We are looking for an experienced Customer Service Representative to join our team in Calabasas, California. In this contract position, you will play a vital role in managing customer interactions, processing orders, and ensuring smooth communication between departments. The ideal candidate is detail-oriented, has excellent interpersonal skills, and thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Process customer orders through Electronic Data Interchange (EDI), addressing exceptions and resolving issues as necessary.<br>• Generate invoices for shipped products, including calculating freight charges when applicable.<br>• Monitor order requirements and customer-specific pricing, while proactively communicating with clients to resolve discrepancies.<br>• Act as the primary liaison between customers and internal teams such as shipping, production, and sales to address inquiries and complaints.<br>• Prepare and enter credit requests for products that are shorted, damaged, or returned, ensuring accuracy in the Enterprise Resource Planning (ERP) system.<br>• Compile and coordinate documentation for international shipments, including Commercial Invoices and Shipper’s Letters of Instruction, in collaboration with other departments.<br>• Maintain accurate records and schedules related to delivery, pricing, and service to support operational efficiency.<br>• Collaborate with the Sales Department to address challenges and align on customer needs and product procedures.<br>• Update and document new procedures for international customers to ensure compliance and clarity.<br>• Provide guidance and backup support to fellow Customer Service Representatives when needed, contributing to team success.
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in City of Industry, California. This is a Contract-to-Permanent position, offering an excellent opportunity for growth while delivering exceptional support to our customers. The ideal candidate will bring strong communication skills and a commitment to providing outstanding service in a fast-paced environment.<br><br>Responsibilities:<br>• Provide prompt and attentive assistance to customers through phone and email channels.<br>• Address customer inquiries and resolve issues with accuracy and efficiency.<br>• Support collection activities, including contacting customers regarding overdue accounts (training will be provided).<br>• Maintain accurate and organized records of customer interactions and transactions.<br>• Collaborate with team members to ensure consistent and high-quality service delivery.<br>• Follow established procedures and guidelines to meet company standards.<br>• Handle sensitive information with confidentiality and integrity.<br>• Assist in identifying and implementing improvements to customer service processes.<br>• Communicate effectively with customers while maintaining a positive attitude.<br>• Participate in team meetings and contribute to achieving department goals.
<p><strong>Sales Manager-Retail</strong></p><p>-LOS ANGELES, CA 90045</p><p><br></p><p>Description</p><p>The Retail Sales Manager will manage the retail sales efforts to ensure established goals and objectives are accomplished by supervising, training and developing sales team (including both account managers and customer service team). The Retail Sales Manager is a player-coach who will expand business by enhancing strategic relationships with current retail partners and engaging in new relationships with large merchandizers, and lead the sales team to provide coaching and accountability.</p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.</p><ul><li>Create and execute sales strategies to ensure the Company’s products are properly positioned in the marketplace.</li><li>Responsible for driving retail sales and developing new retail relationships.</li><li>Recruit and hire sales account managers. Implement onboarding for new team members.</li><li>Identity individual and team training needs and coach to improve performance and ensure alignment with overall sales objectives.</li><li>Travel to maintain relationships with key customer contacts, explain technical issues, and develop new customer relationships.</li><li>Attend conferences and trade shows to collect information on sales trends and new opportunities in the national marketplace.</li><li>Manage sales activities to ensure planned volume mix, price, market share and sales targets are achieved.</li><li>Oversee preparation of product pricing and special quotations to maximize sales and profitability.</li><li>Propose and manage rebate programs.</li><li>Provide market analysis information and sales forecasts and coordinates with production scheduling to ensure product availability by providing regular sales forecast updates.</li><li>Monitor the progress of sales and implement solutions in problem areas.</li><li>Submit sales plans and assess progress toward achieving planned sales levels.</li><li>Initiate changes and modifications in operational processes and procedures to increase sales.</li><li>Perform other job-related duties as directed by senior management.</li></ul><p>SUPERVISORY RESPONSIBILITIES</p><p>This manager leads the sales team to provide coaching and accountability.</p>
