Customer Experience Specialist<br>Reports to: Director, Customer Experience<br>Job Requirements:<br>• Three years+ experience in a medium to large Inbound/Outbound<br>Call Center environment<br>• Experience with multiple customer points of contact (chat, email, fax, phone)<br>• Understanding of the complete sales cycle from lead generation to sales close<br>• Must be able to understand troubleshooting and repair techniques and be able to communicate them to in-home service technicians, store personnel and consumers<br>• Familiar with Return Goods Authorization processing<br>• Experience working in an environment where performance is measured by standard Key Performance Indicators (KPI)<br>Key Functional Skills/Knowledge<br>• Keyboard and data input proficiency (35 wpm)<br>• Strong problem solving skills.<br>• Active listener who is service oriented<br>• Strong interpersonal skills with a positive, pleasant and respectful demeanor<br>• Excellent written and verbal communication skills<br>• Computer proficient in Word, Excel and Outlook<br>• Self-motivated, team player who values continuous learning<br>• Attentive to detail<br>Desired Education<br>• High School Diploma or GED<br>• College or trade school degree/experience preferred
We are looking for an experienced Operations Specialist to join our team in City of Industry, California. This contract-to-permanent position is ideal for a motivated, detail-oriented candidate with a strong background in import operations and customer service. The role requires a proactive individual who can manage complex shipments, collaborate with cross-functional teams, and ensure exceptional service delivery.<br><br>Responsibilities:<br>• Monitor and process customer orders for both international and domestic shipments, ensuring timely delivery and cost efficiency.<br>• Provide detailed shipment updates and status reports to customers, agents, and overseas branch offices.<br>• Handle a high volume of shipments, optimizing processes to improve operational efficiency.<br>• Collaborate with the Operations Team and Operations Manager to support key functions and resolve issues.<br>• Address and resolve customer complaints or problems promptly and effectively.<br>• Negotiate with suppliers, vendors, agents, and customers to maintain strong business relationships.<br>• Offer guidance and leadership to the Operations Team, sharing expertise to foster growth and teamwork.<br>• Demonstrate a positive and collaborative attitude while contributing to team success.
We are looking for a dedicated Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent role, you will provide exceptional service to customers while supporting sales efforts and contributing to team success. This position offers a hybrid work environment and opportunities to represent the company at industry events.<br><br>Responsibilities:<br>• Deliver outstanding face-to-face customer service in the showroom, ensuring a positive experience for all visitors.<br>• Collaborate with the sales team and other departments to support cross-functional initiatives.<br>• Provide assistance with training on legacy systems to ensure smooth operations.<br>• Represent the company at industry tradeshows up to six times per year, showcasing products and building relationships.<br>• Manage inbound and outbound communications, including calls and email correspondence, with professionalism.<br>• Perform accurate data entry and order processing to maintain records and support sales activities.<br>• Schedule appointments and coordinate showroom activities to optimize customer engagement.<br>• Utilize Microsoft Excel and Word to prepare reports and maintain documentation.<br>• Stay organized and multitask in a fast-paced environment, ensuring timely responses to customer needs.<br>• Travel for 3-day trips to attend tradeshows, up to six times annually, after transitioning to a permanent role.
We are looking for a dedicated and bilingual Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in supporting customers, ensuring their inquiries are handled efficiently and with attention to detail. This is a long-term contract position with a hybrid schedule, requiring four days onsite and one day remote each week.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone and email, providing accurate and timely information.<br>• Handle both inbound and outbound calls to address customer needs and resolve issues.<br>• Process orders and manage data entry tasks with precision.<br>• Maintain a strong knowledge of products to assist customers effectively.<br>• Deliver exceptional customer service while adhering to business standards.<br>• Collaborate with team members to ensure seamless customer support.<br>• Work in a fast-paced environment while prioritizing multiple tasks.<br>• Communicate effectively in both English and Spanish.<br>• Adapt to evolving processes and systems to improve service delivery.<br>• Uphold business casual dress code while maintaining a detail-oriented approach.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this long-term contract position, you will play a key role in ensuring smooth operations by coordinating schedules, handling complex inquiries, and maintaining detailed records. This role requires excellent communication skills and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Assign Behavior Interventionists (BIs) to participants based on location, skills, and compliance requirements.<br>• Collaborate with families and clinical teams to develop and maintain schedules.<br>• Update and confirm schedules daily using a computer-based system.<br>• Address complex scheduling requests and changes with professionalism and timeliness.<br>• Notify relevant parties of scheduling adjustments and monitor attendance and coverage needs.<br>• Create and submit accurate service reports for billing and payroll purposes.<br>• Analyze contract compliance and address gaps by developing actionable plans.<br>• Coordinate with Payroll, Billing, and Human Resources to ensure accurate processing of payments and status updates.<br>• Attend staff meetings, trainings, and other required sessions.<br>• Provide cross-training to new scheduling coordinators.
