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89 results for Director Customer Service Operations in Norwalk, CT

Customer Service & Operations Manager
  • Cromwell, CT
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • <p><strong><u>Customer Service & Operations Manager</u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p><br></p><p>Robert Half is partnering with a leading distributor to fill a critical <strong><u>Customer Service & Operations Manager</u></strong>. In this executive-level position that is reporting to the President, you will shape and execute operational strategy across multiple departments units customer service and inside sales, purchasing, and warehousing. This is an opportunity to transform business operations, optimize processes, and drive long-term company success.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Create actionable strategies for both day-to-day operations and long-term initiatives, ensuring organizational objectives are achieved.</li><li>Help enhance customer experience and boost sales</li><li>Broaden and diversify customer base</li><li>Define, measure, and report on operational performance metrics such as service level, cost containment, delivery accuracy, and inventory management.</li><li>Collaborate directly with executive management to set budgets, resource plans, and continuous improvement priorities.</li><li>Promote a collaborative work culture dedicated to accountability and high performance.</li><li>Manage warehouse staff and their activity (receiving and storage to order fulfillment and shipping, introducing process improvements to maximize productivity and safety).</li><li>Analyze ERP and operational data to uncover trends, address bottlenecks, and enhance workflow visibility.</li><li>Oversee Procurement Manager and operations, cultivating strong vendor relationships, negotiating contracts, and managing supplier incentives to benefit the organization.</li><li>Align purchasing activity with sales and marketing goals to drive profitable growth.</li><li>Champion inventory accuracy, optimizing turnover rates and minimizing product obsolescence through proactive planning and analytics.</li><li>Standardize operational procedures and leverage technology solutions to connect and streamline processes between sales, IT, finance, and customer service.</li><li>Mentor, motivate, and develop departmental leaders through coaching and performance management, supporting professional advancement and cross-functional teamwork.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree</li><li>10+ years of related operations and supply chain management experience</li><li>Oversight of warehouse and purchasing functions</li><li>Noted strength in creating and hitting KPIs and cost efficiency.</li><li>ERP system experience</li><li>History of building, developing, and inspiring high-performing teams in fast-paced environments.</li></ul><p><br></p><p><strong>For immediate consideration</strong>, please apply today and/or email your resume to <u>Drew.Schroll@RobertHalf com.</u> All inquiries will remain confidential.</p>
  • 2026-02-11T22:13:34Z
Technical Operations Director
  • New York, NY
  • onsite
  • Permanent
  • 140000.00 - 160000.00 USD / Yearly
  • We are looking for an experienced Technical Operations Director to lead and optimize our managed services delivery organization in New York, New York. In this senior leadership role, you will oversee technical teams, service operations, and client support functions, ensuring operational excellence and exceptional service quality. This position requires a strategic mindset and a commitment to developing scalable processes that support organizational growth while exceeding client expectations.<br><br>Responsibilities:<br>• Lead and mentor teams across Service Desk, Field Engineering, Systems Engineering, and Project Delivery to ensure operational excellence.<br>• Manage end-to-end performance metrics, including service quality, escalation processes, and client satisfaction.<br>• Develop and implement scalable policies, procedures, and documentation to maintain high-quality service delivery.<br>• Oversee daily service operations, ensuring prompt responses and resolutions for client environments.<br>• Serve as an escalation point for key clients, fostering strong relationships and ensuring effective communication.<br>• Collaborate with Account Management teams to support strategic planning, QBRs, and client technology roadmaps.<br>• Ensure proper management of cloud, on-premise, and hybrid infrastructures, including Microsoft 365, Azure, networking, and security solutions.<br>• Lead the evaluation and deployment of new technologies to enhance operational efficiency and service capabilities.<br>• Drive operational improvements through automation, standardization, and alignment with industry best practices.<br>• Oversee compliance with security standards, risk management protocols, and regulatory requirements.
