We are looking for a dedicated Learning Specialist to join our team in Maitland, Florida. This Contract to permanent position offers the opportunity to shape impactful training programs that empower employees to perform at their best. The role focuses on designing, delivering, and evaluating learning initiatives tailored to organizational needs, leveraging innovative methodologies to enhance employee development.<br><br>Responsibilities:<br>• Develop and implement onboarding and skill enhancement programs that align with organizational goals.<br>• Collaborate with internal teams, including patient services, field management, and marketing, to identify and address training needs.<br>• Conduct thorough assessments to ensure training materials are consistent and effective across the organization.<br>• Apply adult learning principles to create engaging training experiences through virtual sessions, e-learning, self-study, and other methods.<br>• Continuously explore and integrate new approaches to improve the efficiency and effectiveness of training development.<br>• Work closely with the instructional design team to create and refine online learning modules.<br>• Maintain accurate records of employee training participation and progress, providing regular updates and reports.<br>• Monitor and assess the impact of training initiatives to ensure they meet organizational objectives.<br>• Act as a subject matter expert in designated areas to provide specialized training and support.<br>• Ensure compliance with required training documentation and maintain up-to-date logs.
<p>Robert Half is partnering with a rapidly growing business services group in the Lakeland area that is launching a new, independently operated CPA firm. This exciting venture offers the rare opportunity to build a practice from the ground up — backed by an established client base, internal sales support, and strong leadership committed to long-term growth and innovation.</p><p>Our client is seeking an entrepreneurial Tax & Accounting Manager who can lead accounting and tax operations while helping to shape the firm’s strategic direction. This is an ideal role for a hands-on, forward-thinking CPA or EA ready to transition from a traditional firm environment into something more dynamic, growth-oriented, and rewarding.</p><ul><li>Lead day-to-day accounting and tax engagements for a portfolio of small business clients, primarily S-Corps and partnerships.</li><li>Manage client relationships with a consultative, year-round approach focused on accuracy, compliance, and strategic tax outcomes.</li><li>Oversee integration of new clients through both internal referral channels and external business development efforts.</li><li>Develop and implement efficient firm processes, technology platforms, and service models to support scalability.</li><li>Collaborate with company leadership to define service offerings, pricing models, and growth strategies.</li><li>Manage client onboarding, billing, and satisfaction to ensure strong retention and recurring revenue growth.</li><li>Provide leadership as the firm expands—recruiting, training, and mentoring future staff members.</li></ul><p>This is a ground-floor opportunity to help shape the culture, systems, and success of a newly established firm, with the security of existing clients and strong internal referral pipelines. The position offers substantial autonomy, creative influence, and the potential for profit sharing or future equity participation as the firm grows.</p><p>If you are ready to take ownership of a fast-growing practice and build something meaningful, we want to hear from you. Please submit your resume and call Brian Upshaw at 813-259-7602, referencing Job Number 01070-0013329772.</p>
<p>We are seeking a motivated and experienced Accounts Receivable Manager with 5+ years of experience within construction industry. Construction-related expertise—such as handling collections, NTOs, lien releases, AR, and billing—is highly desired. The ideal candidate will be a hands-on leader with a proven ability to train and develop high-performing teams. Sage Intacct experience is a plus. This is a fully in-office role, perfect for a hungry and eager professional looking to advance their career in a dynamic environment.</p><p>Responsibilities:</p><ul><li>Oversee accounts receivable, billing, and collections processes with a focus on accuracy and efficiency.</li><li>Handle construction-related tasks, including managing NTOs and lien releases.</li><li>Lead, train, and develop a high-performing AR and collections team.</li><li>Collaborate with internal and external stakeholders to resolve discrepancies and drive improvements.</li><li>Utilize Sage Intacct (preferred) to streamline AR workflows and reporting.</li></ul><p><br></p><p>Please send your resume to Molly Waldman. You can message me on LinkedIn (Molly Waldman) to send me your resume directly. My email is also located on LinkedIn.</p><p><br></p><p><br></p>
