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62 results for Customer Experience Specialist in Philadelphia, PA

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Our client within the academia field seeks a thorough, Executive Assistant/Business Manager with proven experience working in an operations role while supporting C-level executives. In this role, the Executive Assistant/Business Manager will be responsible for providing a high level of support by completing administrative tasks such as: organizing travel, maintaining calendars, drafting internal and external correspondence, placing catering orders, assisting with budgets, preparing expense reports, and providing a high-level of customer service. The ideal candidate for this role should have proven experience supporting basic accounting activities, outstanding organizational and interpersonal skills, excellent time management abilities and have advanced knowledge of Microsoft Office Suite applications.

What you get to do daily

· Coordinate executive communications

· Prepare internal and external corporate documents

· Calendar Management

· Prepare weekly reports

· Draft meeting agendas

· Distribute incoming mail/packages

· Travel Arrangements

· Order and maintain inventory of office supplies

· Assist with property management activities

· Record meeting minutes

· Credit Card Reconciliations

· Special errands as needed

The ideal Executive Assistant/Business Manager will have a Bachelors degree in Business Administration.

Other requirements for the Executive Assistant/Business Manager role include and are not limited to:

· 5+ years of experience as a chief of staff, operations manager, executive assistant or similar position

· Previous experience working in academia preferred

· Expert user of Google Suite and Microsoft Office applications

· Strong multi-tasking capabilities

· Excellent communication and organizational skills

For more information on this Executive Assistant/Business Manager role and other full time accounting and finance opportunities, please contact us at 302.985.5183 and reference JO#00800-0013183994.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

62 results for Customer Experience Specialist in Philadelphia, PA

Executive Assistant/Business Manager Our client within the academia field seeks a thorough, Executive Assistant/Business Manager with proven experience working in an operations role while supporting C-level executives. In this role, the Executive Assistant/Business Manager will be responsible for providing a high level of support by completing administrative tasks such as: organizing travel, maintaining calendars, drafting internal and external correspondence, placing catering orders, assisting with budgets, preparing expense reports, and providing a high-level of customer service. The ideal candidate for this role should have proven experience supporting basic accounting activities, outstanding organizational and interpersonal skills, excellent time management abilities and have advanced knowledge of Microsoft Office Suite applications. What you get to do daily· Coordinate executive communications· Prepare internal and external corporate documents· Calendar Management· Prepare weekly reports· Draft meeting agendas· Distribute incoming mail/packages· Travel Arrangements· Order and maintain inventory of office supplies· Assist with property management activities· Record meeting minutes· Credit Card Reconciliations· Special errands as needed

Accounts Payable Specialist We are offering a short term contract employment opportunity for an Accounts Payable Specialist in Egg Harbor Twp, New Jersey. In this role, you will be responsible for various accounting functions within our team. Your main tasks will revolve around handling customer credit applications, maintaining customer records, and resolving inquiries related to accounts payable. Responsibilities:• Handle matching, batching, and coding of invoices in an efficient manner• Utilize accounting software systems to process customer credit applications• Maintain and update customer credit records with high accuracy• Address and resolve customer inquiries related to accounts payable• Leverage ERP - Enterprise Resource Planning for efficient accounting operations• Ensure compliance with accrual accounting principles in all transactions• Conduct auditing activities as per the established guidelines• Utilize Microsoft Excel for data management and analysis tasks• Use Concur for travel and expense management.

