<p>We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.</p><p>• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.</p><p>• Manage and maintain system configurations, ensuring optimal performance and user accessibility.</p><p>• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.</p><p>• Support mobile devices, including Android and Apple products, ensuring seamless functionality.</p><p>• Collaborate with team members to implement and manage Cisco and Citrix technologies.</p><p>• Perform regular maintenance and updates for Dell hardware and other computer systems.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p><p>• Monitor and address system alerts to prevent potential disruptions.</p><p>• Deliver excellent customer service while adhering to company standards and best practices.</p>
<p>We are looking for an experienced IT Support Analyst to join our team on a short- term contract basis out of Oakland, Ca. In IT Support role, you will provide technical assistance to a primarily remote workforce, ensuring seamless operations across macOS and Windows environments. Based in Oakland, California, this IT Support position offers an exciting opportunity to contribute to the FinTech industry while leveraging your IT support expertise. This IT Support role is an onsite position. </p><p><br></p><p>Responsibilities:</p><p>• Deliver Level 1 and Level 2 IT support services for remote users, addressing hardware, software, and access-related issues.</p><p>• Troubleshoot and resolve technical problems with macOS and Windows laptops, including operating systems and applications.</p><p>• Manage identity and access management tools, such as Okta, to ensure secure and efficient user access.</p><p>• Utilize Jira Service Desk to document, track, and resolve support tickets effectively.</p><p>• Provide support for Google Workspace applications, assisting with tasks related to Gmail, Drive, Calendar, and basic administrative functions.</p><p>• Conduct basic network troubleshooting to resolve connectivity issues, including Wi-Fi and VPN configurations.</p><p>• Oversee the shipping, receiving, configuration, and tracking of laptops and peripherals.</p><p>• Assist with employee onboarding and offboarding processes, including hardware lifecycle management.</p><p>• Ensure thorough documentation and adherence to IT best practices throughout all support activities.</p>
<p>We are looking for a highly skilled Sr Data and Business Intelligence Analyst to join a mid size law firm. This role is pivotal in driving data-driven decision-making by benchmarking organizational performance, supporting cross-departmental reporting needs, and implementing advanced business intelligence tools. The ideal candidate will possess a strong analytical mindset and a proven ability to manage and optimize data systems, ensuring the seamless flow of information across the organization.</p><p>This is a remote role for candidates in CA, TX and CO.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain comprehensive financial analyses, including profitability, time and billing, accounts payable, accounts receivable, collections, and general ledger, using advanced reporting and querying tools.</p><p>• Collaborate with firm leadership and technical teams to define and implement a business intelligence strategy that aligns with organizational goals.</p><p>• Design, create, and optimize data models, analytics layers, and dashboards using tools like Power BI, Tableau, and Aderant.</p><p>• Provide technical support and guidance to departments such as Finance, Human Resources, and Legal Recruiting to enhance their use of business intelligence applications.</p><p>• Investigate and resolve discrepancies and issues in business systems, ensuring data consistency and integrity across all platforms.</p><p>• Manage and enhance practice management tools related to budgeting, reporting, and data functionalities, while ensuring smooth implementation of new applications.</p><p>• Partner with departments to develop and maintain internal evaluations and surveys, ensuring alignment with organizational objectives.</p><p>• Oversee data flows between various firm systems, including Aderant, IntApp, and payroll systems, to ensure seamless integration and functionality.</p>
<p>Robert Half is seeking a detail-oriented Permit Technician to join our Permit Department and support the intake, tracking, and coordination of utility encroachment permits. This Permit Technician role sits on the administrative side of permitting and serves as a central point of coordination between internal teams and external utility providers.</p><p>The Permit Technician acts as a “shepherd” for incoming permits, ensuring applications are complete, properly routed, and progressing through the review process. This Permit Technician role is a long-term contract role and is onsite role. Part-time is okay if you are onsite Monday-Thursday. </p><p><br></p><p>Key Responsibilities</p><ul><li>Intake, review, and track utility encroachment permit applications</li><li>Serve as a clearinghouse between permitting, CAD, surveying, and engineering teams</li><li>Coordinate with external utility providers</li><li>Review and interpret utility plans and drawings to ensure completeness and accuracy</li><li>Conduct record drawing research and support utility map requests</li><li>Manage permit workflows within the permitting system and ensure timely processing</li><li>Act as a primary point of contact for permit-related communication</li><li>Ensure permit documentation is complete, accurate, and properly logged</li><li>Route technical or engineering-related questions to the appropriate internal resources</li></ul><p><br></p>