  • 2026-01-22T15:34:06Z
Customer Service Manager
  • Kenilworth, NJ
  • onsite
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • <p>We are looking for a dedicated Customer Service Manager to join our client in the Kenilworth, NJ area. In this role, you will oversee purchase orders, client communications, and ensure exceptional service and satisfaction to support the sales team. You will collaborate with clients and internal teams to provide seamless service, promote customer loyalty, and drive business growth. We are looking for someone proficient in CRM systems and can improve operational efficiency. </p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service to enhance client satisfaction and contribute to sales growth.</p><p>• Respond promptly to inquiries, resolving concerns efficiently and professionally.</p><p>• Manage customer service operations for online sales and remote showroom support.</p><p>• Provide sales assistance and support for assigned representative showrooms.</p><p>• Utilize your sales expertise to identify opportunities for upselling and cross-selling luxury products.</p><p>• Gain comprehensive product knowledge to effectively communicate features and benefits to clients.</p><p>• Build and maintain strong relationships with customers to encourage repeat business.</p><p>• Process and oversee sales orders, including delivery coordination and payment execution.</p><p>• Address returns and claims, coordinating with carriers and ensuring proper documentation.</p><p><br></p>
  • 2026-02-12T16:58:55Z
Director, Treasury & Banking Operations
  • New York, NY
  • remote
  • Permanent
  • 135000.00 - 150000.00 USD / Yearly
  • <p>Our client, a recognized leader in the risk and advisory space is hiring a Director of Treasury (Banking Operations) in NYC. The position will support one of the fastest-growing segments of the business. It’s a newly created role, designed to lead a team as well as critical accounting and finance functions. The Director of Treasury (Banking Operations) will be highly visible, collaborating with senior leaders and internal business units. </p><p><br></p><p>If you’re looking to join an organization where leadership, accountability, and execution all matter, this is a standout opportunity.</p><p><strong> </strong></p><p><strong>Why This Role</strong></p><ul><li>Strong, stable business with continued growth</li><li>Flexible, remote-friendly structure</li><li>High-impact work supporting complex, mission-critical financial operations</li></ul><p><strong> </strong></p><p><strong>What You’ll Do</strong></p><ul><li>Manage a global team supporting reconciliations, distributions, banking relationships, and reporting</li><li>Oversee large-scale payments (ACH, wire, check, digital payments) with strong controls</li><li>Manage banking and treasury relationships</li><li>Own reconciliations, reporting, and operational KPIs</li><li>Drive process improvements, automation, and scalability initiatives</li></ul><p><br></p>
  • 2026-02-11T16:29:02Z
Director of Accounts Receivable
  • Stamford, CT
  • onsite
  • Permanent
  • 110000.00 - 130000.00 USD / Yearly
  • <p>Associate Director, Accounts Receivable</p><p>The Associate Director of Accounts Receivable leads AR operations to ensure accurate billing, timely collections, strong financial controls, and efficient cash application. This role partners cross-functionally to optimize processes, support forecasting and close activities, and drive continuous improvement through automation and best practices.</p><p>Key Responsibilities</p><ul><li>Lead and develop the AR/AP team to ensure timely invoicing, collections, payments, and cash application</li><li>Establish and improve policies, procedures, and systems to increase efficiency, accuracy, and compliance</li><li>Oversee billing processes, resolve complex customer issues, and maintain pricing systems</li><li>Manage vendor setup and relationships to prevent payment errors and ensure smooth operations</li><li>Prepare AR metrics, cash flow forecasts, and management reporting; support budgeting and month-end close</li><li>Oversee ERP data integrity and partner on automation initiatives</li><li>Collaborate with Sales, Operations, Accounting, and Procurement to ensure accurate billing and seamless workflows</li><li>Serve as escalation point for major customer billing or payment issues</li><li>Ensure compliance with GAAP, internal controls, and audit requirements; support internal and external audits</li></ul><p><br></p>
  • 2026-02-20T17:24:11Z
Legal Operations Manager – Paralegal
  • New York, NY
  • onsite
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • <p>Robert Half Legal is hiring for a Transaction Manager role for a global Investment & Lending firm located in midtown Manhattan New York. Our client requires 5+ years Transaction Management experience within Investment Management or Corporate Banking/Lending. Aviation Finance/Lending industry knowledge is highly preferred, alternatively Securitized Lending or Private Credit. Must have experience managing transactions, reviewing credit agreements/fund structure documents and liaising between various teams across origination, operations, legal etc. The role requires 3 days per week in the midtown Manhattan office, with 2 days work from home.</p><p><br></p><p>This role supports Operations, Finance and Legal, as well as supporting other internal Aviation Lending teams on all transactions, focusing on key aspects such as deal structure, document management, governance, conditions precedent and closing process.</p><p><br></p><p>Responsibilities:</p><p>• Consolidate and coordinate ongoing aviation investment and deal level activity between Lending Company, Middle Office, and Fund Accounting.</p><p>• Oversee the operational aspects of loan lifecycle events including population control, loan detail accuracy and loan covenant management, including when outsourced</p><p>• Maintain knowledge of ongoing activity within the portfolio and communicate changes and updates to both internal and external teams</p><p>• Manage transaction documentation and external counsel (and coordinate with internal legal team as applicable) throughout the deal cycle.</p><p>• Coordinate with and support the lending team for transaction post-closing and ongoing contract administration matters, including development of process improvements. </p><p>• Assist in review of legal documentation and raise issues to lending team and/or legal team as and when appropriate.</p><p>• Entity creation and ongoing management and maintenance of special purpose entities required for lending transactions and related ongoing management and maintenance of structure charts for each transaction. </p><p>• Partner with cross functional teams to deliver seamless, efficient and well-controlled services including the initiation of aviation contribution and distribution wires and corresponding timely and accurate accounting entries</p><p>• Verify accounting records are complete and accurate between Lending Co and Fund Accounting through review and approval of monthly activity reports</p><p>• Partner with cross functional teams in quarterly valuation cycles to ensure a complete and accurate aviation valuation population is being priced and ingested by Fund Administrator</p><p>• Collaborate with the Fund Administrator and Treasury teams to provide the necessary investment cash flow details</p><p>• Oversee deal performance tracking and covenant reporting</p><p>• Support process improvement and automation</p><p>• Work closely with tax and middle office functions on transaction structuring and generally help lead coordination among internal stakeholders. </p><p>• Assisting with counterparty know your customer (KYC) inquires. </p><p>• Additional work as required to assist with arising transaction management matters, including close coordination with other lending teams.</p><p><br></p>