Collections Representative Robert Half is offering a career building opportunity for a Collections Representative in the Healthcare/NHS industry, located in Philadelphia, Pennsylvania. As a Collections Representative, you will work on ensuring the correct and timely reimbursement from third-party payors for services provided. Get your career moving in the right direction and click the apply button today! As a Collections Representative your responsibilities will include:• Manage and resolve accounts in compliance with contracts and agreements, which includes the review, analysis, and identification of possible barriers to correct and timely claim submission and processing.• Maintain communication with insurance companies and third parties via telephone, letter, fax, or email as necessary and document all actions taken to resolve accounts.• Review and manage credit balances, submit requests for refunds in accordance with policies or initiate off-sets/retractions of incorrectly paid services when possible.• Investigate and submit for approval write off allowances and/or adjustments that have reasonable justification in accordance with contracts and policies.• Handle insurance explanations of benefits that require other activities or reconciliation.• Ensure that all claim submissions, appeals, and requested information is provided within the required timeframe to avoid filing issues and processing delays.• Assist with special projects, audits, and reconciliation as necessary.• Comply with all internal procedures and policies while maintaining a high level of customer service.• Utilize Microsoft Excel and other analytics tools for data handling and review.• Transfer accounts when necessary and only after confirming updated registration or eligibility.

Account Representative Are you a results-driven professional with a passion for building meaningful relationships and delivering exceptional service to clients in the health care industry? Robert Half is seeking a dynamic Account Representative to join a local health care team. In this role, you will connect with health care professionals and organizations, providing tailored solutions that support their evolving needs. Key Responsibilities:<ul><li>Cultivate and maintain positive relationships with existing and potential health care clients, including providers, clinics, hospitals, and other industry stakeholders.</li><li>Serve as the primary point of contact for your assigned accounts, addressing client questions, resolving issues, and ensuring overall satisfaction.</li><li>Proactively identify new growth opportunities within the health care sector, promote our services, and expand the client base.</li><li>Achieve or exceed designated sales quotas by offering solutions tailored to client needs, negotiating contracts, and closing deals.</li><li>Stay up-to-date on industry trends, regulations, and competitive offerings to continuously position the company as a valued partner in the health care space.</li><li>Partner with internal teams, including marketing and operations, to ensure seamless client onboarding and service delivery.</li></ul>

Legal Billing Associate Ready to join a trailblazing company that's redefining the industry? Robert Half is seeking a dynamic full-time Legal Billing Associate to become an integral part of their client's team. In this pivotal role, you'll take charge of crafting, fine-tuning, and sending out top-notch monthly invoices—optimized for submission to cutting-edge client electronic billing platforms. If you're looking for not only competitive pay and benefits but also a clear path to professional growth, this opportunity is your next big move. Responsibilities:<ul><li>Ensure the accurate and efficient processing of client bills, with a focus on immigration case billing</li><li>Manage electronic submissions of client invoices and accruals via various e-billing platforms, ensuring all actions align with immigration billing requirements</li><li>Serve as a point of contact for accounting and billing questions, specializing in inquiries related to immigration billing</li><li>Review, edit, and approve pre-bills in response to requests from attorneys and secretaries, primarily for immigration-related cases</li><li>Handle and process a high volume of complex bills, particularly those related to immigration</li><li>Review and verify the accuracy of billing and supporting documentation, ensuring adherence to immigration laws and regulations</li><li>Undertake special projects and generate ad hoc reports as requested by the manager</li><li>Provide outstanding client service, meet high quality standards for services, and exceed client expectations, particularly in relation to immigration cases</li></ul>

Workers Compensation Unit Stat Specialist Robert Half is seeking a detail-oriented Strategic Specialist to join their client's Workers Compensation Unit. In this role, you'll ensure the accurate and timely submission of unit statistical reports to the Rating Bureau. This is a critical function supporting regulatory compliance, internal teams, and business performance within the Workers Compensation line of business. Key Responsibilities:<ul><li>Review and compare Rating Bureau data against internal Unit Stat system data.</li><li>Verify and update experience modification factors, audited payroll, and class codes for losses before submission.</li><li>Ensure all submissions are complete, accurate, and adhere to company and regulatory guidelines.</li><li>Maintain internal databases, files, and documentation for recurring reports and audits.</li><li>Liaise with internal stakeholders including Underwriting, Premium Audit, Claims, and the Office of General Counsel.</li><li>Coordinate with the Rating Bureau and designated CHUBB contact as needed.</li><li>Learn and follow Unit Stat processes and procedures through structured training.</li><li>Gain proficiency in the Unit Stat System.</li></ul>

