Customer Service RepresentativeWe are in search of a dedicated Customer Service Representative based in OKC, Oklahoma, 73159, United States. As a part of our team, your role will be centered around the research, interpretation, and maintenance of data and documents related to commercial properties. Your meticulous attention to detail will be crucial in fostering positive relationships with municipal contacts and meeting client needs. Offering a permanent employment opportunity, this role will require you to monitor timelines closely, actively pursue documents, and keep our database updated with accurate information.<br><br>Responsibilities:<br><br>• Conduct thorough analysis and review of commercial property data.<br>• Utilize online resources to locate commercial property, linked municipal jurisdictions, and relevant property information.<br>• Follow established procedures to complete tasks in a timely manner.<br>• Manage and safeguard sensitive documents.<br>• Determine necessary requests, complete and submit them in accordance with municipal and departmental processes.<br>• Monitor requests to ensure they are processed in a timely manner.<br>• Enter information and notes into the database.<br>• Ensure all data is accurate and updated accordingly.<br>• Conduct comprehensive online research to obtain necessary documents and information.<br>• Coordinate mailings and manage email workload efficiently.<br>• Foster positive relationships with municipal contacts, team members, and supervisors.<br>• Meet production targets and contribute to managing team workload as required.<br>• Handle customer inquiries and resolve them promptly.<br>• Process customer credit applications and maintain accurate customer credit records.<br>• Monitor customer accounts and take appropriate action when necessary.