Location: Onsite Schedule: Monday–Friday, 8:00 AM – 5:00 PM Pay Rate: $21-24 Employment Type: contract-to-permanent (3–6 months) Target Start Date: 2/13 or 2/16 Industry: Manufacturing (Pillow Manufacturing experience preferred, not required) <br> Position Overview We are seeking a highly detail-oriented Customer Service / Bookkeeper to support order processing, fulfillment coordination, and light bookkeeping functions. This role is primarily computer-based with minimal phone interaction and requires a strong focus on accuracy and organization. The ideal candidate thrives in a fast-paced manufacturing environment, is comfortable managing multiple accounts, and understands that precision is critical—errors are not an option. <br> Key Responsibilities Order Processing & Labeling (50–60%) Manage 50–60 customer accounts, including large retail customers Enter new orders daily, primarily from email communication Create and set up law labels for manufacturing Ensure accurate and error-free order entry and documentation Fulfillment Support & Shipment Preparation (30–40%) Create packing releases for drivers, including quantities per package Prepare and distribute shipping labels Coordinate with warehouse and management teams (must be able to walk to warehouse area) Generate and send customer invoices Customer Service Support (Approximately 10%) Resolve minor customer discrepancies or disputes Maintain detail oriented, clear communication with customers via email
<p><br></p><p>Role Overview</p><p>The position is a hybrid of customer service and light bookkeeping, with a heavy emphasis on accuracy and detail orientation. Very few phone calls—most work is email and computer-based.</p><p>________________________________________</p><p>Primary Responsibilities</p><p>Order Processing & Labeling (50–60% of role)</p><p>• Manage 50–60 accounts (large customers such as Living Spaces)</p><p>• Enter new orders daily (mostly email-driven)</p><p>• Create and set up law labels for manufacturing</p><p>• Ensure error-free order entry and documentation</p><p>Fulfillment Support & Shipment Prep (30–40% of role)</p><p>• Create packing releases for drivers (quantities per package)</p><p>• Prepare shipping labels</p><p>• Deliver shipping labels to manager and warehouse (must be able to walk over to warehouse manager)</p><p>• Generate and send customer invoices</p><p>Customer Service Support (~10%)</p><p>• Handle minor disputes or discrepancies</p><p>• Maintain clear communication with customers via email</p><p><br></p>
We are looking for a success-driven Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent position, you will play a key role in supporting clients by ensuring their needs are addressed efficiently and professionally. If you excel in communication, organization, and problem-solving, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Handle incoming calls and respond promptly to customer inquiries with professionalism and accuracy.<br>• Manage email correspondence, ensuring timely and effective communication.<br>• Perform data entry tasks to maintain accurate customer records and order information.<br>• Assist with order processing and entry, ensuring all details are verified and completed.<br>• Schedule appointments and coordinate showroom visits as needed.<br>• Provide support to clients through inbound and outbound calls, addressing any concerns or questions.<br>• Utilize Microsoft Word and Excel to create documents and manage data effectively.<br>• Maintain a high level of organization while multitasking in a fast-paced environment.<br>• Collaborate with team members to enhance customer satisfaction and streamline processes.
<p>A well-respected professional services firm is seeking a polished <strong>Client Services Administrator</strong> to support client onboarding, account maintenance, and internal coordination. This role blends administrative precision with high-touch customer interaction.</p><p><strong>🌟 Day-to-Day Impact</strong></p><ul><li>Serve as the primary administrative liaison for new and existing clients</li><li>Coordinate document collection, account setup, and service requests</li><li>Maintain meticulous digital and physical client records</li><li>Track service timelines and proactively follow up on outstanding items</li><li>Prepare client correspondence, reports, and presentation materials</li><li>Support leadership with calendar management and meeting logistics</li><li>Identify opportunities to improve client service workflows</li></ul>
<p>A well-established and growing food retail company in Oceanside is seeking an experienced <strong>Customer Service Representative</strong> to serve as a key point of contact for customers, vendors, and internal departments. This role is ideal for someone who thrives on communication, enjoys solving problems, and can confidently manage a high volume of phone and email interactions.</p><p>You will represent a brand that values freshness, quality, and strong customer relationships — meaning professionalism and responsiveness are critical.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Handle inbound and outbound calls regarding orders, product inquiries, and account updates</li><li>Respond to customer emails in a timely and professional manner</li><li>Enter and update customer order information accurately</li><li>Assist with order tracking, shipping confirmations, and issue resolution</li><li>Coordinate with warehouse and logistics teams on product availability</li><li>Maintain accurate notes and documentation in CRM systems</li><li>Support reporting using Excel and assist with administrative tasks</li></ul><p><strong>Technical Skills Required</strong></p><ul><li>Minimum <strong>2+ years of phone-based customer service experience</strong></li><li>Proficiency in <strong>Microsoft Excel, Outlook, and Word</strong></li><li>Experience with platforms such as <strong>NetSuite, SAP, Salesforce, QuickBooks, or similar ERP/CRM systems</strong></li><li>Ability to multitask between phone systems and computer programs</li></ul>