  • 2026-01-21T14:28:56Z
Director of Operations
  • Southington Area, CT
  • onsite
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p><strong>Director of Operations – Healthcare Practice</strong></p><p> Location: Southington, CT area (Onsite, brand new office)</p><p> </p><p>Join a growing, privately held medical practice with over 25 years of service to the community. Our dedicated team of over 100 employees and is committed to providing compassionate, patient-centered care.</p><p><strong> </strong></p><p> The Director of Operations leads practice operations, focused on process improvement, workflow efficiency, and effective staff management during a period of rapid growth. This role will execute strategic goals, optimize workflows, and drive financial and quality outcomes.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and develop four department managers: Billing, Patient Services, Clinical, Administration </li><li>Streamline processes across patient services and clinical functions.</li><li>Standardize and implement workflows and policies for efficiency and consistent patient experience.</li><li>Manage budgets, monitor performance, and drive revenue cycle outcomes with finance and billing teams.</li><li>Optimize clinic flow, staffing, scheduling, and patient satisfaction with clinical leaders.</li><li>Lead, mentor, and develop managers and support staff; manage hiring, onboarding, and retention.</li><li>Prepare and present operational reports and recommendations to leadership.</li><li>Collaborate closely with the CFO and Practice Manager to ensure smooth integration as the organization expands.</li><li>Identify and implement operational best practices to enhance patient experience, compliance, and staff engagement.</li></ul><p><strong> </strong></p><p><strong>Required Experience:</strong></p><ul><li>Proven operations leadership experience in a fast-paced business or healthcare environment.</li><li>Strong skills in process optimization, people management, and organizational strategy.</li><li>Healthcare practice experience highly preferred</li></ul><p> </p><p><strong>Why Join Us?</strong></p><ul><li>Lead operations in a modern, high-impact medical practice.</li><li>Directly influence practice growth and patient care excellence.</li><li>Competitive compensation package including bonus potential.</li></ul><p><strong> </strong></p><p>Ready to take the next step in your career? Please apply today or send your resume to Kelsey.Ryan@roberthalf(.com)</p>
  • 2026-01-30T19:48:40Z
Accounting Manager
  • New York, NY
  • onsite
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • We are looking for an experienced Accounting Manager to join our team in New York, New York. This role involves overseeing financial reporting processes, ensuring compliance with accounting standards, and driving the accuracy and efficiency of financial operations. The ideal candidate will have a strong background in accounting principles, leadership skills, and a proven ability to work collaboratively across departments.<br><br>Responsibilities:<br>• Manage monthly and quarterly financial close processes, ensuring timely and accurate reporting of revenues, accounts receivable, and lease accounting.<br>• Develop and maintain financial analyses to provide valuable insights for management.<br>• Research and apply accounting guidance for customer agreements to ensure proper treatment.<br>• Collaborate with Operations to integrate accurate and timely lease financial reporting.<br>• Supervise offshore teams, reviewing workpapers, monitoring performance, setting goals, and ensuring accountability.<br>• Conduct reviews of month-end and quarter-end reconciliations to guarantee financial statement accuracy.<br>• Prepare and deliver monthly flux analyses for multiple markets, providing actionable insights to stakeholders.<br>• Assist in the preparation and review of regulatory filings, including financial statements and disclosures.<br>• Support quarterly reviews and year-end audits to ensure compliance with external audit requirements.<br>• Implement and maintain strong internal controls and compliance measures for assigned financial processes.
  • 2026-01-21T14:43:40Z
Property Manager
  • Westbury, NY
  • onsite
  • Permanent
  • 65000.00 - 85000.00 USD / Yearly
  • Responsibilities:<br><br>Oversee the day-to-day operations of co-op and condo properties, including building maintenance, vendor management, and staff supervision.<br>Serve as the primary liaison between boards of directors, residents, contractors, and service providers.<br>Manage annual budgets, track expenses, and prepare financial reports for board review.<br>Coordinate and attend board meetings, prepare meeting agendas, minutes, and distribute relevant documents.<br>Ensure compliance with state and local regulations, building codes, and co-op/condo by-laws.<br>Handle resident inquiries, complaints, and conflict resolution in a professional and timely manner.<br>Supervise all property maintenance requests, capital improvements, and renovation projects.<br>Negotiate contracts with third-party vendors and oversee their performance.<br>Facilitate the interviewing and onboarding process for prospective co-op shareholders or condo unit owners.<br>Assist with annual building insurance renewals, property tax assessments, and compliance filings.<br>Qualifications:<br><br>Proven experience managing co-op and condo properties.<br>Knowledge of legal, financial, and operational aspects of co-op and condominium management.<br>Exceptional written and verbal communication skills.<br>Proficiency in property management software and Microsoft Office Suite.<br>Ability to multi-task and prioritize in a fast-paced environment.<br>Superior problem-solving and customer service abilities.<br>Experience working with boards and understanding governance structures.<br>Certification in property management (such as CPM, ARM, or NY-specific licensing) preferred.