Purchasing Specialist We are partnering with our client in the Dayton, NJ area to find an adept Purchasing Specialist to join their team. This pivotal role involves managing procurement activities across key categories such as corrugate, warehouse supplies and equipment, office essentials, and IT hardware. The ideal candidate will also demonstrate strong negotiation skills, ERP expertise, and strategic procurement practices, with room to grow into department leadership over time. Key Responsibilities:<ul><li>Lead all procurement processes, ensuring efficient sourcing of corrugate, warehouse materials, office supplies, and IT hardware.</li><li>Prepare and execute RFPs, and negotiate contracts to secure competitive pricing and favorable terms.</li><li>Leverage robust ERP knowledge (Microsoft Dynamics D365) to streamline purchasing workflows and enhance operational efficiency.</li><li>Utilize advanced tools, including Excel, Salesforce, Warehouse Management Systems, Chef, and Epicor, to improve procurement outcomes and reporting accuracy.</li><li>Collaborate closely with accounts payable to maintain accurate and up-to-date financial processing.</li><li>Continuously evaluate and implement best practices to drive efficient procurement strategies, ultimately facilitating the growth and scalability of the department.</li><li>Serve as a liaison between internal teams and external partners, maintaining transparency and alignment on purchasing objectives.</li><li>Apply expertise in enterprise solutions like About Time to ensure timely procurement and process efficiency.</li></ul>Ready to take the next step? Join us in connecting skilled professionals like you to roles where you can thrive!

Accounts Payable Specialist We are offering a long-term employment opportunity for an Accounts Payable Specialist in Paoli, Pennsylvania. This role is pivotal within our team operating in the Healthcare, Hospitals, and Social Assistance industry. The successful candidate will be responsible for a variety of tasks including processing customer applications, maintaining accurate customer records, and resolving customer inquiries. Responsibilities:• Ensuring the accurate and efficient processing of invoices for two different entities• Regularly auditing and maintaining customer credit records• Using accounting software systems to code invoices and manage financial services• Identifying and rectifying any issues found during the invoice processing• Communicating with vendors as needed for invoice confirmation and resolution of discrepancies• Assisting with special projects related to accounts payable and accounting functions• Conducting data entry tasks as required, ensuring accuracy and timeliness.

Loan Servicing - Support Robert Half is seeking a Loan Servicing Support Specialist in the Middlesex County, NJ area. As a Loan Support Specialist you will be responsible for managing customer applications, keeping records up-to-date, and handling customer inquiries. If you have 1+ years of loan support experience and are looking to grow your career, this might be the opportunity for you! Responsibilities:• Accurate and efficient processing of customer credit applications• Consistent maintenance of precise customer credit records• Prompt resolution of customer inquiries• Monitoring customer accounts and implementing appropriate actions• Utilizing your comprehensive understanding of loans and loan products• Applying excellent oral and written communication skills to foster positive working relationships• Exhibiting exceptional customer service capabilities while effectively multi-tasking and prioritizing workloads• Demonstrating proficient problem-solving and decision-making abilities• Working both independently and collaboratively in a time-sensitive environment• Adhering to timelines and schedules, demonstrating meticulous attention to detail and accuracy in work• Handling confidential information with a high level of moral judgment• Thriving in an environment that promotes accountability and growth.

Receptionist We are offering a permanent employment opportunity in the property management/facilities industry based in Malvern, Pennsylvania, 19355, United States. This role involves working onsite as a Receptionist, a central figure in our operations. The position focuses on key administrative tasks, customer service, and ensuring smooth communications within our team. Responsibilities: • Effectively handle incoming and outgoing mail, ensuring all mail is directed to the appropriate bins • Oversee the operation of the postage machines for outgoing mail • Field incoming calls, providing excellent customer service and accurate information to callers • Manage the front desk operations, including logging in and out and providing visitor badges • Escort visitors to their respective destinations within the premises • Use Microsoft Word, Excel, and Outlook to maintain accurate records and organize files • Schedule appointments and manage conference room bookings • Perform data entry tasks and maintain email correspondence with efficiency and accuracy • Utilize interpersonal skills to foster a friendly and organized environment