We are looking for an experienced Operations Specialist to join our team in City of Industry, California. This contract-to-permanent position is ideal for a motivated, detail-oriented candidate with a strong background in import operations and customer service. The role requires a proactive individual who can manage complex shipments, collaborate with cross-functional teams, and ensure exceptional service delivery.<br><br>Responsibilities:<br>• Monitor and process customer orders for both international and domestic shipments, ensuring timely delivery and cost efficiency.<br>• Provide detailed shipment updates and status reports to customers, agents, and overseas branch offices.<br>• Handle a high volume of shipments, optimizing processes to improve operational efficiency.<br>• Collaborate with the Operations Team and Operations Manager to support key functions and resolve issues.<br>• Address and resolve customer complaints or problems promptly and effectively.<br>• Negotiate with suppliers, vendors, agents, and customers to maintain strong business relationships.<br>• Offer guidance and leadership to the Operations Team, sharing expertise to foster growth and teamwork.<br>• Demonstrate a positive and collaborative attitude while contributing to team success.
We are looking for a detail-oriented Administrative Assistant to join our team in Orange, California. This role involves providing comprehensive administrative support within a fast-paced service department, ensuring smooth operations and efficient workflow. As a Contract to permanent position, this opportunity offers the potential for long-term growth and development within the organization.<br><br>Responsibilities:<br>• Accurately input data and maintain organized records using Excel and other Microsoft Office Suite tools.<br>• Handle special billing requests by uploading invoices and ensuring proper documentation.<br>• Dispatch information and coordinate work orders efficiently to support departmental activities.<br>• Manage incoming calls, providing attentive and courteous assistance to clients and team members.<br>• Assist with general administrative tasks to support daily operations.<br>• Maintain a business casual appearance in accordance with company guidelines.<br>• Collaborate with team members to uphold high morale and a positive work environment.<br>• Ensure compliance with company policies, including drug testing prior to starting.<br>• Demonstrate adaptability and a proactive attitude in a dynamic service department environment.
<p>Do you have a knack for establishing and regulating an organization's accounting and finance procedures? If you're a practical Accounting Manager, this might be the job for you. Consider this position if you want to feel appreciated in your day-to-day work and be rewarded for your efforts. If you can take charge of daily operations, such as preparing and/or reviewing appropriate ledger entries and reconciliations, maintaining the general ledger system, preparing monthly, quarterly and annual financial statements, assisting with regulatory reporting as applicable, and related duties, you might be right for this Accounting Manager position with a burgeoning, innovative Local Government company. Located in the Long Beach, California area, this Accounting Manager position would be on a permanent basis. Apply today with Robert Half!</p><p><br></p><p>Responsibilities</p><p><br></p><p>- Ensure close deadlines are met by encouraging and managing the accounting team performance during the closing process</p><p><br></p><p>- Organize a variety of technical accounting analyses, procedures, and policies</p><p><br></p><p>- Possess a working knowledge of enterprise resource planning (ERP) systems</p><p><br></p><p>- Provide regular review and analysis of balance sheets and income statement accounts owned by the Senior Accountant</p><p><br></p><p>- Work closely with FP& A and accounting management to create relevant and timely reports on financial data analytics like the monthly flash report, key financial metrics, and actual spend against budgets/outlook</p><p><br></p><p>- Contribute to the preparation of GAAP financial statements through data analysis, document preparation, integrity validation, and reconciliation processes</p><p><br></p><p>- Assist in the implementation of NetSuite Financials, including system and process design, data migration, testing, training, and go-forward system administration</p><p><br></p><p>For confidential consideration, please email your Robert Half recruiter. If you're not currently working with anyone at Robert Half, please click "Apply" or call 562-800-3963 and ask for David Bizub. Please reference job order number 00460-0012837948. email resume to [email protected]</p>