  • 2026-02-11T13:48:41Z
Accounting Manager
  • New York, NY
  • onsite
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p>Our client, a globally recognized leader in Sports Commerce, is seeking an experienced Accounting Manager to support payroll accounting operations within a dynamic, multi-entity environment. Reporting into senior accounting leadership, this role is ideal for a hands-on accounting professional who thrives in a fast-paced setting, enjoys leading teams, and values building strong cross-functional partnerships.</p><p><br></p><p>Responsibilities of this position will include:</p><p>•       Lead all payroll accounting activities, including daily, weekly, and monthly tracking, analysis, reporting, and reconciliations across multiple business verticals</p><p>•       Manage the month-end close process for payroll, including preparation and review of journal entries, accruals (bonus and PTO), estimates, reclasses, and financial statement analysis</p><p>•       Oversee self-health accounting, including monthly allocations, vendor payment tracking, and related balance sheet reconciliations</p><p>•       Prepare and review payroll-related balance sheet reconciliations and flux analyses, ensuring timely resolution of discrepancies in collaboration with internal teams and external partners</p><p>•       Maintain and strengthen internal controls in compliance with GAAP and SOX, while working across multiple ERPs, charts of accounts, and lines of business</p><p>•       Supervise, mentor, and develop accounting staff, fostering a high-performance, growth-oriented team environment</p><p>•       Partner cross-functionally with HR and HRIS to ensure proper payroll system controls and approved employee data changes</p><p>•       Support internal and external audit requests and respond to business inquiries related to labor costs and payroll liabilities</p><p><br></p><p>For immediate consideration please contact Ronny.Cohen@roberthalf.</p>
  • 2026-02-18T20:04:17Z
Director of Finance
  • Hamden, CT
  • onsite
  • Temporary
  • 47.50 - 55.00 USD / Hourly
  • <p>We are looking for an interim, experienced Director of Finance to oversee and manage the financial operations of a municipal organization in the New Haven, Connecticut area. This contract position requires a highly skilled individual to lead budgeting, financial close and audits preparation, ensuring compliance and financial stability. The ideal candidate will bring a strategic approach to managing the city's financial health while collaborating with department managers and stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Oversee annual fiscal budget preparation for budget >$250M. </p><p>• Oversee the preparation and analysis of financial reports, providing insights and recommendations to support decision-making.</p><p>• Manage and direct the Finance Department’s daily operations, ensuring accuracy and efficiency in all financial processes.</p><p>• Lead the development, implementation, and monitoring of the annual budget, ensuring alignment with organizational goals.</p><p>• Supervise cash management activities, maintaining liquidity and financial stability for the municipality.</p><p>• Administer risk management programs, identifying and mitigating potential financial risks.</p><p>• Coordinate internal and external auditing processes, ensuring compliance with applicable regulations and standards.</p><p>• Oversee tax collection efforts, ensuring accurate and efficient revenue generation.</p><p>• Collaborate with department managers to streamline financial processes and improve operational efficiency.</p><p>• Experience with <strong>Munis</strong> a must and ADP or Blackbaud Altru are a nice to have.</p><p>• Conduct variance analysis to identify trends, discrepancies, and opportunities for cost savings.</p>
  • 2026-01-30T19:08:41Z
IT Project Manager
  • New Haven, CT
  • remote
  • Contract / Temporary to Hire
  • 42.75 - 49.50 USD / Hourly
  • <p><strong>Job Title: </strong>IT Project Manager (Fully Remote)</p><p><strong>Work Location:</strong> Fully Remote (Organization is based in New Haven, CT)</p><p><strong>Hours:</strong> 40 Hours weekly, Monday- Friday</p><p><strong>Hire Type:</strong> 3 Months (Contract to Permanent Hire)</p><p><br></p><p><em>Detailed Job Description Is Available For Interested Applicants </em></p>
  • 2026-02-03T19:33:43Z
Property Manager
  • Parsippany, NJ
  • onsite
  • Permanent
  • 60000.00 - 80000.00 USD / Yearly
  • <p>A growing real estate organization is seeking a Property Manager to oversee daily operations for a diverse portfolio that includes commercial, retail, industrial, and mixed-use properties. This position manages approximately 22 properties (about 45–46 units total) and plays a key role in ensuring smooth operations, strong tenant relationships, and well-maintained assets. The role offers autonomy, the ability to refine processes, and opportunities for growth as the portfolio continues to expand.</p><p><br></p><p><strong>Property Operations</strong></p><ul><li>Oversee day-to-day operations for residential and commercial spaces, ensuring proper maintenance, cleanliness, safety, and regulatory compliance.</li><li>Conduct regular property inspections and coordinate repairs, maintenance, renovations, and capital projects with vendors and internal teams.</li><li>Manage move-in and move-out processes, including walkthroughs, damage assessments, and security deposit handling.</li><li>Monitor building systems and ensure adherence to all life-safety and environmental requirements.</li></ul><p><strong>Tenant & Client Relations</strong></p><ul><li>Serve as the main point of contact for tenant inquiries, service requests, and issue resolution.