We are looking for a skilled Help Desk II specialist to join our team in Los Angeles, California. In this role, you will provide advanced technical support and ensure smooth operations across various systems and platforms. You will play a pivotal role in troubleshooting, device management, and creating IT documentation to enhance organizational efficiency.<br><br>Responsibilities:<br>• Diagnose and resolve complex technical issues related to macOS, Windows, Microsoft 365, Adobe Creative Cloud, and various hardware and software components.<br>• Manage employee onboarding and offboarding processes, including configuring devices, setting up accounts, and providing training on essential IT tools.<br>• Track and maintain accurate records of IT inventory, ensuring all equipment is properly configured, secured, and regularly updated.<br>• Develop and update IT documentation, including user guides, troubleshooting instructions, and procedural manuals.<br>• Provide support for network connectivity issues and ensure seamless communication across platforms.<br>• Respond to service desk tickets promptly, delivering effective solutions and maintaining user satisfaction.<br>• Collaborate with team members to implement best practices for IT operations and security.<br>• Assist with system upgrades and installations to meet organizational needs.<br>• Monitor system performance and proactively address potential issues to minimize disruptions.
<p>We are seeking a Service Desk Analyst to join our Full-Time Engagement Professional Division. This role is crucial in providing front-end user support, ensuring that all users, including C-Level Executives, receive excellent service and assistance with their technical needs.</p><p><br></p><p>As an employee of Robert Half, you can build a fulfilling career working on diverse and challenging engagements that leverage your current skills and experiences and help you develop new ones. You can also work with our global consulting firm and learn from industry subject matter experts developing innovative customer solutions.</p>
<p>We are seeking an experienced IT Analyst II to join our technology team. This role is ideal for professionals who thrive in fast-paced, compliance-driven environments and enjoy supporting diverse user and technical needs. The IT Analyst II will play a vital part in ensuring smooth daily operations within Windows and macOS environments, with a significant focus on Microsoft 365 support and system security.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide advanced IT support across Windows and macOS platforms, Microsoft 365 suite (including Entra ID, SharePoint, Outlook, Intune), SaaS applications, and endpoint management tools such as Intune and Apple Business Manager.</li><li>Diagnose and resolve a wide range of technical issues, ensuring timely and effective communication with end users.</li><li>Administer and manage identity and access management systems (such as Azure AD, Okta), ensuring secure and compliant user workflows.</li><li>Maintain clear and concise documentation for IT processes, troubleshooting steps, and support tickets.</li><li>Ensure all systems and processes comply with relevant security frameworks, with a strong preference for candidates with exposure to NIST 800-171 and CMMC standards.</li><li>Adapt quickly to shifting priorities and multiple, concurrent support requests.</li><li>Collaborate with IT leadership and cross-functional teams to identify areas for improvement and recommend technology solutions.</li></ul><p><br></p>
<p><strong>Network Security Administrator</strong></p><p><strong>Position Summary</strong></p><p>The Network Security Administrator is responsible for protecting the organization’s network infrastructure through proactive monitoring, configuration, and management of next‑generation firewalls and related security technologies. This role focuses heavily on <strong>NGFW </strong>Next-Generation Firewalls, ensuring secure and reliable connectivity across enterprise environments. The specialist will be a key contributor to incident response, threat mitigation, and continuous improvement of security controls.</p><p><br></p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Firewall & Network Security Administration</strong></p><ul><li>Configure, manage, and maintain <strong>Next‑Generation Firewalls (NGFW)</strong>, including policies, objects, NAT rules, App‑ID, User‑ID, threat prevention profiles, and Remote access VPN, ACL’s, IDS/IPS policies.</li><li>Perform regular firewall rule reviews, cleanup, and optimization to improve performance and reduce risk.</li></ul><p><strong>Security Operations & Monitoring</strong></p><ul><li>Monitor network security alerts, traffic anomalies, and firewall logs using vendor specific tools, SIEM platforms, and packet capture utilities.