<p><strong>Overview</strong></p><p>The CRM & Lifecycle Marketing team delivers personalized customer experiences across digital engagement channels by leveraging data, insights, and technology. This role supports end‑to‑end campaign development, audience segmentation, technical execution, and quality assurance within Adobe Campaign Classic. You will also serve as an on‑the‑ground resource supporting internal and external partners in expanding e‑commerce distribution through a third‑party logistics provider.</p><p>This position reports to the Manager, CRM & Lifecycle Marketing and requires onsite presence in Florida four days per week.</p><p><strong>Responsibilities</strong></p><p><strong>CRM & Campaign Execution</strong></p><ul><li>Design, build, and maintain end‑to‑end marketing campaigns—from audience selection to HTML development, data validation, proofing, and deployment—within Adobe Campaign Classic.</li><li>Perform SQL queries and analyze large datasets in Snowflake to segment, qualify, and troubleshoot customer audiences.</li><li>Translate technical details and data findings into clear insights and campaign concepts for non‑technical marketing partners.</li><li>Conduct technical analysis, level‑of‑effort estimates, and contribute to the creation of direct channel communications.</li><li>Monitor automated campaign performance through reporting tools, ensuring accurate deployment cadence.</li><li>Partner with QA teams to perform comprehensive testing and proofing prior to launch.</li></ul><p><strong>E‑Commerce Distribution Support</strong></p><ul><li>Serve as the onsite resource supporting execution and expansion of e‑commerce distribution with a third‑party logistics provider.</li><li>Collaborate with internal teams and external partners to ensure alignment between marketing operations and distribution initiatives.</li></ul>
<p>We are looking for 20 dedicated Call Center Specialists to join our clients 100% remote Customer Support Team. This Contract to permanent position requires individuals who can excel in a fast-paced, high-volume call center environment. The ideal candidate will possess strong communication skills, attention to detail, and a customer-focused mindset to ensure seamless interactions and high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls from members, medical providers, and other parties, addressing inquiries and resolving issues.</p><p>• Process and adjust claims accurately while adhering to established guidelines.</p><p>• Provide clear and empathetic communication to address customer concerns and questions.</p><p>• Offer detailed information on fee schedules, network participation, and procedural requirements.</p><p>• Maintain accurate and up-to-date customer records and collaborate effectively with internal teams.</p><p>• Redirect misdirected calls, troubleshoot non-routine issues, and provide suitable solutions.</p><p>• Investigate and resolve inquiries using decision-support tools and training resources.</p><p>• Educate callers on processes and validate their understanding to ensure clarity.</p><p>• Support organizational projects and assist other departments as assigned by management.</p><p>• Adapt communication styles to align with the caller’s level of understanding.</p>
We are seeking an Administrative Coordinator to join our team in Orlando, Florida. This Contract to permanent position involves supporting high-level administrative tasks, including board meeting coordination, recordkeeping, and correspondence. The ideal candidate will excel in managing schedules, organizing documents, and communicating effectively with stakeholders.<br><br>Responsibilities:<br>• Compile and distribute agenda packages for board meetings while ensuring all necessary documentation is prepared and shared with relevant parties.<br>• Coordinate the board agenda process by liaising with internal departments and legal counsel to verify document accuracy and approvals.<br>• Provide coverage during the Senior Manager’s absence, including meeting preparations and addressing board member requests.<br>• Track board member terms, appointments, and compliance with ethics and training requirements.<br>• Maintain detailed records of board activities, resolutions, and official documents, including notarizing and attesting as needed.<br>• Perform duties as Recording Secretary, such as scheduling meetings, preparing minutes, and following up on action items.<br>• Draft clear and concise correspondence and reports as required.<br>• Support workshops, special projects, and events by organizing data, designing presentations, and compiling information from multiple sources.<br>• Coordinate travel arrangements and prepare complex expense reports for senior management, including international travel.<br>• Serve as a backup for travel coordination and expense reporting for the Chief Executive Officer.
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Orlando, Florida. This role involves providing technical assistance to end-users, resolving hardware and software issues, and ensuring seamless functionality of computer systems. The ideal candidate will possess strong troubleshooting skills and a proactive approach to customer support.<br><br>Responsibilities:<br>• Provide timely and efficient technical support to resolve user issues related to hardware, software, and network systems.<br>• Manage and maintain user accounts through Active Directory, including password resets and access permissions.<br>• Troubleshoot and resolve problems with Microsoft Windows 10 and other operating systems.<br>• Handle service desk tickets, ensuring issues are documented, prioritized, and resolved within established timeframes.<br>• Assist in the installation, configuration, and maintenance of desktop systems and applications.<br>• Deliver clear and effective communication to users regarding technical issues and solutions.<br>• Perform routine system checks to maintain optimal performance and identify potential issues.<br>• Collaborate with other IT team members to escalate and resolve complex technical problems.<br>• Ensure adherence to company policies and procedures regarding IT security and data protection.<br>• Provide guidance and training to users on best practices for utilizing IT systems.