</li><li>Respond to emergency situations as needed, including after-hours and weekend calls.</li><li>Manage communication across phone, email, and text while maintaining accurate documentation in Yardi and Notion.</li><li>Market vacancies, screen prospective tenants, prepare leases, and guide new tenants through onboarding.</li></ul><p><strong>Lease Administration & Financial Coordination</strong></p><ul><li>Review, prepare, negotiate, and administer leases, renewals, and amendments for both residential and commercial tenants.</li><li>Support CAM reconciliation processes and assist with financial reporting.</li><li>Partner with accounting teams on budgets, monthly reports, collections, rent escalations, and billing accuracy.</li><li>Process property-level payables and invoices through Yardi.</li><li>Contribute to the development of annual operating budgets and capital expenditure planning.</li></ul><p><strong>Vendor Oversight & Compliance</strong></p><ul><li>Maintain vendor relationships, negotiate contracts, and ensure timely, high-quality service delivery.</li><li>Oversee insurance compliance, business registrations, license renewals, certifications, and property tax reimbursement tracking.</li><li>Ensure adherence to local, state, and federal regulations; familiarity with NYC HPD is a plus.</li></ul><p><strong>Cross-Functional Support</strong></p><ul><li>Work closely with leadership to improve operational processes and enhance tenant satisfaction.</li><li>Provide additional coverage and support to financial operations when needed.</li><li>Take on occasional projects or tasks that support overall business objectives.</li></ul><p><br></p>
  • 2026-01-21T18:44:03Z
Project Manager
  • New York, NY
  • onsite
  • Permanent
  • 80000.00 - 120000.00 USD / Yearly
  • <p>Join our team as a Project Manager overseeing mission-critical OT network infrastructure. In this role, you’ll ensure the integrity, security, and performance of a large-scale WAN that supports essential building operations and vendor devices.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Network Oversight & Management:</strong></li><li>Own the integrity and security of a large-scale OT WAN, connecting 6,000+ endpoints across diverse devices and systems.</li><li>Enforce management and security policies set by the CIO and cybersecurity team.</li><li>Analyze and administer Meraki network infrastructure, including switches, firewalls, and access points, using the Meraki dashboard for centralized configuration and monitoring.</li><li><strong>OT Infrastructure Support:</strong></li><li>Provide technical direction and support for 50+ vendors as they connect devices critical to building operations, including:</li><li>Building Management Systems (BMS)</li><li>Energy meters and monitoring systems</li><li>Security cameras, recorders, and access controls</li><li>Lighting control systems</li><li>Elevator destination dispatch systems</li><li>User workstations and viewing stations</li><li><strong>Cybersecurity & Compliance:</strong></li><li>Implement, monitor, and manage a comprehensive security stack to protect network and OT data.</li><li>Expertly utilize cybersecurity and network management tools such as WSUS, Forescout NAC, Blackpoint MDR, ThreatLocker, Altiris, and GoverLAN.</li><li>Work collaboratively to enforce network security policies and uphold compliance standards.</li><li><strong>Vendor and Partner Management:</strong></li><li>Serve as the primary technical liaison for approximately 50 vendors and contractors.</li><li>Collaborate effectively with external partners, contractors, and internal teams for timely problem resolution and deployment of new building technologies.</li><li><strong>Project Management:</strong></li><li>Lead network-related projects from initiation to completion, ensuring timely delivery within budget.</li><li>Develop and maintain detailed network documentation, diagrams, and Standard Operating Procedures (SOPs).</li><li>Manage service tasks and tickets through to closeout.</li></ul><p><br></p>
  • 2026-01-22T15:34:06Z
Purchasing Agent
  • Stratford, CT
  • onsite
  • Contract / Temporary to Hire
  • 21.38 - 24.75 USD / Hourly
  • We are seeking a detail-oriented Purchasing Agent to join our team in Stratford, Connecticut. This Contract to permanent position requires a proactive individual who excels in vendor management, purchasing processes, and customer service. The ideal candidate will play a key role in ensuring timely procurement of parts, maintaining strong relationships with vendors, and delivering exceptional service to both internal and external stakeholders.<br><br>Responsibilities:<br>• Prepare accurate quotes based on technician requests and ensure they are sent to clients within one business day.<br>• Evaluate vendor quotes to secure optimal pricing and quality for clients.<br>• Manage the procurement process by ordering necessary parts in advance to meet scheduled job timelines.<br>• Monitor and track purchase orders, ensuring parts arrive as planned and updating technicians accordingly.<br>• Collaborate with technicians to confirm part requirements and approve vendor-recommended replacements.<br>• Review technician follow-up recommendations and coordinate with internal teams to create new work orders.<br>• Support warehouse operations by verifying inventory for jobs scheduled at least one week ahead.<br>• Maintain market awareness by researching new suppliers and assessing competitor activities to enhance client satisfaction.<br>• Respond promptly to client inquiries and provide regular updates to the client relationship manager.<br>• Address service-related issues by involving technical advisors and resolving client concerns in a detail-oriented manner.
