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    58 results for Order Entry Specialist in Philadelphia, PA

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    The Order Entry/Customer Service Specialist is responsible for processing customer orders, ensuring accurate and timely fulfillment, and providing exceptional service to customers. This role involves maintaining strong communication with customers, assisting with inquiries, resolving issues, and coordinating with internal teams to ensure smooth order processing and delivery.


    Responsibilities:

    • Respond to customer inquiries regarding product availability, order status, and returns.
    • Resolve customer complaints or issues, providing appropriate solutions.
    • Maintain professional and courteous communication with customers via phone, email, or chat.
    • Maintain accurate customer records, including order history and preferences.
    • Update customer information in the system as needed.
    • Generate reports related to orders, customer feedback, and any outstanding issues.


    • Proficient in using order management and CRM software.
    • Strong written and verbal communication skills.
    • Ability to handle multiple tasks in a fast-paced environment.
    • Detail-oriented with strong organizational skills.
    • Ability to work independently and as part of a team.
    • Knowledge of product inventory management is a plus.
    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

    58 results for Order Entry Specialist in Philadelphia, PA

    Order Entry/Customer Service <p>The Order Entry/Customer Service Specialist is responsible for processing customer orders, ensuring accurate and timely fulfillment, and providing exceptional service to customers. This role involves maintaining strong communication with customers, assisting with inquiries, resolving issues, and coordinating with internal teams to ensure smooth order processing and delivery.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries regarding product availability, order status, and returns.</li><li>Resolve customer complaints or issues, providing appropriate solutions.</li><li>Maintain professional and courteous communication with customers via phone, email, or chat.</li><li>Maintain accurate customer records, including order history and preferences.</li><li>Update customer information in the system as needed.</li><li>Generate reports related to orders, customer feedback, and any outstanding issues.</li></ul><p><br></p> Billing Specialist <p>Robert Half has partnered with a growing firm within the Wilmington Delaware area on their search for a multi-tasking, Billing Specialist with e-billing expertise. As the Billing Specialist, you will oversee client invoicing, assist with the collections process, handle billing inquiries, assist with calendar management, complete accounts receivable/payable transactions, perform legal research, complete account reconciliations, and prepare legal documents as needed. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>What you get to do everyday</p><p>·      Data entry of billing tickets/order entry</p><p>·      Enter daily invoice transactions</p><p>·      Process and reconcile billing</p><p>·      Send and receive FedEx packages</p><p>·      Update and maintain client accounts</p><p>·      Provide administrative support</p><p>·      Email follow-up on client inquiries</p><p>·      Assist with billing projects as needed</p> Asset Management Operations Specialist I - Market A We are offering a short term contract employment opportunity for an Asset Management Operations Specialist I - Market A in the manufacturing industry, located in Norristown, Pennsylvania, 19401, United States. As an Asset Management Operations Specialist I - Market A, you will be involved in various tasks from processing customer applications to maintaining accurate customer records and resolving customer inquiries. You will also closely monitor customer accounts and take appropriate action as needed.<br><br>Responsibilities:<br>• Efficiently process customer credit applications<br>• Maintain accurate customer credit records<br>• Monitor customer accounts to ensure smooth operations<br>• Resolve customer inquiries in a timely and detail-oriented manner<br>• Reconcile unapplied cash for accurate posting and accounting<br>• Process check applications accurately and promptly, including terminations and consignments<br>• Research and submit refund requests<br>• Carry out reconciliations of accounts for accurate invoicing and delinquency<br>• Handle overflow phone queue and be able to answer basic lease questions<br>• Perform administrative tasks as assigned, including generating and tracking missing and damaged invoices<br>• Manage team email box, ensuring timely distribution of all requests<br>• Understand and adhere to service level agreements<br>• Provide life cycle management support for specific programs for early and end of lease quoting<br>• Distribute requests to appropriate remarketers accurately and timely<br>• Open, review and document all incoming mail in a timely manner. Cash Application Specialist <p>We are offering a contract to permanent employment opportunity for a Cash Management Specialist in the industry located in Newark, Delaware. The role will be onsite, where you will be an integral part of our team, managing and overseeing our cash activities.