56 results for Benefits Specialist in New York, NY

HR Specialist We are seeking a detail-oriented HR Specialist in the Food & Food Processing industry. This role is based in Middlesex, New Jersey, and offers a long term contract employment opportunity. As a HR Specialist, you will be responsible for various human resource plans and procedures, managing employee relations issues, and administering employee benefits. Responsibilities: • Implementing and managing various human resources plans and procedures for all personnel • Handling weekly payroll operations • Overseeing 401K and health insurance plans for staff • Establishing and enforcing policies, procedures, and guidelines to aid the HR department • Leading recruitment efforts for all levels of personnel, including contract employees • Administering benefits, including managing claims resolution, reporting changes, and communicating benefit details to staff • Facilitating new employee orientations and conducting exit interviews to ensure a positive work experience • Addressing and resolving complex employee relations issues through conducting effective, thorough and objective investigations • Ensuring compliance with federal, state, and local employment laws and regulations, and implementing best practices • Developing and implementing personnel policies and procedures • Maintaining and updating the employee handbook and policies and procedures manual • Contributing to the development of department goals, objectives, and systems.

Payroll Specialist We are offering an engaging opportunity in the bustling advertising industry situated in New York for a Payroll Specialist. The role involves meticulous attention to detail and organization, with a focus on processing customer applications, maintaining customer records, and resolving customer inquiries. In addition, the role requires monitoring customer accounts and taking appropriate action. Responsibilities: • Efficiently process payroll for various clients • Accurately record journal entries relevant to payroll • Calculate commissions for employees based on set guidelines • Utilize accounting software systems to streamline payroll processes • Leverage knowledge of ADP Financial Services and ADP Workforce Now for efficient payroll management • Administer 401k - RRSP activities • Perform auditing of payroll records for compliance and accuracy • Manage benefit functions in relation to payroll • Handle multistate payroll and bi-monthly payroll responsibilities • Oversee payroll management for over 500 employees • Ensure accurate and timely payroll tax submissions.

Payroll Specialist Robert Half is leading a search for a contract/ contract to hire employment opportunity for a detailed-oriented Payroll Specialist in Northern Westchester. As a Payroll Specialist, you will be responsible for a variety of tasks including managing employee payroll, maintaining records, and handling benefit changes. Your skills in ADP Workforce Now, Payroll Functions and Reconcile Payroll will be essential to perform in this role. Responsibilities:<ul><li>Process bi-weekly payroll for employees accurately and efficiently.</li><li>Ensure payroll records are regularly updated and maintained with precision.</li><li>Manage updates to employee benefits, guaranteeing accurate reflection in payroll systems.</li><li>Leverage ADP Workforce Now for diverse payroll operations and comprehensive reporting.</li><li>Communicate consistently and diplomatically with both internal and external stakeholders.</li><li>Collaborate closely with the accounting team to provide essential payroll data.</li><li>Safeguard the confidentiality of sensitive payroll information at all times.</li></ul>

Administrative Manager We are offering a long term contract employment opportunity for an Administrative Manager located in DARIEN, Connecticut, United States. The chosen candidate will be entrusted with a variety of administrative and managerial tasks, ranging from calendar management to Human Resources functions. Responsibilities: • Assisting the COO and President with comprehensive administrative support, which includes managing calendars, coordinating meetings, and organizing conference calls.• Ensuring the smooth processing and organization of expense reports for the COO and President.• Handling detailed itinerary arrangements for both domestic and international travel.• Managing the scheduling and upkeep of conference rooms.• Overseeing all aspects of Human Resources, such as employee onboarding and offboarding, healthcare administration, HSA enrollments, and 401k enrollments.• Keeping track of employee leave and vacations.• Maintaining and updating the personnel handbook and procedures in line with employment compliance.• Managing corporate Insurance policies, including annual audit and renewals.• Ensuring the proficient management of Office Management tasks, such as supply and kitchen ordering, holiday postings, and liaison with IT and Telecom.• Formulating and monitoring the annual budget for office supplies, employee costs, postage and shipping, shredding, and equipment leases.• Assisting the executive team with managing reporting needs from staff.