  • 2026-02-17T13:38:44Z
Collections Manager
  • Hicksville, NY
  • remote
  • Temporary
  • 30.00 - 45.00 USD / Hourly
  • <p>A recently acquired company is going through a transition period and needs your help! Collections and invoicing volume are expected to increase significantly, creating the need for dedicated leadership to stabilize, streamline, and improve the collections' function. Currently, collections responsibilities are largely handled by the sales team, and the Long Island organizational structure requires refinement. This role is needed to bridge the acquirer and acquiree companies' collections processes, while supporting operational continuity, and preparing the organization for full platform collections integration come end of summer.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Oversee and support all collections activities across the acquired company</li><li>Centralize and professionalize the collections function currently managed by the sales team</li><li>Evaluate and improve existing collections processes, identifying opportunities for enhancement or redesign</li><li>Assist in potentially building out and developing a small collections team (approximately 2–3 team members), as needed</li><li>Support systems transition efforts</li><li>Partner with underwriting, billing, and customer service teams to resolve payment discrepancies, policy cancellations, reinstatements, and disputes</li><li>Ensure compliance with state insurance regulations, internal controls, and company credit policies while maintaining positive customer relationships</li><li>Prepare and analyze aging reports, collections metrics, and forecasts to support leadership decision-making and drive improved performance</li></ul><p>Duration/Outlook:</p><ul><li>Initial 4-6 month interim engagement beginning early March</li><li>Fully onsite M-F 8:30-4:30 or 9-5 (NO FLEXIBILITY FOR HYBRID OR REMOTE)</li><li>Possible extension through the summer/fall platform transition</li></ul>
  • 2026-02-06T16:04:13Z
Director of Finance
  • New Haven, CT
  • onsite
  • Permanent
  • 140000.00 - 160000.00 USD / Yearly
  • <p><strong>Finance Director, New Haven Area</strong></p><p><strong>Contact: </strong>Brittany Rizzo / Brittany.Rizzo@roberthalf com</p><p><strong>Reference ID: </strong>BR0013384966</p><p><br></p><p><strong>Position Overview</strong></p><p>Our client is a local municipality in the greater New Haven area and is seeking an experienced, strategic, and ethical finance professional to serve as its next <strong>Finance Director</strong>. This executive-level position is responsible for the overall leadership, management, and oversight of the Town’s financial operations, ensuring fiscal integrity, transparency, and long-term financial sustainability.</p><p>The Finance Director serves as a key member of the Town’s leadership team and works closely with the Town Manager, elected officials, department heads, auditors, and the community.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Direct and oversee all financial operations, including budgeting, accounting, payroll, accounts payable/receivable, treasury management, purchasing, and financial reporting.</li><li>Develop and manage the Town’s annual operating and capital budgets.</li><li>Provide long-range financial forecasting and strategic financial planning.</li><li>Prepare monthly, quarterly, and annual financial reports for the Town Manager and Town Council.</li><li>Ensure compliance with all federal, state, and local laws, regulations, and reporting requirements.</li><li>Coordinate and oversee annual independent audits and implement recommendations.</li><li>Manage cash flow, investments, debt issuance, and bond compliance.</li><li>Establish and maintain strong internal controls and financial policies.</li><li>Supervise and mentor finance department staff.</li><li>Present financial information clearly to elected officials and the public.</li><li>Support grant administration and financial reporting for externally funded programs.</li></ul>
  • 2026-02-13T21:08:42Z
Director of Revenue Accounting
  • Hoboken, NJ
  • onsite
  • Permanent
  • 190000.00 - 220000.00 USD / Yearly
  • <p>We are looking for a highly experienced Director of Revenue Accounting to join our global client in Hoboken, New Jersey. This role is ideal for an individual with extensive expertise in revenue accounting and a strong understanding of ASC 606 standards. You will play a pivotal role in overseeing revenue recognition processes, driving accuracy, and ensuring compliance within a fast-paced, high-tech engineering environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage revenue accounting operations, ensuring compliance with ASC 606 standards.</p><p>• Oversee SaaS revenue recognition processes, maintaining accuracy and alignment with accounting principles.</p><p>• Collaborate with cross-functional teams to streamline revenue cycle operations and improve efficiency.</p><p>• Provide strategic leadership in managing accounts receivable and healthcare revenue cycles.</p><p>• Develop and implement policies to optimize revenue accounting and reporting processes.</p><p>• Analyze financial data to identify trends and opportunities for revenue growth.</p><p>• Ensure compliance with all regulatory requirements related to revenue recognition.</p><p>• Mentor and guide the accounting team to enhance their expertise in revenue-related functions.</p><p>• Partner with senior leadership to support strategic initiatives and business objectives.</p><p>• Drive continuous improvement in accounting systems and processes to adapt to organizational growth.</p>
  • 2026-02-20T14:23:44Z
Accounting Manager
  • New York, NY
  • onsite