</li><li>Investigate and remediate network‑based security incidents, coordinating with SOC or incident response teams as necessary.</li><li>Perform security event correlation and escalation following established SOPs.</li></ul><p><strong>Network Infrastructure Support</strong></p><ul><li>Support secure network connectivity across data centers, branch sites, cloud environments, and remote access solutions.</li><li>Troubleshoot layer 2/3 issues related to routing, switching, VPN tunnels, and connectivity impacts to security appliances.</li><li>Assist in deploying secure architectures for new network builds, migrations, and cloud integrations.</li></ul><p><br></p>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Los Angeles, California. This role is ideal for someone with strong attention to detail, technical troubleshooting abilities, and a proactive mindset. As a contract to permanent position, this opportunity offers the potential for long-term growth within the non-profit sector.<br><br>Responsibilities:<br>• Provide hands-on support for hardware troubleshooting and computer setup, ensuring smooth functionality for end-users.<br>• Manage Active Directory tasks, including resetting user accounts and addressing basic access concerns.<br>• Deliver Tier II level technical assistance, handling more complex support issues and resolving escalations as needed.<br>• Adapt to training and feedback, demonstrating a willingness to learn and improve processes.<br>• Work effectively within a Windows 11 environment, ensuring compatibility and optimal performance.<br>• Respond to service desk tickets promptly, addressing technical issues with efficiency and precision.<br>• Collaborate with team members to implement solutions and improve overall support processes.<br>• Maintain clear and thorough communication with end-users to resolve technical concerns in a timely manner.<br>• Identify recurring problems and propose strategies to prevent future occurrences.<br>• Ensure all support activities are accurately documented and tracked for reporting purposes.
We are looking for a Help Desk/Desktop Support Analyst to join our team in Santa Monica, California. This contract position is ideal for an individual who excels at providing technical assistance and solving IT-related issues efficiently. The role requires a proactive approach to troubleshooting and a strong understanding of both Windows and Apple systems.<br><br>Responsibilities:<br>• Provide timely technical support for users experiencing hardware, software, or network issues.<br>• Resolve service desk tickets while ensuring customer satisfaction and adherence to service standards.<br>• Manage and maintain user accounts within Active Directory.<br>• Troubleshoot and resolve issues related to Microsoft Windows 10 and Apple Macintosh systems.<br>• Assist with software installations, updates, and system configurations.<br>• Collaborate with team members to identify and implement solutions for recurring technical problems.<br>• Monitor system performance and report any potential concerns to the appropriate teams.<br>• Educate users on basic troubleshooting techniques and best practices.<br>• Document and maintain accurate records of issues, resolutions, and updates.<br>• Respond promptly to urgent technical requests and prioritize tasks effectively.
<p>We have a new opportunity for a Desktop Support Analyst within Robert Half’s Full-Time Engagement Professionals Division. The compensation package will include Salary + Comprehensive Benefits Package: Medical, Dental, Vision, 401(k) plan, Choice Time Off (CTO), Short/Long Term Disability, Life Insurance, ADD Insurance, Health Savings Accounts (HSAs), Flexible Spending Accounts (FSAs), Tuition reimbursement, Employee Assistance Program (EAP), Commuter Benefits, Discount mall, Pet and Legal insurance, and identity theft protection, and paid every hour that you work. </p><p><br></p><p>To be considered for this opportunity, please submit your resume and best contact information.</p>