</p><p><br></p><p>Responsibilities</p><p>• Accurately process customer credit applications in a timely manner</p><p>• Handle cash management tasks to ensure optimal use of resources</p><p>• Conduct bank reconciliations to maintain financial integrity</p><p>• Perform accounts payable (AP) and accounts receivable (AR) functions</p><p>• Use accounting software systems effectively for various accounting functions</p><p>• Handle billing functions to ensure revenue generation</p><p>• Manage automated clearing house (ACH) transactions</p><p>• Utilize Epic software and Epic system for various tasks</p><p>• Keep customer credit records up-to-date and accurate</p><p><br></p> Accounts Payable Specialist Salary $55,000 - $65,000/Year<br>Hybrid 3 days onsite, 2 days remote<br><br>The responsibilities of the position include all aspects of accounts payable processing, including sorting and coding invoices, coordinating approvals, posting and selecting invoices for payment, maintaining vendor relationships, miscellaneous reporting, and general team support where and as needed.<br><br>You will be working with other accounting professionals whose focus will be on general accounting responsibilities from A/R, Payroll, month end closing and financial statement generation and distribution. You should be comfortable in a fluid environment where priorities could shift on occasion. This is an exciting opportunity to work with an industry leader that is strong, stable, growing, and environmentally sensitive.<br><br>Requirements:<br><br>Maintain vendor files.<br>Review, sort and route incoming vendor invoices for approval;<br>Perform 3-way matching of invoices, PO’s and receiving documentation as appropriate.<br>Process and post invoices to the vendor ledgers.<br>Review and process check requests and expense reports.<br>Research and resolve invoice discrepancies and issues as needed.<br>Ensure complete documentation and appropriate approvals are obtained for all payables.<br>Cross-check payables against other accounting documentation as needed.<br>Generate draft journal entries to record intercompany transactions and related activity for review.<br>Communicate regularly with Purchasing and other employees, supervisors/managers.<br>Track payables activity and reconcile accounts payable transactions, and other accounts as assigned.<br>Generate and distribute periodic reports for management review.<br>Assist with month end closing processes as assigned.<br>Assist with annual form 1099 tax document preparation, provide supporting documentation for audits, and other projects as needed.<br>Other duties and responsibilities as assigned.<br>Requirements<br>3 years accounts payable or general accounting experience<br>knowledge of accounts payable and general accounting procedures and best practices<br>knowledge of relevant accounting and office software<br>proficient in data entry and management Accounts Payable Specialist Salary $55,000 - $65,000/Year<br>Hybrid 3 days onsite, 2 days remote<br><br>The responsibilities of the position include all aspects of accounts payable processing, including sorting and coding invoices, coordinating approvals, posting and selecting invoices for payment, maintaining vendor relationships, miscellaneous reporting, and general team support where and as needed.<br><br>You will be working with other accounting professionals whose focus will be on general accounting responsibilities from A/R, Payroll, month end closing and financial statement generation and distribution. You should be comfortable in a fluid environment where priorities could shift on occasion. This is an exciting opportunity to work with an industry leader that is strong, stable, growing, and environmentally sensitive.<br><br>Requirements:<br><br>Maintain vendor files.<br>Review, sort and route incoming vendor invoices for approval;<br>Perform 3-way matching of invoices, PO’s and receiving documentation as appropriate.<br>Process and post invoices to the vendor ledgers.<br>Review and process check requests and expense reports.<br>Research and resolve invoice discrepancies and issues as needed.<br>Ensure complete documentation and appropriate approvals are obtained for all payables.<br>Cross-check payables against other accounting documentation as needed.<br>Generate draft journal entries to record intercompany transactions and related activity for review.<br>Communicate regularly with Purchasing and other employees, supervisors/managers.<br>Track payables activity and reconcile accounts payable transactions, and other accounts as assigned.<br>Generate and distribute periodic reports for management review.<br>Assist with month end closing processes as assigned.<br>Assist with annual form 1099 tax document preparation, provide supporting documentation for audits, and other projects as needed.<br>Other duties and responsibilities as assigned.