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • <p><em>We are looking for an experienced Accounting Manager to lead and optimize our Royalties accounting operations in New York, New York. This key leadership role involves driving process improvements, ensuring compliance with internal controls, and delivering accurate financial reporting. The successful candidate will oversee a team of two accounting managers while collaborating closely with cross-functional departments to enhance efficiency and accuracy.</em></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Lead and manage the Royalties accounting team</p><p>• Develop and implement accounting processes to enhance accuracy and efficiency.</p><p>• Ensure compliance with internal controls and regulatory requirements across royalties and subrights.</p><p>• Collaborate with cross-functional teams to streamline operations and support financial reporting needs.</p><p>• Oversee month-end close activities, including journal entries, account reconciliations, and financial statement audits.</p><p>• Drive continuous improvement initiatives within accounting systems and workflows.</p><p>• Provide expertise in royalties accounting, ensuring consistency and accuracy in all related functions.</p><p>• Act as a key liaison with leadership to align accounting strategies with organizational goals.</p><p>• Monitor and resolve complex accounting issues within entertainment industry</p>
  • 2026-02-09T20:08:43Z
Director of Accounting
  • New York, NY
  • remote
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p>Robert Half is partnering with a fully remote professional services firm specializing in providing accounting services for growing businesses. The firm prioritizes a culture-first, collaborative, supportive work environment while upholding excellent client service. They are looking for a Director of Accounting who’s excited to lead, grow, and help shape the future of the accounting function.</p><p><br></p><p>This role is ideal for someone with an entrepreneurial mindset who enjoys both strategic leadership and rolling up their sleeves to get the work done. You’ll own the accounting arm of the business, oversee client delivery, and lead a distributed team in a fast-paced, client-focused environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage the accounting team to ensure timely, accurate, and high-quality client deliverables</li><li>Assign and prioritize work across the team while balancing workload and capacity</li><li>Monitor team utilization, including review of time tracking and productivity metrics</li><li>Serve as a technical and operational resource, providing guidance on complex accounting and client issues</li><li>Oversee monthly, quarterly, and year-end close processes for assigned clients</li><li>Track and manage client deadlines to ensure all reporting requirements are met</li><li>Monitor progress throughout the close cycle and proactively address risks, issues, or delays</li><li>Maintain regular, proactive communication with clients during close periods</li><li>Perform final review of all client closes and deliverables to ensure accuracy, completeness, and consistency with firm standards</li><li>Maintain strong client relationships and consistently meet or exceed client expectations</li><li>Identify opportunities for expanded services or additional support within existing client relationships</li><li>Collaborate with leadership to improve service delivery, scalability, and overall client satisfaction</li></ul><p><br></p>
  • 2026-01-27T18:58:58Z
Director/Manager Financial Reporting
  • Hauppauge, NY
  • onsite
  • Permanent
  • 150000.00 - 190000.00 USD / Yearly
  • <p><strong>Financial Reporting Manager – Hybrid (Hauppauge, Long Island, NY)</strong></p><p><br></p><p><strong>Anna Parson at Robert Half is seeking a motivated, analytical Financial Reporting Manager for a hybrid opportunity in Hauppauge, New York. </strong></p><p>This is an <strong>excellent opportunity for a finance leader with a background in manufacturing or distributio</strong>n to join a dynamic team and drive key reporting functions that are vital to organizational success.</p><p><br></p><p><strong>As the Financial Reporting Manager, you will: </strong></p><ul><li>Direct the preparation and review of financial statements, ensuring full compliance with US GAAP standards.</li><li>Manage monthly, quarterly and annual financial reporting cycles, providing timely and accurate documentation.</li><li>Utilize your manufacturing or distribution industry expertise to deliver relevant insights in financial analyses and reporting.</li><li>Conduct thorough variance analysis, identifying trends and recommending areas for improvement.</li><li>Lead audit preparation, coordinating closely with both internal teams and external auditors.</li><li>Offer detailed variance explanations to support data-driven management decisions.</li><li>Develop and maintain enhanced management reporting tools for improved financial transparency.</li><li>Partner with cross-functional teams to streamline reporting operations and bolster efficiency.</li><li>Employ advanced Microsoft Excel skills to analyze, interpret, and present complex financial information.</li><li>Uphold compliance with federal regulations and industry best practices for financial reporting.</li><li>Contribute to the planning and execution of strategic financial initiatives.</li></ul><p><strong>Why Join This Team as the Financial Reporting Manager?</strong></p><ul><li>Enjoy a flexible hybrid work model that promotes work-life balance.</li><li>Collaborate with sharp, skilled professionals across business units.</li><li>Make a real impact by applying your manufacturing or distribution experience in a visible leadership role.</li></ul><p><strong><em>Contact Anna Parson at Robert Half or Apply today for immediate and confidential consideration.</em></strong></p>
  • 2026-01-26T15:43:55Z
Senior Payroll Associate
  • Stamford, CT
  • onsite
  • Permanent
