<p><strong>SUMMARY:</strong> The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. </p><p> </p><p>ESSENTIAL DUTIES:</p><p><br></p><p>The requirements listed below are representative of the essential duties required of the Customer Service Representative: </p><p> </p><p>· Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.</p><p>· Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships. </p><p>· Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.</p><p>· Responsible to ensure customer retention and growth through strong relationship management metrics.</p><p>· Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.</p><p>· Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.</p><p>· Follow up on lost business in an effort to reactivate dormant accounts.</p><p>· Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.</p><p>· Forwards quotations to customer as required.</p><p>· Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.</p><p>· Maintain customer information as needed for contacts, routing etc.</p><p>· Assist in business development activities i.e., direct mailings, samples and follow up calls.</p><p>· Quality is everyone’s responsibility.</p><p>· Other duties as assigned.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127 </u></em></strong></p>
<p>We’re hiring a friendly and dependable Customer Service Representative in Sanford, ME to support our team and deliver exceptional service to our customers. This is an ongoing post. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Answer incoming phone calls and respond to emails</li><li>Process orders and service requests</li><li>Resolve customer questions and concerns professionally</li><li>Maintain accurate customer records and documentation</li><li>Provide general administrative and team support</li></ul><p><br></p>
<p>Robert Half's client is looking for a detail-oriented order entry clerk for a short term coverage within their Customer Service department!</p><p><br></p><p>Responsibilities include:</p><p>- Customer service</p><p>- Email correspondence</p><p>- Processing orders</p><p>- Order entry</p><p>- Collaborating with sales team and customers</p><p>- Ensuring timely delivery of orders</p><p>- ERP experience is a MUST! </p><p><br></p><p>Start Date: Asap!</p><p>Duration: ~ 3months</p><p>Hours: 8:30am-5pm | M-F</p><p>Work type: Remote</p><p>Pay Rate: $18-$21 (based on experience)</p><p><br></p><p>**If interested, APPLY now!</p>
Essential Functions <br> Respond to all customer inquiries, questions, and RFQ’s <br> Develop system for following up on quotes to identify likelihood of order <br> Understand customers’ needs and communicate to production team to ensure satisfaction <br> Setup and host customer and vendor visits via video, and/or in person <br> Daily meeting with production manager, operations manager, engineering to review any open quotes and/or <br>order fulfillment concerns <br> Enter quotes and sales orders into ERP system (ProfitKey®), ensuring accuracy <br> Maintain major sales analysis spreadsheets, open quote log, and any custom report as requested <br> Prepare weekly posts for social media sites (LinkedIn etc.) <br> Attend trade shows as requested (US Locations) <br> Maintain database integrity within ProfitKey® ERP Software <br> Maintain a database of current and potential customers with CRM <br> Review technical drawings for manufacturability with the support of engineering as needed <br> Prepare customer reports and access customer portals as needed. <br>Education <br>- Associate’s degree in business administration, applied science or engineering <br> <br>Experience Details <br> <br>- Manufacturing technical sales support and/or officer administrator role – 1 year preferred <br>- Customer service experience <br>- High working knowledge of Microsoft Excel, Outlook, TEAMS, and other Office suite applications
<p><strong> </strong>We are looking for a dedicated Receptionist Lead/Front Office Coordinator to join our team on a contract basis in Boston, MA. In this contract role role, you will be a core asset in completing the following responsabilities: </p><p><br></p><p><strong><u>Job duties</u></strong> </p><p><em> Front Desk Guest Experience </em></p><p> - Ensure a professional welcoming and seamless guest experience at all times. </p><p> - Welcome visitors clients and guests manage visitor check-in building security requirements and access badges. </p><p> - Escort guests to meeting rooms and notify hosts of arrival. </p><p> - Understand client expectations and deliver consistent 5-star service. </p><p> - Respond to guest needs and requests promptly and professionally. </p><p> - Answer and direct calls manage messages and meeting room inquiries. </p><p> - Monitor reception inbox ensuring timely responses. </p><p><em> Meeting Hospitality Support </em></p><p> - Book meeting rooms accurately using approved systems ensure A/V room setup and food and beverage needs are captured. </p><p> - Assist with hospitality setup including beverages and food service. </p><p> - Coordinate internal and external catering as needed. </p><p><em> Office Operations Facilities Support </em></p><p> - Manage office supplies and kitchen inventory including weekly food orders. </p><p> - Manage incoming and outgoing mail packages and deliveries. </p><p> - Coordinate with building management and vendors cleaning maintenance IT. </p><p> - Coordinate equipment maintenance and vendor support escalate unresolved issues when needed. </p><p> - Maintain workplace tidiness and readiness across shared spaces. </p><p> - Support staff events team-building activities and onsite functions. </p><p><em> Budget and Invoice Support </em></p><p> - Manage office budgets and allocate invoicMes accurately to the correct Line of Business and opportunity numbers. </p><p> - Process invoices ensuring accurate coding. </p><p> - Review monthly budget reports to ensure spending compliance and proper allocation. </p><p><em> Onboarding Employee Support </em></p><p> - Assist with new-hire onboarding including desk setup...</p>
We’re looking for a friendly and detail oriented Receptionist in Hampton, NH to be the first point of contact for our office. This is an ongoing post. <br> Responsibilities: Greet and welcome visitors in a detail oriented, friendly manner Answer and route incoming phone calls Manage front desk operations and maintain a clean reception area Schedule appointments and update calendars Handle incoming/outgoing mail and deliveries Perform light administrative tasks (data entry, filing, email support)
We are looking for a detail-oriented Receptionist to join our team in Cambridge, Massachusetts. In this role, you will act as the first point of contact for visitors and provide essential administrative support to ensure smooth daily operations. This is a long-term contract position offering an excellent opportunity to grow within a dynamic and supportive environment.<br><br>Responsibilities:<br>• Greet visitors and ensure proper check-in procedures are followed, including issuing visitor badges.<br>• Serve as the primary contact for event guests, managing check-ins and providing assistance as needed.<br>• Create and manage work orders to support operational needs.<br>• Issue parking passes to visitors and employees in accordance with procedures.<br>• Answer and direct calls using a multi-line phone system, ensuring clear and effective communication.<br>• Organize and maintain files for easy access and retrieval.<br>• Schedule and coordinate appointments to support business activities.<br>• Handle email correspondence promptly and efficiently.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to perform administrative tasks effectively.
The Contract Administrator will handle all aspects of contract management (federal, state, municipal, GPO, university and consortium contracts) including drafting, reviewing, negotiating, and providing interpretation to management and staff. Familiarity with legal requirements, terms and conditions, and the ability to maintain organized and detailed records are essential. Additionally, this role involves accurately analyzing, reviewing, and processing quote requests for bids and proposals in compliance with product specifications. The Contract Administrator ensures accurate bid responses, order processing, and successful negotiation and coordination of awarded contracts. This position requires strong analytical skills, attention to detail, and the ability to collaborate with internal and external stakeholders to ensure contract compliance and customer satisfaction.<br><br><br>DUTIES AND RESPONSIBILITIES<br><br>• Maintain and manage the administration of all universities, consortium, government, purchase agreements and group purchasing organization (GPO) contracts such as Vizient, Premier, E& I, etc. This includes supporting active negotiations and support of new contracts and contract renewals<br>• Analyze and mitigate potential risks that contract changes may pose to the organization<br>• Ensure contracts are executed in accordance with corporate strategies and budget guidelines<br>• Maintaining detailed and up-to-date contracts records and documentation <br>• Ensure that contracts and proposals are properly entered into organizational databases and securely maintained. Review and support process contract renewals, product additions/removals, and price change notifications for group purchasing agencies, universities, and government entities<br>• Negotiate contract terms with internal and external business partners<br>• Prepare monthly/quarterly fee reporting, as required, for GPO / government entities. Ensure all deadlines and conditions described in contracts are met (e.g. payments and shipping)<br>• Accurately reviews and responds to all written and verbal requests made by contractors, customers, or sales representatives for requests for RFQ’s, bids & quotes and proposals in accordance with specifications in a timely manner<br>• Enters requests (i.e. case calls) to engineering for any special modification required in RFQ’s.<br>• Respond promptly and accurately to correspondence; follow up on contractor orders for units and parts, including requests for drawings, reviews of contractual terms and conditions, shipping dates and delivery, performance bonds, certificates of insurance, OSHA and union requirements, if any and special billing forms, etc.<br>• Coordinate and provide timely follow up with sales representatives on all quotes or for firm contract job orders, as per the RFQ specified unit specifications<br>• Prepare all closeout documentation to ensure payment of retainage<br>• Prepare and maintain a bids in process spreadsheet. Provide weekly updates and monthly metrics on bid processing status.<br>• Ensure timely updates to the CRM system by providing the Salesforce Administrator with current price lists for GPOs, universities, consortiums, and GSA, including aftermarket pricing