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for an experienced Desktop Support Level 2 specialist to join our team in Woodland Hills, CA. The ideal candidate will have a solid background in troubleshooting software and hardware issues, as well as proficiency with tools like Active Directory and Azure AD. This position is 5 days a week on-site in Woodland Hills, CA. </p><p><br></p><p>Responsibilities:</p><p>• Provide advanced desktop support, resolving technical issues related to Windows operating systems and Microsoft Office applications.</p><p>• Diagnose and troubleshoot audio and video problems, including Teams call functionality.</p><p>• Manage and maintain Active Directory and Azure AD, ensuring proper functionality and user access.</p><p>• Utilize ticketing systems to track, document, and resolve support requests efficiently.</p><p>• Configure and deploy hardware and software for Windows desktops, Mac computers, and mobile devices.</p><p>• Maintain and support Apple devices, including iPhones and iPads, ensuring seamless operation.</p><p>• Address network-related issues and assist with Cisco and Citrix technologies as needed.</p><p>• Perform system updates, installations, and configuration management to optimize performance.</p><p>• Collaborate with team members to implement solutions and improve overall IT service delivery.</p><p>• Provide guidance and training to end-users on proper equipment usage and software functionality.</p>
<p>We are looking for a skilled Business Analyst to join our team. This position offers a unique opportunity to contribute to process improvements and ensure operational excellence within the financial services sector.</p><p><br></p><p>Responsibilities:</p><p>• Provide operational support to various desks based on workload and specific needs.</p><p>• Lead and manage projects, including quarterly quality checks, fee audits, and statement reviews.</p><p>• Coordinate system specifications and project plans between operations stakeholders and IT teams.</p><p>• Analyze operational and system trends to identify issues and propose solutions to management.</p><p>• Process departmental service and research requests with efficiency and accuracy.</p><p>• Collaborate with department managers to evaluate and enhance processes, addressing breakdowns and recommending improvements.</p><p>• Monitor and report trends that may require training updates or process enhancements.</p><p>• Conduct yearly audits and ensure compliance with established operational standards.</p><p>• Support business continuity plans by being prepared to perform essential functions remotely when necessary.</p><p>• Participate in ad-hoc projects as assigned by management</p>
<p><strong>Data Engineer (Hybrid, Los Angeles)</strong></p><p><strong>Location:</strong> Los Angeles, California</p><p><strong>Compensation:</strong> $140,000 - $175,000 per year</p><p><strong>Work Environment:</strong> Hybrid, with onsite requirements</p><p>Are you passionate about crafting highly-scalable and performant data systems? Do you have expertise in Azure Databricks, Spark SQL, and real-time data pipelines? We are searching for a talented and motivated <strong>Data Engineer</strong> to join our team in Los Angeles. You'll work in a hybrid environment that combines onsite collaboration with the flexibility of remote work.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, and implement data pipelines and ETL workflows using cutting-edge Azure technologies (e.g., Databricks, Synapse Analytics, Synapse Pipelines).</li><li>Manage and optimize big data processes, ensuring scalability, efficiency, and data accuracy.</li><li>Build and work with real-time data pipelines leveraging technologies such as Kafka, Event Hubs, and Spark Streaming.</li><li>Apply advanced skills in Python and Spark SQL to build data solutions for analytics and machine learning.</li><li>Collaborate with business analysts and stakeholders to implement impactful dashboards using Power BI.</li><li>Architect and support the seamless integration of diverse data sources into a central platform for analytics, reporting, and model serving via ML Flow.</li></ul><p><br></p>
<p><strong>Lead Data Architect / Senior Data Modeler</strong></p><p><strong>Location:</strong> Onsite in Burbank, CA (4 days/week, Mon–Thu)</p><p><strong>Team:</strong> Studio Technology – Data Services</p><p><br></p><p><strong>About the Role</strong></p><p>The Studio Technology group at Walt Disney Studios empowers filmmakers, analysts, and business partners with scalable, secure, and innovative data solutions. As part of the Data Services team, you will shape how the Studio builds, organizes, and delivers data — from financial systems to marketing analytics to consumer engagement products.</p><p>We are looking for a Lead Data Architect whose primary passion is data modeling and data architecture, not software architecture. This person lives and breathes semantic models, dimensional design, medallion-layer structuring, and data-as-a-product principles. The ideal candidate is doing this work hands-on today and has done it consistently in recent roles — this is their core craft, not an adjacent skill.</p><p><br></p><p><strong>What You’ll Do (Day-to-Day)</strong></p><p>● Partner with business stakeholders and product managers to understand data requirements and translate them into scalable data strategies and architecture.