4 results for Help Desk Analyst Ii in Palo Alto, CA

Help Desk Analyst I

Alameda, CA
onsite
Temporary
28 - 30 USD / Hourly
We are looking for a skilled Help Desk Analyst I to join our team in Alameda, California. This Help Desk Analyst I long-term contract position offers an excellent opportunity to provide technical support and ensure seamless operations across various systems and technologies. The ideal Help Desk Analyst I candidate will have expertise in troubleshooting and configuring hardware and software while delivering exceptional customer service. The Help Desk Analyst I role is for a long term contract and is an onsite position out of Almeda, Ca. Responsibilities:• Provide technical support for Android devices, Apple products, and other hardware systems.• Manage Active Directory accounts and permissions to ensure secure access.• Configure and deploy EO/IR systems to meet operational requirements.• Perform database management tasks, including updates and maintenance.• Assist with hardware installations and configuration management processes.• Support software deployments and ensure compatibility across systems.• Deliver prompt and effective solutions to end-user concerns.• Document technical procedures and resolutions to maintain a knowledge base.• Collaborate with team members to improve system efficiency and reliability.
2026-03-02T00:00:00Z

Help Desk/Desktop Support Analyst

Campbell, CA
onsite
Temporary
28.5 - 33 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis in Fremont, California. In this role, you will provide comprehensive technical support to both onsite and remote users, ensuring smooth operation of systems and addressing technical issues efficiently. This position requires a proactive individual with a solid background in troubleshooting, system setups, and user support across diverse software and hardware platforms. Responsibilities: • Provide technical assistance to end users, resolving issues related to operating systems, applications, and hardware. • Manage and maintain Active Directory accounts, ensuring proper permissions and access levels. • Troubleshoot and resolve problems with Windows 10 and other Microsoft Windows systems. • Support mobile devices, including iOS and Android, ensuring seamless functionality and connectivity. • Configure and deploy computers for users, including both Windows and macOS operating systems. • Handle service desk tickets, prioritizing and addressing user requests promptly. • Assist with basic networking and server-related tasks to ensure system reliability. • Utilize mobile device management systems to oversee and administer user devices. • Deliver support to both in-office and remote users, ensuring consistent service and communication. • Provide guidance and training to users to enhance their understanding and utilization of technology tools.
2026-03-05T00:00:00Z

Desktop Support Analyst

Mountain View, CA
onsite
Temporary
25 - 30 USD / Hourly
We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English. Responsibilities:• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.• Manage and maintain system configurations, ensuring optimal performance and user accessibility.• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.• Support mobile devices, including Android and Apple products, ensuring seamless functionality.• Collaborate with team members to implement and manage Cisco and Citrix technologies.• Perform regular maintenance and updates for Dell hardware and other computer systems.• Ensure proper documentation of support activities and resolutions for future reference.• Monitor and address system alerts to prevent potential disruptions.• Deliver excellent customer service while adhering to company standards and best practices.
2026-02-09T00:00:00Z

Workday Reporting Analyst

San Ramon, CA
remote
Temporary
70 - 85 USD / Hourly
Robert Half Management Resources is looking for a highly skilled Workday Reporting Analyst to support one of our clients on an interim basis. This role involves designing and delivering complex reports, ensuring data accuracy, and optimizing performance for enterprise-scale operations. As a critical contributor to the ongoing Workday implementation, you will play an integral role in turning data into actionable insights. Responsibilities:• Develop and maintain a variety of advanced Workday reports, including matrix, composite, trending, and calculated fields.• Collaborate with stakeholders to gather requirements and translate business needs into detailed technical specifications.• Conduct thorough data validation and reconciliation to ensure the accuracy of payroll reports and compliance with financial records.• Optimize report performance by troubleshooting and fine-tuning parameters for efficiency.• Ensure sensitive payroll data adheres to security standards and governance policies within Workday.• Create and document clear user guides, testing procedures, and logic definitions for internal teams and audits.• Support outbound data integrations to financial systems, third-party vendors, and business intelligence platforms.• Perform audits and validations to confirm compliance with statutory payroll reporting requirements.• Work closely with cross-functional teams to prioritize and manage reporting requests based on business impact.
2026-03-04T00:00:00Z