We seek an experienced controller to oversee our accounting staff of five. The ideal candidate will have significant Accounting and Costing experience in the manufacturing industry. You will be responsible for all accounting and reporting, decision support analysis, cash management, budgeting and forecasting. Must be a strong communicator and skilled financial analyst. This person will have responsibility for creating and maintaining our budgeting, payroll, and financial reporting processes along with internal control and reporting systems. Oversee and monitor cost accounting system and provide recommendations and guidance to management and help improve our operational efficiency and aid in our continued growth. <br> In essence, the Financial Controller is a key leader within the finance team, responsible for ensuring the financial health and stability of the organization while also contributing to its strategic direction. <br> Responsibilities include: • Manage daily accounting operations • Prepare Monthly Financial Statements, including Balance Sheet, Income Statement, Cash Flows, Management Recommendations and Forecasts. • Advise Management of Recommendations and Financial Analysis • Implement Procedures and internal controls as the company grows. • Provide Strategic Planning • Financial Reporting and Analysis: Preparing and presenting financial statements, reports, and analysis. • Compliance and Risk Management: Ensuring compliance with financial regulations, accounting standards, and internal policies. • Cash Flow Management: Monitoring and managing cash flow, including accounts receivable and payable. • Payroll: Responsible for completing the Salary Payroll process. • Team Leadership: Leading and mentoring a team of finance professionals.
We are looking for an experienced and strategic leader to join our team as the Vice President of IT Operations. In this role, you will oversee the planning, execution, and optimization of core IT functions, including infrastructure, networks, service desk operations, and store technologies. Your leadership will ensure seamless technology services that support the company’s retail stores, warehouses, and corporate teams while driving innovation and operational excellence. This is a high-impact opportunity to shape the future of IT operations and contribute to the success of our growing organization.<br><br>Responsibilities:<br>• Develop and implement a comprehensive IT operations strategy aligned with the company’s long-term goals.<br>• Create detailed roadmaps for infrastructure, service management, and store systems to support organizational objectives.<br>• Collaborate with executive leaders to ensure IT readiness for business growth and expansion.<br>• Oversee the management of enterprise-wide infrastructure services, including cloud platforms, data centers, networks, and retail systems.<br>• Ensure consistent uptime and performance across all production environments, particularly during peak retail periods.<br>• Drive the adoption of service management frameworks to enhance incident, change, and problem resolution processes.<br>• Lead the transformation of service desk operations, incorporating automation and self-service capabilities.<br>• Build and mentor a high-performing team, fostering skill development in areas such as cloud operations, automation, and field support.<br>• Manage vendor relationships and ensure service level agreements are met to deliver measurable outcomes.<br>• Optimize operational budgets, balancing capital and operational expenses while driving efficiency across IT operations.
We are looking for an experienced and strategic leader to oversee information security operations at the highest level. This role requires a forward-thinking, detail-oriented individual who can safeguard organizational assets, ensure compliance, and lead cybersecurity initiatives across a dynamic environment. Join us in Emeryville, California, and contribute to building a secure and resilient foundation for our business.<br><br>Responsibilities:<br>• Develop and execute a comprehensive information security strategy aligned with organizational goals.<br>• Lead and mentor a team of security experts, fostering growth and collaboration.<br>• Oversee the implementation of advanced cybersecurity measures to protect sensitive data and systems.<br>• Manage vendor relationships and evaluate third-party security solutions.<br>• Monitor and respond to security incidents, ensuring timely resolution and prevention of future threats.<br>• Establish and maintain disaster recovery and business continuity plans.<br>• Ensure compliance with regulatory standards and industry best practices.<br>• Collaborate with executive leadership to align security initiatives with business objectives.<br>• Conduct regular risk assessments and implement mitigations to address vulnerabilities.<br>• Stay informed about emerging threats and technologies to proactively enhance security measures.