<p>Robert Half is partnering with a<strong> leading consumer technology brand </strong>in search of an experienced <strong>Public Relations Manager</strong> to support high-profile product and feature launches across its smart home ecosystem. This role is focused exclusively on earned media and product PR and is ideal for a seasoned PR professional with deep experience launching consumer technology products and services.</p><p><br></p><p><strong>Pay Rate: </strong>$65-70/hour (W2)</p><p><strong>Duration: </strong>9-month contract</p><p><strong>Location:</strong> Hawthorne, CA (hybrid-onsite)</p><p><strong>Hours:</strong> 40 hours/week</p><p><br></p><p><strong>Position Overview:</strong></p><p>The Public Relations Manager will own and execute PR strategies for consumer product and feature launches, from announcement planning through media outreach and post-launch storytelling. This role requires a strong understanding of how to position technical and AI-driven innovations in a clear, compelling way for reporters and consumers, as well as the ability to independently manage reporter relationships and pitch stories that land meaningful coverage. This is a hands-on PR role—writing, pitching, briefing reporters, and driving earned media results.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead PR strategy for consumer product and feature launches, including announcement planning, risk assessment, timing strategy, and narrative development</li><li>Build and execute targeted media strategies, including developing the right reporter lists to drive high-impact coverage across consumer tech, AI, and innovation outlets</li><li>Pitch reporters proactively ahead of launches to secure coverage, briefings, reviews, and exclusives</li><li>Write all launch-related materials, including press releases, FAQs, media pitches, blog posts, and briefing documents</li><li>Support and help drive a product reviews program, coordinating outreach and materials to enable timely, accurate reviews</li><li>Develop and communicate consumer AI narratives, translating complex, technical features into clear, compelling stories that highlight innovation and customer value</li><li>Identify opportunities to drive momentum between launch moments, pitching trend stories, feature explainers, and narrative-led coverage when no hard news is attached</li><li>Maintain strong, day-to-day relationships with reporters and editors—comfortable picking up the phone, pitching live, and negotiating story angles</li><li>Partner cross-functionally with product, legal, and internal communications teams to ensure accuracy, alignment, and message discipline</li></ul>
We are looking for a dedicated Workplace Experience Ambassador to join our team in Irvine, California. In this long-term contract role, you will play a pivotal part in ensuring that our building spaces are well-maintained and optimized to provide exceptional experiences for all visitors and employees. This position requires excellent customer service skills and the ability to collaborate effectively with various teams to support daily operations.<br><br>Responsibilities:<br>• Deliver outstanding customer service to internal and external visitors, ensuring all interactions are positive and attentive to detail.<br>• Oversee front-of-house services, including directing inquiries and managing visitor needs.<br>• Coordinate and assist with setting up events and meeting spaces, including arranging furniture, signage, and equipment.<br>• Maintain accurate records of room bookings and update event calendars to ensure seamless scheduling.<br>• Collaborate with the facilities team to provide support for other services as needed.<br>• Monitor and ensure the cleanliness and readiness of workspaces to meet organizational standards.<br>• Act as a representative of the team, fostering a welcoming and efficient environment.<br>• Proactively identify and resolve any issues related to building and workspace functionality.
We are looking for a dedicated Bank Teller to join our team on a contract basis in Hacienda Heights, California. In this role, you will provide exceptional customer service and support banking operations efficiently. The ideal candidate will have a strong attention to detail, excellent communication skills, and a commitment to delivering a positive experience for clients.<br><br>Responsibilities:<br>• Assist customers with banking transactions, including deposits, withdrawals, and account inquiries.<br>• Answer inbound calls to address customer questions and resolve issues promptly.<br>• Manage email correspondence and provide accurate information to clients.<br>• Perform data entry tasks to maintain accurate records of transactions.<br>• Schedule appointments and coordinate with clients as needed.<br>• Handle inbound and outbound calls to support various banking services.<br>• Process and verify order entries while ensuring compliance with policies.<br>• Utilize Microsoft Word and Excel to prepare reports and maintain documentation.<br>• Ensure a high level of customer satisfaction by addressing concerns with professionalism.<br>• Support the team with administrative tasks and operational duties.