We are looking for a skilled and success driven Customer Service Representative to join our team in Pasadena, California. In this contract-to-permanent position, you will play a vital role in ensuring customer satisfaction by managing inquiries, processing orders, and maintaining accurate records. If you have a passion for delivering exceptional service and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Accurately input and update customer information within company databases.<br>• Process customer orders efficiently, ensuring timely and accurate fulfillment.<br>• Address customer inquiries and resolve complaints in a detail oriented and effective manner.<br>• Collaborate with sales representatives and other departments to address discrepancies and fulfill customer needs.<br>• Generate detailed reports and summaries on customer interactions and data.<br>• Assist with the creation and management of style setups, color setups, and swatch uploads.<br>• Coordinate order confirmations, re-orders, replacements, and special requests.<br>• Verify unconfirmed orders and manage cancellations or closures of outdated orders.<br>• Support reception desk activities and provide administrative assistance as needed.<br>• Assist in preparing credit memos, proof of delivery, and invoice copies.
<p>A well-established and growing food retail company in Oceanside is seeking an experienced <strong>Customer Service Representative</strong> to serve as a key point of contact for customers, vendors, and internal departments. This role is ideal for someone who thrives on communication, enjoys solving problems, and can confidently manage a high volume of phone and email interactions.</p><p>You will represent a brand that values freshness, quality, and strong customer relationships — meaning professionalism and responsiveness are critical.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Handle inbound and outbound calls regarding orders, product inquiries, and account updates</li><li>Respond to customer emails in a timely and professional manner</li><li>Enter and update customer order information accurately</li><li>Assist with order tracking, shipping confirmations, and issue resolution</li><li>Coordinate with warehouse and logistics teams on product availability</li><li>Maintain accurate notes and documentation in CRM systems</li><li>Support reporting using Excel and assist with administrative tasks</li></ul><p><strong>Technical Skills Required</strong></p><ul><li>Minimum <strong>2+ years of phone-based customer service experience</strong></li><li>Proficiency in <strong>Microsoft Excel, Outlook, and Word</strong></li><li>Experience with platforms such as <strong>NetSuite, SAP, Salesforce, QuickBooks, or similar ERP/CRM systems</strong></li><li>Ability to multitask between phone systems and computer programs</li></ul>
<p>Robert Half is seeking an AR Specialist to join our finance team in Downtown LA! As an AR Specialist, you will play a crucial role in managing our accounts receivable operations. You will be responsible for processing customer invoices, managing customer accounts, reconciling payments, and ensuring all financial transactions are accurately recorded in our Great Plains accounting system. This position offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. For immediate consideration, please call our office at 213.629.4602 for consideration.</p><p> </p><p>· Entering, posting and reconciling of batches.</p><p>· Researching and resolving customer A/R issues</p><p>· Preparing aging reports</p><p>· Placing billing and collection calls</p><p>· Maintaining cash receipts journal, as well as updating and reconciling the sub-ledger to the G/L.</p><p>· Good attention to detail and strong Microsoft Excel skills.</p><p>· 1+ year of recent Accounts Receivable,</p><p>· Experience with Great Plains is a must.</p><p> </p>
<p>We are a stable and growing manufacturing company headquartered in Ontario, CA, known for delivering high-quality products to customers nationwide. As we continue to expand, we are seeking a detail-oriented and proactive Accounts Receivable Specialist to join our accounting team.</p><p>This role is ideal for someone who thrives in a fast-paced, high-volume environment and enjoys working cross-functionally with sales, customer service, and operations.</p><p><br></p><p>Position Overview</p><p>The Accounts Receivable Specialist will manage full-cycle AR functions, including invoicing, cash applications, collections, and account reconciliations. Experience in a manufacturing or distribution environment is highly preferred due to the complexity of customer billing, freight terms, deductions, and chargebacks.</p><p><br></p><p>Key Responsibilities</p><ul><li>Generate and distribute customer invoices accurately and timely</li><li>Post daily cash receipts (ACH, wires, lockbox, credit card)</li><li>Perform account reconciliations and maintain AR aging schedules</li><li>Manage collections efforts and follow up on past-due accounts</li><li>Investigate and resolve billing discrepancies, deductions, and chargebacks</li><li>Partner with Sales and Customer Service to resolve customer disputes</li><li>Assist with month-end close (AR reconciliations, bad debt analysis)</li><li>Prepare reports related to aging, DSO, and cash flow forecasting</li><li>Support year-end audit requests</li></ul>