Accounting Specialist We are on the lookout for a meticulous Accounting Specialist to join our team in Moorestown, New Jersey. As an Accounting Specialist, your role will involve managing invoicing, billing, and accounts receivable operations. You will also be expected to navigate accounting software systems and enterprise resource planning tools. This role offers a long-term contract employment opportunity. Responsibilities:• Handle invoicing processes, ensuring accuracy and timeliness• Oversee billing functions, rectifying any discrepancies swiftly• Manage accounts receivable, keeping track of incoming payments and outstanding debts• Monitor customer accounts, taking appropriate action when necessary• Perform auditing tasks to ensure financial compliance and accuracy• Manage accounts payable, ensuring all outgoing payments are processed correctly.

Medical Billing Specialist Robert Half is seeking Medical Billing Specialist in the Somerset County, NJ area. As a Medical Billing Specialist, you will handle billing procedures for home, health, and hospice care, and work closely with the central scheduling department. If you have 1+ years of Medical Billing experience and are looking to grow your career, this might be the opportunity for you! Responsibilities:• Execute billing operations for home, health, and hospice care services.• Collaborate with the central scheduling department to ensure seamless billing processes.• Utilize software to manage and update billing information.• Handle authorizations related to billing efficiently.• Monitor customer accounts and take necessary action as needed.• Maintain accurate and up-to-date records of customer credit applications.• Process customer credit applications accurately and efficiently.• Resolve customer inquiries related to billing in a timely manner.

Accounts Receivable Clerk Accounts Receivable Specialist – Join Our Finance Team!We are looking for a detail-oriented, highly organized Accounts Receivable Specialist to manage and streamline our client’s receivables. In this role, you will ensure timely and accurate collection of payments, while working closely with various teams to resolve billing issues. Key Responsibilities:<ul><li>Maintain and manage accounts receivable ledger.</li><li>Follow up on overdue accounts, sending reminders and making collection calls.</li><li>Reconcile transactions and resolve discrepancies.</li><li>Prepare and submit aging reports to management.</li><li>Collaborate with sales and customer service to address billing issues.</li><li>Support month-end and year-end closing.</li><li>Ensure compliance with company policies and legal standards.</li></ul>

Collections Specialist Growing, Wilmington Delaware client seeks a thorough Collections Specialist. In this role you will handle customer payment discrepancies, accounts receivable identify outstanding debts, place collection calls, track customer credit worthiness, analyze and review customer invoices, and prepare repayment schedules. The successful Collections Specialist will also manage credit risk, maintain customer accounts, and assist with billing. If you are looking for a promising collections role with longevity, this may be for you! What you get to do daily· Manage credit and collection functions· Prepare customer invoices electronically· Monitor aging AR balances· Analyze, and review customer credit worthiness· Identify delinquent accounts· Ensure proper documents and agreements are on file· Perform payment reconciliations· Investigate and resolve discrepancies· Develop and schedule payment plans

A/R Collections Specialist Global, manufacturer seeks a sharp, AR/Collections Specialist with strong billing and collections experience. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, prepare budget plans, arrange debt payoffs, distribute monthly delinquency notices, maintain sales tax certifications, and resolve billing and customer credit issues. This AR/Collections Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed. How you will make an impact· Create and maintain credit history records· Assist with administrative activities· Document daily collection activity· Complete collection effort calls· Identify delinquent accounts· Draft collection letters· Perform payment reconciliations· Assist with client credit inquiries· Apply daily cash receipts· Ad hoc projects