</p><p>● Design and own semantic models, dimensional models, entity definitions, and medallion-layer data structures (Bronze/Silver/Gold).</p><p>● Determine what gets built where and why, ensuring consistent modeling patterns across projects and data domains.</p><p>● Define and implement data-as-a-product approaches, including domain boundaries, ownership models, SLAs, and documentation standards.</p><p>● Work closely with data engineers to guide how assets should be built, structured, and optimized.</p><p>● Establish and maintain data standards, governance practices, naming conventions, and documentation for modeling and architecture.</p><p>● Provide technical leadership on data modeling best practices across teams, including coaching junior members.</p><p>● Evaluate modern data technologies and recommend tools that improve modeling consistency, performance, and quality.</p><p>● Collaborate with analytics, BI, and data science teams to design models that support reporting, ML/AI workloads, and cross-domain analytics.</p>
We are looking for a visionary Chief Technology Officer (CTO) to lead and enhance the technological infrastructure of our university in Los Angeles, California. This role involves overseeing IT strategies, security, and operations to ensure the institution remains at the forefront of innovation and compliance. The ideal candidate will bring extensive experience in IT leadership and a strong ability to align technology initiatives with academic and operational goals.<br><br>Responsibilities:<br>• Develop and maintain a strategic IT roadmap aligned with the university's overarching objectives.<br>• Collaborate with department leaders to evaluate current and future technology needs, ensuring adequate system and network capacity.<br>• Design and implement comprehensive policies, procedures, and training plans for effective system management and disaster recovery.<br>• Lead the creation and execution of IT project methodologies to prioritize and achieve technology-related goals efficiently.<br>• Establish and oversee vendor relationships to ensure optimal performance and compliance with contractual obligations.<br>• Implement robust security measures, including compliance with Gramm-Leach-Bliley Act, HIPAA, and PCI standards.<br>• Conduct regular security assessments to identify and mitigate risks, maintaining industry-leading practices.<br>• Supervise IT managers and directors, fostering a culture of excellence and accountability within the team.<br>• Monitor and report on key performance metrics, such as network uptime, helpdesk responsiveness, and customer satisfaction.<br>• Ensure the continuous delivery of IT services, including the development of disaster recovery and continuity plans.
<p><strong>***For immediate consideration, please message Ali Ferber (Scott) on LinkedIn with your updated resume***</strong></p><p><br></p><p>Title: Network Manager (but heavy on Systems, M365, VMware)</p><p>Location: Gardena, CA *hybrid* 1 week onsite, the next remote in that rotation*</p><p>Salary: $120,000- 155,000 + benefits and bonus</p><p>Technical Skills: VMware version 7.0 and higher, M365, Windows Servers, Support, Active Directory, Group Policies, Cisco</p><p><br></p><p>We are looking for a skilled Network Manager to oversee the infrastructure operations and network systems of our clients organization in Gardena, California. The ideal candidate will possess strong leadership abilities and technical expertise to manage a dynamic environment supporting approximately 250 users. This role requires hands-on experience with advanced technologies and a proactive approach to vendor management and team supervision.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize the organization's network infrastructure, ensuring reliable and secure operations.</p><p>• Oversee VMware systems, ensuring they are running on version 7 or newer and meet performance expectations.</p><p>• Administer Active Directory, including assigning group policies and maintaining user account security.</p><p>• Lead a team of 3-4 direct reports, providing guidance, training, and performance evaluations.</p><p>• Supervise vendor relationships, ensuring services align with organizational needs and budgets.</p><p>• Implement and maintain Microsoft 365 Enterprise solutions to enhance productivity and collaboration.</p><p>• Design and maintain network architecture, ensuring scalability and efficiency.</p><p>• Configure and manage Cisco routers and networking systems to support enterprise operations.</p><p>• Monitor system performance and troubleshoot issues to ensure minimal downtime.</p><p>• Develop and enforce IT policies and procedures to uphold security standards.</p>