<br>Requirements<br>3 years accounts payable or general accounting experience<br>knowledge of accounts payable and general accounting procedures and best practices<br>knowledge of relevant accounting and office software<br>proficient in data entry and management Customer Service Administrator <p>We are offering a contract-to-hire employment opportunity for a Customer Service Administrator in Reading, PA. This position is pivotal in our operations, focusing on handling customer orders, coordinating transportation, and ensuring compliance through accurate documentation. As a Data Entry specialist, your contribution will lie in managing data entry tasks, tracking shipments, and handling freight bookings.</p><p><br></p><p>Responsibilities </p><p>• Manage and assist customer orders, providing support throughout the entire process</p><p>• Coordinate with vendors and carriers for efficient transportation of goods</p><p>• Ensure compliance by completing necessary shipping documents</p><p>• Responsible for high-volume data entry tasks related to shipment tracking and tracing</p><p>• Handle freight bookings, ensuring smooth and efficient operations</p><p>• Provide exceptional customer support, aiming for ultimate customer satisfaction</p><p>• Handle Export and Import documents with accuracy</p><p>• Support in managing Export Shipments and providing Export Customer Service</p> Purchasing Specialist <p>We are partnering with our client in the Dayton, NJ area to find an adept <strong>Purchasing Specialist</strong> to join their team. This pivotal role involves managing procurement activities across key categories such as corrugate, warehouse supplies and equipment, office essentials, and IT hardware. The ideal candidate will also demonstrate strong negotiation skills, ERP expertise, and strategic procurement practices, with room to grow into department leadership over time.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead all procurement processes, ensuring efficient sourcing of corrugate, warehouse materials, office supplies, and IT hardware.</li><li>Prepare and execute RFPs, and negotiate contracts to secure competitive pricing and favorable terms.</li><li>Leverage robust ERP knowledge (Microsoft Dynamics D365) to streamline purchasing workflows and enhance operational efficiency.</li><li>Utilize advanced tools, including Excel, Salesforce, Warehouse Management Systems, Chef, and Epicor, to improve procurement outcomes and reporting accuracy.</li><li>Collaborate closely with accounts payable to maintain accurate and up-to-date financial processing.</li><li>Continuously evaluate and implement best practices to drive efficient procurement strategies, ultimately facilitating the growth and scalability of the department.</li><li>Serve as a liaison between internal teams and external partners, maintaining transparency and alignment on purchasing objectives.</li><li>Apply expertise in enterprise solutions like About Time to ensure timely procurement and process efficiency.</li></ul><p>Ready to take the next step? Join us in connecting skilled professionals like you to roles where you can thrive!</p><p><br></p> Accounts Payable Specialist <p>We are on the lookout for an Accounts Payable Specialist to join our team in Bridgeton, New Jersey. In this role, you will perform a variety of accounting functions, focusing primarily on processing accounts payable and journal entries. This opportunity offers a long-term contract employment.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently process accounts payable transactions</p><p>• Utilize accounting software systems for data entry and record keeping</p><p>• Conduct regular audits to ensure accuracy in all financial data</p><p>• Handle account coding tasks with precision and accuracy</p><p>• Oversee accrual accounting tasks to ensure timely and accurate reporting</p><p>• Resolve any discrepancies or issues related to accounts payable.</p> Collections Specialist <p>We are offering a long-term employment opportunity for a Collections Specialist in the healthcare industry, located in Malvern, Pennsylvania. As a Collections Specialist, you will be responsible for a variety of tasks including processing customer credit applications, maintaining accurate customer records, and resolving customer inquiries. This role also involves monitoring customer accounts and taking appropriate action.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process customer credit applications in a timely manner</p><p>• Provide excellent customer service by resolving customer inquiries and concerns</p><p>• Maintain up-to-date and accurate customer credit records</p><p>• Monitor customer accounts and conduct light collections activities as needed</p><p>• Assist with the administration of claims and billing functions</p><p>• Perform data entry tasks related to customer accounts and billing</p><p>• Conduct regular reporting activities to monitor account status and collections efforts.</p> Accounts Payable Specialist <p>We are offering a short term contract employment opportunity for an Accounts Payable Specialist in Egg Harbor Twp, New Jersey. In this role, you will be responsible for various accounting functions within our team. Your main tasks will revolve around handling customer credit applications, maintaining customer records, and resolving inquiries related to accounts payable.