Controller We are offering an exciting opportunity in Morristown, New Jersey, for a Controller to join our team in the finance industry. In this role, you will be handling all aspects of Finance and Accounting, HR, and financial operations for our company. Responsibilities: • Accurately process customer credit applications and maintain the records. • Handle all finance and accounting related tasks for the company. • Prepare and analyze monthly financial statements and reports. • Maintain relationships with banking and insurance entities. • Prepare budgets and forecasts, acting as the benefits administrator. • Work in collaboration with auditors for year-end accounting responsibilities. • Handle general HR functions and manage financial operations. • Utilize various skills such as 3M, Accounting Software Systems, ADP - Financial Services, CRM, Crystal Reports, Accounting Functions, Accounts Payable (AP), Accounts Receivable (AR), Auditing, and Budget Processes.

Specialist We are offering an exciting opportunity for an Accounting Specialist based in Danbury, Connecticut. In this role, you will be entrusted with a host of responsibilities, including processing customer credit applications, maintaining customer records, and managing customer inquiries. You will also monitor customer accounts and take necessary actions. Responsibilities:• Accurately process payroll for a team of 30, adhering to company policies and regulations.• Efficiently handle a high volume of invoices, ensuring timely payments.• Manually prepare checks using a custom system.• Maintain organized records of vendor payments and promptly resolve any discrepancies.• Respond to employee payroll inquiries and manage related records.• Assist with additional administrative and financial tasks as needed within a small office setting.• Provide backup support for other functions in the office, contributing to a collaborative workflow.• Ensure accuracy and timeliness in data entry and account reconciliation.• Utilize Microsoft Excel and QuickBooks for various accounting tasks.• Take on responsibilities related to benefits payroll and AP.

Human Resources (HR) Manager Our client in the Lower Fairfield, CT area has a need for a Human Resources (HR) Manager. Ther HR Manager will serve as a standalone role, primarily focusing on various aspects of human resources, including employee relations, onboarding, offboarding, benefits management, and payroll management. This is a Consulting opportunity that is indefinite in duration. Responsibilities:• Administering employee benefits and ensuring their accuracy.• Overseeing the onboarding process for new hires.• Managing employee relations and addressing any issues that may arise.• Executing offboarding procedures when necessary.• Overseeing payroll processing to ensure timely and accurate payments.• Implementing and refining hiring processes.• Directly reporting to the top management.• Managing a diverse workforce spread across various states.• Utilizing Kronos for timekeeping and Prism for payroll processing.• Handling a significant portion of employees who are paid hourly. If you are interested in this HR Manager Consulting Engagement, please email your resume in Word format to joseph.colagiacomo@roberthalf with the subject line: "HR Manager"

Payroll Manager Payroll Manager – Union Payroll | Growing & Employee-Friendly Company | Bergen County, NJ Are you a detail-oriented Payroll Manager with experience in Union payroll processing and prevailing wage compliance? Do you thrive in a collaborative environment where your expertise makes a direct impact? Join our growing, employee-friendly company in Bergen County, where we prioritize efficiency, compliance, and a positive workplace culture! About the Role:We are seeking a Payroll Manager to oversee back-office HR administrative tasks and payroll processing in collaboration with our dedicated PEO team. This role requires a tech-savvy professional with excellent analytical, communication, and problem-solving skills to ensure seamless payroll operations. Key Responsibilities:<ul><li>Process semi-monthly and weekly Union payroll (prevailing wage) using Insperity and handle monthly Union reporting.</li><li>Prepare, review, and submit certified payroll reports to ensure prevailing wage law compliance and support audit defense when needed.</li><li>Maintain accurate payroll records (wage rates, hours worked, deductions, and fringe benefits).</li><li>Ensure timely and accurate certified payroll submissions to minimize compliance risks.</li><li>Collaborate with the VP of Finance to reconcile payroll discrepancies and assist in financial audits.</li><li>Stay current with wage law updates and reporting requirements to maintain compliance.</li><li>Coordinate benefits open enrollment annually with our PEO.</li><li>Oversee new hire onboarding and terminations.</li><li>Identify and suggest process improvements to enhance payroll and HR efficiency.</li></ul>

Payroll Specialist We are offering an exciting opportunity for a Payroll Specialist in the Wholesale Distribution industry. Located in Bedminster, New Jersey, this role will involve handling various payroll duties within our finance team. Responsibilities:• Accurately and efficiently processing customer credit applications• Collecting timesheet data and payroll information• Entering data into payroll databases, including W4, 401k deferrals, Garnishments, Child Support, Union dues, etc.• Reporting monthly hours and wages along with payments due to various Unions• Administering and maintaining the electronic timekeeping system• Maintaining and updating personnel records by reviewing and entering changes in exemptions, status, and pay; assigning PTO plans• Processing manual checks when necessary• Responding to employee inquiries regarding payroll issues and concerns• Generating and reconciling payment requests via the AP department for all employee contributions• Ensuring the completion of payroll in a timely manner.