We are looking for a Technical Parts Specialist with expertise in diesel generators to join our team in Long Beach, California. In this role, you will provide exceptional sales support and technical guidance to customers seeking parts and accessories for diesel generator systems. This is a long-term contract position that offers the opportunity to apply your technical knowledge and customer service skills in a dynamic and evolving industry.<br><br>Responsibilities:<br>• Assist clients in identifying and sourcing the correct parts for diesel generator systems based on their specific technical requirements.<br>• Provide detailed product information and recommendations to customers, ensuring their needs are met effectively.<br>• Serve as a technical expert on diesel generator components, explaining specifications and applications with confidence.<br>• Manage inventory by sourcing parts from approved vendors and coordinating stock levels for high-demand items.<br>• Educate customers on installation, maintenance, and troubleshooting of generator parts, offering guidance or referring them to technical resources.<br>• Diagnose and resolve customer concerns related to generator performance by recommending appropriate parts or solutions.<br>• Maintain accurate records of customer orders, communications, and transactions using company systems.<br>• Support sales initiatives by promoting relevant products and building strong client relationships.<br>• Stay informed about industry developments, new products, and competitor offerings to enhance customer support.<br>• Collaborate with internal teams, including sales, service technicians, and inventory personnel, to ensure seamless customer experiences.
<p>We are looking for a detail-oriented Accounts Receivable Specialist to join our team in West Los Angeles. This role will focus on supporting the accounting department by managing invoicing, collections, and reconciliation processes in a dynamic entertainment industry setting. As a contract to permanent position, this opportunity offers the potential for long-term growth and development within the organization.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Process and manage accounts receivable transactions with accuracy and attention to detail.</p><p>• Follow up on outstanding invoices and handle collections to ensure timely payments.</p><p>• Reconcile high-volume financial records and resolve discrepancies efficiently.</p><p>• Communicate effectively with internal and external stakeholders, including agents and production companies.</p><p>• Handle billing functions and ensure compliance with company policies.</p><p>• Manage cash applications and monitor cash activity to maintain financial integrity.</p><p>• Provide exceptional customer service and address inquiries promptly.</p><p>• Collaborate with team members to improve processes and ensure smooth operations.</p><p>• Prepare reports and maintain documentation related to accounts receivable.</p><p>• Assist with contract-related tasks and ensure proper execution of terms.</p>
<p>Robert Half is currently looking for a detail-oriented and experienced Accounts Payable Specialist with SAP expertise to join our finance team in Downtown LA. As an Accounts Payable Specialist with SAP experience, you will play a critical role in the financial operations of our company. You will be responsible for processing invoices, managing vendor accounts, reconciling payments, and ensuring that all financial transactions are accurately recorded in our SAP system. This role offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. Please call our office 213.629.4602 for consideration.</p><p> </p><p>· Bachelor’s degree in finance, Accounting, or a related field is preferred.</p><p>· Proven experience as an Accounts Payable Specialist</p><p>· SAP experience is required.</p><p>· Strong understanding of accounts payable principles and practices.</p><p>· Knowledge of financial regulations and compliance.</p><p>· Proficient in Microsoft Excel and other financial software.</p><p>· Excellent attention to detail and accuracy.</p><p>· Strong analytical and problem-solving skills.</p><p>· Ability to prioritize and manage multiple tasks in a fast-paced environment.</p><p>· Effective communication and interpersonal skills.</p><p>· Team player with a customer service-oriented attitude.</p><p>· Self-motivated and able to work independently.</p><p> </p>
<p>A respected professional services firm in San Diego is seeking a <strong>Senior Client Services Coordinator</strong> who thrives at the intersection of client experience, operational precision, and executive support. This is a high-visibility role supporting key accounts and leadership while ensuring white-glove service delivery. This position is ideal for someone who has outgrown traditional administrative work and is ready to own client workflows end-to-end.</p><p><br></p><p><strong>What You’ll Drive</strong></p><ul><li>Serve as primary administrative liaison for high-value client accounts</li><li>Coordinate complex scheduling, deliverables, and client communications</li><li>Monitor service timelines and proactively resolve bottlenecks</li><li>Prepare client-facing reports, presentations, and correspondence</li><li>Maintain CRM data integrity and account documentation</li><li>Partner cross-functionally with finance, operations, and leadership</li><li>Track KPIs and generate service performance reports</li><li>Support process improvement initiatives across the client lifecycle</li></ul>