<p>We are seeking a Service Desk Analyst to join our Full-Time Engagement Professional Division. This role is crucial in providing front-end user support, ensuring that all users, including C-Level Executives, receive excellent service and assistance with their technical needs.</p><p><br></p><p>As an employee of Robert Half, you can build a fulfilling career working on diverse and challenging engagements that leverage your current skills and experiences and help you develop new ones. You can also work with our global consulting firm and learn from industry subject matter experts developing innovative customer solutions.</p>
<p>A premier hospitality property in Carlsbad is hiring a <strong>Guest Experience Office Coordinator</strong> to support front desk operations, internal communications, and guest service administration. You’ll be the connective tissue between guests, operations teams, and management — ensuring every encounter is seamless and memorable.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet guests in a warm and professional manner</li><li>Manage guest check-ins, reservations, and inquiries</li><li>Coordinate internal communications between front desk, housekeeping, and maintenance</li><li>Assist with billing inquiries, payment processing, and record management</li><li>Perform clerical duties including document preparation, filing, and reporting</li><li>Support scheduling for guest services, events, and special requests</li><li>Maintain guest databases with accuracy and confidentiality</li><li>Handle guest concerns proactively with empathy and efficiency</li></ul><p><br></p>
<p>Accounting Coordinator</p><p><strong>Location:</strong> North Hollywood, CA (On-site)</p><p>Our client, a <strong>growing manufacturing firm</strong> in the North Hollywood area, is seeking a detail-oriented and proactive <strong>Accounting Coordinator</strong> to support accounting, administrative, and operational functions. This role is ideal for a candidate who enjoys wearing multiple hats, thrives in a fast-paced environment, and is looking for long-term growth within a stable and expanding organization.</p><p>The Accounting Coordinator will play a key role in day-to-day financial operations while also supporting HR, customer service, and production teams to ensure smooth business processes.</p><p>Key Responsibilities:</p><ul><li>Process <strong>accounts payable and accounts receivable</strong> transactions accurately and on time</li><li>Prepare customer invoices, track payments, and maintain organized financial documentation</li><li>Assist with account reconciliations and ensure data accuracy within accounting systems</li><li>Maintain vendor and customer accounts, addressing inquiries and resolving discrepancies</li><li>Organize office records and support daily administrative operations</li><li>Coordinate schedules, documentation, and internal communications for leadership and staff</li><li>Support <strong>HR-related functions</strong>, including onboarding, employee recordkeeping, and compliance documentation</li><li>Partner with production and operations teams to ensure accurate data entry for inventory and order processing</li><li>Provide responsive customer service by handling inquiries, processing orders, and updating order statuses</li><li>Utilize <strong>Microsoft Office (Excel, Word, Outlook)</strong> to prepare reports, spreadsheets, and correspondence</li></ul><p>Qualifications:</p><ul><li>Associate’s or Bachelor’s degree in Accounting, Business, or related field preferred</li><li><strong>2+ years of experience</strong> in accounting coordination, bookkeeping, or office administration</li><li>Working knowledge of <strong>AP/AR and basic accounting principles</strong></li><li>Strong attention to detail and organizational skills</li><li>Ability to multitask and prioritize in a dynamic manufacturing environment</li><li>Proficient in Microsoft Office; experience with accounting or ERP systems is a plus</li><li>Strong communication and customer service skills</li><li>Eagerness to learn and grow within a team-oriented company</li></ul><p>Why Join?</p><ul><li>Join a <strong>growing manufacturing company</strong> with long-term stability</li><li>Opportunity to gain exposure across <strong>accounting, HR, and operations</strong></li><li>Supportive team environment with room for professional development</li><li>Hands-on role with increasing responsibility as the company grows</li></ul><p><br></p><p><br></p><p>For confidential consideration, please email your Robert Half recruiter. If you're not currently working with anyone at Robert Half, please click "Apply" or call 562-800-3963 and ask for David Bizub. Please reference job order number 00460-0013344697. email resume to [email protected]</p>