<p>Our client, a successful Trusts & Estates law firm, is seeking an experienced <strong>Estate Administrator </strong>to join their legal team. In this role, you will play a pivotal part in managing estate administration processes, collaborating with attorneys, clients, and probate courts to ensure smooth and compliant estate management. This position requires a strong attention to detail, excellent organizational skills, and the ability to provide compassionate service to clients during sensitive times.</p><p><br></p><p><strong>Location: </strong>Wellesley Hills, MA</p><p><strong>Schedule:</strong> Hybrid (3 days in, 2 days remote)</p><p><strong>Salary: </strong>$100,000 - $135,000 (depending on experience)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Interact with clients to obtain necessary information/documentation for complete probate process</li><li>Handle probate proceedings from appointment of personal representative to final distributions of estate including valuation of assets, drafting of all court forms, petitions and final distribution of assets.</li><li>Establish estate accounts, arrange for payments of expenses, collect life insurance proceeds, execute insurance transfers and obtain federal and state lien releases.</li><li>Work with estate planning attorneys preparing and calculating GRAT, QPRT and Charitable Trusts</li><li>Trust Administration; including establishing distributions on a calendar and non-calendar basis and preparing Trust accounts.</li><li>Prepare federal estate tax, gift and fiduciary tax returns, calendar and prepare estimated tax payments, respond to Internal Revenue Service and state assessments and inquiries.</li></ul>
<p>Our client, a highly successful law firm, is looking for an attorney with expertise in estate settlement matters to join their team. This role focuses on probate and trust administration, requiring strong case management abilities and direct client engagement. The ideal candidate will excel in collaborating with colleagues and delivering exceptional legal support.</p><p><br></p><p><strong>Role:</strong> Attorney</p><p><strong>Location: </strong>Woburn, MA </p><p><strong>Salary: </strong>$100,000 - $150,000 (depending on experience)</p><p><strong>Schedule:</strong> In-Office M-F</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage all aspects of probate administration, from petition through final distribution.</li><li>Administer revocable and irrevocable trusts, including asset collection, accounting, and distributions.</li><li>Advise fiduciaries (personal representatives, trustees) on legal duties and compliance.</li><li>Prepare and review probate pleadings, trust documents, accountings, and related filings.</li><li>Communicate regularly with clients, beneficiaries, financial institutions, and court personnel.</li><li>Ensure matters are handled efficiently, accurately, and in compliance with Massachusetts law.</li><li>Maintain organized case files and meet all deadlines.</li></ul>
We are looking for a detail-oriented Staff Accountant to join our team in Norwood, Massachusetts. In this role, you will play a vital part in managing financial processes, including general ledger reconciliations, accounts payable, and accounts receivable. The ideal candidate will bring a strong background in accounting practices and a commitment to maintaining accuracy in financial records.<br><br>Responsibilities:<br>• Prepare and reconcile assigned general ledger accounts to ensure accuracy and completeness.<br>• Process journal entries related to accrued expenses, fixed assets, and payroll transactions.<br>• Reconcile multiple bank account statements and address discrepancies.<br>• Review month-end variances against budget, prior month, and previous year to identify trends and issues.<br>• Manage vendor accounts by entering, verifying, and reviewing accounts payable transactions.<br>• Resolve discrepancies in purchase orders, invoices, or payments by collaborating with relevant departments and vendor representatives.<br>• Ensure timely payments to suppliers and maintain accurate filing systems for accounts payable documentation.<br>• Follow up on past-due customer payments and prepare bank deposits for cash receipts.<br>• Research and establish new customer accounts, ensuring compliance with sales tax exemption requirements.<br>• Support visitors by greeting them and following proper check-in procedures while maintaining office and plant supplies.
