We are looking for a Service Desk Analyst to join our team in Philadelphia, Pennsylvania. This role requires a proactive individual who can diagnose and resolve software issues while delivering exceptional customer service. The ideal candidate will manage technical inquiries, prioritize tasks effectively, and ensure smooth communication across all levels of the organization.<br><br>Responsibilities:<br>• Respond to and diagnose software issues through direct communication with clients and staff.<br>• Research and resolve system problems, escalating complex cases to senior support staff.<br>• Provide immediate solutions to straightforward technical issues.<br>• Handle technical and non-technical calls, managing a volume of 40-60 inquiries daily.<br>• Communicate effectively with employees across various levels of the organization.<br>• Maintain detailed records of issues and solutions within service desk ticketing systems.<br>• Collaborate with team members to ensure efficient problem resolution.<br>• Utilize Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Access, for documentation and reporting.<br>• Uphold confidentiality and high ethical standards while working under pressure.<br>• Adapt to flexible schedules and occasional overtime, including evenings and weekends.
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Bethlehem, Pennsylvania. This long-term contract position is an excellent opportunity for someone with a strong technical background and a passion for assisting others. The role involves providing essential technical support to staff, managing user accounts, and addressing hardware and software challenges within a hybrid Active Directory and Azure environment.<br><br>Responsibilities:<br>• Provide timely and effective first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve problems with Windows operating systems, Office 365 applications, and organizational systems.<br>• Manage user accounts by performing tasks such as password resets and provisioning/deprovisioning in Active Directory and Azure Active Directory.<br>• Configure and set up desktops, laptops, and mobile devices for staff use.<br>• Assist with onboarding and offboarding processes, including equipment preparation and account access setup.<br>• Document technical issues, resolutions, and procedures in the help desk system to maintain accurate records.<br>• Escalate complex technical problems to senior IT staff when necessary.<br>• Maintain an organized inventory of IT equipment and supplies to ensure availability and accuracy.<br>• Prioritize multiple tasks effectively to meet deadlines and support organizational needs.<br>• Participate in external training sessions as directed by IT leadership to enhance technical skills and knowledge.
We are looking for a Help Desk/Desktop Support Analyst to join our team in Malvern, Pennsylvania. The ideal candidate will provide comprehensive technical support to faculty, staff, and students, ensuring smooth operation of IT systems and devices. This is a long-term contract position requiring hands-on expertise in resolving technical issues across mixed operating systems and environments, as well as assisting with audio/visual technology setups.<br><br>Responsibilities:<br>• Deliver prompt and attentive deskside and helpdesk support to users, resolving technical issues efficiently.<br>• Manage and support devices running MacOS, Windows, and ChromeOS.<br>• Assist with the administration of Google Workspace and manage Chromebook devices.<br>• Diagnose and troubleshoot networking problems, including Wi-Fi connectivity, printers, and other peripherals.<br>• Provide technical assistance for audio/visual systems, including classroom projectors and event space audio equipment.<br>• Collaborate with technical staff onsite to ensure coordinated support efforts.<br>• Follow directives from a virtual technology team to align with organizational IT strategies.<br>• Document resolutions, processes, and technical issues to build a comprehensive knowledge base.
We are looking for a skilled Desktop Support Analyst to join our team in Bridgewater, New Jersey. In this long-term contract role, you will provide essential technical support to ensure seamless operation of computer systems, mobile devices, and related technologies. This position requires strong problem-solving abilities and a customer-focused approach to addressing technical issues.<br><br>Responsibilities:<br>• Diagnose and resolve hardware and software issues for desktop computers and mobile devices.<br>• Configure, maintain, and troubleshoot desktop workstations, including Windows 10 systems.<br>• Provide support for Active Directory administration and related user access requests.<br>• Ensure proper imaging and deployment of desktop hardware across the organization.<br>• Assist with the installation and maintenance of office automation tools and software.<br>• Deliver remote and in-person technical assistance to employees as needed.<br>• Document technical issues and solutions in detail for future reference.<br>• Collaborate with other IT teams to address complex system problems.<br>• Conduct routine system checks and updates to ensure optimal performance.<br>• Educate users on best practices for utilizing technology efficiently.