We are looking for a skilled Accounts Receivable Specialist to join our team in Pasadena, California. This long-term contract position offers the opportunity to contribute to a dynamic environment in the agriculture industry. The ideal candidate will excel in managing collections, processing claims, and navigating retail customer portals efficiently.<br><br>Responsibilities:<br>• Manage and track accounts receivable processes to ensure timely collections and accurate reporting.<br>• File claims and resolve disputes using retail customer portals, including Target-Partners Online, Walmart-Retail Link, Whole Foods-Workday, and Kroger-Partner Pass.<br>• Maintain precise documentation and records of billing and cash activity.<br>• Collaborate with internal teams to address discrepancies and improve financial workflows.<br>• Utilize accounting software systems to process invoices and monitor payment statuses.<br>• Reconcile accounts and prepare financial reports detailing receivables.<br>• Handle cash transactions and related accounting functions with attention to accuracy.<br>• Communicate effectively with customers to address payment issues and provide solutions.<br>• Ensure compliance with company policies and industry regulations.<br>• Support continuous improvement initiatives in accounts receivable processes.
<p>A well-respected professional services firm is seeking a polished <strong>Client Services Administrator</strong> to support client onboarding, account maintenance, and internal coordination. This role blends administrative precision with high-touch customer interaction.</p><p><strong>🌟 Day-to-Day Impact</strong></p><ul><li>Serve as the primary administrative liaison for new and existing clients</li><li>Coordinate document collection, account setup, and service requests</li><li>Maintain meticulous digital and physical client records</li><li>Track service timelines and proactively follow up on outstanding items</li><li>Prepare client correspondence, reports, and presentation materials</li><li>Support leadership with calendar management and meeting logistics</li><li>Identify opportunities to improve client service workflows</li></ul>
<p>Robert Half is seeking a detail-oriented Data Entry Clerk / Dispatcher to join our team. This role is ideal for professionals who thrive in fast-paced environments, possess strong organizational skills, and are committed to delivering accuracy and excellent customer service. Our client is seeking a Data Entry Specialist to help with a backlog billing project with dispatch and/or call center background. For immediate consideration email your resume today!</p><ul><li>Enter and update data into company databases and systems efficiently and accurately</li><li>Manage dispatch operations.</li><li>Communicate effectively with team members.</li><li>Maintain records and logs related to dispatch activities and data entry tasks</li><li>Monitor progress of dispatch assignments to ensure timely completion</li><li>Assist with administrative tasks as needed</li><li>This person would need to create jobs and input quoted jobs</li><li>They will need to take jobs that are complete and get them ready to invoice</li></ul>
<p>Join our team as a Medical Collector I and play a crucial role in our revenue cycle operations. The Medical Collector will be the go-to specialist for managing outstanding insurance claims, navigating denials, and ensuring timely and accurate reimbursements. This is a dedicated collections role requiring persistence, attention to detail, and excellent communication as you collaborate with a talented healthcare billing team onsite.</p><p><strong>Key Responsibilities</strong></p><ul><li>Proactively follow up on outstanding insurance claims to secure accurate and prompt payment.</li><li>Investigate denials, prepare and submit persuasive appeals.</li><li>Research and resolve claim rejections and billing discrepancies.</li><li>Manage collections activity for various payer types, including:</li><li>Medicare</li><li>PPO</li><li>HMO</li><li>Workers’ Compensation</li><li>Lien cases</li><li>Review aging reports to identify, prioritize, and follow up on aged accounts.</li><li>Accurately document all collection activities and follow-ups in the billing system.</li><li>Communicate professionally with insurance representatives to resolve payment issues.</li><li>Field inbound patient calls regarding statements and billing inquiries, providing clear and courteous support.</li><li>Partner with internal billing and coding teams to resolve complex claim matters.</li><li>Consistently meet or exceed established productivity and quality standards.