Deposition Specialist We are seeking a Deposition Specialist to join our team in the legal industry. This role is based in Philadelphia, Pennsylvania. You will be responsible for tasks such as handling depositions, transcribing conversations, and maintaining accuracy in all tasks. Your role will involve the use of various skills including Adobe Acrobat, Computer Word Processing, Docs Open, e-Copy, Elite Enterprise, and Billing Functions among others. Responsibilities: • Transcribing digital recordings of conversations with precision within a 48-hour timeframe • Handling depositions and using AI technology for improvement • Ensuring accuracy in typing and transcribing, rather than focusing on speed • Checking and proofreading for errors diligently • Providing the option for opposing counsel to purchase transcriptions • Utilizing Adobe Acrobat, Computer Word Processing, Docs Open, e-Copy, Elite Enterprise, and Billing Functions in daily tasks • Maintaining professionalism and unbiased stance throughout tasks • Taking on more depositions or cases as necessary • Being presentable as there may be instances of being on camera during depositions • Contributing to the team by processing customer applications and maintaining accurate records • Resolving customer inquiries and monitoring customer accounts.

Payroll Specialist We are offering an exciting opportunity for a Payroll Specialist in the Wholesale Distribution industry. Located in Bedminster, New Jersey, this role will involve handling various payroll duties within our finance team. Responsibilities:• Accurately and efficiently processing customer credit applications• Collecting timesheet data and payroll information• Entering data into payroll databases, including W4, 401k deferrals, Garnishments, Child Support, Union dues, etc.• Reporting monthly hours and wages along with payments due to various Unions• Administering and maintaining the electronic timekeeping system• Maintaining and updating personnel records by reviewing and entering changes in exemptions, status, and pay; assigning PTO plans• Processing manual checks when necessary• Responding to employee inquiries regarding payroll issues and concerns• Generating and reconciling payment requests via the AP department for all employee contributions• Ensuring the completion of payroll in a timely manner.

Billing Specialist Growing manufacturer in the Wilmington Delaware area is looking to staff a Billing Specialist with billing, pricing, and invoicing experience. As the Billing Specialist you will oversee the status of accounts and balances, distribute bills/invoices, post payments, provide solutions to client inquiries, and organize financial records. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. What you get to do everyday• Enter daily invoice transactions• Process and reconcile payments• Generate client invoices• Update and maintain client accounts• Process improvement initiatives• Coordinate system pricing as needed• Send delinquent communication as needed• Resolve client inquiries

Payroll Specialist Fast growing company has a great opportunity to work as a Payroll Specialist with multi-state payroll processing experience. As the Payroll Specialist, you will process bi-weekly payroll accurately and timely, review timekeeping administration, prepare journal entries, maintain client records, reconcile payroll, process garnishments/deductions, prepare payroll adjustments, analyze taxation of employer paid benefits, assist with benefits enrollment, and join in the audit process. This candidate must have knowledge of payroll, wage and tax laws, and have the ability to prepare filings for federal and state quarterly and annual payroll reports. How you will make an impact· Enter and process payroll data· Adjust payroll errors· Assist with general accounting tasks· Handle incoming payroll call inquiries· Perform payroll audits· Respond to payroll inquiries· Tax Reporting· Statistical Recordkeeping· Process year end tax documents· Prepare weekly/monthly payroll reports

Network Engineer • 7+ years of experience managing or supporting medium to large network infrastructure environments • 7+ years of experience solving complex network problems in routing, switching, and security management • Extensive understanding of network protocols including TCP/IP and network security policies • Experience with Cisco equipment (Nexus 7018, Catalyst 6509) and IOS, IOS-XE and NX-OS configurations • Experience with Firewalls (Palo Alto preferred) • Experience with Palo Alto Global Protect VPN solution • Ability to adapt to multiple operating systems and platforms • Strong communication skills • Strong problem-solving skills • Ability to work on multiple projects at the same time and respond to shifting priorities and deadlines • Basic knowledge of automation and AI features and capabilities in network software • Ability to work outside of normal working hours and be on call when needed • Familiarity with network switching and management tools (Aruba Central preferred) • Experience with Aruba equipment (Aruba 8325, 6300) and OS-CX configurations • Experience with Aruba downloadable user roles and ClearPass integration • Experience with VxLAN overlay, Multicast/Anycast and BGP routing • Experience with ITIL asset, change, incident, and problem management processes • Experience with Juniper routers • Expert level network certifications such as CCNP, CCIE