We are looking for a skilled and motivated Help Desk Analyst II to join our team in King of Prussia, Pennsylvania. In this contract-to-permanent position, you will provide technical support for end users and ensure the functionality and security of hardware, software, and peripherals within our organization. If you excel in troubleshooting, have a proactive approach to problem-solving, and enjoy working in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Manage helpdesk tickets, prioritize tasks, and resolve incidents efficiently.<br>• Deliver both onsite and remote technical assistance for end users, including support for hardware, software, and peripherals.<br>• Offer guidance and troubleshooting for Office 365 applications to enhance user experience.<br>• Ensure all systems meet security and patch requirements, including antivirus and web filtering compliance.<br>• Set up and support audio-visual systems in corporate environments.<br>• Maintain accurate asset management records for mobile devices, desktops, and laptops.<br>• Configure and troubleshoot network issues in Windows, Apple, and Citrix environments, including wired and wireless setups.<br>• Collaborate with vendors, such as internet service providers and audio/video contractors, to manage services effectively.<br>• Document procedures, system changes, and resolutions in the helpdesk ticketing system to maintain accurate records.<br>• Participate in project tasks and provide suggestions to improve processes and workflows.
<p>We are looking for a skilled Desktop Support Technician to join our team in Mount Bethel, Pennsylvania. In this long-term contract role, you will provide essential support for end-user computing needs, ensuring smooth technical operations. This position is ideal for someone who is detail oriented and excels in troubleshooting, system support, and ticket management.</p><p><br></p><p>Responsibilities:</p><p>• Deploy, configure, and repair Windows desktops, laptops, and associated peripherals.</p><p>• Offer support for software issues, ensuring functionality and resolving technical challenges.</p><p>• Manage service desk tickets, addressing approximately 5-7 daily and working through backlog tasks.</p><p>• Utilize Jira as a ticketing system for tracking and documenting all completed work.</p><p>• Deliver consistent technical support to end users, addressing their computing needs effectively.</p><p><br></p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This role involves providing technical support for desktops, workstations, and related hardware, ensuring smooth operations across various systems. As a long-term contract position, this opportunity is ideal for professionals seeking stability and growth in the healthcare industry.<br><br>Responsibilities:<br>• Provide technical assistance for desktop systems, including troubleshooting and resolving issues efficiently.<br>• Manage and support Active Directory operations to maintain system security and functionality.<br>• Install, configure, and maintain desktop hardware and peripherals to ensure optimal performance.<br>• Perform imaging and deployment of Windows 10 systems across the organization.<br>• Conduct regular maintenance and updates for workstations to prevent potential disruptions.<br>• Collaborate with team members to address complex technical challenges and implement solutions.<br>• Document technical procedures and solutions to enhance knowledge sharing within the team.<br>• Ensure compliance with security protocols and standards during all technical operations.<br>• Assist users with software installations and updates to maintain compatibility and productivity.<br>• Provide timely and effective communication to users regarding technical issues and resolutions.
We are looking for a skilled Network Security Administrator to join our team in Exton, Pennsylvania. In this role, you will safeguard our organization's IT infrastructure by ensuring robust security measures are in place and effectively maintained. Your expertise will contribute to the continuous improvement of our security systems, while also providing support for end users and proactively addressing potential vulnerabilities.<br><br>Responsibilities:<br>• Administer and configure IT security servers, appliances, and endpoint programs to ensure optimal functionality.<br>• Perform installations, upgrades, and replacements of security-related software and hardware as needed.<br>• Monitor security systems for alerts, respond to incidents, and escalate issues when necessary.<br>• Assess the security of the organization's infrastructure and recommend improvements to strengthen overall security.<br>• Troubleshoot and resolve issues with IT security equipment and applications.<br>• Conduct scheduled security scans, implement remediation processes, and address vulnerabilities.<br>• Manage and prioritize security-related tickets from the service desk, providing first-level support and coordinating resolutions.<br>• Develop and maintain policies and procedures related to IT security operations.<br>• Participate in audits, penetration tests, and disaster recovery exercises to ensure compliance and readiness.<br>• Contribute to the development and enhancement of organizational security programs and initiatives.