Finance and Operations Manager Position Overview:We are seeking an experienced Senior Financial and Office Manager to oversee financial operations, accounting, banking, budgeting, and office administration. The ideal candidate will have a background in financial management, retail operations, and be highly proficient in Excel. This role involves managing financial tasks such as banking relationships, monthly statements, accounts payable/receivable, budgeting, and also overseeing administrative, legal, and office management duties. Key Responsibilities:Financial Management<ul><li>Oversee financial operations, particularly in retail finance, hospitality, or similar fields.</li><li>Manage all banking activities, including relationships, wire transfers, ACH, account management, deposits, and fees.</li><li>Work closely with the Controller on budgeting, variance analysis, and providing insights to ownership.</li><li>Coordinate the creation and approval of budgets, templates, and financial reports.</li><li>Handle accounts payable/receivable tasks, ensuring approvals, ACH coordination, and timely deposits.</li><li>Manage loans, including documentation, balances, amortization schedules, and transfers.</li><li>Ensure accurate general ledger maintenance, P& L reviews, and month-end reporting.</li><li>Coordinate with accountants on tax filings and financial statements.</li></ul>Legal and Compliance<ul><li>Oversee legal entity formation, ensuring proper documentation and signatures.</li><li>Manage insurance compliance, including renewals, claims, and audits.</li><li>Oversee contracts for leases, remodels, and insurance, coordinating with ownership and departments.</li></ul>Lease and Property Management<ul><li>Maintain rental property leases, invoicing, and payments.</li><li>Collaborate with construction and ownership teams on real estate properties.</li><li>Oversee insurance renewals, claims, and maintenance of Insurance Information.</li></ul>Administrative and Office Management<ul><li>Manage office staff, including hiring, performance reviews, and day-to-day operations.</li><li>Oversee office calendar, PTO, and vacations.</li><li>Administer office systems, software, and email management.</li><li>Act as the main point of contact for systems and software integration.</li></ul>Miscellaneous Duties<ul><li>Oversee employee benefits, including holiday bonuses, health insurance claims, and general benefits.</li><li>Work with the COO on community initiatives, fundraising, and donation requests.</li><li>Ensure compliance with permits, franchise renewals, and company policies.</li></ul>Qualifications:<ul><li>Strong proficiency in Excel and financial management systems.</li><li>Experience in retail finance or related industries.</li><li>Solid understanding of banking, accounts payable/receivable, and financial reporting.</li><li>Knowledge of legal entity formation, insurance, and lease management.</li><li>Excellent organizational, leadership, and communication skills.</li><li>Ability to handle sensitive financial and legal matters with discretion.</li></ul>

Medical Collections Specialist Medical Collections Working with insurance companies and patient to rectify past due payments Resolve any billing issues contact customers to set up payment plans • Speaking with patients • Out of network processes • Request medical records and read denials • Understanding the EOBs vs ERA • Good customer service skills Working with patients and insurance companies

Medical Reimbursement Specialist We are in search of a Medical Reimbursement Specialist to join our team. Stationed in Princeton, New Jersey, you will be instrumental in tackling a backlog of aged medical claims and refining our reimbursement process. This role offers a long-term contract employment opportunity in the medical industry, where you will be tasked with tasks such as claims processing, denial management, payer follow-ups, and appeals. Responsibilities: • Analyze and categorize outstanding claims based on payer, denial reason, and claim value. • Investigate and take corrective action on unpaid, denied, or underpaid claims. • Collaborate with internal teams to obtain missing documentation and expedite claim resubmission. • Evaluate common denial reasons and address them accordingly, such as coding errors, medical necessity, and prior authorization. • Submit corrected claims and formal appeals as required. • Communicate with insurance payers to resolve aged claims and escalate unresolved claims as necessary. • Maintain comprehensive records of all payer interactions. • Identify the root causes of denials and implement best practices to prevent future issues. • Suggest changes to workflow to enhance claim submission accuracy and speed. • Conduct training for in-house billing teams on claim recovery strategies.