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our client's team in Cerritos. In this Contract to permanent position, you will oversee the accurate and efficient processing of invoices, payments, and vendor account management. The ideal candidate will bring strong organizational skills and expertise in accounts payable processes, ensuring smooth financial operations within the retail industry.</p><p><br></p><p>Responsibilities:</p><p>• Accurately review and validate invoices and payment requests to ensure compliance with company policies.</p><p>• Match invoices with purchase orders and approvals, while maintaining organized virtual records.</p><p>• Enter and upload invoices into accounting systems, ensuring precision and timeliness.</p><p>• Prepare and execute electronic payments, including ACH transactions, to vendors.</p><p>• Monitor accounts to confirm payments are processed on time and resolve any discrepancies.</p><p>• Investigate and address issues related to invoice discrepancies and vendor inquiries.</p><p>• Maintain comprehensive vendor files and respond promptly to vendor communications.</p><p>• Support month-end closing activities and assist in audits as required.</p><p>• Apply accrual accounting principles to ensure proper financial reporting.</p>
We are looking for an experienced Accounts Receivable Specialist to join our team in Colton, California. In this Contract to permanent position, you will play a key role in managing financial transactions and ensuring the accuracy of accounts receivable processes. This role is ideal for someone with a strong background in commercial collections, billing, and cash applications.<br><br>Responsibilities:<br>• Process accounts receivable transactions, ensuring accuracy and compliance with company policies.<br>• Manage commercial collections by following up on outstanding payments and resolving disputes.<br>• Handle cash applications and reconcile customer payments with invoices.<br>• Prepare and issue accurate billing statements to customers.<br>• Maintain detailed records of accounts receivable activities and generate reports as needed.<br>• Collaborate with other departments to resolve discrepancies and improve processes.<br>• Monitor aging accounts and implement strategies to reduce overdue balances.<br>• Communicate professionally with clients to address payment-related inquiries.<br>• Assist in audits by providing necessary documentation and information.<br>• Identify opportunities to streamline accounts receivable workflows.
<p>We are looking for a skilled Collections Specialist to join our team on a long-term contract basis in Santa Ana, California. This role is ideal for professionals with a strong background in collections, particularly within the construction industry, who thrive in fast-paced environments. The position involves managing accounts receivables, resolving invoice discrepancies, and maintaining accurate payment records while fostering excellent relationships with suppliers and customers.</p><p><br></p><p>Responsibilities:</p><p>Preferably someone with construction - Lien releases, payment releases, and Schedule C releases </p><p>Conduct high-volume outbound collection calls to suppliers and customers to ensure timely payments.</p><p>• Analyze subcontractor payment statements and accounts receivable records to identify discrepancies.</p><p>• Review and reconcile invoices, ensuring accuracy and prompt resolution of any issues.</p><p>• Maintain detailed and organized records of payment activities and account statuses.</p><p>• Collaborate with internal teams to address any disputes or concerns related to invoices.</p><p>• Communicate effectively with stakeholders to provide updates on account statuses and payment activities.</p><p>• Monitor compliance with company policies and industry standards in all collection activities.</p><p>• Develop strategies to optimize collections processes and minimize overdue accounts.</p><p>• Utilize strong organizational skills to manage multiple accounts and prioritize tasks effectively.</p><p>• Foster positive relationships with suppliers and customers to support ongoing business partnerships.</p>
Position summary The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed. <br> Job qualifications - High school diploma or equivalent. - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. - Skilled in the use of mail phone email digital reprographics and mail equipment. - Familiar with general back office procedures to meet and maintain client satisfaction. - Proven customer service skills are required in order to create maintain and enhance customer relationships. - Good written and verbal communication skills including detail oriented telephone and email etiquette. - Attention to detail with good organizational skills. - Must be able to meet deadlines and complete all projects in a timely manner. - Ability to handle sensitive and/or confidential documents and information. - Able to make independent decisions that conform to business needs and policy. - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. - Must work well in a team environment. - Must be able to interact effectively with multi-functional and diverse backgrounds. - Ability to work in a fast-paced environment. - Must be self-motivated with positive can-do attitude.