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
<p>We are looking for a skilled Desktop Engineer to join our team in Horsham, PA. This role involves engineering, deploying, and maintaining enterprise endpoint computing environments, with a focus on security, compliance, and modern management solutions. As part of this long-term contract position, you will play a critical role in ensuring desktops, laptops, and mobile devices meet regulatory and organizational standards.</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and manage endpoint systems using cutting-edge tools like Microsoft Intune and Autopilot.</p><p>• Administer device management platforms to enforce compliance, deploy patches, and distribute software.</p><p>• Troubleshoot complex issues related to Windows-based endpoints, including hardware, software, and operating system problems.</p><p>• Package, test, and deploy approved software applications while adhering to compliance and change management standards.</p><p>• Configure and secure mobile devices with robust enrollment processes and secure access controls.</p><p>• Support remote and hybrid workforce setups with secure configurations and endpoint access.</p><p>• Execute hardware installations, workstation moves, and technology upgrades for new hires and office transitions.</p><p>• Perform vulnerability management by ensuring patch compliance and addressing identified security risks.</p><p>• Document endpoint configurations and maintain evidence for regulatory and audit requirements.</p><p>• Provide Tier 2/3 escalation support for endpoint-related incidents and service requests.</p>
We are looking for a dedicated Customer Service Representative to join our team in New Holland, Pennsylvania. In this role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining detailed records. This is a long-term contract position offering an opportunity to contribute to a dynamic and supportive work environment.<br><br>Responsibilities:<br>• Address customer inquiries and determine whether the issue falls within the scope of the customer service team.<br>• Resolve customer concerns related to underwriting, claims, accounting, and marketing within your delegated authority.<br>• Escalate issues outside of your authority to the appropriate department for resolution.<br>• Keep accurate records of all customer service interactions and inquiries.<br>• Identify trends in customer issues and report them to support root cause analysis and improvements.<br>• Greet visitors at the front desk and monitor building access when applicable.<br>• Assist with administrative tasks like folding and assembling renewal mailings when needed.<br>• Communicate effectively with customers through various channels, including phone, email, and in-person interactions.<br>• Perform additional duties as assigned by your supervisor to support team objectives.
We are looking for a skilled Desktop Support Analyst to join our team in West Chester, Pennsylvania. This role is focused on providing exceptional technical assistance and customer service to ensure the smooth operation of desktop systems and related technologies. As a contract-to-permanent position, this opportunity offers the potential for long-term growth and development within the organization.<br><br>Responsibilities:<br>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and connectivity issues.<br>• Manage configuration tasks for desktop systems, ensuring proper setup and functionality.<br>• Utilize ticketing systems to track and resolve user incidents efficiently.<br>• Perform re-imaging of devices to maintain system integrity and compliance.<br>• Administer and maintain Active Directory accounts, ensuring proper access and security.<br>• Deliver remote support to assist users in resolving technical challenges.<br>• Conduct basic troubleshooting for a variety of Microsoft Office applications and other commonly used software.<br>• Collaborate with team members to deploy and manage desktop hardware and peripherals.<br>• Offer excellent customer service to address user concerns and ensure satisfaction.<br>• Stay up-to-date with evolving technologies to improve support processes and tools.
We are looking for a dedicated Customer Service Representative to join our team in Bridgeport, New Jersey. This is a long-term contract position where you will play a key role in assisting customers, managing inquiries, and ensuring smooth order processes. The ideal candidate will have strong communication skills, the ability to work independently, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Respond to inbound customer calls and address inquiries with attention to detail and in a timely manner.<br>• Process customer orders with accuracy and attention to detail.<br>• Coordinate with internal teams and external vendors to resolve issues and ensure customer satisfaction.<br>• Schedule repair work and communicate with mechanics and vendors as needed.<br>• Handle purchase orders, manage vendor communications, and oversee tow arrangements.<br>• Close repair orders efficiently while maintaining clear records.<br>• Utilize internal systems effectively, adapting quickly to the company's software.<br>• Provide consistent updates to customers regarding their orders or service requests.<br>• Ensure all interactions align with company policies and customer service standards.
We are looking for a dedicated Customer Service Representative to join our team in Reading, Pennsylvania. In this Contract to permanent role, you will play a vital part in ensuring client satisfaction by managing accounts, addressing inquiries, and resolving issues effectively. This position requires excellent communication skills and attention to detail to maintain positive relationships and accurate records.<br><br>Responsibilities:<br>• Manage client accounts by addressing inquiries, resolving issues, and ensuring their needs are met.<br>• Maintain detailed and accurate records of client interactions, transactions, and communications.<br>• Resolve customer complaints efficiently to ensure satisfaction and escalate complex issues when necessary.<br>• Assist clients with placing orders, tracking shipments, and handling returns or exchanges.<br>• Communicate professionally via email and phone to address customer inquiries and provide updates.<br>• Handle inbound and outbound calls to support customer needs and schedule appointments.<br>• Perform data entry tasks to ensure records are up-to-date and organized.<br>• Utilize Microsoft Word and Excel to prepare reports and maintain account information.<br>• Collaborate with other departments to resolve escalated issues and improve service.<br>• Ensure timely and accurate order entry to support seamless client experiences.