</p><p><br></p><p>Responsibilities:</p><p>• Handle matching, batching, and coding of invoices in an efficient manner</p><p>• Utilize accounting software systems to process customer credit applications</p><p>• Maintain and update customer credit records with high accuracy</p><p>• Address and resolve customer inquiries related to accounts payable</p><p>• Leverage ERP - Enterprise Resource Planning for efficient accounting operations</p><p>• Ensure compliance with accrual accounting principles in all transactions</p><p>• Conduct auditing activities as per the established guidelines</p><p>• Utilize Microsoft Excel for data management and analysis tasks</p><p>• Use Concur for travel and expense management.</p> Accounts Payable Specialist <p>We are offering a long-term contract employment opportunity for an Accounts Payable Specialist in Burlington, New Jersey. In this role, you will be performing critical accounting functions within an industry that requires a keen attention to detail and high degree of organization.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Coding, matching, and batching of invoices to ensure accurate account records.</p><p>• Utilizing accounting software systems to automate and streamline processes.</p><p>• Implementing the ADP - Financial Services tools for effective financial management.</p><p>• Overseeing the Accounts Payable (AP) process to maintain financial integrity.</p><p>• Engaging in accrual accounting practices to accurately reflect the company's financial status.</p><p>• Conducting regular audits to ensure compliance with established guidelines and procedures</p><p>• Leveraging Concur software for seamless expense management and reporting.</p> Accounts Payable Specialist <p>The Accounts Payable (AP) Specialist is responsible for managing the organization's payable transactions, ensuring accurate and timely processing of invoices, and maintaining strong vendor relationships. </p><ul><li>The AP Specialist plays a crucial role in maintaining the financial health of the organization by effectively managing payables and optimizing cash flow.</li><li>This role involves reviewing and verifying invoices, reconciling payments, resolving discrepancies, and ensuring compliance with company policies and procedures. </li><li>Recordkeeping: Maintain organized and accurate accounts payable files and documentation for audit and reference purposes.</li><li>Invoice Processing: Receive, review, and process invoices accurately and timely, ensuring 3-way Match with appropriate approvals and adherence to company policies and procedures.</li><li>Payment Processing: Prepare and process payments, including checks, electronic transfers, and other methods, ensuring accuracy and adherence to payment terms.</li><li>Expense Reporting: Review and process employee expense reports, verifying compliance with company policies and processing reimbursements in a timely manner.</li><li>Reconciliation: Reconcile vendor statements and resolve discrepancies or issues promptly. Ensure accurate recording of payables and maintain up-to-date accounts payable records.</li><li>Vendor Management: Establish and maintain positive relationships with vendors, responding to inquiries, resolving payment discrepancies, and managing vendor accounts.</li><li>Compliance: Ensure compliance with applicable regulations and internal controls. Stay updated on changes in accounting and tax regulations that may impact accounts payable processes.</li><li>Process Improvement: Continuously evaluate and recommend enhancements to accounts payable processes, systems, and workflows to increase efficiency, accuracy, and productivity.</li><li>Reporting and Analysis: Generate periodic reports on accounts payable activities, aging of payables, 1099 Processing.</li><li>Back up for Accounts Receivable position.</li><li>Customer Invoice Generation: Prepare and distribute accurate and timely invoices to customers based on BOL.</li><li>Assist in entering Customer Invoices in Customer portal.</li></ul><p><br></p> Data Entry Clerk <p>We are offering a long-term contract employment opportunity for a Data Entry Clerk in Willow Grove, Pennsylvania. This role operates within the industry, primarily focusing on data management and customer service. You will be working on-site, ensuring the smooth operation and efficiency of our databases and data management systems.</p><p><br></p><p>Responsibilities:</p><p>• Manage the accurate input and timely updating of data into various data management systems.</p><p>• Identify and rectify data discrepancies or errors to ensure the integrity of data.</p><p>• Establish and maintain physical and electronic files and documents in an organized manner.</p><p>• Regularly conduct data quality checks to pinpoint and fix inconsistencies.</p><p>• Work collaboratively with team members to ensure the completion of data entry tasks in a timely and accurate manner.</p><p>• Adhere to defined procedures and guidelines for data entry and management.