Community Manager We are seeking a dedicated Community Engagement Manager/Property Manager to oversee resident relations in a beautiful luxury apartment complex in the Woodbridge area! The ideal candidate will be highly proficient in community engagement, and have experience handling lease renewals, software management (Yardi), and familiarity with luxury property amenities. Key Responsibilities:Resident Relations: <ul><li>Ensure residents receive exceptional service, address concerns, and manage inquiries.</li></ul>Software Management: <ul><li>Utilize Yardi CRM, Revenue IQ, and RentCafe for daily operations, including automated systems for legal letters and notifications.</li></ul>Leasing & Renewals:<ul><li>Oversee and support one leasing agent.</li><li>Manage lease renewals and coordinate resident events.</li></ul>Financial Tasks:<ul><li>Process check scanning and financial transactions (no AR or detailed reporting required).</li></ul>

Tax Manager A well-established medium size CPA firm in Central New Jersey, with a national practice, seeks a Tax Manager or Tax director. The successful candidate will work in the office 3 days per week and 2 days at home. The Tax Manager will handle a variety of clients in the healthcare, consumer products, manufacturing, and service industries. This is a newly created position due to the acquisition of two new clients to the firm. The firm offers an excellent benefits and compensation package. The firm also offers a real opportunity for partnership down the road. To apply email a resume in a Word format to Robert Half. Or call Rich Singer, CPA at 848-202-7970 to discuss this opportunity.

Office Manager Join a 25-person, dynamic, and collegial law firm based in Westchester, NY. We are seeking an Office Manager/Law Firm Administrator to oversee the day-to-day operations of our practice in an engaging, team-focused atmosphere. This is an in-office position where you will play an integral role in ensuring our firm’s operations run smoothly and efficiently. Key Responsibilities: 1. Human Resources Coordination: • Serve as the HR and benefits point of contact for all firm employees. • Oversee the onboarding process for new hires and assist management with staff hiring and training. • Support the management team in conducting annual evaluations. • Ensure compliance with employment regulations and maintain updates to the employee handbook as needed. 2. Daily Operations: • Supervise support staff, including monitoring and approving hours, PTO, and overtime. • Act as the primary liaison with vendors, banks, and office space/building management. 3. Office Culture and Well-Being: • Foster a positive and inclusive office culture. • Develop and implement wellness initiatives and team-building activities. 4. Professional Development and Training: • Coordinate continuing education and professional development opportunities for staff. • Organize internal training sessions on firm policies, procedures, and new technologies. 5. Financial Operations Management: • Monitor financial transactions and lead the firm’s collections efforts. • Regularly audit vendor contracts to ensure competitive pricing and negotiate discounts when appropriate. 6. Policies and Procedures Development: • Assist the management team with updating and implementing firm policies, ensuring compliance. • Maintain firm insurance policies and oversee the proper handling of case files in accordance with document retention policies. • Manage firm passwords and records of attorney registration; assist attorneys with their registration as needed. 7. Technology Solutions Management: • Administer legal software and case management systems, researching vendors and staying informed on technology advancements. • Liaise with outsourced technology providers to address IT-related needs. 8. Compliance and Risk Management: • Ensure the firm complies with all legal, regulatory, and risk management policies and procedures. 9. Client Relationship Management: • Manage the firm’s client intake process and maintain exceptional client service standards. • Handle client feedback to continuously enhance client satisfaction. 10. Reporting and Analytics: • Prepare regular performance reports for the managing partner, including financial metrics, HR statistics, and operational insights. 11. Event Planning and Marketing: • Coordinate firm meetings, events, and offsite activities. • Support client retention efforts with event planning and other strategies. Qualifications: • Experience: 2+ years of law firm management and/or administration experience. • Technical Skills: Advanced proficiency in the MS Office Suite and experience with law firm practice management programs. • Traits: Strong organizational skills, the ability to multitask with attention to detail, a positive team-player attitude, and a willingness to work after hours as needed.