We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Wilmington, Delaware. This role involves providing essential administrative support to ensure smooth day-to-day operations. The ideal candidate will possess excellent organizational skills and the ability to multitask effectively while maintaining a composed and attentive demeanor.<br><br>Responsibilities:<br>• Manage scheduling and maintain calendars to ensure efficient time management.<br>• Handle invoicing and collections, ensuring timely and accurate processing.<br>• Serve as the primary point of contact for clients, providing assistance and resolving inquiries.<br>• Answer incoming calls and direct them to the appropriate parties.<br>• Perform data entry tasks with accuracy and attention to detail.<br>• Oversee receptionist duties, including greeting visitors and managing front desk operations.<br>• Collaborate with team members to support administrative office functions.<br>• Maintain records and documentation in an organized manner.<br>• Assist with special projects and tasks as assigned.
<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
<p>We are seeking a Senior Desktop Engineer to provide technical leadership for an enterprise endpoint computing environment within a highly regulated industry. This role is responsible for the engineering, deployment, security, compliance, and lifecycle management of desktop, laptop, and mobile endpoints, while also guiding and mentoring the desktop support team.</p><p>This position serves as the senior escalation point for endpoint issues and partners closely with security, risk, and compliance teams to ensure regulatory adherence and operational excellence.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Technical Leadership & Endpoint Engineering</p><ul><li>Lead the design, deployment, and lifecycle management of enterprise desktop, laptop, and mobile environments</li><li>Architect and maintain modern endpoint management platforms (e.g., Microsoft Intune or equivalent)</li><li>Establish and enforce endpoint standards, baselines, and best practices</li><li>Oversee application packaging, testing, deployment, and lifecycle management</li><li>Serve as the highest‑level escalation point for complex endpoint incidents</li></ul><p>Security, Compliance & Vulnerability Management</p><ul><li>Own endpoint compliance controls aligned with regulatory and audit requirements</li><li>Lead patching, remediation planning, and endpoint vulnerability management</li><li>Monitor and remediate endpoint security posture (encryption, EDR, baselines, device health)</li><li>Maintain documentation and evidence for internal and external audits</li><li>Partner with security and risk teams to mature endpoint control frameworks</li></ul><p>Team Leadership & Operations</p><ul><li>Provide day‑to‑day technical leadership to desktop engineers and technicians</li><li>Delegate tasks, prioritize workloads, and mentor team members</li><li>Review ticket quality, documentation, and resolution consistency</li><li>Develop SOPs, runbooks, and knowledge base content</li><li>Assist with onboarding and training of new team members</li></ul><p>Endpoint Support & Service Delivery</p><ul><li>Coordinate workstation deployments, refresh cycles, and user onboarding</li><li>Support secure configurations for remote and hybrid workforce environments</li><li>Ensure adherence to ITSM processes for incidents, requests, and changes</li><li>Maintain asset inventory, endpoint lifecycle records, and compliance documentation</li><li>Research emerging endpoint, automation, and compliance technologies</li></ul>
<p>40,000 - 50,000</p><p><br></p><p>Benefits:</p><ul><li>medical/dental/vision</li><li>401k</li><li>Bonus structures & increases</li><li>Paid time off</li></ul><p>Our client in the Bridgewater area is looking for a Customer Service Representative for their team. This role will become the vital link between customers and supply chain operations. In this front-facing role, you’ll handle a wide range of customer inquiries, resolve issues with urgency, and help ensure a seamless order experience. You will wear many hats, supporting diverse business needs and collaborating across departments. This position is on-site in office, Monday-Friday with standard office hours.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Address customer inquiries via phone, email, and other channels in a timely manner</li><li>Serve as a liaison between customers and the internal supply chain team, tracking and managing orders through the system</li><li>Accurately resolve issues including broken product, packaging problems, and order discrepancies</li><li>Quickly escalate urgent situations as needed, always focused on delivering positive solutions</li><li>Maintain comprehensive and accurate records within company systems</li></ul><p><br></p>
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