We are looking for an experienced Human Resources (HR) Manager to join our team in Boston, Massachusetts. This long-term contract position offers an exciting opportunity to contribute to the success of our organization within the healthcare industry. The ideal candidate will bring expertise in HR operations, employee relations, and collaboration across teams to ensure smooth organizational processes.<br><br>Responsibilities:<br>• Act as the primary HR representative on-site, addressing employee relations matters and providing support to staff.<br>• Collaborate with payroll and benefits teams to implement changes related to promotions, salaries, and other HR initiatives.<br>• Manage onboarding processes for new hires, ensuring a seamless transition into the organization.<br>• Communicate effectively with various teams, including talent acquisition, benefits, and compensation, to align HR strategies.<br>• Represent HR in meetings, advocating for employee needs and organizational goals.<br>• Provide guidance on HR policies and procedures, ensuring compliance with industry standards.<br>• Contribute to the consolidation and optimization of HR systems, including transitioning to Workday.<br>• Support effective communication of benefits and compensation updates to employees.<br>• Partner with healthcare professionals to address HR challenges unique to the hospital environment.<br>• Maintain accurate documentation and records within HR systems.
<p>A leading investment organization is seeking a Finance professional to join its Boston team. In this role, you’ll partner with investment, legal, tax, and operations teams to support a diversified portfolio and ensure high‑quality accounting, reporting, and performance analysis.</p><p>You will take a key role in overseeing real assets investments—such as real estate, private credit, and private equity—while contributing to broader cross‑asset initiatives. This position offers the opportunity to collaborate with internal stakeholders and external partners, maintain regulatory compliance, and support the full lifecycle of portfolio investments.</p>
<p>We are looking for a dedicated HIMs Clerk to join our healthcare team in Lawrence, Massachusetts. In this role, you will play a key part in managing medical records, ensuring accurate documentation, and supporting the organization’s operational needs. This is a long-term contract position requiring onsite work Monday through Friday.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate scanning and indexing of medical records, with a focus on birth certificates.</p><p>• Prepare documents for processing by organizing and verifying their completeness.</p><p>• Maintain compliance with TRICARE and other healthcare regulations during record management.</p><p>• Collaborate with team members to ensure timely and efficient handling of medical records.</p><p>• Address offshore and onsite data management needs as required.</p><p>• Ensure the security and confidentiality of patient information.</p><p>• Utilize electronic systems to support the organization’s medical recordkeeping processes.</p><p>• Assist in resolving discrepancies or issues related to documentation and indexing.</p><p>• Provide support in maintaining the accuracy and accessibility of the hospital’s records system. Robert Half is seeking a detail-oriented <strong>Health Information Clerk</strong> to support a premier healthcare client in an onsite, metrics-driven role. This <strong>contract-to-permanent opportunity</strong> is ideal for candidates with prior experience in <strong>high-volume records processing</strong> and a strong commitment to accuracy, productivity, and compliance. The Health Information Clerk will play a critical role in maintaining the integrity, organization, and accessibility of patient health records.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately <strong>image, scan, index, and process clinical documentation</strong> in accordance with healthcare and regulatory standards.</li><li><strong>Process birth certificates</strong> and related documentation with strict adherence to confidentiality and accuracy requirements.</li><li>Maintain and meet established <strong>productivity metrics</strong>, including pages scanned per hour and records processed per day.</li><li>Ensure proper <strong>organization, labeling, and quality control</strong> of electronic and paper medical records.</li><li>Identify and resolve documentation discrepancies while maintaining data integrity.</li><li>Follow HIPAA guidelines and organizational policies to protect <strong>patient privacy and sensitive health information</strong>.</li><li>Collaborate with internal departments to support timely and efficient medical records workflows.</li></ul><p><br></p>
We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Concord, New Hampshire. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth daily operations and providing exceptional administrative support. This position offers an excellent opportunity to work in a dynamic environment and contribute to the overall efficiency of the office.<br><br>Responsibilities:<br>• Welcome guests, clients, and vendors with a friendly and detail-oriented demeanor, ensuring a positive experience.<br>• Coordinate the scheduling and preparation of conference rooms for meetings and events.<br>• Answer and manage incoming calls through a multi-line phone system, directing inquiries and taking detailed messages when necessary.<br>• Maintain the reception area, ensuring it is clean, organized, and presentable at all times.<br>• Provide administrative support, including filing, data entry, and handling correspondence.<br>• Assist office staff with various tasks, ensuring seamless operations.<br>• Safeguard confidential information and adhere to privacy protocols.<br>• Handle inbound calls efficiently, offering assistance and transferring calls appropriately.<br>• Collaborate with team members to address office needs and improve workflows.