</p><p>• Safeguard sensitive information, maintaining confidentiality and security at all times.</p><p>• Utilize Microsoft Excel, Microsoft Word, and PeopleSoft for data entry and other related tasks.</p> Accounts Receivable Specialist <p>Robert Half team is seeking an Accounts Receivable Specialist to join our client's teams in Reading, PA. This position you will enter, post and reconcile batches, research and resolve customer A/R issues, prepare aging report, place billing and collection calls, maintain cash receipts journal, update, and reconcile sub-ledger to G/L. This position is a <strong> contract opportunity</strong> with the possibility of making a meaningful impact within a fast-growing organization. </p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Perform a variety of basic accounting tasks in accordance with standard procedures, including general accounting tasks at field sites, accounts payable, accounts receivables, and payroll liaison activities</li><li>Reconcile bank accounts, posting and balancing financial data in various ledgers</li><li>Input timesheet data</li><li>Verify of documents and codes</li><li>Process payments and compiling segments of monthly closings and annual reports</li><li>Support, communicate, reinforce and defend the mission, values and culture of the organization</li><li> Provides information as requested to shippers, customers, the sales/marketing department and other stakeholders</li><li>Collections: contact existing clients to help resolve payment issues; assist in setting up payment plans</li></ul><p>If interested, please send resume to marcella.misnik@roberthalf com</p> Business Analyst IV (Contractor) <p>We are in search of a dedicated Business Analyst IV (Contractor) to join our team based in Philadelphia, Pennsylvania. As a Business Analyst IV (Contractor), your primary role will be to create and manage documentation for various project stages, design processes, and define business requirements. You will be working on both single and multiple projects, creating new processes for product launches, and supporting ongoing roadmap items.</p><p><br></p><p>Resource will be responsible to document artifacts that will be used for various stages of a project's life-cycle. Documentation supporting process design and business requirements will be a large portion of the role. Effort may be within a single project or across multiple projects. Create new process for new product launch and support in flight road map items Voice Products.</p><p><br></p><p>Partner with product owners to identify document business and system requirements and processes for new product launches.</p><p>- Serve as product process and system Subject Matter Expert.</p><p>- Align with Order Management Tech Ops and Care implementation stakeholders to ensure product process and system requirements are aligned with business objectives and customer experience goals.</p><p>- Own business requirements gathering and development for new product deployment</p><p>- Support reviews of business process requirements and test plans to help clarify objectives during system development</p><p>- Interface with business partners and stakeholders to drive and execute change management</p><p>- Support system deployment by gathering/documenting/sharing user feedback</p><p>- Document and communicate business requirements and process flows</p><p>- Develop operation focused detailed process features and user stories</p><p>- Participate in Joint Application Development JAD sessions with System Engineering SE resources</p><p>- Review Business Requirements with Key Stakeholders and Project Managers to ensure that a Project scope and core request is fulfilling what the stakeholders have requested</p><p>- Prepare status updates and communicate issues to leadership as needed</p><p>- Includes analysis of business and user needs documentation of requirements and support of translation into proper system requirements specifications</p><p>- Recommends course of action related to process and system impacts that may negatively affect internal or external customer experience</p><p>- Based on stakeholder feedback finalize Business Requirements and update Process Flows to incorporate changes made to the standard Business Procedures</p><p>- Supports the testing team and business users in validating that the programs meet the requirements</p><p>- Consistent exercise of independent judgment and discretion in matters of significance</p><p>- Regular consistent and punctual attendance</p><p>- Must be able to work nights and weekends variable schedules as necessary</p><p>- Other duties and responsibilities as assigned</p> Accounting Specialist <p>We are offering a fantastic opportunity for an Accounting Specialist in Ocean County, NJ! This role involves maintaining the financial health of the company by ensuring debtor's accounting is accurately maintained in the ledger and payment terms are adhered to. </p><p><br></p><p>Responsibilities: </p><p><strong>Accounts Receivable (AR):</strong></p><ul><li>Match remittances and identify incoming payments.</li><li>Research and resolve payments without remittance details.</li><li>Enter and post ACH and wire transactions.