<p>A respected professional services firm in San Diego is seeking a <strong>Senior Client Services Coordinator</strong> who thrives at the intersection of client experience, operational precision, and executive support. This is a high-visibility role supporting key accounts and leadership while ensuring white-glove service delivery. This position is ideal for someone who has outgrown traditional administrative work and is ready to own client workflows end-to-end.</p><p><br></p><p><strong>What You’ll Drive</strong></p><ul><li>Serve as primary administrative liaison for high-value client accounts</li><li>Coordinate complex scheduling, deliverables, and client communications</li><li>Monitor service timelines and proactively resolve bottlenecks</li><li>Prepare client-facing reports, presentations, and correspondence</li><li>Maintain CRM data integrity and account documentation</li><li>Partner cross-functionally with finance, operations, and leadership</li><li>Track KPIs and generate service performance reports</li><li>Support process improvement initiatives across the client lifecycle</li></ul>
<p>A Healthcare Company is seeking a Medical Front Desk Coordinator to join its team. The Front Desk Coordinator will be the first point of contact for patients, managing check-ins, scheduling appointments, handling phone inquiries, and providing exceptional customer service. Strong organizational skills, attention to detail, and proficiency with patient scheduling and insurance processes are essential. Along with performing front desk responsibilities, you will play a crucial role in assisting the physician with calendar management and coordinating travel arrangements. Experience or familiarity with dermatology practices or medical spas is highly valued.</p><p><br></p><p>Front Desk Duties:</p><p><br></p><ul><li>Greet patients and visitors with professionalism and empathy, ensuring a welcoming environment.</li><li>Respond to phone calls and emails, scheduling appointments, and managing inquiries related to dermatology services.</li><li>Maintain accurate patient records and assist with electronic medical records (proficiency in systems like Epic or Cerner preferred).</li><li>Process payments and collect co-pays efficiently using the practice's payment procedures.</li><li>Ensure the reception area is clean, organized, and fully stocked with supplies.</li></ul><p>Calendar Management:</p><p><br></p><ul><li>Manage the physician’s schedule, ensuring timely appointments and optimizing operational efficiencies.</li><li>Organize and prioritize meetings and calls for internal and external communications.</li><li>Collaborate with the medical office administrator to minimize scheduling conflicts.</li></ul><p>Travel Arrangements:</p><p><br></p><ul><li>Plan and book travel arrangements for the physician, including flights, accommodation, and ground transportation.</li><li>Prepare itineraries that align with clinic schedules, conferences, or commitments.</li><li>Handle last-minute changes and cancellations promptly and effectively.</li></ul><p>Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
<p>We are seeking a Printer Tech to support our growing client's base and maintain exceptional standards of service for Sharp, Xerox, HP, and Konica devices.</p><p><br></p><p><strong>Job Duties & Responsibilities:</strong></p><ul><li>Respond to and resolve client printer service calls throughout the San Fernando Valley; remain in the office during periods without client calls.</li><li>Service and troubleshoot up to 600–700 printers in the region.</li><li>Repair, diagnose, and resolve issues with Sharp, Xerox, HP, and Konica printers, aiming for same-day resolution.</li><li>Deliver “white glove” customer service, representing the client in a professional, courteous manner always.</li><li>Manage multiple service calls daily (average 4 calls per day), staying calm and effective under pressure.</li><li>Use provided company car for travel to client sites.</li><li>Utilize a client-issued laptop; tools can be provided but candidates are encouraged to have their own.</li><li>Work collaboratively as part of a 4-person Los Angeles team.</li><li>Participate in on-site training and certification programs as required.</li></ul>
We are looking for a motivated and results-driven Inside Sales Representative to join our team in Gardena, California. This Contract to permanent role offers an exciting opportunity to engage with customers, drive sales growth, and contribute to our organization's success. If you thrive in a fast-paced environment and excel at building strong customer relationships, we encourage you to apply.<br><br>Responsibilities:<br>• Conduct proactive outbound sales calls to existing, dormant, and potential customers to identify and secure new business opportunities.<br>• Prepare and manage quotes, orders, RMAs, and related documentation efficiently within the company's system.<br>• Deliver exceptional customer service by handling order management, providing timely follow-ups, and resolving issues effectively.<br>• Collaborate with Production Control, Engineering, and other departments to ensure accurate delivery schedules and customer satisfaction.<br>• Research and source vendors and materials for external processing requirements.<br>• Maintain detailed and accurate records, process necessary paperwork, and create job travelers as required.<br>• Foster customer retention and drive referrals by maintaining consistent and effective communication.<br>• Represent the company at trade shows and participate in other sales-related events as needed.<br>• Execute additional tasks and responsibilities as assigned to support team objectives.