<p>Are you an experienced Medical Collector with in-depth knowledge of Medicaid and Medicare reimbursements specific to Massachusetts? Our company is seeking a detail-oriented professional with strong hospital revenue cycle experience to join our team and help drive collections success.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform collections for Medicaid and Medicare accounts in accordance with Massachusetts regulations and payer requirements.</li><li>Work closely with hospital revenue cycle teams to resolve outstanding A/R and minimize denials.</li><li>Analyze patient accounts, secure accurate and timely reimbursements, and escalate complex cases as needed.</li><li>Review EOBs, payments, and remittance advices to ensure correct posting and balance resolution.</li><li>Communicate effectively with payers, internal departments, and patients to resolve issues.</li><li>Maintain detailed and accurate notes in billing systems, adhering to compliance and privacy regulations.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Experience with revenue cycle management software.</li><li>Knowledge of Massachusetts-specific Medicaid (MassHealth) policies.</li><li>Related micro credentials or certifications in health data management or medical billing are a plus</li></ul><p><br></p>
<p>Our client is a reputable and world-renowned Asset Management firm is looking to bring onboard a Finance Associate to the team.</p><p>The Finance team manages and reports on a diverse investment portfolio while collaborating with internal and external stakeholders. This role focuses on private equity investments, with exposure to other asset classes like hedge funds, public equity, and real estate. Key responsibilities include managing valuation and accounting, overseeing fund administrators, collaborating on investment closings, and conducting financial analysis.</p>
<p>Our client is hiring a senior finance professional to join a high-performing portfolio finance team supporting private equity, real assets, and private company investments.</p><p><br></p><p>This role owns valuation, accounting, and reporting for complex private investments and works closely with investment, legal, tax, and compliance teams across the full transaction lifecycle. You’ll also contribute to portfolio-wide initiatives, process improvements, and technology-driven enhancements in a fast-paced, sophisticated investment environment.</p>
We are looking for a dedicated Legal Assistant to join our team in Waltham, Massachusetts. In this role, you will act as a key liaison between the Legal Department and various internal and external stakeholders, ensuring smooth communication and efficient handling of legal matters. This position offers an opportunity to contribute to the organization by managing legal documentation, supporting compliance initiatives, and assisting with litigation processes.<br><br>Responsibilities:<br>• Maintain and update templates for residency agreements across Assisted Living Residences, Nursing Homes, and CCRCs.<br>• Ensure Disclosure Statements for CCRCs and ALRs are accurate and comply with regulatory requirements or organizational changes.<br>• Review and respond to requests for medical records, verifying accuracy and confidentiality of privileged information.<br>• Assist in-house counsel in creating and delivering training materials on legal topics, including compliance and residency agreements.<br>• Prepare and manage contract templates for use with vendors and third-party entities.<br>• Support transaction due diligence processes as needed, ensuring thorough documentation and compliance.<br>• Collaborate with attorneys and external counsel on litigation and subpoena matters, including document production and discovery.<br>• Coordinate and oversee logistics for legal holds related to potential or ongoing litigation.<br>• Perform administrative tasks, including maintaining litigation tracking tools and managing claim files.<br>• Monitor communications with the corporate registered agent and ensure filings are up-to-date.