</li><li>Respond to customer inquiries via phone and email.</li><li>Review aging reports and follow up on outstanding balances.</li><li>Set up new customer accounts, ensuring proper documentation.</li><li>Update customer account details while ensuring compliance.</li><li>Conduct preliminary credit evaluations and propose credit limits for management review.</li><li>Maintain and update sales tax certificates.</li><li>Reconcile accounts receivable.</li></ul><p><strong>Accounts Payable (AP):</strong></p><ul><li>Perform a three-way match for vouchers.</li><li>Process speed vouchers and international payments.</li><li>Conduct weekly check runs.</li><li>Process rent, utility, and telecom invoices, including necessary accruals.</li><li>Set up new suppliers and employees in the system.</li><li>Reconcile AP trade and intercompany accounts.</li><li>Perform Received Not Vouchered (RNV) reconciliation.</li><li>Maintain organized records of payments and invoices.</li></ul><p><br></p> Accounts Payable Specialist <p>We are offering a long-term contract employment opportunity for an Accounts Payable Specialist in the healthcare and social assistance sector. The position is located in King of Prussia, Pennsylvania, and will be fully on-site. As an Accounts Payable Specialist, you will be tasked with handling various accounting functions, ensuring accuracy, and maintaining a detail-oriented demeanor.</p><p><br></p><p>Responsibilities: </p><p>• Execute account coding to ensure accurate record-keeping</p><p>• Utilize various accounting software systems to streamline processes</p><p>• Leverage ADP - Financial Services for efficient financial management</p><p>• Oversee accounts payable, ensuring timely and accurate processing</p><p>• Implement accrual accounting principles to gauge company's financial performance</p><p>• Conduct auditing activities to ensure compliance and accuracy</p> Accounts Receivable Specialist We are on the lookout for an Accounts Receivable Specialist to join our team in ALLENTOWN, Pennsylvania. The role involves the overseeing of our accounts receivable department, processing various billings, and maintaining accurate records. As an Accounts Receivable Specialist, you will also be tasked with analyzing AR related data, and dealing with any discrepancies that may arise. This role offers a long-term contract employment opportunity.<br><br>Responsibilities<br>• Oversee the accounts receivable department and report any issues or concerns<br>• Process monthly and weekly billings for various entities, including third-party billers<br>• Maintain accurate and up-to-date accounts receivable files and related documents<br>• Analyze accounts receivable data, identify any discrepancies, and take the necessary steps to resolve them<br>• Process daily intercompany transfers and all payments received<br>• Delegate tasks to the accounts receivable fiscal associate as necessary<br>• Run weekly aged report reviews for any items requiring attention and provide summaries and explanations for items beyond 30 days<br>• Assist with the preparation for annual audits and budget submissions<br>• Carry out quarterly reviews of utilization to address any day program issues<br>• Request location codes for new locations as required<br>• Provide special accounts receivable reports as requested, using data from state websites<br>• Process the necessary paperwork for new locations as needed. Senior Credit and Collections Specialist <p>A well-established waste management company located near Manalapan Township, NJ, is looking for a Senior Credit and Collections Specialist.</p><p>• Create and submit reports: collection accounts, account write-offs</p><p> • Apply Hazmat credit memos.</p><p> • Assist customers with their payments through various methods; cash, credit card, ACH, check/CHAX, IVR, and through the company website/web portal.</p><p>• Supporting the collection efforts/calls for accounts receivable portfolio.</p><p> • Researching account disputes and billing discrepancies.</p><p> • Performing account and payment reconciliations.</p><p> • Responding to credit inquiries from customers.</p><p> • Identifying delinquent accounts requiring external collection efforts.</p><p> • Analyzing and assessing the creditworthiness of accounts with credit manager.</p><p>• Documenting daily collections activity.</p><p> </p><p> </p> Sr. Finance Specialist <p>We are offering an exciting opportunity in LITITZ, Pennsylvania, for an Sr. Finance Specialist. This role primarily focuses on executing various financial functions, such as reporting, billing, and cash management.</p><p><br></p><p>Responsibilities:</p><p>• Implement and maintain accounting systems for consortiums and cooperatives, covering aspects like claims payments and cash transactions.</p><p>• Handle the analysis of carrier enrollment information and prepare client invoices on a monthly basis.</p><p>• Record all vendor payments and receivables accurately.</p><p>• Support in the analysis of data for stop loss and aggregate claim filing.</p><p>• Aid in generating financial and aggregate reports.</p><p>• Perform general finance division tasks as required.