<p>We are looking for an experienced Configuration Analyst to join our team on a long-term contract basis. This role requires expertise in managing <strong>Genesys Cloud</strong> systems and ensuring the smooth operation of configuration data tables and schedules. The successful candidate will play a vital role in optimizing processes and maintaining compliance within a dynamic healthcare environment. This position is fully remote but based out of Nashville, Tennessee.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain the configuration management database to ensure accuracy and consistency.</p><p>• Monitor and control configuration items throughout their lifecycle, ensuring compliance with established policies.</p><p>• Develop and implement configuration management plans, procedures, and policies aligned with industry standards.</p><p>• Conduct regular audits and reviews to verify the integrity and reliability of configurations.</p><p>• Perform monthly scans across all environments to identify and resolve discrepancies.</p><p>• Maintain version control for both hardware and software operational configurations.</p><p>• Collaborate with stakeholders to address and resolve configuration-related challenges.</p><p>• Stay informed about emerging trends and best practices in configuration management.</p><p>• Utilize technical expertise to identify opportunities for process optimization and technology integration.</p><p>• Document and translate requirements into detailed program designs for presentation to leadership.</p>
We are looking for a detail-oriented Data Analyst to join our team in Clarksville, Tennessee. In this role, you will collect, analyze, and interpret data to provide actionable insights that drive decision-making across the organization. You will collaborate with various departments to understand business needs, develop impactful reports and dashboards, and ensure the accuracy and security of data used for analysis.<br><br>Responsibilities:<br>• Gather, clean, and preprocess data from multiple sources to ensure accuracy and readiness for analysis.<br>• Analyze datasets to uncover trends, patterns, and actionable insights that support strategic decisions.<br>• Create and maintain dashboards and reports using tools like Power BI, Spotfire, or Excel, enhancing efficiency through automation.<br>• Present data findings clearly to non-technical stakeholders, tailoring visualizations to meet specific business needs.<br>• Work closely with departments to identify reporting requirements and translate them into analytical solutions.<br>• Monitor and evaluate key performance indicators (KPIs) to assess business performance and recommend improvements.<br>• Ensure compliance with data governance policies and maintain the confidentiality of sensitive information.<br>• Perform research and analysis to understand industry trends and identify opportunities for growth and optimization.<br>• Document analytical processes, data sources, and reporting solutions for future reference and training purposes.<br>• Stay updated on industry advancements in data analytics to continuously improve tools and techniques.
<p>The Applications Manager for Financial Systems oversees the implementation, maintenance, and ongoing optimization of enterprise financial applications that support accounting, billing, timekeeping, and financial reporting needs for our client. This role is responsible for configuring financial systems to align with our client’s operational, compliance, and reporting requirements—emphasizing accuracy, scalability, and effective integration with other platforms.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Planning & Execution</strong></p><ul><li>Manage financial systems to meet our client’s operational, compliance, and service objectives.</li><li>Evaluate current applications and develop strategies for improved performance and integration.</li><li>Set and promote best practices for financial systems aligned with organizational priorities.</li></ul><p><strong>Team Collaboration & Communication</strong></p><ul><li>Work with teams to integrate financial platforms with other enterprise systems.</li><li>Supervise team members on financial system projects and ensure alignment with goals.</li><li>Serve as the liaison among business stakeholders, technical teams, Finance, and vendors.</li></ul><p><strong>Operational Management & Delivery</strong></p><ul><li>Oversee configuration, deployment, and enhancements of financial applications.</li><li>Monitor and troubleshoot system performance, and ensure user satisfaction.</li><li>Maintain inventory of software assets, licenses, and contracts for compliance.</li><li>Provide regular system status updates and identify improvement opportunities.</li></ul><p><strong>Process Optimization & Innovation</strong></p><ul><li>Stay up to date on evolving financial technology and legal tech trends.</li><li>Lead automation and workflow improvement initiatives to boost accuracy and efficiency.</li><li>Coordinate end-user feedback on new or modified systems for continuous improvement.</li></ul>