<p>We are seeking a <strong>Senior Workers’ Compensation Claim Representative</strong> to join our team in Los Angeles, CA. This is an on-site, full-time temporary role. The <strong>Senior Workers’ Compensation Claim Representative</strong> will be responsible for managing all aspects of lost time claims for California, ensuring superior customer service and compliance with state regulations. As a <strong>Senior Workers’ Compensation Claim Representative</strong>, you’ll work closely with attorneys, vendors, and internal teams to deliver high-quality claims management services.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage workers' compensation lost time claims from start to closure</li><li>Conduct comprehensive investigations and evaluate compensability</li><li>Communicate claim decisions to insureds, claimants, and attorneys</li><li>Administer statutory medical and indemnity benefits throughout claim lifecycle</li><li>Set and adjust reserves within authority limits</li><li>Collaborate with attorneys on hearings and litigation strategies</li><li>Direct nurse case managers, rehabilitation vendors, and telephonic case managers</li><li>Ensure compliance with all statutory filing requirements</li><li>Pursue subrogation opportunities where applicable</li><li>Maintain detailed file notes and participate in claim reviews</li></ul><p><br></p>
<p>A busy and patient-focused healthcare practice in Oceanside is seeking an organized and personable <strong>Office Coordinator</strong> to serve as the central hub of daily administrative operations. This role is ideal for someone who enjoys being the go-to person for scheduling, communication, and ensuring that both patients and clinical teams have a smooth, seamless experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for patients and visitors with a friendly, professional demeanor</li><li>Manage multi-line phone systems, scheduling, and appointment confirmation</li><li>Coordinate patient check-in/check-out and paperwork flow</li><li>Maintain office supplies, coordinate vendor support, and ensure clinical areas are organized</li><li>Assist with data entry and clerical tasks including filing, scanning, and database updates</li><li>Support patient referrals, authorizations, and follow-up communications</li><li>Work with clinical and administrative staff to streamline office routines</li><li>Prepare daily reports and assist with billing support inquiries</li></ul><p><br></p>
Customer Experience Specialist<br>Reports to: Director, Customer Experience<br>Job Requirements:<br>• Three years+ experience in a medium to large Inbound/Outbound<br>Call Center environment<br>• Experience with multiple customer points of contact (chat, email, fax, phone)<br>• Understanding of the complete sales cycle from lead generation to sales close<br>• Must be able to understand troubleshooting and repair techniques and be able to communicate them to in-home service technicians, store personnel and consumers<br>• Familiar with Return Goods Authorization processing<br>• Experience working in an environment where performance is measured by standard Key Performance Indicators (KPI)<br>Key Functional Skills/Knowledge<br>• Keyboard and data input proficiency (35 wpm)<br>• Strong problem solving skills.<br>• Active listener who is service oriented<br>• Strong interpersonal skills with a positive, pleasant and respectful demeanor<br>• Excellent written and verbal communication skills<br>• Computer proficient in Word, Excel and Outlook<br>• Self-motivated, team player who values continuous learning<br>• Attentive to detail<br>Desired Education<br>• High School Diploma or GED<br>• College or trade school degree/experience preferred
We are looking for a detail-oriented and organized Receptionist to join our team in Orange, California. This is a Contract to permanent position, offering the opportunity to transition into a long-term role based on performance. The ideal candidate will be responsible for ensuring smooth front-office operations, providing exceptional customer service, and maintaining an organized workspace.<br><br>Responsibilities:<br>• Welcome and assist customers and visitors, addressing inquiries and directing them to the appropriate personnel.<br>• Handle multi-line phone systems, answering inbound calls promptly and courteously.<br>• Perform routine filing and organization of documents and case files.<br>• Keep the office environment tidy and functional, ensuring supplies are ordered and office equipment is well-maintained.<br>• Participate in regular meetings with supervisors to discuss updates, share resources, and align on goals.<br>• Provide administrative support by proofreading documents and ensuring accuracy in all communications.<br>• Manage tasks requiring physical activity, including lifting up to 50 pounds safely and maintaining long periods of walking, standing, or sitting.