  • 85000.00 - 95000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Senior Payroll Associate to join our team in Stamford Connecticut. In this role, you will support the Payroll Manager in overseeing payroll operations for a diverse, multi-state workforce. The position requires expertise in managing complex pay structures, including union employees and prevailing wage requirements, while ensuring compliance with payroll regulations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process and verify payroll for weekly, biweekly, and semi-monthly schedules to ensure accuracy and timeliness.</li><li>Handle wage garnishments, levies, and child support orders across multiple states, adhering to applicable regulations.</li><li>Maintain and update payroll records, time cards, and adjustments using ADP</li><li>Conduct payroll reconciliations, generate detailed payroll reports, and perform post-payroll audits.</li><li>Collaborate with HR and Finance teams to ensure smooth and efficient payroll operations.</li><li>Participate in special projects and take on additional duties as required.</li></ul>
  • 2026-01-28T21:48:44Z
Financial Administrator
  • Parsippany, NJ
  • onsite
  • Permanent
  • 60000.00 - 75000.00 USD / Yearly
  • <p>A growing real estate organization is seeking a Financial Administrator to manage day‑to‑day accounting functions, financial reporting, and operational finance tasks across a multi‑property commercial portfolio. This role will take on responsibilities currently handled at the leadership level and will work closely with internal teams and external financial partners. It offers high visibility, the ability to build structure within the department, and the opportunity to contribute to ongoing organizational growth.</p><p><br></p><p><strong>Property Accounting & Financial Operations</strong></p><ul><li>Maintain accurate property-level financial data in Yardi, including rent rolls, tenant ledgers, and chart of accounts.</li><li>Process all AP/AR transactions, post tenant payments, manage deposits, and monitor delinquencies.</li><li>Prepare journal entries, complete monthly reconciliations, and ensure proper coding.</li><li>Perform CAM and tenant recovery reconciliations and issue correct billing and adjustments.</li><li>Enter and update lease charges, escalations, abatements, breakpoints, renewals, and other lease-driven financial terms.</li><li>Review leases to ensure accurate financial interpretation and compliance.</li><li>Generate monthly financial statements and management reports using Yardi.</li><li>Audit financial data regularly to maintain accuracy and policy alignment.</li></ul><p><strong>Year-End & Financial Partner Support</strong></p><ul><li>Prepare year-end reconciliations and collaborate directly with external CPAs.</li><li>Assist with asset-level financial reporting, forecasting, and analysis.</li><li>Partner with the Property Manager to ensure operational activity matches financial records.</li></ul><p><strong>Systems & Process Improvement</strong></p><ul><li>Help streamline financial systems, improve reporting accuracy, and enhance internal workflows.</li><li>Assist with Yardi system updates, report customization, and troubleshooting.</li><li>Support ongoing efforts to strengthen scalability and efficiency within the finance function.</li></ul><p><strong>Administrative & Cross-Functional Support</strong></p><ul><li>Provide general administrative assistance to ensure smooth daily operations.</li><li>Support leadership with projects and requests tied to financial oversight and organizational growth.</li></ul><p><br></p><p><br></p>
  • 2026-01-21T18:44:03Z
Accounting Director - Private School
  • Litchfield County, CT
  • onsite
  • Permanent
  • 100000.00 - 140000.00 USD / Yearly
  • <p><strong>Accounting Director - Private School</strong></p><p><br></p><p>Our client a private school based in Litchfield County, CT is adding a managerial role to their accounting team. This role reports to the CFO, works closely with the schools leadership, and manages a team of four. This role offers the opportunity to manage financial reporting, and contribute to board presentations in an educational setting. The ideal candidate will have a strong background in accounting and financial operations, coupled with excellent organizational and analytical skills.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee monthly financial close processes to ensure accuracy and compliance.</p><p>• Manage general ledger activities and maintain proper documentation.</p><p>• Develop and deliver detailed financial presentations for the board.</p><p>• Collaborate with various departments to streamline financial processes and improve efficiency.</p><p>• Conduct financial analysis to support strategic decision-making.</p><p>• Supervise and mentor accounting staff to foster growth and development.</p>
  • 2026-02-13T21:18:40Z
Office Manager
  • New York, NY
  • onsite
  • Contract / Temporary to Hire
  • 24.70 - 26.00 USD / Hourly
  • We are looking for a highly organized and proactive Office Manager to join our team in New York, New York. This Contract to permanent position involves supporting regional leadership, managing office operations, and ensuring smooth project workflows. The ideal candidate will bring strong administrative skills, attention to detail, and a collaborative attitude to enhance efficiency across the organization.<br><br>Responsibilities:<br>• Provide operational support to regional leaders, including coordinating initiatives, tracking schedules, and organizing team meetings.<br>• Manage communication between leadership and studio teams to ensure seamless collaboration.<br>• Oversee sign/seal processes and coordinate with external teams as needed.<br>• Create and maintain Teams and SharePoint sites for effective project collaboration.<br>• Administer construction workflows, including processing submittals, coordinating reviews, and ensuring timely completion.<br>• Facilitate project closeout by organizing documentation and archiving materials appropriately.<br>• Support the setup of digital platforms such as Bluebeam and Miro for project planning and quality control.<br>• Assist with document formatting, proofreading, and quality checks for Basis of Design documents.<br>• Maintain office supplies, coordinate package deliveries, and ensure common areas remain organized and well-stocked.<br>• Schedule interviews, prepare expense reports, and assist in onboarding new employees with welcome packets and workstation setup.
  • 2026-02-23T22:48:41Z
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