strong>Requirements:</strong></p><p>• Bachelor's degree / J.D. (Law Degree) a major plus.</p><p>• Minimum of two (2) years of true, legal recruiting experience</p><p>• Ability to work collaboratively across practice areas and topics</p><p>• Ability to network proficiently amongst attorneys and academics</p> Network Engineer <p>We are seeking a Network Engineer to join our team in Tempe, Arizona. The role involves managing customer applications, maintaining accurate customer records, and addressing customer inquiries.  The ideal candidate will join the IT Operations Team to support, maintain, and enhance the company's enterprise network. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Network Design and Implementation:</strong> Configure and maintain a secure, highly available network infrastructure using Palo Alto firewalls, Arista switches, and Aruba switching technologies.</li><li><strong>WiFi Management:</strong> Manage Aruba WiFi networks to ensure reliable and secure wireless connectivity across enterprise sites.</li><li><strong>WAN/LAN Optimization:</strong> Design and maintain WAN and LAN environments, ensuring optimal performance and minimal downtime.</li><li><strong>SD-WAN Integration:</strong> Deploy and manage Netskope SD-WAN solutions, as well as Secure Web Gateway (SWG) configurations for cloud connectivity and security.</li><li><strong>Server and Hyperconverged Infrastructure:</strong> Perform server solutions management with Nutanix Hyperconverged technology to ensure scalable and efficient computing environments.</li><li><strong>Network Security:</strong> Work with tools and protocols to secure the enterprise network, safeguard sensitive healthcare information, and ensure compliance with regulatory standards (e.g., HIPAA).</li><li><strong>Troubleshooting and Problem Resolution:</strong> Analyze and resolve network-related issues, providing root cause analysis and recommendations for improvements.</li><li><strong>Documentation:</strong> Create and maintain detailed documentation for all network systems, configurations, and protocols.</li></ul><p><br></p> 2+ Year Commercial Real Estate Associate Attorney <p>We are assisting our Phoenix (Biltmore area) law firm client with a search for a Real Estate Associate Attorney with over 2 years of experience. The role will be primarily focused on commercial real estate transactions, encompassing a variety of responsibilities from dealing with acquisitions, dispositions, leasing, and financing to handling case management and document management tasks.</p><p><br></p><p>Responsibilities:</p><p>• Execute real estate transactions, including acquisitions, dispositions, and leasing activities</p><p>• Provide expert advice on and negotiate purchase and sale agreements, loan documents, leases, and other real estate related documents</p><p>• Utilize case management software for efficient handling of tasks</p><p>• Draft and review operating agreements, forming entities, and other corporate law-related documents</p><p>• Address and resolve title-related issues affecting real property</p><p>• Display strong attention to detail and organizational skills in managing customer credit records</p><p>• Balance competing priorities in a fast-paced environment</p><p>• Work independently and collaboratively as part of a team</p><p>• Leverage skills in briefing and commercial real estate for optimal results.</p>