<p>We are looking for a detail-oriented Office Assistant to join our team in South Brunswick, New Jersey. This long-term contract position offers the opportunity to support daily operations and contribute to the smooth functioning of a dynamic workplace. If you have excellent organizational skills and enjoy working in a collaborative environment, this role is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients while managing front desk reception duties.</p><p>• Organize and scan documents to maintain accurate and accessible records.</p><p>• Answer incoming phone calls, providing assistance or directing inquiries as needed.</p><p>• Perform general clerical tasks, such as filing, photocopying, and data entry.</p><p>• Monitor inventory levels and place orders for office supplies to ensure availability.</p><p>• Maintain a clean and organized office environment by coordinating basic housekeeping tasks.</p><p>• Assist with scheduling and calendar management for team members.</p><p>• Support administrative projects and tasks to facilitate efficient office operations.</p>
<p>Robert Half has partnered with a thriving global company on their search for an experienced Credit Specialist. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, arrange debt payoffs, and resolve billing and customer credit issues. This Credit Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>• Create and maintain credit history records</p><p>• Assist with administrative activities</p><p>• Document daily collection activity</p><p>• Assist with ACH transactions</p><p>• Complete collection effort calls</p><p>• Daily Cash Applications</p><p>• Access and analyze credit worthiness</p><p>• Identify delinquent accounts</p><p>• Perform payment reconciliations</p><p>• Assist customer service department</p><p>• Prepare monthly customer statements</p><p>• Develop and schedule payment plans</p>
<p>Robert Half has partnered with a growing firm within the Wilmington Delaware area on their search for a multi-tasking, Billing Specialist with e-billing expertise. As the Billing Specialist, you will oversee client invoicing, assist with the collections process, handle billing inquiries, assist with calendar management, complete accounts receivable/payable transactions, perform legal research, complete account reconciliations, and prepare legal documents as needed. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>What you get to do everyday</p><p>· Data entry of billing tickets/order entry</p><p>· Enter daily invoice transactions</p><p>· Process and reconcile billing</p><p>· Send and receive FedEx packages</p><p>· Update and maintain client accounts</p><p>· Provide administrative support</p><p>· Email follow-up on client inquiries</p><p>· Assist with billing projects as needed</p>
<p>We are looking for a detail-oriented Dispatcher to join our team. This position offers a Contract to permanent opportunity, providing a pathway to long-term employment. The role involves managing dispatch operations efficiently while ensuring excellent customer service and accurate data entry.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate dispatch schedules and ensure timely communication with drivers and customers.</p><p>• Perform accurate data entry tasks to maintain detailed records of dispatch activities.</p><p>• Handle incoming calls and provide prompt assistance to customers.</p><p>• Deliver exceptional customer service by addressing inquiries and resolving issues.</p><p>• Collaborate effectively with team members to ensure smooth operations.</p><p>• Adapt to new systems and processes, demonstrating a willingness to learn.</p><p>• Assist with bilingual communication when required to serve diverse customers.</p><p>• Monitor and report any discrepancies in scheduling or operations.</p><p>• Support occasional Saturday shifts and overtime as needed.</p><p>• Follow business casual dress code and maintain professionalism at all times.</p>
<p>We are seeking a detail-oriented <strong>Seasonal Tax Preparer</strong> to support increased tax-season demand. In this role, you will assist individuals and small businesses with accurate and timely tax preparation. This is an excellent opportunity for someone who enjoys fast-paced work, problem-solving, and delivering high-quality customer service during the busy season.</p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and file federal, state, and local individual income tax returns (primarily Form 1040)</li><li>Assist with small business tax filings as needed (Schedule C, partnerships, etc.)</li><li>Review financial records, receipts, and relevant documents for accuracy and completeness</li><li>Conduct interviews with clients to gather required tax documentation and clarify tax-related questions</li><li>Identify potential tax credits, deductions, and opportunities to reduce tax liability</li><li>Maintain strict confidentiality of client financial information</li><li>Ensure compliance with IRS regulations and filing requirements</li><li>Provide excellent customer service and communicate filing updates and deadlines</li></ul><p><br></p><p><br></p>