Tax Specialist Robert Half is seeking a Tax Specialist to support tax compliance for our dynamic client located in Philadelphia. In this Tax Specialist role, you will play a critical part in ensuring adherence to tax laws and regulations while contributing to the organization's financial integrity and value-driven services. As part of the tax team, you will manage various tax-related responsibilities, including preparing and filing tax returns, providing strategic tax advice to leadership, and overseeing tax audits. Responsibilities:<ul><li>Utilizing technology in the accurate preparation and submission of quarterly and annual tax provisions</li><li>Advising leadership teams through proficient tax accounting knowledge</li><li>Analyzing complex transactions to secure appropriate tax treatment</li><li>Responding to tax audits, inquiries, and notices from tax authorities</li><li>Conducting technical tax research to stay up-to-date with changes in tax laws and regulations</li><li>Preparing and understanding local Transfer Pricing reports for the US and Canada</li><li>Maintaining documentation and supporting records related to tax filings, provisions, and other tax-related activities</li><li>Using Microsoft Excel, Ad Hoc Reporting, Corporate Income Tax, Corporate Tax Compliance, ASC 740, Alteryx, Microsoft Power BI, and Tax Accounting for various tasks and responsibilities</li></ul>

Sr. Client Data Analyst We are offering a contract to permanent employment opportunity for a Sr. Client Data Analyst in Newark, Delaware. In this role, you will be responsible for driving data quality improvements, developing and implementing data analyses, and assisting in data-related technical issues. Responsibilities: • Act as a Subject Matter Expert to validate data and challenge its quality • Develop pipelines and processes to import complex data sets into a cloud environment • Use algorithms to transform and analyze data into actionable insights • Identify, design, and implement process improvements for faster repeatable reporting • Develop checks for data staging and loading • Acquire data from various sources and reload updated data into databases • Participate in central data cleansing activities to accelerate data quality remediation • Attend meetings with data governance groups and Subject Matter Experts from various departments • Participate in data quality improvement initiatives and projects.

Billing Specialist Robert Half has partnered with a growing firm within the Wilmington Delaware area on their search for a multi-tasking, Billing Specialist with e-billing expertise. As the Billing Specialist, you will oversee client invoicing, assist with the collections process, handle billing inquiries, assist with calendar management, complete accounts receivable/payable transactions, perform legal research, complete account reconciliations, and prepare legal documents as needed. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. What you get to do everyday· Data entry of billing tickets/order entry· Enter daily invoice transactions· Process and reconcile billing· Send and receive FedEx packages· Update and maintain client accounts· Provide administrative support· Email follow-up on client inquiries· Assist with billing projects as needed

Bankruptcy Associate Attorney We are offering an exciting opportunity for a Bankruptcy Associate Attorney in Wilmington, Delaware. As part of our team, the successful candidate will be actively involved in handling various legal issues, conducting comprehensive legal research, and developing defense strategies. The role involves extensive interaction with clients, court officials, and other legal representatives, and you will be expected to uphold our established office procedures in all communications. The firm offers a collaborative, team-oriented environment where attorneys gain significant experience while working alongside experienced mentors. This role provides autonomy, opportunities for professional development, and meaningful client interaction.

Front Desk Coordinator We are currently seeking a Front Desk Coordinator to join our team located in Folcroft, Pennsylvania. As a Front Desk Coordinator, the role involves managing front desk operations and administrative tasks within the education sector. This position offers a short-term contract employment opportunity. What you get to do every single day:• Serve as the first point of contact, efficiently managing the front desk area.• Provide a warm welcome to student parents and visitors, while offering necessary directions.• Address queries raised by students or parents in a detail-oriented manner.• Handle incoming phone calls, ensuring they are redirected appropriately.• Supervise the lunch ordering process from a list of predetermined vendors.• Carry out additional administrative tasks as and when required.• Utilize software such as Microsoft Outlook, Excel, and Word to maintain smooth operations.• Offer concierge services and exhibit strong customer service skills.• Oversee data entry tasks with precision and accuracy.• Tactfully manage challenging situations when required.

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