Helpdesk Support Technician – Tier 1 Location: Oklahoma City, OK (100% Onsite) Contract Type: 6‑Month Contract-to-permanent Work Environment: High face‑to‑face interaction with end users <br> Position Overview We are seeking a customer‑focused Tier 1 Helpdesk Support Technician to provide onsite technical support for end users in a fast‑paced, service‑oriented environment. This individual will be the first point of contact for employees requiring assistance with hardware, software, connectivity, and account‑related issues. Strong interpersonal skills and professionalism are essential, as this role involves continuous in‑person support and customer service interactions. <br> Key Responsibilities Serve as the first line of support for end‑user technical issues, including: Password resets, account lockouts, MFA issues Basic troubleshooting of laptops, desktops, printers, and mobile devices Software installs, updates, and configuration Network connectivity (Wi‑Fi, VPN, basic diagnostics) Provide in‑person, desk‑side support with a friendly, customer‑centric approach. Document incidents, resolutions, and steps taken in the ticketing system. Escalate advanced technical issues to Tier 2 or Tier 3 when necessary. Assist with imaging, deployment, and setup of new hardware. Maintain accurate inventory of equipment and peripherals. Ensure all service-level expectations are met or exceeded. Support end users during onboarding with device setup and account access.
<p><strong> Operations Support Center Specialist</strong></p><p> <strong>Location:</strong> NW Oklahoma City, OK 73116</p><p> <strong>Schedule:</strong> Monday–Friday, 8:00 AM–5:00 PM (100% On-Site)</p><p> <strong>Pay:</strong> $16hr</p><p><br></p><p>We are seeking a detail-oriented and proactive Operations Support Center Specialist for a temp-to-hire opportunity in NW Oklahoma City. This role is ideal for someone who enjoys supporting field teams, staying organized, and providing excellent customer service in a fast-paced office environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact new hires within 48 hours of onboarding and follow up through paperwork completion</li><li>Confirm terms of work, availability, and schedule training sessions</li><li>Coordinate and assign work territories and project coverage</li><li>Maintain regular communication with field team members and document updates</li><li>Handle inbound calls and assist with questions or scheduling needs</li><li>Review reports, assist with project tracking, and support daily operational tasks</li><li>Escalate concerns to leadership as needed</li></ul>
We are looking for a dedicated and detail-driven Vehicle Control Representative to join our team in Oklahoma City, Oklahoma. In this role, you will be responsible for managing overdue rental contracts and ensuring timely resolutions through effective communication and investigative efforts. This is a Contract-to-permanent position, offering an excellent opportunity for long-term growth within a fast-paced and structured environment.<br><br>Responsibilities:<br>• Oversee and resolve overdue rental agreements by reviewing account details and initiating appropriate actions.<br>• Document vehicle statuses, customer communications, and resolutions accurately within company systems.<br>• Coordinate with internal teams and external vendors to facilitate resolution processes.<br>• Escalate unresolved cases for further review, ensuring all necessary documentation is prepared.<br>• Conduct thorough follow-ups with customers to clarify contract details and resolve outstanding issues.<br>• Maintain compliance with company policies and procedures while managing accounts.<br>• Participate in special projects and perform additional duties as assigned.<br>• Analyze accounts critically to identify trends or potential risks.<br>• Utilize investigative and communication skills to achieve resolution in a timely manner.
<p><strong>Job Title:</strong> Temp Teller</p><p><strong>Location:</strong> 100% Onsite – North Oklahoma City, OK</p><p><strong>Duration:</strong> 4–6 weeks, with potential for extension</p><p><strong>Pay Rate:</strong> $16–$18/hour DOE</p><p><br></p><p>Robert Half is seeking a Temp Teller for a local retail banking branch in North OKC. This onsite assignment requires an experienced teller to support daily banking operations and customer transactions.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform standard teller functions including processing deposits, withdrawals, payments, and other financial transactions</li><li>Provide excellent customer service, answering inquiries and assisting with account-related needs</li><li>Balance cash drawer and reconcile discrepancies</li><li>Maintain security and compliance procedures in line with bank policies</li><li>Support branch staff with additional tasks as needed</li></ul><p><br></p>
We are looking for a detail-oriented Operations Specialist to join our team in Oklahoma City, Oklahoma. In this role, you will focus on optimizing processes and ensuring seamless operations within the consumer banking and credit card industry. This is a Contract to permanent position, offering an excellent opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Analyze call center metrics to identify trends, improve performance, and enhance customer satisfaction.<br>• Collaborate with cross-functional teams to streamline consumer banking operations and ensure efficiency.<br>• Conduct criticality analysis to prioritize tasks and mitigate potential risks in operational workflows.<br>• Provide expertise in the credit card industry to support strategic decision-making and process improvements.<br>• Monitor consumer lending processes to ensure compliance with industry standards and regulations.<br>• Develop and implement solutions to optimize operational procedures and enhance overall productivity.<br>• Prepare detailed reports on operational performance and present actionable insights to management.<br>• Support the implementation of new strategies aimed at improving customer experience and service delivery.<br>• Address and resolve operational challenges while maintaining high standards of quality and accuracy.