A Hospital in Tustin is in the need of Patient Registration Specialist to its Emergency Department team. The Patient Registration Specialist will play a pivotal role in ensuring patients are registered efficiently and accurately during critical moments. The Patient Registration Specialist will be tasked with admitting patients, collecting demographics and insurance information. This role requires strong communication skills, empathy, and the ability to thrive in a fast-paced healthcare environment.<br><br>Responsibilities:<br>• Welcome patients and their families to the Emergency Department with professionalism and empathy.<br>• Collect and validate patient demographic and insurance information to ensure accuracy.<br>• Obtain and securely scan necessary documents, including identification and insurance cards.<br>• Explain financial responsibilities such as co-payments and assist patients with payment collection.<br>• Accurately input patient data into the electronic health record system.<br>• Collaborate with clinical staff to facilitate smooth patient flow and minimize delays.<br>• Address patient and visitor inquiries with a calm and supportive demeanor.<br>• Adhere to hospital policies and maintain compliance with organizational standards.<br>• Perform additional administrative tasks as required to support the department.<br><br>Schedule: 40 hours/week; rotating weekends<br>Shift 1: 6:00am – 2:30pm<br>Shift 2: 2:00pm – 10:30pm<br>Shift 3: 10:00pm – 6:30am
<p>We are looking for a meticulous Collections Specialist to join our team on a contract basis in Glendale, California. In this role, you will manage and analyze account receivables while ensuring clear and effective communication with clients regarding outstanding balances. This position offers an excellent opportunity to utilize your expertise in collections and credit processes. For immediate consideration apply today!</p><p><br></p><p>Responsibilities:</p><p>• Analyze account receivable data using Access databases, Excel spreadsheets, and QuickBooks.</p><p>• Engage with clients to resolve outstanding balances through precise communication.</p><p>• Update and maintain detailed notes in the Access database regarding client interactions.</p><p>• Execute commercial and consumer collections processes efficiently and effectively.</p><p>• Monitor billing and payment activities to ensure timely collections.</p><p>• Collaborate with internal teams to address discrepancies or issues in accounts.</p><p>• Provide regular reporting on collection activities and outstanding accounts.</p><p>• Follow established credit and collection procedures to mitigate risks.</p><p>• Identify opportunities to improve collection processes and recommend solutions.</p>
<p>Our team is seeking a reliable and detail-oriented Part-Time Medical Office Clerk to support daily operations in a busy medical office. This opportunity is ideal for candidates who possess strong organizational skills and customer service experience in an administrative or healthcare setting.</p><p>Responsibilities:</p><ul><li>Accurately enter data into office systems and maintain patient records</li><li>Respond promptly and professionally to emails and phone inquiries</li><li>Call customers to verify orders and appointment details</li><li>Enter invoices and assist with basic billing functions</li><li>Support the office team by handling routine clerical tasks</li></ul><p><strong>Schedule: Monday – Friday, 11am – 3pm </strong></p>
<p>A Healthcare Company is seeking a Medical Front Desk Coordinator to join its team. The Front Desk Coordinator will be the first point of contact for patients, managing check-ins, scheduling appointments, handling phone inquiries, and providing exceptional customer service. Strong organizational skills, attention to detail, and proficiency with patient scheduling and insurance processes are essential. Along with performing front desk responsibilities, you will play a crucial role in assisting the physician with calendar management and coordinating travel arrangements. Experience or familiarity with dermatology practices or medical spas is highly valued.</p><p><br></p><p>Front Desk Duties:</p><p><br></p><ul><li>Greet patients and visitors with professionalism and empathy, ensuring a welcoming environment.</li><li>Respond to phone calls and emails, scheduling appointments, and managing inquiries related to dermatology services.</li><li>Maintain accurate patient records and assist with electronic medical records (proficiency in systems like Epic or Cerner preferred).</li><li>Process payments and collect co-pays efficiently using the practice's payment procedures.</li><li>Ensure the reception area is clean, organized, and fully stocked with supplies.</li></ul><p>Calendar Management:</p><p><br></p><ul><li>Manage the physician’s schedule, ensuring timely appointments and optimizing operational efficiencies.</li><li>Organize and prioritize meetings and calls for internal and external communications.</li><li>Collaborate with the medical office administrator to minimize scheduling conflicts.</li></ul><p>Travel Arrangements:</p><p><br></p><ul><li>Plan and book travel arrangements for the physician, including flights, accommodation, and ground transportation.</li><li>Prepare itineraries that align with clinic schedules, conferences, or commitments.</li><li>Handle last-minute changes and cancellations promptly and effectively.</li></ul><p>Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