Payroll Specialist Global manufacturer seeks a Payroll Specialist with proven experience processing high volume payroll. In this role, you will process withholdings of taxes, garnishments, timecard approval and processing, generate payroll reports, assist with administrative functions, and reconcile benefit deductions. The Payroll Specialist must have experience with basic accounting transactions, office support, and billing operations. The ideal candidate must possess excellent multi-tasking abilities, strong organizational skills, and solid time management skills. Major Responsibilities· Review and approve timesheets· Process weekly payroll· Maintain and update employee information· Assist with tax reporting and compliance· Provide administrative support· Process garnishments and withholdings· Review benefit invoices for payment· Reconcile account inquiries· Assist with vendor invoicing

Payroll Manager A multi-billion dollar financial services company located near Sayreville, NJ, is looking to add a Payroll Manager to their team. This is a hybrid position. • Set-up new states and new earnings, deduction and accumulator codes as needed • Manage and process all multi-jurisdictional, payrolls in a timely manner on both a bi-weekly and semi-monthly basis. • Process payroll tax notices, unemployment claims, and wage garnishments • Track and pay taxable fringe benefits according to applicable programs • Participate in audits or rate cases by providing payroll related data and process information • Prepares and maintains accurate records and reports of payroll transactions. • Ensures compliance with federal, state, and local payroll, wage, and hour laws and best practices. • Prepare spreadsheets, reports, billing reconciliation for all payroll and deduction related items on a monthly, annual or ad hoc basis • Partner with Accounting and Tax groups on monthly and annual project billing updates, costing, reporting and allocations. • Assist in development and implementation of payroll practices, policies and procedures • Responsible for Journal Entry Downloads and preparing accounting transactions and documents as needed. Prepare year-end accruals for Accounting Department • Point of escalation for complex payroll matters and responsible for root cause analysis and problem-solving solutions. • Track, calculate and pay special, ad hoc and quarterly bonuses• Manages payroll compliance along with HR to ensure compliance in both state and federal jurisdictions to include filings, employee updates, new forms, employee communications, etc.

Accounts Payable Administrator A very successful 50 year old real estate company in Short Hills seeks an Accounts Payable Administrator with 3 plus years of experience in a high volume accounts payable department. Any experience with Yardi is preferred but not required. The company offers an excellent benefits package and a hybrid working environment. To apply email a resume to Robert Half International. Or call Rich Singer,CPA at 848-202-7970 to discuss.

Accounting and Grant Reporting Manager Accounting and Grant Reporting Manager Hybrid work schedule – Work 2 days from home, 37.5 hour work weeks REFERENCE DS0013176321 Well-established and reputable nonprofit organization is looking for an Accounting and Grant Reporting Manager to be responsible for Federal and State grant reporting and general accounting. The work week is only 37.5 hours and is hybrid allowing you to work from home 2 days a week. The ideal candidate has strong Grant Accounting and Reporting experience in addition to some General Accounting experience. Base salary range to $85,000 plus excellent PTO and benefits! If you meet the minimum requirements and want to learn more about this opportunity, email your resume as a word document to Duane E. Sauer, CPA at duane.sauer@roberthalf.c0m or reach out to him on LinkedIn and reference DS0013176321. NOTE the “.c0m” in the email address should be changed to “.com” when you email me. DO NOT “Apply” to this posting. Email Duane directly. Email Duane directly or reach out on LinkedIn and reference the job reference code. For quick consideration please email Duane directly at Duane.Sauer@RobertHalf.c0m vs. “applying” or contact him via LinkedIn. Email duane.sauer@roberthalf.c0m BUT CHANGE THE .c0m to .com Duane Sauer

Tax Manager Currently working with a local CPA firm in Monmouth County who is seeking to hire several Tax Accountants to join their team. The Tax Accountant will handle various Tax related tasks and ideally have their CPA. The ideal candidate will have 1+ years experience in a similar role and have excellent communication skills. The company is looking to hire asap and offers an excellent benefits and compensation package.To apply please email a resume in a Word format.

Payroll Specialist Fast growing company has a great opportunity to work as a Payroll Specialist with multi-state payroll processing experience. As the Payroll Specialist, you will process bi-weekly payroll accurately and timely, review timekeeping administration, prepare journal entries, maintain client records, reconcile payroll, process garnishments/deductions, prepare payroll adjustments, analyze taxation of employer paid benefits, assist with benefits enrollment, and join in the audit process. This candidate must have knowledge of payroll, wage and tax laws, and have the ability to prepare filings for federal and state quarterly and annual payroll reports. How you will make an impact· Enter and process payroll data· Adjust payroll errors· Assist with general accounting tasks· Handle incoming payroll call inquiries· Perform payroll audits· Respond to payroll inquiries· Tax Reporting· Statistical Recordkeeping· Process year end tax documents· Prepare weekly/monthly payroll reports