</p><p>• Utilize various software such as Microsoft Excel, NetSuite</p><p>• Oversee invoice processing and manage billing operations effectively</p> Digital Marketing Specialist <p>We are offering an exciting remote Email Specialist role. You will be handling the technical aspects of digital campaigns, ensuring effective delivery of email marketing messages, and managing multiple deadlines with efficiency and flexibility.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee the technical build-out of multiple concurrent digital campaigns, leveraging expertise in HTML and email marketing automation tools.</li><li>Implement and maintain email marketing campaigns, ensuring optimal delivery and execution aligned with industry best practices.</li><li>Effectively manage queries, emails, and incoming tickets, addressing them independently and promptly.</li><li>Coordinate multiple projects and deadlines, demonstrating excellent flexibility, organizational skills, and attention to detail.</li><li>Show initiative by operating independently to identify and resolve problems efficiently.</li></ul> Customer Support / Escalation Specialist <p>Are you passionate about delivering exceptional customer experiences and solving challenging issues? Do you thrive in dynamic environments where every interaction counts? We are looking for a Customer Service / Escalation Specialist to join a local organization and serve as the critical link between customers and their support solutions. In this role, you will handle escalated customer concerns, identify root causes, and collaborate with internal teams to deliver timely resolutions—all while ensuring client satisfaction remains a top priority.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Serve as the go-to expert for resolving complex or escalated customer concerns.</li><li>Investigate and identify root causes of customer issues, ensuring a thorough and efficient resolution.</li><li>Provide exceptional service to customers, demonstrating empathy, professionalism, and active listening to understand their needs.</li><li>Maintain strong communication throughout the process, keeping customers informed with accurate updates and timelines.</li><li>Work closely with internal teams, including Quality Assurance, Operations, and Leadership, to drive effective solutions for escalated issues.</li><li>Provide feedback to teams on recurring issues and recommend potential process improvements.</li><li>Accurately document customer interactions, resolutions, and trends using [insert CRM/tool used].</li><li>Provide insights and analyze patterns from escalated cases to inform the development of long-term solutions.</li><li>Anticipate customer needs by understanding pain points and suggesting practical remedies to enhance their experience.</li><li>Identify and escalate critical issues to management as necessary.</li></ul><p><br></p> Practice Support Specialist We are offering an exciting opportunity for a Practice Support Specialist in Philadelphia, Pennsylvania. In this role, you will be part of a dynamic environment within the technology industry. You will be responsible for a variety of tasks that help support our operations, ensuring our practices run smoothly.<br><br>Responsibilities:<br>• Utilize Cisco, Citrix, Cloud, and Dell Technologies to support business operations<br>• Actively manage and update Active Directory<br>• Maintain and troubleshoot computer hardware to ensure optimal performance<br>• Use the 'About Time' management system to track tasks and projects<br>• Implement and manage backup technologies for data protection and recovery<br>• Leverage effective communication skills to resolve customer inquiries and issues<br>• Monitor customer accounts and take necessary actions based on their status<br>• Process customer credit applications with accuracy and efficiency<br>• Maintain comprehensive and accurate customer credit records. Part Time- Producer Services Licensing Specialist We are offering a contract to permanent employment opportunity for a Part Time-Producer Services Licensing Specialist in Philadelphia, Pennsylvania. As a part of our team, you will be tasked with setting up and maintaining records, updating systems with essential data, and assisting in various projects to support business needs. <br><br>Responsibilities:<br>• Setting up and creating records for agents by establishing identifying codes for existing producers in our internal systems.<br>• Regularly updating internal systems with critical information in a timely manner.<br>• Providing assistance in projects that are crucial for our business requirements.<br>• Supporting the team as required in various tasks.<br>• Processing appointments and terminations as necessary.<br>• Implementing mass data updates in the system.<br>• Utilizing Microsoft Office products, including Excel for data entry, Word for using templates, and Outlook for managing emails.<br>• Exercising high attention to detail and organizational skills in daily tasks.<br>• Working independently to complete assignments within stipulated timelines.<br>• Demonstrating excellent communication skills in all interactions.<br>• Applying knowledge of cash management accounting skills where needed.