Accounts Receivable Clerk Accounts Receivable (AR) Specialist – Hauppauge, NYAnna Parson at Robert Half is seeking a meticulous and customer-focused Full-Cycle Accounts Receivable (AR) Specialist to join the dynamic team of a thriving services firm in the Hauppauge, NY area. If you are a detail-oriented professional with a strong accounting foundation and top-notch communication skills, this could be the perfect next step in your career.As the Accounts Receivable (AR) Specialist, you will: <ul><li>Handle all aspects of full-cycle Accounts Receivable processes, including billing, cash application, collections, and reconciliations.</li><li>Accurately generate invoices, ensuring compliance with specific contracts, company policies and procedures.</li><li>Manage and resolve account discrepancies while fostering strong relationships with clients and internal stakeholders.</li><li>Perform customer account maintenance, including updates to account records and payment terms.</li><li>Take ownership of the collections process—follow up on outstanding payments while maintaining professionalism and excellent customer service standards.</li><li>Collaborate with internal teams on month-end closing activities and assist in reporting AR data as needed.</li><li>Identify opportunities to improve AR processes for greater efficiency and accuracy.</li></ul>Join a well-established, service-focused firm with a collaborative and supportive company culture. Gain valuable exposure across multiple aspects of accounting and AR operations. Comprehensive benefits package and rewarding environment.If you excel in managing AR processes, building client relationships, and ensuring accuracy in all you do, this role is tailor-made for you!Contact Anna Parson at Robert Half or submit your resume directly for consideration today!

Sr. Compensation Analyst Our client, a non-profit healthcare/social services organization needing a compensation analyst. Estimated 2-3 months, 100% remote. Our 400-employee client organization needs to assess their current compensation bands, address gaps and establish pay grades. This non-profit focuses on addiction services; employee base is healthcare workers, RNs, LN, social workers, rehab and housing aids, etc. If you have related industry experience with those skillsets, please send resume for consideration. We are only considering professionals with related industry experience at this time.

Human Resources (HR) Manager Expanding New York city firm is currently seeking a Human Resources (HR) Manager. The HR Manager will be instrumental in administering employee benefits, developing job descriptions, managing employee relations, and ensuring compliance with labor laws and regulations. This role is critical to fostering a positive working environment and supporting our recruitment efforts. Responsibilities:• Overseeing the administration of health benefits, retirement plans, and other employee incentives.• Creation of comprehensive job descriptions.• Facilitating recruitment initiatives and talent development strategies.• Ensuring adherence to all labor laws and regulations.• Overseeing new employee onboarding and orientations.• Designing and delivering training materials and workshops.• Conducting staff performance assessments and performance evaluations.• Addressing and resolving employee relations issues, such as disputes and disciplinary measures.• Collaborating with various departments on hiring needs.• Formulating and implementing workplace policies and procedures.• Keeping accurate employee records and documentation.• Addressing employee inquiries and grievances promptly and professionally.• Analyzing HR metrics and presenting reports to upper management.• Developing HR strategies and initiatives that align with the overall business strategy.• Supporting current and future business needs through the development, engagement, motivation, and preservation of human capital.• Assisting in organizational goal setting and strategic planning.

Customer Success Manager We are in search of a Customer Success Manager to be part of our team, based in New York. You'll be expected to ensure our customers fully benefit from our product, which in turn leads to strong adoption, satisfaction, and long-term retention. This role will involve direct partnerships with customer leadership, identifying opportunities for expansion, and maintaining strong relationships to prevent customer churn. Responsibilities: • Engage in strategic partnerships with customer leadership, aligning our solutions with their business objectives. • Drive customer success by ensuring maximum value is derived from our product, leading to strong adoption and long-term retention. • Identify growth and expansion opportunities by understanding customer needs and aligning them with our offerings. • Actively engage customers to drive renewals and mitigate churn by maintaining strong relationships. • Build and maintain relationships with key decision-makers and executives to strengthen long-term partnerships. • Act as a customer advocate within the company, collaborating cross-functionally with sales, product, and support teams to ensure a seamless experience. • Monitor customer usage data, feedback, and market trends to drive strategic initiatives that enhance customer success. • Utilize your skills in key account management, product management, and stakeholder engagement to influence decision-makers and drive strategic initiatives within customer organizations.

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